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Shared Decision-Making
Suicide Prevention
Surgery and Anesthesia
Telehealth
Value-Based Payment Models
Workplace Violence

Courses

Title Duration CME Certified Sort descending
0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

This introductory overview of cultural diversity will help enable you to interact with others of diverse cultures and effectively perform your job responsibilities.

Explain the importance of understanding a person's culture when providing services.

Examine common issues in cultural diversity.

Identify appropriate responses to cultures that differ from your own.

Benjamin Reese, Jr., Psy.D.

1.25

Launch Course

Origination: Reviewed: Expiration:

This course will offer a blend of ethical and legal information, clinical vignettes, and strategies that can later be applied in therapeutic settings. The content of this course includes information about informed consent, confidentiality, privacy, boundaries, mandatory reporting, and rules for sharing information. The course assumes the learner has a basic understanding of telehealth technologies and formats. To learn more, you can search the Relias library for additional courses related to telehealth.

The goal of this course is to provide addictions professionals, behavioral health counselors, marriage and family therapists, psychologists, social workers, and nurses in health and human services settings with strategies and information for competent and ethical telehealth practice.

Name the key sources of information that inform ethical and legal telehealth service delivery.

Identify at least two competencies required for delivering telehealth services.

List specific steps for ensuring confidentiality, informed consent, appropriate boundaries, mandated reporting, and sharing of information within telehealth service delivery.

Describe common ethical missteps and legal problems that arise with telehealth service delivery and how providers can avoid these issues.

Instructor
Stephanie L. Furness-Kraft, LCSW, CCTP

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Healthcare professionals are often unprepared to respond to requests for physician-assisted death. With the increase in end-of-life discussions and more arguments for legalizing physician-assisted dying, healthcare professionals need to understand the reasons patients may initiate such a request. Healthcare professionals need to appropriately respond to these requests. This course discusses physician-assisted death and the related concepts. It also discusses ethical and legal concerns related to physician-assisted death. Without the knowledge and understanding of physician-assisted death, healthcare professionals may not respond appropriately to these requests from patients.

 

Define physician-assisted death and the related concepts.

Identify ethical and legal concerns related to physician-assisted death.

Describe appropriate responses to requests for physician-assisted death.

Instructor
Elizabeth Vaccaro, BSN RN, MSCN

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

Sepsis is the result of a dysregulated host response to severe infection that can result in systemic inflammation, immune system dysfunction, coagulopathies, multi-organ system failure, and death (Rhodes et al., 2017). The signs and symptoms of sepsis can vary in onset and presentation and depend on many individual patient factors. Early recognition and intervention is key to improving patient outcomes. Nurses are vital in this role as they are readily at the bedside and able to continually assess the patient and communicate changes in patient condition to providers. The goal of this course is to challenge the learner’s ability to identify key risk factors for sepsis and recognize signs and symptoms of early and progressive sepsis. It will also challenge the learner to accurately anticipate management strategies in the treatment of sepsis and sepsis-related complications.

Identify key risk factors for sepsis.

Recognize the signs and symptoms for early and progressive sepsis.

Identify management strategies and in the treatment of sepsis and potential sepsis-related complications.

Instructor
Laura Bell, BSN, RN, CCRN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Healthcare professionals often feel unprepared to ask about abuse or to counsel a pregnant woman who is being abused, although they are in a unique position to assess for IPV and to support women who experience it. As such, it is necessary for clinicians to skillfully screen for IPV and offer effective interventions when appropriate.

Recognize three barriers to and three recommendations for assessing IPV.

Recall four questions that are used to assess for IPV.

Identify three intervention strategies for women experiencing IPV.

Writer
Claire Hartman, RN, IBCLC

0.50

Launch Course

Origination: Expiration:

Social media and other forms of electronic communication allow people to instantly share pictures and messages with anyone, anywhere. But as the opportunities to share information online have increased, so have the challenges for keeping information private.

