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Title Details
A Perfect Match: Preventing Blood Incompatibility Errors

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: May 2019 Expiration: December 2019

While more than 30 million blood components are transfused annually in the US, if blood types are mismatched, the results can be deadly. This course for multiple professions—including nurses, laboratory technologists, and paramedics—explains blood compatibility/incompatibility issues, the procedures for safely administering blood transfusions, and how to treat adverse reactions in patients.

List three factors that contribute to blood incompatibility errors

Describe blood type compatibility between the donor and recipient

Explain the procedure for safely administering blood transfusions

Instructor
Anna Ver Hage, MSN, AGACNP-BC, CCRN, CNRN   
Collette Bishop Hendler, MS, RN, CIC, CCRN

About Wound Care: Identification and Assessment

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: October 2012 Reviewed: January 2019 Expiration: October 2021

This course, intended for nurses who frequently encounter wounds while working with a geriatric population, covers the basics of wound assessment. Included: accurately performing wound assessments, standardizing the components of wound assessment, and facilitating wound healing.

Discuss how to differentiate between arterial, pressure, venous stasis, and neuropathic ulcers.

Discuss the two layers of the skin.

List three key functions of the skin.

Describe the difference between partial-thickness and full-thickness wounds.

Describe how to measure a wound, including length, width, and depth.

Define tunneling and undermining.

Identify four criteria to include in wound assessment.

Staff Writer

Karen C. Schnaufer, BSN, RN

Abuse and Neglect: What to Look For and How to Respond

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: April 2003 Reviewed: May 2018 Expiration: April 2021

This course provides the most current and relevant information about the abuse of children, elders, and dependent adults, along with facts about intimate partner violence. This discussion, designed for all Human Service personnel in entry-level training or compliance reviews, includes how to recognize various signs of abuse and what your reporting responsibilities and procedures are. You will come away with the key competencies you need to assist victims of violence and help others to avoid victimization.

Detect risk factors of child abuse, elder abuse, dependent-adult abuse, and intimate partner violence.

Identify potential signs of physical, mental, and financial abuse.

Apply legally mandated guidelines for reporting abuse and intimate partner violence.

Recognize the prevalence of child abuse, elder abuse, dependent adult abuse, and intimate partner violence.

Staff Writer

Naju Madra, MA

Expert Reviewer

Bridgett Ross, Psy. D.

Acute Grief and Loss Management

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: December 2017 Reviewed: January 2018 Expiration: November 2019

Dealing with the impact of loss is part of being a healthcare professional. This course offers definitions, examples, stage-models, and common symptoms of grief and loss, as well as suggestions for coping with acute grief, family reactions, body viewing, and the death-notification process.

Indicate how to cope with family reactions, body viewing, and concluding the death-notification process.

Recognize definitions, examples, and the stage model for grief and loss.

Identify common symptoms, acute grief management, and advice about death notification.

Speaker

Brian D. Carr, PhD

ADHD: Etiology, Diagnostics, and Treatments

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: August 2004 Reviewed: August 2018 Expiration: June 2021

Attention-deficit/hyperactivity disorder (ADHD) is one of the most common neurodevelopmental disorders diagnosed in childhood, and its symptoms can continue through adolescence and adulthood. Since many children at times exhibit inattentiveness, hyperactivity, or impulsivity, it can be challenging to diagnose and treat individuals with ADHD. This course, appropriate for healthcare professionals with basic to intermediate levels of experience working with children, adolescents, and young adults in a variety of healthcare settings, will give you the tools you need to make an accurate diagnosis and choose the most effective treatment options. Included are the three different presentations of ADHD and key behaviors of each, specific diagnostic criteria, typical symptoms and how they manifest differently in individuals of different ages, possible causes of ADHD, and current treatment options for children, teenagers, and young adults.

Identify the current theories on the etiology of ADHD.

Discuss some of the conditions that may hinder accurate diagnosis of ADHD, as well as the other disorders that commonly co-occur with ADHD.

Explain the different treatment options for ADHD, including medications and therapeutic interventions.

Describe the symptoms of the three different presentations of ADHD and how they may manifest differently in children, teenagers, and young adults.

Instructor
Sarah Clavell Storer, Ph.D.

Staff Writer
Nellie Galindo, MSW, MSPH

Advanced Quality Improvement for Leadership

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: April 2019 Expiration: February 2022

All health centers funded by the Health Resources and Services Administration (HRSA) must have in place a system to improve patient care and outcomes, which is your center’s quality improvement (QI) program. While the primary benefit is improving patient care and outcomes, there are also financial benefits. The Department of Health and Human Services has allocated $36.3 million to fund centers that meet or exceed quality improvement measures. Although most health centers have established some QI functions, this course will enable you to take a comprehensive approach to implementing QI systems. You will learn about the essentials of QI infrastructure, systems, and programs, along with how to identify quality-related problems using proactive strategies, such as peer review and patient satisfaction surveys, as well as reactive strategies, such as patient complaint tracking systems. Also included is how to put the FOCUS-PDSA model into action.

Describe the elements of a successful quality improvement program.

Explain the 5 components of the quality improvement process.

Apply the Model for Improvement to put a quality improvement initiative into action.

Describe specific proactive and reactive quality improvement strategies for health centers.

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Nellie Galindo, MSW, MSPH

Instructor
Katy Kunst, MBA

Advocacy and Multicultural Care

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: August 2016 Reviewed: October 2019 Expiration: October 2019

How can healthcare professionals address social structures that often hinder health and wellness in certain communities? This course presents an overview of new innovations in multicultural care and service delivery for working with individuals from diverse backgrounds and cultures. Included is a review of the changing landscape of mental-health service provision, along with your role in alleviating oppression and health disparities. Detailed examples will assist you in applying these concepts in your own setting.

Identify implications of increased cultural competence, cultural humility, and multicultural care for the fight against disparities and the promotion of wellness.

Illustrate possible organizational applications of the national Culturally and Linguistically Appropriate Service (CLAS) standards for increasing culturally and linguistically responsive care.

Recognize the types of challenges faced by healthcare providers that are obstacles to the cultivation of cultural responsiveness.

Apply available resources in your work setting in order to implement a plan to improve culturally responsive care with the individuals you serve.

Staff Writer
Naju Madra, M.A.

Instructor
Sherri Taylor, M.A.

Antibiotic Stewardship

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: September 2017 Reviewed: September 2017 Expiration: July 2020

The rise of the serious problem of multidrug resistant organisms (MDROs) has been linked to the inappropriate prescribing and use of antibiotics. In response, antibiotic stewardship programs have been developed to guide best practice in treating this powerful group of medications resourcefully. The goal is for healthcare providers to steward antibiotics in such a way that these medications can continue to be used to fight infections. This course discusses the Core Elements of Antibiotic Stewardship developed by the Centers for Disease Control and Prevention (CDC) and how you can apply components of the program to your nursing practice.

Name three benefits of antibiotic stewardship.

State the difference between broad and narrow spectrum antibiotics.

Describe the elements of an antibiotic stewardship program.

Recognize different team members' roles in antibiotic stewardship.

Instructor

Elizabeth Kellerman, MSN, RN

 

Atrial Rhythms

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: July 2018 Reviewed: July 2018 Expiration: May 2021

The ECG, an easily mastered tool of remarkable clinical power, can provide helpful and even vital information in a wide range of situations. One glance at an ECG can diagnose an evolving myocardial infarction, identify a potentially life-threatening arrhythmia, pinpoint the chronic effects of sustained hypertension or the acute effects of a massive pulmonary embolus, or determine the likelihood of underlying coronary artery disease in a patient with chest pain. Since the ECG is only as capable as its user, this course will help you to understand the characteristics of atrial arrhythmias and ectopics, as well as their associated clinical implications.

Identify the characteristics of atrial rhythms.

Distinguish the identifying features of atrial arrhythmias.

Staff Writer
Kristen Ponichtera BSN, RN, CFRN, CTRN, CCRN

Expert Reviewer
David Hoeft, MD

Atypical Presentation of Preeclampsia

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: November 2022

This course, for nurses and physicians in acute care facilities, presents three cases of atypical presentations for preeclampsia in pregnancy. These cases illustrate the pattern of renal involvement in preeclampsia, pre-viable and postpartum preeclampsia, and diagnostic significance. This review will assist you in keeping your skills sharp and your patients safe.

Review BP assessment during pregnancy.

Review diagnostic significance, pattern of renal involvement in preeclampsia, pre-viable preeclampsia, and postpartum preeclampsia.

