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Responding to Employee Incidents
Duration: 1.00 Origination: Jan 2022 Expiration: Dec 2027
Launch Course

The Bureau of Labor Statistics (BLS) reported that in 2019, 5,333 work-related injuries resulted in death. These numbers show a 2% increase over 2018 figures and represent the most significant one-year increase since 2007 (BLS, 2020a). This course discusses the story behind the statistics. The key to reducing incidents and injuries in your organization is to prevent incidents from happening. To prevent incidents, you must understand what causes them. This course will help you to understand the significant role you play in incident investigation and prevention. 

Learning Objectives

Describe the importance of workplace safety. 

Explain the process in investigating an incident. 

Identify the importance of timely, accurate, and through incident investigations.

Sexual Assault and Rape for Healthcare Professionals
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Mar 2023 Expiration: Dec 2025
Launch Course

Survivors of rape and sexual assault will experience a variety of physical and emotional comorbidities as a direct result of their experience. This means survivors will enter the healthcare system through a variety of specialty clinics in addition to their primary care provider. It is important healthcare providers of all disciplines, be familiar with the signs that a patient may have been raped or sexually assaulted in their past. This course will provide the legal aspects of rape and sexual assault, the emotional and physical trauma associated with the experience, and how to identify and care for survivors. 

Learning Objectives

Recall important aspects of sexual assault and its impact on the survivor. 

Indicate the role of the healthcare provider in identifying and caring for survivors of sexual assault.

Shoulder Dystocia: Primary Maneuvers
ACCME and ANCC Accreditation Duration: 0.50 Origination: Mar 2025 Expiration: Dec 2028
Launch Course

A review of clinical judgment related to the use of primary maneuvers for managing shoulder dystocia.

Learning Objectives

Identify the clinical signs of shoulder dystocia and appropriate initial interventions to resolve the complication safely. 

Recall risk factors for shoulder dystocia and appropriate tasks to perform following the emergency.

Strategies for Decreasing Medical and Treatment Errors in Behavioral Health
ANCC Accreditation Duration: 1.00 Origination: Sep 2024 Expiration: Dec 2027
Launch Course

Behavioral health professionals are involved in multiple disciplines, all of which are responsible for the safety of the clients in their care. Although each discipline has its own set of ethics to guide practice, they are generally similar in terms of the importance of avoiding harm to the client. 

Client safety requires careful planning and consistent vigilance. Any behavioral health professional can jeopardize client safety by committing a medical or treatment error. While it is unrealistic to think that you can prevent all errors, there are steps you can take to reduce occurrences.

Learning Objectives

Discuss types of medical and treatment errors in behavioral health. 

Describe the causes and consequences of medical and treatment errors. 

Identify strategies to address an error and reduce the risk of future errors.

Succession Planning: Excellence Series
ANCC Accreditation Duration: 0.50 Origination: Oct 2024 Expiration: Dec 2027
Launch Course

Nursing remains a top occupation in the U.S., with strong job growth projected through 2032 (U.S. Bureau of Labor, 2024). As healthcare systems evolve, nurses will play an increasingly significant role. With many nurse leaders nearing retirement, preserving their professional and institutional knowledge is crucial. Despite the importance of succession planning for leadership roles, less than 10% of healthcare organizations have a formal process in place (LaCross et al. 2019).

This course provides nurses with knowledge of the importance and development of succession planning for nursing.

Learning Objectives

Identify the importance of nursing succession planning. 

Discuss methods used to establish a succession plan in nursing.

Suicide Prevention: At-Risk Populations Assessment, Treatment, and Risk Management (WA)
AMA PRA Category 1 Credit™ Duration: 6.00 Origination: Oct 2023 Expiration: Dec 2026
Launch Course

This multi-lesson module provides suicide training according to the state of Washington requirements. The four lessons cover:

Lesson 1: Assessing and Screening for Suicide Risk: provides skills to identify individuals at increased risk of suicide

Lesson 2: Overview of Evidence-Based, Suicide-Specific Interventions: provides knowledge about evidence-based, suicide-specific interventions

Lesson 3: Community-Based Interventions to Reduce Suicide Risk: provides information about community-based, upstream suicide prevention approaches

Lesson 4: Preventing Suicide Among Veteran Populations: provides skills in assessment and intervention to reduce suicide risk among veterans

Learning Objectives

Recognize three risk and three protective factors for suicide.

Discuss how to effectively screen to identify individuals at risk for suicide.

Identify three components of a comprehensive suicide assessment.

Recall the factors you should consider when determining what interventions may be needed for suicidal individuals.

Describe three evidence-based interventions for treating individuals at risk for suicide or who have made a recent attempt.

Summarize the process for completing a safety plan and reducing access to lethal means. E

Explain what upstream suicide prevention means and why it is important.

Describe how fostering life skills and resilience can help to prevent suicide.

Summarize the impact of connectedness as an upstream suicide prevention approach.

Identify three factors that specifically increase suicide risk in veterans.

Recall screening and assessment strategies to identify veterans at risk for suicide.

Define three effective ways to intervene to reduce suicide risk among veterans.

Supervisory Skills: The Basics
Duration: 0.50 Origination: Jul 2022 Expiration: Dec 2028
Launch Course

Healthcare supervisors and managers are presented daily with challenges. These challenges present as process failures or those surrounding staff behaviors. An organization’s management team maps a path to support their supervisor’s success in dealing with these challenges. The approach is defined by proven characteristics, skills, and experiences. This course discusses the basic tools needed for supervisors and managers to be successful in their roles. 

Learning Objectives

Identify two qualities of good leaders, motivators, and coaches.

Describe at least three approaches used to enhance communication.

