Origination: Reviewed: Expiration:
In today’s workplace, the abundance of “noise,” such as technology, multitasking, stress, and information overload, can make it hard to communicate effectively, ultimately costing time and money. But by learning how to communicate clearly, concisely, and professionally, you’ll increase understanding with your coworkers. This course identifies primary verbal and nonverbal cues, explains active-listening techniques, and suggests how to avoid barriers to good communication.
Engage in key elements of communication.
Identify primary verbal and nonverbal communication cues.
Employ active-listening techniques.