Instructor
William Cusick, MD  

Expert Reviewer
Ronald Iverson, MD, MPH 

Nancy Irland, DNP, RN, CNM   

Sandhya Gardner, MD, FACOG

Best Practices for Delivering Telehealth

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: April 2018 Reviewed: April 2018 Expiration: March 2021

Telehealth, which uses information technology to facilitate healthcare between two or more people separated by distance, is designed to enable everyone to have access to healthcare. This course aims to teach you about different modalities of treatment using telehealth in the behavioral health sciences, including a description of the most effective approaches.

You will gain knowledge about building and maintaining rapport with clients remotely via telehealth. You also will learn about the strengths and weaknesses of telehealth practice, including ways to address those weaknesses. Information and vignettes will be blended to offer practical strategies that you can apply in your own setting to use telehealth for adults with behavioral health issues.

Select and apply the most appropriate treatment modalities for telehealth when working with individuals across behavioral health settings.

Describe considerations when building rapport and engaging clients remotely via telehealth.

Summarize specific research describing the strengths and weaknesses of telehealth practice, including the standardized use of electronic assessments.

Instructor

Steven R. Thorp, Ph.D., ABPP 

Staff Writer

Naju Madra, M.A.

Biopsychosocial Model of Addiction

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: April 2011 Reviewed: April 2018 Expiration: February 2021

Substance use and abuse represents a serious health concern in the United States, with the number of deaths from tobacco use and illicit-drug overdoses increasing at alarming rates. Based on content from the National Institutes of Health (NIH) and from the Substance Abuse and Mental Health Services Administration (SAMHSA), this course provides an overview of the biopsychosocial model of addiction. It emphasizes the interplay of biological, psychological, and social factors that contribute to addiction, and includes information about various drug types, stages of addiction, risk factors, and treatment options. New and seasoned clinicians will learn how to identify who may be at risk for addiction, as well as how to help clients engage in the recovery process.

Define what addiction is through the lens of a biopsychosocial model.

Identify biopsychosocial risk factors for addiction.

Discuss three treatment approaches using a biopsychosocial model of recovery.

Instructor
David Patzer, MD

Building Care Teams and Establishing Checkpoints: Asthma and COPD

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: May 2023

You can better assist your patients who have asthma and chronic obstructive pulmonary disease (COPD) by building care teams in primary care. Learn how to assemble these teams and utilize certain disease-specific checkpoints for improved patient outcomes and health management.

Identify best practices for building care teams for patients with asthma and/or COPD.

Define key checkpoints and follow-ups with patients.

Cite different ways to evaluate the care provided by the team.

Instructor

Alisa Brewer, BSN, RN

Building Care Teams and Establishing Checkpoints: Depression/Anxiety

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: May 2023

Learn how to identify best practices for building care teams for patients with depression and anxiety, define key checkpoints and patient follow-ups, identify strategies for coordinating care with other providers, and evaluate the care provided by the team.

Identify best practices for building care teams for patients with depression and anxiety.

Define key checkpoints and follow-ups with patients.

Identify strategies for coordinating care with other providers.

Cite different ways to evaluate the care provided by the team.

Instructor

Adam Roesner, BSN

Building Care Teams and Establishing Checkpoints: Diabetes

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: April 2023

Diabetes, a very common chronic condition, can be managed by prescribing proper diet, exercise, and pharmaceutical treatments. This course discusses building care teams for these patients, teaching team members key milestones and checkpoints, ensuring medication adherence, and coordinating care with other providers as it relates to diabetes.

Implement best practices for building a care team of providers for patients with diabetes.

Teach all members of the care team the key milestones and necessary care checkpoints for patients with diabetes.

Coordinate care with other condition-relevant providers, and ensure medication adherence.

List evaluation strategies for care teams that manage diabetes.

Staff Writer
Adam Roesner, BSN

Building Care Teams and Establishing Checkpoints: Hypertension, Congestive Heart Failure, Coronary Artery Disease

Launch Course

Non-accredited Education
Duration: 0.50

Origination: June 2017 Reviewed: June 2017 Expiration: April 2023

Identify checkpoints for managing and preventing the hospitalization of patients with hypertension (HTN), congestive heart failure (CHF), and coronary artery disease (CAD).

Identify best practices for building a care team of healthcare providers for patients with HTN, CHR, and CAD.

Define key check points and follow-up with patients.

Identify strategies for coordinating care with other providers.

Recognize different ways to evaluate the care provided by the care team.

Instructor
Alisa Brewer, BSN, RN

Buprenorphine

Launch Course

Duration: 1.00

Origination: May 2019 Expiration: May 2020

Opioid dependence continues to be a growing problem in the United States. Even when patients discontinue opioid use, they often require treatment to prevent relapse. In this module you will learn key differences between three drugs—including Buprenorphine—that the FDA has approved for treating opioid dependence. Also presented is a discussion of the safety and efficacy of each formulation, along with regulations that control prescribing and dispensing them.

Describe the key differences among the three FDA-approved drugs for the treatment of opioid dependence

Explain the regulations that control prescribing and dispensing of methadone and buprenorphine for the treatment of opioid dependence

Summarize how buprenorphine is dosed and administered for the treatment of opioid dependence

Instructor

Kawshik Chowdhury, RPh, PhD

Cardiac Catheterization: Complications and Common Mistakes

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2021

This final presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify common complications that occur during a cardiac catheterization or a coronary intervention.

Delineate left heart catheterization waveforms.

Identify valvular disorders based on cardiac waveforms.

Describe how disease processes affect cardiac pressures.

Identify the need for emergency equipment readily available.

Verbalize the rationale for the use of radial versus femoral cardiac catheterizations.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Equipment for Diagnostic Cardiac Catheterization

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2019

This fourth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used catheters in the cannulation of the left and right coronary arteries.

Identify coronary catheters utilized to cannulate coronary arteries by pass grafts.

Verbalize the diagnostic wires and ancillary equipment commonly utilized in a standard heart catheterization.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Equipment for Interventional Catheterization

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2019

This fifth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used guiding catheters in the cannulation of the left and right coronary arteries for the purpose of providing TIMI flow.

Identify ancillary coronary treatment options such as atherectomy, left ventricular support devices, intra-aortic balloon pumps, and pacemakers.

Verbalize the interventional wires and coronary balloons commonly used for support and trackability.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Information to Function Effectively and Efficiently in the Cath Lab

Launch Course

Duration: 1.50

Origination: July 2018 Reviewed: July 2018 Expiration: June 2021

This first presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify the advent of cardiac catheterization.

Describe the blood circulation of the heart.

Describe the anatomy and physiology of heart structures.

Define the coronary circulation.

Describe the electrical system of the heart.

Identify the clotting cascade mechanism.

Relias Learning

Cardiac Catheterization: Pressures and Waveforms

Launch Course

Duration: 1.50

Origination: May 2015 Reviewed: January 2019 Expiration: September 2021

This second presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate right heart catheterization waveforms.

Identify normal and abnormal right heart pressure values.

Identify disease processes that affect cardiac pressure values.

Cardiac Catheterization: Radiation Exposure and Contrast Induced Nephropathy

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: November 2021

This third presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate how radiation waves produce x-ray images.

Identify radiation safety principles for the patient and worker.

Describe how disease processes affect the risk of radiation toxicity.

Describe the different types of contrast.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN
 

Cardiac Pharmacology

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: July 2018 Reviewed: July 2018 Expiration: May 2021

Pharmacological management is both an art and a science. This course discusses the basic mechanisms of action found in commonly used classes of cardiac agents. As you learn the relevant clinical implications of select cardiac medications, you will be better equipped to properly manage various cardiac conditions.

Review physiological concepts associated with cardiovascular pharmacological agents.

Outline the pharmacokinetic and pharmacodynamic principles seen in various classes.

Discuss the relevant clinical implications of select cardiac medications.

Staff Writer
Kristen Ponichtera, BSN, RN, CFRN, CTRN, CCRN

Expert Reviewer
David Hoeft, MD

Care Coordination: Principles and Best Practices

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: December 2012 Reviewed: October 2019 Expiration: October 2019

As they age, many patients find themselves developing one or more chronic diseases, but they don’t know how to navigate this country’s fragmented and exorbitantly expensive healthcare system in order to receive appropriate care. Care coordination by the medical team—providing additional services such as education and close monitoring of the disease process—has been shown to decrease healthcare costs while improving patients’ health. Unfortunately, standardized techniques or processes for care coordination are not in place. This course for nurses discusses care coordination’s process, its various components, current efforts, ideas for improvement, and a review of practical applications for your nursing practice.