The Health Insurance Portability and Accountability Act, known as HIPAA, was designed to protect individuals’ rights and their personal healthcare information. HIPAA applies to both the storage and transfer of electronic protected health information, so these electronic communications must be handled carefully.

Describe at least three ways to avoid HIPAA violations when using electronic communication.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

According to the Centers for Disease Control and Prevention (2021a), more than 795,000 people experience a stroke each year in the U.S. Stroke is the fifth leading cause of death in the U.S. and is a leading cause of serious, long-term disability. Over half of individuals 65 years old or older who survive a stroke have mobility deficits. Up to 40% of people who suffer a stroke continue to have moderate to severe impairments and require extra care (American Stroke Association, 2019). By understanding the cause of stroke and how to both treat and prevent it, you have the power to improve the lives of the people in your care. This course discusses how to identify when someone is having a stroke as well as treatment both during and after a stroke.

Discuss the pathophysiology of a stroke.

Describe at least three interventions for someone experiencing a stroke.

Identify strategies for achieving quality of life after a stroke.

Subject Matter Expert
Annette Brownlee BSN, RN

1.00

Launch Course

AMA PRA Category 1 Credit™, MOC, and ANCC

Origination: Reviewed: Expiration:

The federal Health Insurance Portability and Accountability Act (HIPAA) was implemented in 1996 and has evolved significantly. While HIPAA regulations have many varying components, the part of HIPAA most relevant to healthcare professionals, however, centers around the protection of an individual’s healthcare information. Because you play a key role in the production of healthcare information, you play a key role in its protection.

The goal of this course is to provide licensed professionals with an understanding of HIPAA, privacy, and security.

Describe the intent of HIPAA. Apply professional practices that protect privacy. Recognize practices that protect the security of electronic protected health information.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

0.25

Launch Course

Origination: Reviewed: Expiration:

Emotional intelligence (EQ) is the ability to understand, express, and regulate your own emotions. It also refers to your awareness of what the people around you are feeling. One of the hallmark skills of EQ is the ability keep your emotional brain and your thinking brain working together, even in intense or stressful situations. Why is this important? What can it do for you?

The goal of this course is to teach all staff strategies to manage emotions.

Choose between responding intentionally to a conflict and reacting on the basis of emotions. Apply practices to strengthen your emotional intelligence, or EQ.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of cardiovascular conditions and emergencies, such as acute coronary syndrome, aortic aneurysm/dissection, and cardiopulmonary arrest.

The goal of this course is to inform the emergency nurse of cardiovascular conditions and emergencies, including a comprehensive assessment and appropriate intervention.

Identify signs and symptoms of cardiovascular emergencies and conditions.

Describe a comprehensive plan for the care of cardiovascular emergencies, including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The purpose of this program is to describe the impact of professional practice issues as they relate to the emergency nurse, their patients, and the health care system.

Recognize vulnerable patient populations and sensitive care situations facing emergency nurses.

Identify professional practice issues across the health care system that support high-quality patient care and satisfaction.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.50

Launch Course

Origination: Expiration:

The Family and Medical Leave Act (FMLA) is a federal law that mandates unpaid leave, job protection, and other benefits for eligible employees who face specific family or medical challenges. As an employer or supervisor, you need to know what obligations the FMLA imposes on your organization when an employee requests leave from their job. This course introduces you to key provisions of the FMLA such as which employees have rights under the FMLA and the circumstances under which they are eligible to take protected leave. 

The goal of this course is to educate administrators and human resource (HR) professionals in all healthcare settings about the Family Medical Leave Act. 

Discuss the FMLA mandates regarding employee leave and reinstatement.

Determine whether the FMLA applies to employees at your organization.

Identify at least two FMLA-qualifying events.

