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Protecting Local Hospitals
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The Power of ''I'm Sorry''

"I'm Sorry": The Benefits and Limitations of State Apology Laws is an online CME that will help you learn more about the important aspects of an empathetic conversation with a patient/family after an adverse medical event. 

Strengthening Your Consumer-Based Platform: Part 2 - Convenience

Pershing Yoakley Associates (PYA) has identified five key principles of a strong consumer-based platform. Convenience is the focus of the second blog in a five-part series is about access.

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How Well Do You Navigate Change?

Check out the latest issue of The Physicians Report, where you can read more about the people and organizations who continue to manage the impact of changes in health care.
 

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