Define care coordination and identify the components involved.

Describe the current efforts toward care coordination in the healthcare setting today.

Apply new knowledge of techniques to improve care coordination in your current practice.

Instructor
Chasity Mullins, MSN, RN

Care Management to Increase Access and Decrease Readmissions

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: July 2017 Reviewed: July 2017 Expiration: November 2019

The Centers for Disease Control estimates that about 50 percent of American adults have at least one chronic condition. Today's primary care providers have the ability to better manage this population by utilizing care management. This course discusses use of the care management model in the ambulatory care setting to increase patients' access to providers and decrease hospital visits, including readmission. It also addresses the issue of some payment systems not allowing providers to profit from managing chronic conditions.

Define care management and how it relates to ambulatory care.

State ways that care management increases access to healthcare providers.

Discuss how care management decreases hospital readmissions.

Identify strategies for creating a successful care management program.

Instructor
Elizabeth Kellerman, MSN, RN

Care Planning and Implementation

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2012 Reviewed: June 2017 Expiration: October 2020

Care plans are developed to help residents attain and maintain physical, mental, and psychosocial well-being. This course provides information that your team can use in developing comprehensive care plans that maximize the well being of each resident. Also covered are resources, the use of Care-area Triggers, and a Care Area Assessment (CAA) summary, so that decision-making can be supported and documented in the care of each resident.

Explain why care planning is used.

Explain the Care Area Assessment process.

Describe Care Area Triggers and what they are used for.

List 10 of the 20 care areas in the CAA framework.

Discuss interdepartmental communication in the CAA process.

Instructor
Elizabeth Kellerman, MSN, RN

Expert Reviewer
Ron Orth RN, CHC, CMAC, AHIMA-Approved ICD-10-CM Ambassador/Trainer

Category III Fetal Heart Rate Tracings

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: June 2022

In order to reduce variability in the interpretation of fetal heart rate (FHR) tracings, the National Institute of Child Health and Human Development (NICHD) proposed FHR monitoring assessment and categorization standards (1997, revised 2008). As a result, a three-tiered categorization pattern, based on visual assessment of the fetal heart rate pattern, was adopted. In this supplemental, case-based module, you are placed in medical scenarios where you will make decisions about the appropriate handling of a patient situation, enabling you to review and reinforce your training to keep your skills sharp and your patients safe.

Consistently apply 1997 and 2008 NICHD definitions when describing intrapartum fetal heart rate patterns.

Classify intrapartum fetal heart rate tracings using the 2008 NICHD 3-tiered system.

Review the FHR characteristics that define a Category III pattern.

Review the diagnostic imprecision, clinical significance of minimal FHR variability.

Instructor
William Cusick, MD 

Expert Reviewer
Ronald Iverson, MD, MPH 
Martin November, MD, MBA, FACOG

Chronic Hypertension with Superimposed Preeclampsia

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: February 2022

This case-based module places you into medical scenarios in which you will make decisions about the appropriate handling of a patient situation. The purpose of this module is to review and reinforce training, keeping your skills sharp and patients safe. Throughout each scenario you will be asked questions about your decisions, but your answer choices will not be scored and you will not receive a report. You can move freely throughout the module and visit earlier sections without losing progress on previously answered questions. You can revisit this module in the future as many times as you would like.

Hypertensive diseases complicate 5%–8% of pregnancies, and are estimated to account for over 75,000 maternal and 500,000 infant deaths worldwide. Delays in seeking medical care, establishing the diagnosis, and providing treatment have been associated with an increased risk for adverse perinatal outcomes.

Review indication for medical treatment of hypertension in pregnancy.

Review management of the patient with chronic hypertension in pregnancy.

Review diagnostic criterion for preeclampsia, severe features of preeclampsia.

Review management of severe preeclampsia prior to 34 weeks.

Instructor
William Cusick, MD 

Expert Reviewers
Ronald Iverson, MD, MPH  
Nancy Irland, DNP, RN, CNM   
Martin November, MD, MBA, FACOG

Client/Patient Rights

Launch Course

Duration: 2.00

Origination: April 2003 Reviewed: February 2015 Expiration: February 2021

The more familiar you are with the essentials of ethical care, informed consent, and advance directives, the better equipped you will be to provide higher quality patient care in medical and behavioral healthcare settings. This course covers the fundamentals of the Client Bill of Rights, the six principles of ethical care, the process for obtaining informed consent, and how to interpret behavioral health advance directives. Through interactive exercises and vignettes, you will have the opportunity to apply these concepts so you can provide your clients with a higher standard of care.

Summarize the Client Bill of Rights and the six principles of ethical care.

Recount the process of obtaining informed consent.

Interpret behavioral health advance directives.

Expert Reviewer
Jonathan Bennett

Clinical Assessment Via Telehealth Applications

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Reviewed: June 2018 Expiration: April 2021

Due to increasing demands on healthcare providers—along with dwindling resources with which to provide care—telehealth services (enhancing healthcare through the use of telecommunications technologies) offer immense value to your organization and the people you serve. This course for licensed providers in behavioral health settings focuses on delivery systems and specific remote clinical services that begin with remote intake and referral processes. You will learn helpful approaches for establishing rapport during the comprehensive intake process, and gain information about screening assessments, interventions, and treatment referrals. Interactive exercises and practical examples will help you to incorporate these assessment strategies in your own setting.

Describe the essential components of the intake process when providing treatment services via telehealth.

Summarize the best practices, methodology, and frequency of completing risk assessments via telehealth.

Compare and contrast clinical assessment tools for telehealth services.

Apply knowledge of the existing software and hardware applications available for assessing clients remotely.

Staff Writer
Naju Madra, M.A.

Instructor
Steven R. Thorp, Ph.D., ABPP

Clinical Express: Cultural and Age-related Competencies

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: December 2019

Learn what cultural sensitivity is and the need to respect those who are different from yourself.

Explain the need to respect those who are different from yourself.

Relias Learning

Clinical Express: Handoff Communication

Launch Course

Non-accredited Education
Duration: 0.25

Origination: December 2004 Reviewed: October 2018 Expiration: August 2021

This course presents methods for ensuring that the continuity of care for the patient is maintained.

Employ strategies to ensure that the continuity of care for the patient is maintained.

Relias Learning

Clinical Express: Pain Assessment Techniques

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: December 2019

Learn how properly assessing patients’ pain can help prevent further complications.

Relias Learning

Clinical Express: Pain-Management Responsibilities

Launch Course

Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: December 2019

Learn about how to implement a pain management program that includes non-pharmacological interventions as well as analgesics.

Learn about how to implement a pain management program that includes non-pharmacological interventions as well as analgesics.

Relias Learning

Clinical Express: Placement and Care of CVCs

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: December 2019

Learn how to select the right spot for placement of a CVC (central venous catheter) to decrease the likelihood of mechanical problems and to enhance proper care.

Demonstrate how to select the right spot for placement of a CVC to decrease likelihood of mechanical problems and to enhance proper care.

Relias Learning

Clinical Express: Prevention and Control of MDROs

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: December 2019

Learn about how to prevent and control MDROs (multidrug-resistant organisms).

Discuss prevention and control of MDROs

Relias Learning

Clinical Express: SSI

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: January 2020

Learn about the risk factors of surgical site infections, and how to prevent them.

Describe the risk factors of surgical site infections.

Describe how to prevent a surgical site infection.

Relias Learning

Clinical Express: Suicide Prevention

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: January 2020

Learn how to detect the risk of suicide, and what to do if such risk is identified.

Describe how to detect the risk of suicide.

Describe what to do if such risk is identified.

Relias Learning

Clinical Express: Whistleblower Protection

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2018 Reviewed: January 2018 Expiration: December 2019

Learn what a whistleblower is, what constitutes retaliation, and the protection of the whistleblower under the law.

Learn what a whistleblower is, what constitutes retaliation, and the protection of the whistleblower under the law.

Relias Learning

Clinical Practice Guidelines for Prescribing Opioids

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: September 2018 Reviewed: September 2018 Expiration: August 2021

This webinar, presenting an overview of the current opioid epidemic, discusses methods for identifying the potential risks of opioid treatment. It also presents recommended treatment strategies for patients with chronic pain, including an overview of CDC guidelines and general strategies for safer pain-management practices.

