Filter by
Topic
- (-) Practice and Facility Management
- (-) Suicide Screening and Prevention
- Burnout and Resiliency
- Clinical Guidelines
- Diversity Equity Inclusion
- Employee-related Issues
- Labs Tests and Consults
- LGBTQIA+ Healthcare
- Medication Management
- Medicolegal Issues
- Minors
- Pain Management
- Patient Communication
- Patient Records Documentation
- Patient Records Documentation Retention
- Patient Safety
- Quality and Performance Improvement
- Regulatory
- Telehealth
Target Audience
Specialty
Courses
Filter by
Results
Ambulatory Preceptor: Communication and Teamwork
No matter how much we know, there is always something more to learn about communication, teamwork, and interprofessional/interpersonal work relationships. Healthcare is a continuously evolving, fast-paced, multigenerational, and multicultural work environment. Communication and teamwork are vital components of safe and effective healthcare. Preceptors must incorporate these elements into preceptorships to successfully transition new staff into ambulatory care and clinical patient care arenas. This becomes particularly important when transitioning preceptees into specialty practice that requires them to work interdependently, such as in ambulatory care. The goal of this course is to provide nurses and nurse preceptors in ambulatory care settings with information about communication and teamwork in preceptorships.
Identify professional attributes of a preceptor, various communication styles, and effective communication techniques in ambulatory settings.
Recognize important elements of teamwork and the role of the preceptor in team building.
Approaches to Community-based Suicide Prevention
This course focuses specifically on early interventions that are designed to reduce suicide risk. You will learn how these early interventions impact suicide risk. You will also learn of examples and the role that programs highlighting connectedness, life skills, and resilience play in preventing suicide. The goal of this course is to provide social work, psychology, nursing, alcohol and drug counseling, marriage and family therapy, and counseling professionals in health and human services with information about community-based, upstream suicide prevention approaches.
Explain what upstream suicide prevention means and why it is important.
Summarize the impact of connectedness as an upstream suicide prevention approach.
Describe how fostering life skills and resilience can help to prevent suicide.
Best Practices in Suicide Screening and Assessment
This course will provide you with information about the numerous risk and protective factors of suicide. You will learn effective screening approaches you can use to identify elevated risk. You will also learn how to follow a positive screening with an in-depth clinical assessment, including several different models you can use to guide your assessment. The goal of this course is to provide alcohol and drug counseling, marriage and family therapy, counseling, psychology, and social work professionals in health and human services with skills to identify individuals at increased risk of suicide.
Recognize risk and protective factors for suicide.
Explain how to effectively screen to identify individuals at risk of suicide.
Summarize the major components of a comprehensive suicide assessment.
HCAHPS: Transitions of Care and Discharge
Improving hospital processes surrounding discharge and transitions of care can reduce adverse events and readmissions. Process improvements may also lead to better patient adherence to the treatment plan and their overall experience with care. Healthcare professionals must understand care coordination and transitions of care and how they impact HCAHPS survey results.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a national standardized survey required for hospitals participating in Centers for Medicare & Medicaid Services (CMS) programs. Survey results are linked to hospital reimbursement from CMS.
Identify the impacts of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and Hospital Value-Based Purchasing (HVBP) programs on healthcare organizations.
Categorize transitions of care, care coordination, and discharge planning.
Select strategies to improve interprofessional teamwork.
In Session: Practicing Clinical Skills to Prevent Suicide in Adults
The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human services settings with an opportunity to apply your existing knowledge to assess and intervene with an at-risk adult.
Identify risk factors and warning signs for suicidality in adults.
Indicate the appropriate steps to assess an individual’s level of suicide risk.
State the essential interventions to implement based on the level of identified risk.
Minimizing Trips, Slips, and Falls
This course is about workplace slip, trip, and fall hazards. It alerts you to the serious consequences that can result even from a simple fall or a near fall and provides information about measures that can help you prevent these incidents and reduce potential injuries.
Identify common hazards that might lead to trips, slips, and falls.
Explain how to prevent injuries from trips, slips, and falls.
Overview of Evidence-Based, Suicide-Specific Interventions
It was once assumed that addressing underlying conditions was the best way to treat suicidality. We now know that suicidal people need interventions that directly target suicidal thoughts and behaviors. Suicide-specific interventions will give you the tools to help clients manage suicide risk.
