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A Review of EMTALA
Identify key terms as defined under EMTALA.
Identify provider obligations under EMTALA and penalties for violating EMTALA statutes.
Recognize how EMTALA guidelines apply to different emergency situations, including patient screening, stabilization, and appropriate transfer.
Define key terms and requirements associated with EMTALA.
Describe how EMTALA applies to certain situations.
Achieving Excellence with High-Performing Teams
eams with talented people and a skilled leader are often unable to maintain optimum results over a long period of time. Team leaders must continually assess, evaluate, and monitor the team’s motivation level toward achieving its goals. They must also facilitate emotional buy-in and commitment. This course provides healthcare staff with an overview of how to motivate and enhance a team.
Explain the difference between a team and a group.
Apply motivational approaches to facilitate an effective team environment and engaged workforce.
Recognize the importance of assessing and evaluating the current state of your team.
Change Facilitation and Quality Outcomes
Facilitating change for quality outcomes is the cornerstone of any successful organization. Change is necessary for organizational growth and development and for creating a robust organizational culture. In this course, you will explore the trends and change models for quality improvement, barriers to system change, problem-solving, crisis management, and how to incorporate quality measures that support change facilitation in the acute care setting.
Recall the importance of change in facilitating quality outcomes in the acute care setting.
Identify the trends and change models for quality improvement and concrete strategies for enhancing quality outcomes in the acute care setting.
Cybersecurity: Protecting Patient Data and Personal Devices
Everyone has an important role in keeping patient information safe. Protecting private details and securing work devices is essential. This course will guide you through easy steps to reduce cybersecurity risks and help you handle information safely.
Recall best practices for the secure handling of patient information and device protection.
Cybersecurity: Safe Practices for Remote Work in Healthcare
The purpose of this course is to teach secure practices for remote work and telehealth.
Recall best practices for remote work and telehealth.
Quality Series: Safety First - Culture and Patient Impact
A ‘culture of safety’ is an often-heard term in clinical settings. Most patients require complex care, with many interprofessional teams working together. Large patient volumes, an expectation for rapid delivery of care, the consumer’s ability to choose providers, and government reimbursements all drive acute care facilities to invest in preventing or reducing errors. Improving safety is beneficial to the patient primarily, with less risk of injury or death, but also to the facility and staff, improving retention and job satisfaction, with the added benefit of extensive cost-savings.
Describe the identifying factors and benefits to a culture of safety.
Discuss organizations responsible for driving patient safety changes on a national level.
Evaluate barriers to patient safety, and how these can be reduced or eliminated.
The Role of Risk Management: A Quality Perspective
The role of risk management has a significant impact on the quality outcomes of acute care organizations. It includes systems and validated processes aimed at assessing and developing interventions to mitigate risk factors and optimize quality outcomes. HCPs are stakeholders in the risk management process and can benefit from understanding risk management strategies and objectives. In this course, you will learn about risk management in the acute care setting.
The goal of this course is to provide healthcare professionals in acute care settings with information to enhance their understanding of the role they play in risk management along with proven strategies for ensuring quality outcomes in their professional practice in acute care settings.
Identify the importance of risk management, the processes, and tools used in risk management in the acute care setting.
Identify at least two concrete strategies for enhancing quality outcomes.