Filter by
Topic
- (-) Patient Safety
- (-) Regulatory
- Burnout and Resiliency
- Diversity Equity Inclusion
- Employee-related Issues
- HIPAA
- Labs Tests and Consults
- Medicolegal Issues
- Patient Communication
- Patient Records Documentation Retention
- Practice and Facility Management
- Quality and Performance Improvement
- Workplace Violence
Target Audience
Specialty
Courses
Filter by
Results
A Review of EMTALA
Identify key terms as defined under EMTALA.
Identify provider obligations under EMTALA and penalties for violating EMTALA statutes.
Recognize how EMTALA guidelines apply to different emergency situations, including patient screening, stabilization, and appropriate transfer.
Define key terms and requirements associated with EMTALA.
Describe how EMTALA applies to certain situations.
Cybersecurity: Protecting Patient Data and Personal Devices
Everyone has an important role in keeping patient information safe. Protecting private details and securing work devices is essential. This course will guide you through easy steps to reduce cybersecurity risks and help you handle information safely.
Recall best practices for the secure handling of patient information and device protection.
Cybersecurity: Safe Practices for Remote Work in Healthcare
The purpose of this course is to teach secure practices for remote work and telehealth.
Recall best practices for remote work and telehealth.
HCAHPS: Patient Care Experience
Hospitals and providers currently receive reimbursement by meeting criteria established by the Centers for Medicare & Medicaid Services (CMS). Quality measures and length of stay data are measures that affect hospital reimbursement. Yet the patient’s experience of care also remains a key factor in hospital reimbursement models. CMS uses the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to measure the patient’s experience, and nursing care is one part of the survey. Hospitals that perform well on the HCAHPS ratings are more likely to receive better reimbursement and bonuses. Nurses impact hospital ratings and reimbursement by providing the patient with a positive care experience.
Describe the impact of patients’ perception of their care experience on hospital reimbursement.
Discuss HCAHPS survey questions about staff responsiveness and strategies for improving survey ratings for these items.
Discuss the HCAHPS survey questions about medications and strategies for improving survey ratings for these items.
Implementing Systems Theory to Prevent Errors in Healthcare
This course focuses on implementing systems theory to prevent errors and injuries in healthcare. This course targets physicians, nurses, risk managers, quality assurance directors, and C-level administrators focused on ensuring patient safety and healthcare quality.
Explain how HF/SE analyze systems failures.
Describe the SEIPS model of work system and patient safety.
Apply human factors engineering principles to healthcare systems to increase efficiency and improve patient safety and quality of care.
Identify the characteristics of resilient systems.
Implementing Systems Theory to Understand Errors in Injuries in Healthcare
Medical errors have been conceptualized more recently as systems failures rather than individual errors. This lends itself to a more constructive focus where errors are reported and analyzed in the hope of preventing future errors through system modifications. This course reviews the characteristics of these complex systems and their role in medical errors.
Describe the characteristics of systems theory.
Identify the systems failures that allow errors to occur.
Identify types of medical errors and outcomes.
Explain the prevalent models of accident causation and how they apply to healthcare.
Describe how systems improvements can prevent errors and help providers respond appropriately to errors that do occur.
Be able to analyze clinical scenarios and identify individual and systems errors.
Lockout/Tagout Procedures
Every year, workers are injured or killed when the equipment they are working with unexpectedly turns on or the residual energy stored in the equipment is released. Lockout/Tagout, or LOTO, is a set of procedures used to control hazardous energy during the service or maintenance of machine and equipment. The aim of LOTO procedures is to protect workers from the release of hazardous energy.
The goal of this course is to provide all staff with an overview of lockout/tagout procedures.
Explain key principles of lockout/tagout and why they were implemented.
Natural Disasters in the Workplace: Flooding and Landslides
Floods and landslides can occur in many locations throughout the U.S. This course provides basic information about these hazards and the destruction they can cause. This course emphasizes the importance of being informed about flooding and landslide risks and hazards around you and various protective actions you could consider taking.
The goal of this course is to provide employees with a foundation for staying safe during flooding and landslides.
Identify environments conducive to flooding and landslide hazards.
Select protective actions to minimize risk and maximize safety.
Preparing for an ICE Encounter in Healthcare
This microlearning provides healthcare leaders and staff with practical guidance to prepare for and manage encounters with Immigration and Customs Enforcement (ICE). It discusses actions organizations can take before, during, and after ICE encounters to uphold legal and ethical responsibilities while supporting clients and staff.
Identify actions healthcare organizations can take to prepare for and manage encounters with Immigration and Customs Enforcement (ICE).
The Reality of Human Trafficking: Awareness and Response
Human trafficking is a significant issue in the U.S. and worldwide. Human trafficking victims are often concealed by their traffickers; however, many victims interact with healthcare professionals while they are being victimized. This places healthcare professionals in a unique position to recognize the signs and risk factors of human trafficking and take steps if they suspect a person may be a victim of human trafficking.
The goal of this course is to provide healthcare staff with critical steps to recognize and respond to human trafficking.
Recall federal laws regarding human trafficking.
Indicate how force, coercion, and fraud contribute to human trafficking.
Identify key signs of human trafficking and barriers to recognizing those affected by it.
Determine steps to take if you suspect a person is being trafficked.