Subject Matter Expert
Linda M. Wantuch, MSM, SPHR, SHRM-CP

Reviewer
Edward Bartels, RN, BSN, MICN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

This course is intended to provide nurses with knowledge on interventions for pediatric trauma, including injuries to the head, chest, abdominal cavity, and extremities. Interventions for asphyxiation, drowning, burns, and electrical shock will also be presented. This course is the second part of the Managing Pediatric Trauma series. The first course in this series is Managing Pediatric Trauma: Assessment.

Recall prehospital care and field triage of pediatric trauma patients. 

Describe interventions for pediatric patients who have experienced asphyxiation, drowning, burns, and electrical injuries. 

Describe interventions for pediatric patients who have experienced trauma to the head, thorax, abdomen, and extremities.

Instructor
Stephanie M. Smith MS, BSN, RN, CPN

Subject Matter Expert
Daniel Migliaccio, FDP, FAAEM

0.50

Launch Course

Origination: Expiration:

To manage the threat posed by multi-drug-resistant organisms (MDROs), all healthcare workers and individuals must work together. Along with providing a comprehensive look at new and ever-changing MDROs, this course covers disease trends associated with MDROs, the national approach to combat MDROs, leading practices and clinical interventions, and the psychosocial effects of treatment. You will learn prevention measures and methods to control the spread of MDROs in our communities and throughout health care.

Describe the current problem with multi-drug-resistant organisms (MDROs).

Identify disease trends associated with MDROs.

Identify the most common MDROs.

Identify how to decrease the transmission of MDROs.

Describe the national approach to combat MDROs.

Describe the psychosocial effects of treatment.

Instructor
Susan Heinzerling, RN, CHPN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Transfusions are a life-saving intervention, but transfusion errors, particularly errors involving ABO incompatibility, can be deadly. Three actions that have frequently been a contributing cause for ABO incompatibility errors are incorrect labeling of the blood sample for crossmatching, incorrect interpretation by personnel in the blood bank, and incorrect identification of the patient prior to initiation of a transfusion. Laboratory staff and nurses who are involved in the administration of blood products must strictly follow facility policies to ensure that they give the correct blood product to the correct patient. The goal of this course is to provide information about blood incompatibility errors and the evidence-based practices to prevent them.

List at least three factors that contribute to blood incompatibility errors.

Describe blood type compatibility between the donor and recipient and the processes involved in the safe transfusion of blood products.

Identify transfusion reaction types and the processes involved in the investigation and management of transfusion reactions when they occur.

Instructor
Dana Bartlett, RN, MSN, MA, CSPI

Staff Writer
Laura Bell, BSN, RN, CCRN

Expert Reviewer
Catherine J. Swift, MT(ASCP)

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This course provides an overview of essential skills and considerations for engaging in sensitive and effective advance care planning conversations. You will learn the most important decision domains to address as outlined in the FIVE WISHES® framework, how to demonstrate compassionate communication, and conversation skills specific to eliciting values-based end-of-life care decisions.

The goal of this course is to provide healthcare professionals in all settings with enhanced communication skills related to advance care planning.

Identify the five most important decision domains to discuss with people during advance care planning conversations as outlined in the Five Wishes conversation framework.

Define the benefits of compassionate communication and identify the skills involved.

Define and apply specific skills necessary for conducting effective and sensitive advance care planning conversations.

Identify general considerations to keep in mind when conducting advance care planning conversations.

Instructor
Kathleen Taylor, MA, LMHC

0.50

Launch Course

ANCC Accreditation

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Centers for Disease Control and Prevention (CDC) states that approximately 795,000 people within the U.S. experience a stroke annually, and among these individuals, over 75% experience a stroke for the first time (National Center for Chronic Disease Prevention and Health Promotion, 2021). Stroke, a national and international neurological problem, is the fifth leading cause of death in the U.S. and the second leading cause of death globally (World Health Organization [WHO], 2020; American Stroke Association [ASA], n.d.). Nurses need to be informed about the urgency of early treatment to be proactive in educating their communities. They also need to understand the resulting behavioral differences created in right- versus left-hemispheric strokes, and how a lack of knowledge can negatively impact immediate post-stroke care.