The Dangers of Alarm Fatigue
ANCC Accreditation Duration: 0.50 Origination: May 2023 Expiration: Dec 2026
Launch Course

This course provides nurses with information regarding safety concerns associated with alarm fatigue along with evidence-based research strategies to reduce the fatigue.

Learning Objectives

Describe the national patient safety goals set by The Joint Commission as they relate to alarm management. 

Discuss evidence-based strategies to reduce alarm fatigue.

The Reality of Human Trafficking: Awareness and Response
ACCME and ANCC Accreditation Duration: 2.00 Origination: Jul 2025 Expiration: Dec 2028
Launch Course

Human trafficking is a significant issue in the U.S. and worldwide. Human trafficking victims are often concealed by their traffickers; however, many victims interact with healthcare professionals while they are being victimized. This places healthcare professionals in a unique position to recognize the signs and risk factors of human trafficking and take steps if they suspect a person may be a victim of human trafficking.

The goal of this course is to provide healthcare staff with critical steps to recognize and respond to human trafficking.

Learning Objectives

Recall federal laws regarding human trafficking. 

Indicate how force, coercion, and fraud contribute to human trafficking. 

Identify key signs of human trafficking and barriers to recognizing those affected by it. 

Determine steps to take if you suspect a person is being trafficked.

The Role of Risk Management: A Quality Perspective
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Sep 2024 Expiration: Dec 2027
Launch Course

The role of risk management has a significant impact on the quality outcomes of acute care organizations. It includes systems and validated processes aimed at assessing and developing interventions to mitigate risk factors and optimize quality outcomes. HCPs are stakeholders in the risk management process and can benefit from understanding risk management strategies and objectives. In this course, you will learn about risk management in the acute care setting.

The goal of this course is to provide healthcare professionals in acute care settings with information to enhance their understanding of the role they play in risk management along with proven strategies for ensuring quality outcomes in their professional practice in acute care settings. 

Learning Objectives

Identify the importance of risk management, the processes, and tools used in risk management in the acute care setting.

Identify at least two concrete strategies for enhancing quality outcomes.

The Use of Root Cause Analysis
Duration: 0.25 Origination: Sep 2022 Expiration: Dec 2028
Launch Course

Within any healthcare organization, there are systems, policies, and procedures that can be improved or events that could have been prevented. A root cause analysis is a tool that helps healthcare organizations improve their systems by using a team process of discovery. When you understand how to use a root cause analysis, you can apply it to create better solutions, prevent adverse events, and create more effective and efficient systems. This course discusses what a root cause analysis is and how to use it.

Learning Objectives

Describe how a root cause analysis can be used proactively and reactively.

Trauma-Informed Care
ACCME and ANCC Accreditation Duration: 1.00 Origination: Aug 2024 Expiration: Dec 2027
Launch Course

Trauma-informed care recognizes and responds to the effects of trauma. All clients should receive trauma-informed care.

Learning Objectives

Define at least three trauma types and their effects. 

Identify strategies for trauma-informed care strategies and their implementation at individual and organizational levels. 

Recognize at least two ways trauma affects healthcare staff and strategies to support their well-being.

Understanding Domestic and Intimate Partner Violence
Duration: 1.25 Origination: Sep 2023 Expiration: Dec 2029
Launch Course

This course provides information about the dynamics of intimate partner violence, or IPV, risk factors, safety concerns, screening measures, and how staff can be the most helpful in these situations.

The goal of this course is to help administrative staff, general staff, and direct care staff in all healthcare settings gain a basic understanding of the dynamics of intimate partner violence.

Learning Objectives

Define domestic and intimate partner violence.

Describe risk factors for intimate partner homicide, including guns and strangulation.

Identify at least two screening measures used to identify persons who have experienced IPV.

Wellness Strategies that Support Addiction Recovery
ANCC Accreditation Duration: 1.00 Origination: May 2023 Expiration: Dec 2026
Launch Course

Substance use is linked to millions of deaths worldwide each year (Ritchie & Roser, 2019). Supporting individuals’ long-term recovery from substance use can help save lives. Recovery is a lifelong process that aims to keep an individual substance-free while improving their overall quality of life. Wellness strategies enhance recovery outcomes by focusing on optimal health across all dimensions of an individual’s life.

Learning Objectives

 

 

Discuss how wellness approaches can positively impact recovery from substance use disorders.

Recognize the eight dimensions of wellness.

Identify wellness strategies to facilitate long-term recovery from substance use disorders.

What Managers Need to Know About Sexual Harassment
Duration: 1.00 Origination: Nov 2022 Expiration: Dec 2026
Launch Course

This course is designed to provide greater awareness of sexual harassment in the workplace, steps to take to prevent it, and methods to deal with it if it does occur. The course will focus on federal laws, liability issues, harassment policies, employee rights, supervisor responsibilities, and investigation procedures.

Learning Objectives

Describe the laws regarding sexual harassment and the investigation process of a sexual harassment claim. Explain the differences between the types of sexual harassment. Identify both employee and non-employee rights regarding sexual harassment. Recognize your role in preventing, recognizing, investigating, and taking corrective action concerning sexual harassment in the workplace.

Writing Incident Reports
Duration: 1.00 Origination: May 2023 Expiration: Dec 2029
Launch Course

Writing incident reports is an important part of providing direct support services. Your reports help the person's support team respond effectively to their needs and keep them safe in the future. 

The goal of this course is to teach DSPs in IDD settings the key elements of an incident report, why they are important, and how to write them effectively.

Learning Objectives

Recall the purpose and key elements of an incident report.

Identify strategies used to document and report incidents effectively.

Differentiate between effective and ineffective incident reports.