In this course, you will learn about specific evidence-based and research-informed interventions that directly target suicidal thoughts and behaviors. Through case examples, you will gain a better understanding of ways to implement these strategies.
The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals with knowledge about evidence-based, suicide-specific interventions.
Describe three evidence-based interventions for treating individuals at risk for suicide or who have made a recent attempt.
Summarize the process for completing a safety plan and for reducing access to lethal means.
Recall the factors you should consider when determining what interventions may be needed for suicidal individuals.
Preventing and Handling Crisis Situations
Healthcare professionals often encounter patients experiencing agitation or displaying hostile behavior during their careers. De-escalation is a set of approaches and techniques used to assist patients in self-calming to avoid incidents of harm to self, others, or property. Professionals should understand escalation and physiological responses to threats. After determining the risk of escalation, healthcare professionals can use various aspects of verbal communication, such as tone and pitch, and nonverbal communication skills to defuse potentially hostile situations and apply the least restrictive interventions.
Describe what de-escalation is and why it is important.
Recall how to use de-escalation to prevent a crisis from developing.
Indicate specific approaches you can use during a crisis to help individuals return to pre-crisis levels of functioning and prevent harm.
Preventing Suicide Among Veteran Populations
Veterans are 1.5 times more likely to die by suicide than non-veterans (U.S. Department of Veterans Affairs [VA], 2022). This course will explain the specific factors that increase suicide risk in veterans. You will also learn about assessment and intervention approaches used to manage suicide risk in this population.
The goal of this course is to provide knowledge to addictions, behavioral health counseling, case management/care management, marriage and family therapy, nursing, psychology, social work professionals, and physicians in health and human services settings about suicide prevention strategies for veterans.
Identify three factors that specifically increase suicide risk in veterans.
Recall screening and assessment strategies to identify veterans at risk for suicide.
Define three effective ways to intervene to reduce suicide risk among veterans.
Suicide Prevention: At-Risk Populations Assessment, Treatment, and Risk Management (WA)
This multi-lesson module provides suicide training according to the state of Washington requirements. The four lessons cover:
Lesson 1: Assessing and Screening for Suicide Risk: provides skills to identify individuals at increased risk of suicide
Lesson 2: Overview of Evidence-Based, Suicide-Specific Interventions: provides knowledge about evidence-based, suicide-specific interventions
Lesson 3: Community-Based Interventions to Reduce Suicide Risk: provides information about community-based, upstream suicide prevention approaches
Lesson 4: Preventing Suicide Among Veteran Populations: provides skills in assessment and intervention to reduce suicide risk among veterans
Recognize three risk and three protective factors for suicide.
Discuss how to effectively screen to identify individuals at risk for suicide.
Identify three components of a comprehensive suicide assessment.
Recall the factors you should consider when determining what interventions may be needed for suicidal individuals.
Describe three evidence-based interventions for treating individuals at risk for suicide or who have made a recent attempt.
Summarize the process for completing a safety plan and reducing access to lethal means. E
Explain what upstream suicide prevention means and why it is important.
Describe how fostering life skills and resilience can help to prevent suicide.
Summarize the impact of connectedness as an upstream suicide prevention approach.
Identify three factors that specifically increase suicide risk in veterans.
Recall screening and assessment strategies to identify veterans at risk for suicide.
Define three effective ways to intervene to reduce suicide risk among veterans.
The Use of Root Cause Analysis
Within any healthcare organization, there are systems, policies, and procedures that can be improved or events that could have been prevented. A root cause analysis is a tool that helps healthcare organizations improve their systems by using a team process of discovery. When you understand how to use a root cause analysis, you can apply it to create better solutions, prevent adverse events, and create more effective and efficient systems. This course discusses what a root cause analysis is and how to use it.
Describe how a root cause analysis can be used proactively and reactively.
Working with Difficult Individuals
There are many reasons that it can be difficult working with certain people. There may be communication breakdowns, personality clashes, or conflicting work habits. You may not like everyone you work with, but you do have to respect everyone. By learning ways to reduce conflicts, you’ll likely become more respected, too. In this course, you’ll learn strategies to calmly address misunderstandings before they become actual conflicts. Professional relationships can improve when you know how to deal with differences, communicate clearly, and listen respectfully.
Apply appropriate interventions to help manage high-risk or crucial situations that can lead to difficulties in communication and workflow with coworkers.