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About Advance Directives
Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant matters are honored.
Identify the most common types of advance directives and find out if a person has made them.
Explain how advance directives can improve quality of life, even at the end of life.
Care of Sexual and Gender Diverse Populations
All healthcare staff must be aware of the challenges that people in minority groups may experience. This includes knowing the effects of those challenges on how people seek and receive healthcare services. This course discusses sexual and gender minorities and their healthcare experiences.
Identify various terms used to describe sexual and gender minority populations.
Describe current health trends related to the sexual and gender minority population.
Choose best practices for improving the healthcare experience for sexual and gender minority populations.
Collecting and Preserving Evidence in a Healthcare Setting
Whenever a crime occurs, evidence can be transferred among the perpetrator, victim, and the crime scene. Law enforcement personnel collect and preserve crime scene evidence. Healthcare professionals can simultaneously assist with a crime investigation and provide good healthcare to patients by collecting and preserving evidence from the patient’s body. It is imperative to understand that the collection and preservation of evidence from a patient should never compromise the patient’s safety, autonomy, or legal rights. This course provides an overview of interviewing, collecting, and preserving forensic evidence, toxicology, and documentation.
Recognize how nurses and other healthcare professionals can impact the outcome of criminal investigations.
Describe how to document information regarding the collection of evidence and forensic findings while providing patient-centered, high-quality healthcare.
Identify the measures necessary to preserve forensic evidence and maintain the proper chain of custody.
Ethics and Corporate Compliance
Establishing an effective corporate compliance program helps healthcare organizations prevent, detect, and correct unlawful and unethical behavior. This course discusses the laws and behaviors related to ethics. It also discusses your responsibilities in preventing and identifying unlawful and unethical behavior. The goal of this course is to familiarize general staff in healthcare settings with the most common types of fraudulent and improper conduct.
Identify common high-risk areas for fraudulent conduct.
Recall at least three types of fraudulent or other improper conduct.
Health Disparities in the LGBTQIA+ Community
Healthcare practitioners greet, assess, screen, treat, and refer LGBTQIA+ individuals every day. Some may understand the unique needs of this population. However, more information and education are needed to ensure that people are represented in research and are treated with respect and dignity when receiving healthcare. This course discusses barriers LGBTQIA+ people face in accessing healthcare, along with the physical, mental, psychosocial, and cultural factors that affect their health. It provides practical strategies for providing sensitive, informed, and inclusive care. The goal of this course is to provide healthcare professionals with education on health disparities in the LGBTQIA+ community.
Recognize social determinants of health and health disparities among LGBTQIA+ populations.
Identify at least three barriers faced by LGBTQIA+ people in accessing healthcare.
Identify LGBTQIA+ health risk factors, including physical, mental, psychosocial, and cultural.
Recall strategies for providing sensitive and informed healthcare for the LGBTQIA+ community.
Recognize the lifespan health considerations of LGBTQIA+ individuals, including coming out and family systems.
Medical Record Documentation and Legal Information for CNAs
Documenting care is just as important as providing care. This course discusses the purpose of the medical record and documentation. It also describes documentation practices and legal standards that affect the certified nursing assistant.
This course provides direct care workers in post-acute care education on documentation and legal aspects of care.
Discuss the purpose of the medical record and documentation.
Identify at least two documentation practices used to avoid errors.
Explain the legal standards that affect the certified nursing assistant.
Quality Nursing Documentation in the Digital Age
This course reviews the concept of high-quality documentation and how it relates to technology and patient privacy. Most documentation takes place within electronic health records (EHRs) and healthcare professionals must understand how to practice high-quality documentation in the digital age. There are challenges with technology but also many exciting developments that can improve nurse documentation. This course reviews how healthcare professionals can reduce the risk of patient confidentiality breaches and cybercrimes.
Recall the criteria for high-quality documentation.
Describe technology’s impact on nursing documentation.
Identify privacy and security issues with documentation.
Writing Incident Reports
Writing incident reports is an important part of providing direct support services. Your reports help the person's support team respond effectively to their needs and keep them safe in the future.
The goal of this course is to teach DSPs in IDD settings the key elements of an incident report, why they are important, and how to write them effectively.
Recall the purpose and key elements of an incident report.
Identify strategies used to document and report incidents effectively.
Differentiate between effective and ineffective incident reports.