Make a Payment

The following information was designed to answer your statement and billing-related questions. If you have additional questions, please contact us at or (800) 962-1399. 

Frequently Asked Questions

Your billing questions may be answered in the FAQs below. If not, you can contact us at (800) 962-1399, or via e-mail.

  E-mail the Finance Department at for:

  • Account-balance inquiries
  • Payment verification
  • Invoice copies
  • Online payments

  E-mail the Underwriting Department at for: 

  • Effect of policy changes
  • Premium amounts/premium changes
  • Rating/coverage questions

If you overpay, the difference will be credited to your next installment (minimum due).

If you underpay, your account may become delinquent.

If you miss a payment, a representative of Physicians Insurance A Mutual Company may contact you by mail or phone. If your account continues to be delinquent, you will receive a written notice of cancellation for nonpayment of your premium.

All clinics with a summary statement receive a copy of the detail statement, listing those providers with a premium due or premium credit. If what you are paying is different from the amount due we ask that you record the amount you intend to be applied to each individual on the return copy. If mailing your payment please enclose these changes in the envelope with your check. If you are using our E-Payment Service, please email

There are four options available:

  1. Monthly - totaling 11 monthly installments, which bears a 2.5% service charge per installment
  2. Quarterly - no service charges
  3. Semi-annual - no service charges
  4. Annual - no service charges

The service charge of 2.5% is based on the current installment due for monthly payment plans. Please be aware that if the monthly installment is not paid, the current installment due will increase, as will the calculated service charge. There is no service charge for quarterly, semi-annual, and annual payment plans.

Physicians Insurance prints and mails statements around the 10th of each month, 21 days before each installment due date.

Please pay what the current bill indicates. Any premium changes as a result of endorsements, cancellation, or extended reporting endorsements (tail) will be accounted for on future statements.



All you need is your account number and billing ZIP code.


By Check

If paying for a group, please include your itemized Account Detail Statement to clarify your final payment amount. Mail to:

Physicians Insurance A Mutual Company
PO Box 84453
Seattle, WA 98124-5753

By Phone

To pay 24/7 through our secure voice response system, have your account number, amount due, billing statement zip code, and your credit or debit card information.

Call (888) 675-1383

Learn more about our payment options