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Winner of April 15 Prize Drawing Announced

Our second contest drawing was held on April 15, and the winner is Robin Howerton, a secretary and receptionist from Behavioral Health and Pathways in Palliative Care in Spokane. This four-person clinic provides palliative and hospice care, helping patients with end-of-life issues.
The seminar she attended in November, A Commitment to Safety: Risk Management Practices That Work, increased her awareness of many patient safety issues, especially those pertaining to her highest priority of ensuring patient confidentiality. Prior experience with patient charting helped her to appreciate the course recommendations for changing chart notes, particularly the need to initial and date any corrections.
Participation in the seminar has led to the clinic's more frequent use of our patient telephone call record slips for maintaining care continuity.

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