Identify the risk factors, causes, and acute treatment strategies of strokes.

Recognize the neurologic deficits associated with left- and right-sided strokes, the significance of post-stroke depression, and the importance of depression screening.

Instructor
Andrea Powell, RN, BSN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Syndrome of inappropriate antidiuretic hormone (SIADH) is a condition that occurs when the body produces too much antidiuretic hormone (ADH), which causes fluid retention and electrolyte imbalance. SIADH can have various causes and manifestations and can lead to serious complications if not recognized and treated promptly. This course will provide you with the knowledge to thoroughly assess and manage patients with SIADH in the hospital setting.

Explain the pathophysiology, causes, and diagnosis of SIADH. 

Identify the signs and symptoms of SIADH and potential complications. 

Review common treatments and nursing interventions for patients with SIADH.

Writer
Nicole Strickland, BA, BSN, RN, CPAN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Critical thinking is the cognitive process of analyzing or evaluating information, and the “disposition to be deliberate about thinking that lead to action that is logical and appropriate” (Von Colln-Appling & Giuliano, 2017, p. 106). Critical thinking involves using a variety of cognitive skills and making an intellectual commitment to using the information gained to inform and direct behavior. This course covers the critical thinking process and describes its relevance and benefits, as well as practical ways to apply critical thinking for nurses and leaders in healthcare settings. While this course focuses on the application of critical thinking in the nursing profession, concepts and strategies presented in this course can be applied to all aspects of healthcare.

Explain critical thinking and its relevance in healthcare.

Describe critical thinking skills and how to use them.

Identify the steps involved in the critical thinking process.

Identify ways to improve one’s critical thinking.

Instructor
Jessica Peckham, RN-BC, CCM

0.25

Launch Course

Origination: Expiration:

Within any healthcare organization, there are systems, policies, and procedures that can be improved or events that could have been prevented. A root cause analysis is a tool that helps healthcare organizations improve their systems by using a team process of discovery. When you understand how to use a root cause analysis, you can apply it to create better solutions, prevent adverse events, and create more effective and efficient systems. This course discusses what a root cause analysis is and how to use it.

Describe how a root cause analysis can be used proactively and reactively.

Subject Matter Expert
Annette Brownlee BSN, RN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Healthcare professionals witness the impact on patients’ quality of life and also see how hard it is for people to make changes in their health. Motivational interviewing is a patient-centered way to have a conversation that supports those struggling to make behavioral changes. The provider helps the patient explore personal motivators and identify their own goals. The approach is based on what matters to the patient. When each member of an interprofessional team practices from this point of view, the results can be positive for the patient and for the practitioners.

Identify how the spirit and the four processes of Motivational Interviewing help patients consider their own reasons for change. Recall at least three specific Motivational Interviewing skills you can use to help patients resolve ambivalence in favor of making change.

Subject Matter Expert
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.50

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Borderline personality disorder (BPD) is an increasingly common diagnosis. Unfortunately, BPD continues to be misunderstood, stigmatized, and ineffectively treated. Part of the reason for this is the behaviors associated with the disorder fit into many diagnostic categories, making it sometimes difficult to distinguish BPD from other disorders. This course was created to give you the tools you need to accurately identify individuals with BPD and provide you with information about the treatment options available. You will learn about how BPD develops, the goals of treatment, and the challenges you might experience when working with this population. Finally, you will learn some of the most common issues that individuals with BPD experience while in treatment.
 
The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals with information about theory, treatment, and common challenges when working with an individual that has BPD.
 
DSM™ and DSM-5-TR™ are registered trademarks of the American Psychiatric Association. The American Psychiatric Association is not affiliated with nor endorses this course.

Indicate the primary symptoms of BPD, its general course and prognosis, and the risk factors associated with it. Identify at least 3 evidence-based approaches to treating clients with BPD. Describe common challenges that arise when treating individuals with BPD and ways to address these or reduce their potential impact.