Meets the Washington Medical Commission's requirement for training regarding opioid prescribing best practices.

Summarize the history of the opioid epidemic in America.

Identify the issues surrounding the treatment of chronic pain.

Describe the CDC's new opioid prescribing guidelines for chronic pain.

Instructor
Karl J. Haake, MD

CMS Training - Coordination of Benefits

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: May 2017 Expiration: February 2020

This course explains how the coordination of benefits works when people have Medicare and certain other types of health coverage. Module 5, Coordination of Benefits, explains the rules that govern payers’ responsibilities when people have Medicare and certain other types of health and/or prescription drug coverage. This module was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. This course is designed for trainers and other information givers who are familiar with the Medicare program. It can be easily adapted for presentations to groups of beneficiaries.

Explain health and drug coverage coordination.

Determine who pays first.

Identify where to get more information.

Instructor
Centers for Medicare and Medicaid Services National Training Program

CMS Training - Medicaid and CHIP

Launch Course

Non-accredited Education
Duration: 2.50

Origination: May 2017 Reviewed: May 2017 Expiration: February 2020

This course explains the eligibility, benefits, and administration of Medicaid and the Children’s Health Insurance Program (CHIP). Also discussed are the implications of the Affordable Care Act on Medicaid and CHIP.

Describe the eligibility, benefits, and administration of Medicaid.

Define the eligibility, benefits, and administration of the Children's Health Insurance Program (CHIP).

Summarize the implications of the Affordable Care Act on Medicaid and CHIP.

Instructor
Centers for Medicare and Medicaid Services National Training Program

CMS Training - Medicare Preventive Services

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: May 2017 Expiration: February 2020

This course explains Medicare-Covered Preventive Services, and was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. It includes information on which preventive services are covered, who can receive them, when said services are covered, how much you pay, and where to get more information.

Learn which preventive services are covered.

Define who is eligible to receive them.

Describe when preventive services are covered.

Learn how much you pay.

Learn where to get more information.

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

CMS Training - Medigap

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: May 2017 Expiration: January 2020

This course on CMS Medicare Supplement Insurance (Medigap) explains how Medigap policies work with Medicare, what Medigap policies cover, how Medigap policies are structured, and when to buy a policy. Included are definitions of key terms, an explanation of guaranteed issue rights, and where to get information on Medigap rights and protections.

Describe what Medigap policies are.

Define key Medigap terms.

List the steps in buying a Medigap policy.

Identify the best time to buy a Medigap policy.

Explain guaranteed issue rights.

Outline where to get information on Medigap rights and protections.

Relias Learning

CMS Training: DME Competitive Bidding Program

Launch Course

Duration: 1.00

Origination: June 2017 Reviewed: June 2017 Expiration: May 2020

This course explains the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program. This training was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace.

Understand the purpose of competitive bidding and how it is implemented.

Describe who is affected by competitive bidding.

Find out where to get more information about the Competitive Bidding Program.

Staff Writer
Jessica Cairns, RN, RAC-CT, CMAC

CMS Training: MACRA Quality Payment Program Overview

Launch Course

Non-accredited Education
Duration: 1.00

Origination: June 2017 Reviewed: June 2017 Expiration: May 2020

This course discusses quality payment programs, participation, and how these programs work, along with sources of additional information. It is designed for presentation to trainers and other information-givers, and can easily be adapted for presentations to groups of beneficiaries.

Discuss the Quality Payment Program.

Identify who can participate.

Summarize how the Quality Payment Program works.

Know where to go to learn more.

Instructor
Centers for Medicare & Medicaid Services National Training Program

Common Medications: Actions and Interactions

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: November 2007 Reviewed: December 2018 Expiration: September 2021

This course for entry-level nurses, direct-care staff, and dietary professionals provides information on basic medication actions, with a focus on the physiological changes and potential reactions specific to older adults. Included are federal requirements related to antipsychotic medication prescriptions and administration.

Identify why polypharmacy increases the potential for medication errors, adverse drug reactions, and adverse drug events.

Differentiate between pharmacokinetics and pharmacodynamics, and describe their relationship to medication toxicity in the older population.

Define at least three classifications of medications, with examples of each.

Explain the role of antipsychotics and the federal regulations associated with their use.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

Communicating with People with Dementia

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: April 2012 Reviewed: March 2018 Expiration: February 2021

As dementia gradually destroys areas of the brain responsible for sending and receiving messages, communication becomes increasingly difficult. However, there are guidelines you can follow to ensure effective communication with people who have dementia, including those with severe cognitive impairments. In this course, you will learn how to increase your understanding of persons with dementia by knowing each as an individual and recognizing common speech patterns, find out how people with dementia use behaviors to communicate discomfort, and learn some  communication strategies you can employ to ensure that your message is clearly received.

Identify how knowing the person with dementia as an individual, not as a disease, promotes effective communication.

Give examples of common communication changes that people with dementia exhibit.

Interpret the likely messages behind nonverbal communication in people with dementia.

Summarize the techniques for communicating more effectively with people with dementia.

Instructor
Elizabeth Kellerman, MSN, RN

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Communication Essentials: The Effective Listener

Launch Course

Duration: 1.00

Origination: May 2013 Reviewed: October 2019 Expiration: October 2019

Top leaders know that the ability to listen to others can increase their individual effectiveness while providing necessary leverage they need to build more productive and engaged teams. You will learn the difference between active and passive listening, how to establish common ground, how to practice empathy, and some of the consequences of not listening effectively. This course uses a blend of experiential exercises, instructive information, and self-study to help you apply tips and techniques for becoming an effective communicator—a leader who listens.

Recognize that listening is a critical communication skill, and understand the value it adds to your managerial and leadership effectiveness.

Discover the different listening styles that can either help or hinder your ability to lead and influence others.

Learn and apply best-practice techniques for increasing your active-listening skills.

Instructor
Deborah Waitley, Ph.D.

Communication with Nurses

Launch Course

Non-accredited Education
Duration: 0.00

Origination: January 2017 Reviewed: September 2019 Expiration: September 2019

This course explains therapeutic communication, overcoming barriers to communication, nonverbal communication and active listening, words and actions that influence patients’ perceptions of courtesy and respect, how to use interpreters, and how caregivers’ thoughts and beliefs impact their words and behaviors.

Relias Learning

Community-Based Suicide Prevention

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: March 2008 Reviewed: January 2018 Expiration: December 2020

As a healthcare professional, one of the most stressful challenges you can face is discovering that a client has suicidal thoughts, intent, or behaviors. The cornerstones of suicide intervention are accurate assessment, safety planning, and treatment. They encompass community-wide programs that target populations long before any elevated risk or suicidal behaviors occur. The most effective suicide prevention is multi-tiered, broad-based, and sustained over time. Rather than focusing on screening, assessment, or interventions with suicidal individuals who may already be at heightened risk, this course examines community-based models that mitigate individual risk factors and support a comprehensive approach. It focuses specifically on public health models of upstream interventions that are designed to reduce suicide risk.

Explain the public health model of suicide prevention.

List strategies that can be used to bolster individual and environmental protective factors.

Describe three primary prevention programs used to reduce suicide risk in various community settings.

State the basic tenets of responsible public messaging about suicide.

Instructor

Kathyrn Falbo-Woodson, MSW, LCSWA

Monique Kahn, Psy.D

Conflict Resolution

Launch Course

Non-accredited Education
Duration: 0.50

Origination: September 2012 Reviewed: May 2018 Expiration: March 2024

Conflict in the workplace is inevitable, because every person is different. However, handling it the right way leads to better relationships, an improved work environment, a stronger team, and personal goal achievement. This course presents techniques essential to handling conflict in the workplace.

Identify different types of conflict. Explain how to handle conflict appropriately. Describe strategies for dealing with difficult people appropriately.

Instructor
Isla C. Miller

Expert Reviewer
Justin Hess, MS

Corporate Compliance and Ethics

Launch Course

Duration: 1.00

Origination: January 2017 Reviewed: January 2017 Expiration: January 2020

Establishing an effective corporate compliance program minimizes the risks and effects of misconduct by helping ensure that everyone adheres to policies and standards. This course covers fraudulent and ethical conduct, laws pertaining to fraudulent conduct, and your responsibility for preventing and identifying this conduct under a corporate compliance program.

Describe the requirements of the False Claims Act and Deficit Reduction Act.

Recognize fraudulent and otherwise improper conduct.

Describe common high-risk areas for fraudulent conduct.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

Crisis Management Basics

Launch Course

Non-accredited Education
Duration: 1.50

Origination: September 2008 Reviewed: February 2015 Expiration: February 2021

This course is tailored for paraprofessionals who work in hospitals, residential treatment centers, and community-based agencies. Unpredictable and complex situations often arise when people go into crisis. Seeming to “come out of nowhere,” these situations can throw you into a reactive state. But when you understand how crises develop and you are equipped with the skills and tools to address them, you can effectively intervene in a way that supports recovery and safety. This course explains how you can help the individuals you are serving to learn from crisis situations, so they can use coping skills and support networks more effectively whenever they face stressful events.

Identify risks and complicating factors in crises.

Recognize critical skills in crisis intervention, stabilization, and prevention.

Understand how a crisis develops.

Staff Writer
Gigi Dillon, PhD, MA
Naju Madra, M.A.

CT Scans for the Radiologic Technologist

Launch Course

Non-accredited Education
Duration: 1.25

Origination: August 2018 Reviewed: August 2018 Expiration: June 2021

During the imaging process, it is essential for radiographers to identify challenges and errors in techniques, and understand how they affect patient outcomes during the imaging process. In order to help radiologic technologists in acute care facilities identify common pathologies in differential diagnostics, this course describes the sectional anatomy of the head, neck, chest, and abdomen. It also discusses radiation safety, imaging techniques, common pathologies resulting from radiographic imaging, and the importance of patient safety during imaging procedures.

Describe the sectional anatomy of the head, neck, chest, and abdomen.

List common pathologies resulting from radiographic imaging.

Understand imaging techniques and radiation safety.

Discuss the importance of patient safety during imaging procedures.

Instructor
Delia L. Lofton

Staff Writer
Adam Roesner, BSN

Cultural Competence

Launch Course

Non-accredited Education
Duration: 0.50

Origination: September 2003 Reviewed: May 2016 Expiration: December 2024

This introductory overview of cultural diversity will help enable you to interact with others of diverse cultures and effectively perform your job responsibilities.

Explain the importance of understanding a person's culture when providing services.

Examine common issues in cultural diversity.

Identify appropriate responses to cultures that differ from your own.

Benjamin Reese, Jr., Psy.D.

Data-based and Analytical Decision Making in Case Management

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: July 2016 Reviewed: October 2019 Expiration: October 2019

This course will provide an overview of innovative ways that data are being applied to improve healthcare costs, quality, and outcomes. You will begin with a broad perspective of what experts are calling the “data revolution” in healthcare, or the “age of big data,” and dive into what this means from a technology perspective. Following this, you will learn how data are being applied in ways never before seen by payers and providers to drive healthcare improvement through an analytic approach.

Next, you will dig down to the micro level of healthcare data application within the payer setting. You will examine the different ways in which data are helping payers to improve overall population health, manage healthcare costs, and inform the creation of innovative pilot programs. Finally, you will learn about the application of healthcare data from the case management perspective within the payer setting. An overview will be provided about member case management selection, the intersection of healthcare data and member preference, and how data are being used to inform best practices through medical necessity criteria and clinical guidelines.

This course is intended for all case managers and care coordinators with payer organizations.

Discuss the background and implications of big data in healthcare.

Describe how data are utilized by case managers within different areas of the payer setting to improve care outcomes.

Summarize how data plays a part in the application of medical necessity criteria and evidence-based guidelines.

Explain how data has the potential to revolutionize healthcare and the challenges associated with bringing this to fruition.

Instructor
Danyell Jones

Diabetes and Other Co-Morbid Conditions

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: July 2018 Reviewed: July 2018 Expiration: May 2021

Rather than being a stand-alone disease, diabetes (particularly Type II diabetes) is a metabolic dysfunction at the cellular level. This metabolic dysfunction contributes to many comorbidities being associated with diabetes. Taking a purely pharmaceutical approach—looking only at blood glucose or A1C as an endpoint—fails to identify and address the potential underlying causes of diabetes and other comorbidities. To help you facilitate the best outcomes for your patients, this course discusses the correlation between diabetes and comorbidities, the underlying pathological processes, and the impact of glucose control. You will come away with an understanding of the common comorbidities associated with diabetes and of the proper management of these conditions.

Explain the correlations between diabetes and comorbid conditions.

Discuss the screening and evaluation of common comorbidities associated with diabetes.

Illustrate the proper management of diabetes and comorbid conditions.

Instructor
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Paula Ackerman, MS, RD, CDE

Diabetes Management: Core Competency for Cardiac Rehab

Launch Course

Duration: 1.00

Origination: June 2014 Reviewed: December 2017 Expiration: October 2020

Cardiac rehabilitation involves many facets of health and wellness. One of these facets—diabetes management—requires an interdisciplinary approach involving nurses, dieticians, and therapists. This module will review diabetes management as a core competency in cardiac rehabilitation.

Define diabetes.

Describe one treatment option for diabetes.

Describe treatment for hypoglycemia.

Describe physical activity concerns for one chronic complication of diabetes.

Instructor
Paula Ackerman, MS, RD, CDE

Diabetes: The Basics

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: March 2019 Expiration: January 2022

Diabetes, affecting 9.3% of people in the United States, can cause a host of health problems and even lead to death when managed improperly. In fact, it is the seventh leading cause of death in this country. Given this growing problem, it is important to understand how diabetes affects the body and how to help delay its devastating complications. This course for entry-level nurses covers the basics of the disease and its current medical treatments to help you better assess patients’ needs, provide care for them, and problem-solve common medication concerns.

Discuss the growing problem of diabetes in the U.S. Recognize the risk factors for developing Type 2 diabetes.

Identify evidence-based standards in diabetic care and treatment. Discuss the pathophysiology and diagnosis of diabetes.

List common complications associated with uncontrolled diabetes. Describe maintenance therapy for the control of diabetes.

Discuss the nursing care of a person with diabetes.

Instructor
Jennifer W. Burks, R.N., M.S.N.

Diagnosis and Treatment of Anxiety Disorders

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: October 2003 Reviewed: August 2017 Expiration: June 2020

Anxiety disorders, the most common psychiatric illnesses, affect millions of American adults, filling their lives with overwhelming anxiety, fear, and uncertainty out of proportion to any actual danger. These symptoms often persist for significant periods of time, and if not treated, can grow progressively worse. Anxiety disorders frequently occur in conjunction with other psychiatric or physical illnesses, making symptoms even worse. This course provides an overview of signs and symptoms, as well as the most effective psychopharmacological and psychotherapeutic treatments available. New and improved therapies can help most people with anxiety disorders lead productive, fulfilling lives. This course will help you recognize anxiety disorders with whom you serve, and implement the most appropriate form of treatment.

Identify the signs and symptoms of anxiety disorders.

List three common psychopharmacological treatments for anxiety disorders.

Explain three of the psychotherapeutic interventions for anxiety disorders.

Staff Writer
Kevin Fawcett, Ph.D.

Monique Kahn, Psy.D.

Expert Reviewer

Rachell Davis, MSN, PMHNP-BC, RN

Steve Jenkins, Ph.D.

David Patzer, MD

Diagnosis and Treatment of Personality Disorders

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.75
CME certified:

Origination: January 2005 Reviewed: January 2018 Expiration: October 2020

This course for mental health professionals discusses personality disorders, including their diagnostic criteria, how they may develop, their course, and their prevalence. Also presented are the nature of personality disorders, how they are clustered, key concerns regarding differential diagnosis, and ways to distinguish personality disorders within the context of serious co-occurring psychiatric disorders. Up-to-date information on empirically supported treatment is included to offer you a comprehensive look at these sometimes very complicated disorders, including their effects on others.

Explain factors related to the etiology of personality disorders, including the connection to trauma.

Identify disorders that commonly co-occur or overlap with personality disorders such as substance use or psychotic disorders.

Describe the essential characteristics of all ten personality disorders according to the DSM-V.

Differentiate among personality disorders that share common criteria.

Discuss best practices for treating specific personality disorders.

Instructor
Steve Jenkins, Ph.D.

Staff Writer
Monique Kahn, Psy.D.

Discussions about Grief, Loss, Death, and Dying

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: June 2019 Expiration: April 2022

Discussing end-of-life issues is not easy, because few of us are ready to face the difficult choices surrounding death and dying. Regardless of whether or not we acknowledge it, most of us fear death. This course will take you on the journey of facing issues surrounding death and dying. The decisions to be made are difficult for everyone involved: the dying person, their family and loved ones, and the healthcare professionals sharing the experience. Each person and family will have unique needs and cope in different ways. For many patients and their families, this can also be a time of personal growth. These events often provide people with the opportunity to find out more about themselves and appreciate what is most important to them.