Subject Matter Expert
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of respiratory emergencies, their signs and symptoms, their management, and the nursing interventions. 

The goal of this course is to review the knowledge domains specific to respiratory emergencies included as a part of the Certified Emergency Nurse (CEN®) exam.

This course is not affiliated with the Board of Certification for Emergency Nursing (BCEN).

Identify signs and symptoms of life-threatening respiratory illnesses and injuries.

Analyze strategies to manage respiratory conditions and emergencies that present to the emergency department.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Veterans are 1.5 times more likely to die by suicide than non-veterans (U.S. Department of Veterans Affairs [VA], 2022). This course will explain the specific factors that increase suicide risk in veterans. You will also learn about assessment and intervention approaches used to manage suicide risk in this population.

The goal of this course is to provide knowledge to addictions, behavioral health counseling, case management/care management, marriage and family therapy, nursing, psychology, social work professionals, and physicians in health and human services settings about suicide prevention strategies for veterans.

Identify three factors that specifically increase suicide risk in veterans.

Recall screening and assessment strategies to identify veterans at risk for suicide.

Define three effective ways to intervene to reduce suicide risk among veterans.

Subject Matter Expert
Bridgett Ross, PsyD

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Military cultural competence is essential to effectively engage, understand, and support active duty service members, reservists, and veterans in behavioral health treatment. Those in the military represent a specific cultural group. This course will provide you with an introduction to military culture. You will learn about the overall structure of the military, the core values of the primary branches, and the unique experiences of specific sub-populations within the military. This information will help you more effectively engage with, understand, respect, and support the military service members who seek your services.

The goal of this course is to provide addiction, behavioral health counseling, case management/care management, marriage and family therapy, nursing, psychologist, and social worker professionals in health and human services settings with information about military culture in general, the effects of military culture on sub-populations, and how behavioral health concerns affect military service members and veterans.

Describe key aspects of military culture, the sub-populations within military culture, and the unique needs and experiences of those groups.

Describe the overall structure of the military and its primary branches.

Recall two perceived consequences by service members and veterans of receiving a behavioral health disorder diagnosis.

Subject Matter Expert
Scottie Smith, Psy.D.

Reviewer
Kimberly Workman, MA

1.00

Launch Course

Origination: Expiration:

Risk managers, administrators, and managers should be aware that there are always risks involved with business operations. Consequently, they must have solid risk management practices and programs to help identify, assess, and manage risks of all sorts. Risk management practices should be integrated across major organizational departments, initiatives, and programs, such as service delivery, safety, security, business and public communications, and supply chain, to name a few.

The goal of this course is to provide administrator professionals with an overview of risk management principles.

Define risk management. 

Identify at least four concepts related to risk management. 

Name at least two risk response strategies used in risk management programs.

Instructor
Anthony A. Barone, M.P.S., M.P.H., CBCP, CHMM, NRP, PMP, Chief Executive Officer & Protective Agent - Paramedic at Emergility, LLC.

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Proficiency in the use of a validated stroke scale, such as the National Institutes of Health Stroke Scale (NIHSS), is important for any member of the healthcare team caring for patients with acute stroke. This stroke assessment scale efficiently assesses stroke severity, offering objective information about prognosis and outcomes along with directing early treatment. With proper training in the use of the NIHSS, including serial monitoring, specifically for those at risk for worsening neurologic status, little variance should exist in results among clinicians. Education is essential to improving reliability and increasing effective communication regarding treatment of stroke patient

State how to perform a neurological assessment using the NIHSS

Describe the stroke scale’s validity in predicting lesion size and stroke severity

Discuss the NIHSS as a predictor of outcomes in patients with stroke 

Instructor
Anna Ver Hage, MSN, AGACNP-BC, CCRN, CNRN


Expert Reviewer
Susan Tocco, RN, MSN, CNS, CNRN, CCNS
Terri-Ellen J Kiernan, RN, FNP

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Universal Protocol is a Joint Commission strategy for preventing wrong-site surgeries, along with monitoring adherence by accredited facilities. The safe surgery checklist initiative, by the World Health Organization, was established to provide an outline of necessary tasks to complete in each perioperative phase of care. Along with these, there are many other risk-prevention strategies and tools to help keep surgical patients safe from harm.