Describe the communication process at the end of life.

Identify the ethical issues surrounding end-of-life decisions.

Identify the physical process of dying.

Discuss loss, grief, and bereavement.

Describe the goals of palliative care.

Describe pain and symptoms common at end of life.

Instructor
Susan Heinzerling, RN, CHPN

Documenting the Treatment-Planning Process

Launch Course

Duration: 2.25

Origination: November 2004 Reviewed: October 2019 Expiration: October 2019

A critical step for service providers in receiving reimbursement is to submit treatment-planning documentation. This course reinforces what you already know about plans of care, while offering suggestions for capturing the real therapeutic relationship on paper. You will learn how to hone in on core principles for clinical documentation; take a fresh look at ways to record your client’s strengths, goals, and treatment objectives; and evaluate methods of accurately representing interventions, outcomes, and discharge plans.

Identify the requirements of the various stakeholders in the treatment-planning process, and create documentation that meets their needs.

Develop treatment-planning goals, objectives, interventions, and outcome expectations that are client-focused and measurable.

Manage client progress and service changes through the effective use of treatment planning documentation.

Instructor
Dr. Jennifer Stelter, Psy.D.

Effective Communication

Launch Course

Duration: 0.25

Origination: April 2016 Reviewed: April 2016 Expiration: March 2022

In today’s workplace, the abundance of “noise,” such as technology, multitasking, stress, and information overload, can make it hard to communicate effectively, ultimately costing time and money. But by learning how to communicate clearly, concisely, and professionally, you’ll increase understanding with your coworkers. This course identifies primary verbal and nonverbal cues, explains active-listening techniques, and suggests how to avoid barriers to good communication.

Engage in key elements of communication.

Identify primary verbal and nonverbal communication cues.

Employ active-listening techniques.

Instructor
Susan Fee, M.Ed., LPCC

Effective Strategies for Achieving Cost

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: July 2016 Reviewed: September 2019 Expiration: September 2019

This course discusses how to improve healthcare quality while decreasing costs within the payer environment. You will learn evidence-based practices to improve health outcomes for member populations, along with the role of medical-necessity criteria in creating a roadmap for financially responsible optimal care. Included in the discussion is the role of utilization management, common misconceptions about its purpose, key metrics every utilization manager needs to know, and the review and appeals process.

Explain the need for balancing cost and quality in the healthcare industry.

Explain the use of evidence-based practices and medical necessity criteria within utilization management and utilization review.

Describe the role that utilization management and utilization reviewers play in driving both cost-effective and high-quality services in the payer setting.

Summarize the appeals and review process.

Instructor
Danyell Jones

Elder Abuse

Launch Course

Duration: 1.50

Origination: May 2005 Reviewed: October 2019 Expiration: November 2019

Elder abuse is a significant social problem. Mistreatment of older adults tends to occur in isolation and often remains undetected. The first step into addressing the problem is to heighten awareness, particularly among those who serve the elderly or have frequent contact with them. Throughout this course, you will learn about types of elder abuse, indicators, consequences, risk factors, and interventions.

Identify indicators of abuse for older adults.

Identify options for screening older adults for abuse.

Describe the nature, scope, and severity of elder abuse.

Identify the types of abuse suffered by older adults.

Explain the consequences of abuse for the older adult, the abuser, and society.

Expert Reviewer
Paul L. Caccamise, LMSW, ACSW

Instructor
Michael Cottone, MS, HS-BCP

Employee Wellness - Emotional Intelligence: Awareness

Launch Course

Duration: 0.25

Origination: October 2015 Reviewed: March 2016 Expiration: October 2021

Emotional intelligence (EQ) is your ability to understand, express, and manage your emotions as well as your level of insight into what the people around you are feeling. Being equipped with EQ can add to your quality of life and career success. In this course, you’ll learn about developing emotional awareness—the bedrock of emotional intelligence.

Define emotional intelligence.

Develop your EQ by becoming more aware of your emotions and those of others.

Instructor
Sheri L. Willis, M.A.

Employee Wellness - Emotional Intelligence: Feeling and Thinking

Launch Course

Duration: 0.25

Origination: October 2015 Reviewed: March 2016 Expiration: September 2021

Emotional intelligence (EQ) involves the ability to understand, express, and regulate your own emotions, along with awareness of what people around you are feeling. A hallmark skill of EQ is the ability to keep your emotional brain and your thinking brain working together, even in intense or stressful situations. This module discusses how emotions function in the brain, how to choose your response to a situation rather than being hijacked by emotions, and how developing EQ can improve your quality of life.

Distinguish between choosing your response to a situation and being hijacked by your emotions.

Develop EQ by using one of the practices described in the course.

Expert Reviewer
Sheri Willis, MA

Employee Wellness - Side Effects of Care-giving

Launch Course

Duration: 0.25

Origination: October 2015 Reviewed: March 2016 Expiration: October 2021

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can also cause some adverse side effects. This course discusses compassion fatigue—its signs and symptoms, how it can affect you and others, and practical methods of dealing with it.

Recognize the signs and symptoms of compassion fatigue.

Describe how compassion fatigue can affect yourself and others.

Apply practical methods to deal with the symptoms of compassion fatigue.

Instructor
Heather Sones, Ph.D.

Employee Wellness - Stress Management

Launch Course

Duration: 0.25

Origination: October 2015 Reviewed: March 2016 Expiration: October 2021

Stress is part of everyone’s life. While a certain level of stress can motivate one’s productivity, too much stress can leave a person feeling drained and irritable. Stress can’t be avoided, but it’s possible to learn to respond differently to it. This course discusses assessing your own stress levels, recognizing the difference between good and bad stress, identifying stress triggers, and developing a personal stress-management plan.

Describe time management and procrastination.

Formulate successful time-management goals and strategies for change.

Instructor
Susan Fee, M.Ed., LPCC

EMTALA

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: June 2018 Reviewed: June 2018 Expiration: May 2021

This course describes how key terms within the Emergency Medical Treatment And Labor Act (EMTALA) are interpreted and how they apply to hospitals with a dedicated emergency department. Included is a review of cases in which EMTALA violations have been alleged and courts have applied judgments.

Describe the intent of EMTALA.

Identify requirements under EMTALA.

Define key terms associated with EMTALA.

Describe how EMTALA applies to special conditions.

Explain the rationale for judgments in EMTALA cases.

Staff Writer
Rebecca Smallwood, MBA, RN

Expert Reviewer
Ann Dietrich, MD, FAAP, FACEP

End of Life Care for People with Intellectual and Developmental Disabilities

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: August 2014 Reviewed: December 2017 Expiration: October 2020

Most people, regardless of their abilities, face similar end-of-life issues. People who have intellectual and developmental disabilities (IDD) often encounter additional issues and challenges. With a life expectancy now almost the same as that of the general population, people with IDD live longer and are more integrated into the community. They frequently outlive family caregivers, often requiring additional support into advanced age as well as different locations for receiving end-of-life-care, including  their own homes. This course, for all members of an interdisciplinary team that provide support and care, gives an introduction to critical end-of-life issues for people with IDD. It covers basic information about common medical decisions included in an end-of-life plan; specialized healthcare options, such as palliative care and hospice care; basic legal and ethical guidelines for decision making at the end of life; and ways in which advanced planning can provide clarity in complex, stressful situations where people are unable to communicate or provide consent. Your knowledge of an individual's preferences, as well as of their basic rights and ethics, will help you support the people you are serving and their families.

This overview course is based on End of Life Care for Children and Adults with Intellectual and Developmental Disabilities (2010), published by AAIDD. Each state and agency will have its own laws, regulatory issues, and policies. After taking this course, staff members should inform themselves about specific policies and regulations that pertain to their roles and responsibilities.

Communicate with individuals with intellectual and developmental disabilities (IDD), their families, and their healthcare surrogates, about death, dying, and bereavement.

Identify who has the right to make healthcare decisions for individuals with IDD, including the definitions of informed consent, competency versus capability, and healthcare power of attorney (surrogate, agent, or proxy).

Define advanced directives and explain how you might create an end-of-life plan for a person you support who does not use verbal communication.

Explain where the following medical terms might fit on the continuum of one person's end-of-life healthcare: DNR orders, "futile treatment," palliative care, persistent vegetative state, and hospice.

Name three actions you can take in your professional role to promote dignity, equality, life, and autonomy for individuals with disabilities at the end of life.

Staff Writer
Nellie Galindo, MSW, MSPH

Instructor
Margaret A. Nygren, EdD

Ethical and Legal Guidelines for Telehealth

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: March 2018 Reviewed: March 2018 Expiration: February 2021

This course presents ethical and legal guidelines for conducting telehealth (enhancing healthcare through the use of telecommunications technologies) with adults who have behavioral health issues. Included are issues of informed consent; guidelines for confidentiality, boundaries, and privacy; and rules for sharing information. You will be equipped with strategies you can use in your own setting as you learn about mandatory reporting under the Health Insurance Portability and Accountability Act (HIPAA), prerequisites for delivering telehealth, and guidelines for billing and practice across state lines.

Summarize laws such as HIPAA, as they pertain to the application of telehealth.

Cite the ethical guidelines involved in using telehealth, specifically regarding issues of confidentiality, boundaries, privacy, reporting, and sharing of information.

Discuss at least two prerequisites for delivering telehealth services, such as training and education requirements.

Apply rules governing telehealth practice and billing across state lines.

Staff Writer
Naju Madra, M.A.

Instructor
Steven R. Thorp, Ph.D., ABPP

Groundwork for Multicultural Care

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: August 2016 Reviewed: October 2019 Expiration: October 2019

Rapid cultural diversification in this country has challenged the traditional delivery of healthcare services. Being aware of and sensitive to cultural issues is critical to establishing a positive relationship with the person you are serving. This course examines factors that may contribute to the under-utilization of healthcare services by certain persons of various races/ethnicities, and cultural and social identities. You’ll learn ways to improve cultural understanding and competency in healthcare treatment and be able to accurately identify and incorporate key components of cultural diversity and competency into your daily practice.

Recognize specific culturally diverse practices and beliefs that are important to understanding the individuals and communities you serve.

Demonstrate cultural humility and improved cultural competency in your own practice and work setting.

Associate practical knowledge of specific multicultural considerations with potential healthcare implications and quality of care afforded.

Staff Writer
Naju Madra, M.A.

Instructor
Sherri Taylor, M.A.

Hand Trauma: Emergency Measures to Rehab

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: May 2019 Expiration: May 2021

About 20 percent of emergency department visits are due to hand and wrist injuries. While most hand injuries are straightforward, many cause long-term complications that may profoundly alter a person‘s ability to work, create, and enjoy life to the fullest. This continuing education program, which includes the steps for preserving an amputated body part, addresses the assessment and treatment of patients with hand trauma.

List the critical information that must be gathered upon admission of the patient with hand trauma

Describe the six general categories of hand injuries

Explain the steps needed to properly preserve an amputated body part

Instructor
Stacie Hunsaker, MSN, RN, CEN, CPEN

HIPAA and Behavioral Health

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: May 2010 Reviewed: October 2018 Expiration: August 2021

One of the areas governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is the use and disclosure of written and verbal communications that mental health and substance-use disorder providers (behavioral health providers) have with each individual client; with the individual's family members and friends; and with other professionals, health plans, and law enforcement officials; along with the documentation requirements associated with each type of communication. This course addresses some of the most common HIPAA-related legal and ethical challenges faced by behavioral health professionals, including those who work in hospitals, clinics, community mental health centers, addiction treatment centers, and private practices. This course will improve your understanding of HIPAA Privacy and Security Rules and how they apply to your day-to-day professional responsibilities as a behavioral healthcare provider. You'll be better equipped to identify potential legal and ethical issues related to HIPAA, improve your compliance approach, and develop more effective risk management strategies (in consultation with appropriate legal counsel, as needed).

Describe the purpose of HIPAA and how it applies to behavioral healthcare providers.

Identify the changes you should make to your HIPAA policy and procedures to maintain compliance with the privacy and security rules.

Apply the privacy and security rules to your practice or work setting, including your professional communication and documentation practices.

Identify potential ethical or legal issues related to HIPAA in your work setting, and employ more effective risk management strategies to avoid violations.

Instructor
Linda Weaver, PhD, JD

Staff Writer
Nellie Galindo, MSW, MSPH

HIPAA and CFR42 in the Emergency Department

Launch Course

ANCC Accreditation
Duration: 0.75

Origination: February 2017 Reviewed: May 2017 Expiration: December 2019

Critical situations in the emergency department (ED) often result in a rapid flow of information between providers and patients. In the midst of the volume and urgency of such exchanges, ED providers must be especially careful to safeguard patient information. This course covers the basics of the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2. As an overview of each law is discussed, you will learn about the specific information you can and cannot share, how to share it appropriately, and what the information you may not be able to access. Included are practical approaches for acquiring the information you need in a timely and efficient manner.

NOTE: The content in this course is based on information from HIPAA (US Department of Health and Human Services [USDHHS], 2014) and 42 CFR Part 2 (United States Government Publishing Office [USGPO], 2015). If you wish to view the law in its entirety, please see the References section at the end of the course. This course is intended for all emergency department personnel and providers. Please note that this course focuses on federal law. However, every state has its own privacy and confidentiality laws, and it is your responsibility to know your state's laws and regulations. Furthermore, this course is not intended as legal advice for any individual provider or situation. If you need more comprehensive information, please review the resources listed at the end of the course and consult with your organization's legal and compliance team.

Identify information sharing standards under HIPAA and 42 CFR Part 2.

Discuss the concept of consent and when you must obtain it to share or receive information.

Recognize the types of information that may not be available to you.

Disclose and acquire information while maintaining compliance.

Staff Writer
Justin Hess, MS

Instructor
Amanda Richards

HIPAA Do's and Don'ts: Electronic Communication and Social Media

Launch Course

Duration: 0.50

Origination: November 2015 Reviewed: November 2015 Expiration: November 2021

While opportunities to share information online have increased, so has the challenge of keeping information private. Learn how to avoid social media’s privacy pitfalls so you won’t run the risk of committing Health Insurance Portability and Accountability Act (HIPAA) violations.

Explain how the use of protected health information in electronic communications or social media can lead to a HIPAA violation.

List three factors that make personal use of electronic communication and social media a high-risk area for HIPAA violations.

Identify three steps you can take to avoid HIPAA violations while using electronic communication or social media.

Identify whether there is or is not a HIPAA violation within presented scenarios.

Instructor
Linda Weaver, PhD, JD

HIPAA Overview

Launch Course

Duration: 0.75

Origination: December 2014 Reviewed: December 2014 Expiration: December 2020

The Health Insurance Portability and Accountability Act (HIPAA) gives rights to individuals concerning the protection of their personal healthcare information. Allowing non-authorized individuals to see this personal information, even accidentally, can have severe consequences for you and your organization. This course provides basic information about the principles of confidentiality, and explains two important branches of HIPAA: the Privacy Rule (what information is protected) and the Security Rule (the steps that must be taken to protect this information).

NOTE: This course is not intended as legal advice for any individual provider or situation. Comprehensive information is available from the resources listed in the courses' references section, as well as through consultation with your company's legal and compliance team.

Describe protected health information.

Explain confidentiality and the requirements of the HIPAA Privacy Rule for protecting and releasing information.

Identify best practices for compliance with HIPAA.

Relias Learning

HIPAA Privacy

Launch Course

Duration: 0.50

Origination: December 2015 Reviewed: December 2015 Expiration: December 2021

All persons have the right for their health information to be protected from unauthorized access. To ensure that protection, your healthcare organization is required to follow the Privacy Rule of the Health Insurance Portability and Accountability Act (HIPAA), which limits the situations in which your employees can use and disclose protected health information (PHI). This course explains the Privacy Rule and how breaches can be prevented.

Recognize common breaches of the HIPAA Privacy Rule.

Illustrate ways to prevent breaches of protected health information.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

HIPAA Security

Launch Course

Duration: 0.50

Origination: December 2015 Reviewed: December 2015 Expiration: December 2021

While the use of technology has improved the delivery and continuity of health care, it also increases the chance that unauthorized persons will be able to access individuals' protected health information (PHI). To protect electronic PHI(e-PHI), your organization and healthcare workers are required to follow the Security Rule of the Health Insurance Portability and Accountability Act (HIPAA). This course explains the Security Rule and how breaches can be prevented.

Recognize common breaches related to electronic PHI.