The goal of this course is to equip nurses and CSTs with tools and other evidence-based practices for preventing wrong-site surgeries.

Identify common causes and risk factors for wrong-site surgeries.

Describe the steps of the Universal Protocol and the three phases of the World Health Organization's Surgical Safety Checklist.

Summarize innovative, evidence-based strategies for preventing wrong-site surgeries.

Instructor
Brandy Verton, BSN, RN

Expert Reviewer
Jaclyn Rochelle, SFA, CST

0.50

Launch Course

Origination: Expiration:

This course, which was designed to comply with HIPAA law, will help you protect the privacy of the people you provide care for. Allowing unauthorized individuals to see a person’s personal health information can have severe consequences for you and your organization, even if it happens by accident.

The goal of this course is to provide post-acute care staff with basic information about the principles of confidentiality, privacy, and security.

Explain why HIPAA exists.

Identify at least three things in the medical record that can be used to identify an individual.

Describe at least three best practices to prevent HIPAA violations.

Expert Reviewer
Ron Orth RN, CHC, CMAC

0.50

Launch Course

Origination: Expiration:

Failing to properly onboard employees results in poor performance and unnecessarily high turnover. In this course, we’ll cover best practices and lay out a plan for the first 6 months of a new employee’s orientation and performance expectations. We’ll also explore the importance of culture development as it relates to onboarding.

Explain the importance of onboarding and how it relates to performance.

Describe effective tools and techniques to reduce employee turnover and improve employee engagement.

Expert Reviewer
Linda M. Wantuch, MSM, SPHR, SHRM-CP

0.50

Launch Course

Origination: Expiration:

Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant matters are honored.

The goal of this course is to inform all healthcare staff about the basics of advance directives.

Identify the most common types of advance directives and find out if a person has made them.

Explain how advance directives can improve quality of life, even at the end of life.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Depression and suicide are among the top public health concerns facing older adult populations. Older adults encounter changes physically, cognitively, and psychosocially that often contribute to the onset of depression. Further, older adult populations have among the highest incident rates of suicide than any other age group, which makes appropriate diagnosis and treatment of depression in this population even more critical. This course will provide an overview of some physical, cognitive, and psychosocial factors that could be contributing to depression in an older adult, as well as important information on recognizing risk factors and warning signs of depression in this population. Additionally, information related to evidence-based treatment strategies for older adult populations will be discussed along with the importance of monitoring treatment adherence.

Recall common indicators of depression, as well as risk factors and warning signs for suicide in older adult populations.

Indicate strategies to use to assess depressive symptoms and risk of suicide among older adults.

Describe evidence-based interventions for adults with depressive symptoms or those at heightened risk for suicide.

Instructor
Jacob Helton, Psy.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

A ‘culture of safety’ is an often-heard term in clinical settings. Most patients require complex care, with many interprofessional teams working together. Large patient volumes, an expectation for rapid delivery of care, the consumer’s ability to choose providers, and government reimbursements all drive acute care facilities to invest in preventing or reducing errors. Improving safety is beneficial to the patient primarily, with less risk of injury or death, but also to the facility and staff, improving retention and job satisfaction, with the added benefit of extensive cost-savings.

Describe the identifying factors and benefits to a culture of safety.

Discuss organizations responsible for driving patient safety changes on a national level.

Evaluate barriers to patient safety, and how these can be reduced or eliminated.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

0.25

Launch Course

Origination: Expiration:

Stress is part of everyone’s life. That’s not necessarily a bad thing. A certain level of stress is healthy because it motivates you to be productive. However, too much stress can do the opposite, leaving you feeling drained and irritable. You can’t escape stress, but you can learn to respond to it differently.