Illustrate ways to prevent breaches of the HIPAA Security Rule.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

HIPAA: The Basics

Launch Course

Duration: 0.50

Origination: December 2015 Reviewed: December 2015 Expiration: December 2021

The Health Insurance Portability and Accountability Act (HIPAA) protects the confidentiality of healthcare information. Learn the basics of individual privacy rights and how HIPAA governs the disclosure of personal information.

Describe the purpose of HIPAA.

Identify when a HIPAA violation has occurred.

List three steps you can take to avoid a HIPAA violation.

Instructor
Linda Weaver, PhD, JD

Human Trafficking: Forced Labor

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: December 2017 Reviewed: December 2017 Expiration: November 2020

Human trafficking has been reported in countless industries, including construction, agriculture, hotels, restaurants, nail salons, domestic servitude, and more. Studies show that while they are still being victimized, many victims interact with medical professionals. This course discusses how to spot red flags, what to do if you suspect that someone is being trafficked, and how to better understand the complexities of human trafficking. By recognizing the signs and gently working with potential victims, you may be able to help get them to freedom.

Identify the types of human trafficking.

Discuss the federal laws regarding human trafficking.

List at least three signs that someone may be a trafficking victim.

Discuss the characteristics of human-trafficking perpetrators and the strategies they use.

Identify the steps to take if you suspect that a person is being trafficked.

Instructor
Catie Hart, Trainer and Trafficking Victim

Human Trafficking: Identification and Assessment of Victims Essential

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: May 2019 Expiration: December 2019

Human trafficking is widespread, even within the United States. Victims come in all sexes, genders, nationalities, and ethnicities. This form of modern slavery includes domestic, industrial, and farm labor, but the majority of US victims are unwilling participants in the sex trade. This module covers the information, tools, and resources your health-care team needs to identify, assess, and treat victims of human trafficking. It also provides referral resources for legal and social services.

Describe the types of, risk factors for, and extent of human trafficking in the U.S.

Discuss the role and responsibilities of the interprofessional healthcare team in the recognition, assessment, and treatment for the victim of trafficking, including management of medical records, patient safety, and referral sources

Identify reporting and referral resources for victims of human trafficking

Instructor

Trisha Sheridan, DNP, MSN, RN, WHNP-BC, SANE-A, SANE-P

Illness Management and Recovery Model

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: July 2019 Expiration: May 2022

This introductory course for behavioral health professionals provides an overview of evidence-based practices of Illness Management and Recovery (IMR). Included is a discussion of the core values of IMR and the approach's teaching principles, to better help your clients with severe mental illness manage and recover from their illnesses. Through the use of interactive exercises and detailed vignettes, you will gain the information and techniques you need to make IMR an effective part of your therapeutic toolbox.

Explain the core values, principles, and goals of IMR.

Describe how to use the key evidence-based components of IMR to support recovery with individuals with behavioral health disorders.

Identify adaptations of the IMR model, and how their core values, principles, and goals differ from IMR. 

Instructor

Stacy Smith, LPC-S, CS-I, LCAS, NCC

Imaging Modalities in Breast Cancer

Launch Course

Duration: 1.00

Origination: May 2019 Expiration: June 2021

Mammography, the most widely used screening tool for breast cancer, has certain limitations. Several imaging modalities are being developed and improved to overcome mammography’s shortcomings. This course discusses how imaging techniques can reduce breast cancer mortality when used for routine screening and diagnosis, as well as for staging breast cancer, planning treatments, and monitoring response to chemotherapy.

Explain the significance of imaging techniques in reducing breast cancer mortality

Identify the advantages and disadvantages of mammography

Compare and contrast tomographic imaging modalities used in breast cancer

Instructor  
Jennifer L. Gibson, PharmD

Importance of Clinical Context in Managing the Category II Fetal Heart Tracing

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: May 2019 Expiration: February 2022

Three different obstetrical scenarios complicated by a Category II Fetal Heart Rate pattern are presented to illustrate the importance of clinical context when formulating management plans. Emphasis Characteristics and potential etiologies of Category II Fetal Heart Rate tracings are reviewed. Management of the patient with a Category II fetal Heart Rate pattern, with special emphasis on the importance of the clinical context and fetal heart rate pattern evolution is discussed.

Review Category II FHR tracings.

Review etiologies for Category II FHR tracings in labor.

Review conservative measures for managing Category II FHR tracings.

Review management of patient with persistent Category II FHR tracing.

Instructor
Sandhya Gardner, MD, FACOG 

Expert Reviewer
William Cusick, MD

Importance of Integrating Debriefing Skills in Nursing Professional Development

Launch Course

Duration: 1.50

Origination: December 2017 Reviewed: January 2018 Expiration: November 2019

Learn how the use of simulations, essential debriefing concepts, and competency assessments effectively enhances learning in higher nursing education.

Describe how to guide reflection during the debriefing process.

Discuss challenges in higher nursing education.

Discuss research findings related to the effectiveness of utilizing simulation in nursing.

Identify concepts that are essential to the debriefing process.

Speaker
Kyle Johnson, MSN, RN, CHSE

Incident Reporting

Launch Course

Duration: 1.00

Origination: October 2014 Reviewed: October 2014 Expiration: October 2020

Be equipped with the tools and knowledge you need to effectively prevent and/or report serious incidents in behavioral health settings. Included in this course are interactive exercises, helpful vignettes, and informative guidelines.

Define the purpose of incident reporting.

Identify the basic types of incidents that need to be reported.

Report incidents appropriately and on time.

Describe the best practices for making reports.

Instructor
Jeremy King, LCSW, CASAC

Infection Control: The Basics

Launch Course

Duration: 0.25

Origination: December 2015 Reviewed: December 2015 Expiration: December 2021

With healthcare-associated infections (HAIs) being such a serious issue, it is essential for all healthcare workers to understand how infections are transmitted. This course discusses the basics of infection control, including the chain of infection, methods of transmission, standard precautions, and transmission-based precautions.

Sequence the components in the chain of infection.

Apply standard and transmission-based precautions.

Differentiate between each of the four methods of transmission.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

Influenza

Launch Course

Duration: 0.50

Origination: May 2016 Reviewed: May 2016 Expiration: October 2019

Influenza can have a significant impact on society due to restricted activities, illness, and deaths. Pregnant women, children, the elderly, and those with respiratory or chronic debilitating conditions are particularly vulnerable to serious complications of influenza. This course discusses influenza’s signs and symptoms, some simple steps you can take to prevent the spread of flu viruses, and treatment strategies.

Identify signs and symptoms of influenza.

Describe ways to prevent the spread of influenza viruses.

Recognize when to get treatment for influenza.

Instructor
Debra Brown Bayus, MSN, APRN, NP-C, ANP-BC
Brenda Hoss, RN, MSN, CNS

Infusion of Culturally Responsive Practices

Launch Course

ANCC Accreditation
Duration: 1.75

Origination: August 2016 Reviewed: October 2019 Expiration: October 2019

Patients’ cultural diversity affects their overall health and wellbeing. Learn how culturally responsive practices can have a positive effect on your service delivery. Included: assessment models to enhance your aptitude with individuals from a range of diverse backgrounds, a review of barriers to treatment, and ethical considerations important for culturally responsive care.

Summarize the ethical considerations of culturally responsive care and identity development.

Apply individualized, culturally appropriate care in your own setting.

Predict at least two specific barriers to implementing culturally competent care in your workplace.

Staff Writer
Naju Madra, M.A.

Sherri Taylor, MA

Theopia Jackson, PhD.

Integrating Primary Care with Behavioral Healthcare

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: February 2013 Reviewed: October 2019 Expiration: October 2019

As a healthcare professional, you may not be sure what the term “integrated care” means, what its implications for future healthcare practice might be, or how you might participate in an integrated-care environment. This course explains the costs, benefits, and goals of various integrated-care models and configurations. You will learn about ways that behavioral healthcare professionals can function effectively in such an environment, along with key challenges to and characteristics of well-functioning integrated-care systems.

Recognize the core competencies required of an integrated care workforce.

Describe the costs, benefits, and goals of an Integrated System of Care.

Identify challenges to integration, as well as characteristics of well-functioning systems.

Summarize effective approaches for behavioral health professionals in integrated care environments.

Expert Reviewer
John Santopietro, MD

Staff Writer
Joseph Murphy, Ph.D.

Interventions for Suicide Risk and Postvention for Suicide Loss Survivors

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.75
CME certified:

Origination: July 2010 Reviewed: January 2018 Expiration: December 2020

Each year, millions of people across the globe experience the devastating impact of the suicide of a loved one. The risk of suicide inc