The goal of this course is to teach employees how to identify triggers and develop a personal stress management plan.

Identify at least three common causes of stress in the workplace.

Describe at least two techniques to manage and decrease your own stress.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Despite being less prevalent than mood disorders, schizophrenia contributes substantially to global estimates of disability. Almost 3 million Americans live with the illness in a given year. Nevertheless, there is hope for people with schizophrenia spectrum disorders (i.e., schizophrenia, schizophreniform disorder, brief psychotic disorder, and related conditions) and their families. Research has led to more effective treatments and continues to develop newer types of medications; at the same time, researchers are unraveling the complex causes of these disorders. It is important to remember that even though there is not yet a cure, many people can manage the illness to lead independent, satisfying lives. The main goal of this course is to provide you with the information and current research you need to better understand how to collaborate in the treatment of schizophrenia spectrum disorders.

Indicate the role of medications in the treatment of psychotic disorders and the types of symptoms these medications treat. Identify differences between first-generation and second-generation antipsychotic medications. Recall common side effects of antipsychotic medications including those that should be immediately reported and/or addressed.

Expert Reviewer
John Cahill, MD, PhD

 

Writer
Amanda Gayle, Ph.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of gastrointestinal (GI) and genitourinary (GU) conditions and diseases, their signs and symptoms, management, and applicable nursing interventions.

Identify signs and symptoms of gastrointestinal and genitourinary emergencies and injuries.

Describe a comprehensive plan for the care of gastrointestinal and genitourinary conditions including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

0.50

Launch Course

Origination: Expiration:

All healthcare staff must be aware of the challenges that people in minority groups may experience. This includes knowing the effects of those challenges on how people seek and receive healthcare services. This course discusses sexual and gender minorities and their healthcare experiences.

Identify various terms used to describe sexual and gender minority populations.

Describe current health trends related to the sexual and gender minority population.

Choose best practices for improving the healthcare experience for sexual and gender minority populations.

Writer
Annette Brownlee BSN, RN

Subject Matter Expert
Juan Armando Rojas Joo, Ph.D.

1.00

Launch Course

Origination: Expiration:

Writing incident reports is an important part of providing direct support services. Your reports help the person's support team respond effectively to their needs and keep them safe in the future. 

The goal of this course is to teach DSPs in IDD settings the key elements of an incident report, why they are important, and how to write them effectively.

Recall the purpose and key elements of an incident report.

Identify strategies used to document and report incidents effectively.

Differentiate between effective and ineffective incident reports.

Subject Matter Expert
Jessica Gramp, BS, QIDP

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course explains the indications for hysterectomy, a commonly performed surgical procedure. You will learn the different approaches and the areas of special learning needs for women experiencing this procedure. Also covered is post-operative nursing care for women who undergo a hysterectomy, whether that care takes place in a surgery center, a hospital, or at home.

List three indications for a hysterectomy

Identify three areas of special learning needs for women experiencing a hysterectomy

Outline the nursing care in the surgery center or hospital and at home for women who undergo a hysterectomy

Instructor
Kathleen Cross, MSN, RNC-OB, LCCE

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

This course will help you determine the steps you need to take to build and implement an effective advance care planning program and describe how resources from the FIVE WISHES framework program can help. You will learn how to build support, determine goals and measures, and identify processes and standards to ensure your program is making a difference for your care recipients and your healthcare organization.

Describe the basic components of advance care planning and the benefits for care recipients and healthcare providers.

Define meaningful goals, measures, and processes for an advance care planning program.

Describe education and training options for training clinicians to facilitate advance care planning conversations.

Identify standards of practice for an advance care planning program.

Discuss the importance of community engagement as part of an advance care planning program.

Instructor
Kathleen Taylor

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to help nurses and speech-language pathologists (SLP) in early identification of dysphagia after a stroke. This course will review the incidence of dysphagia in stroke and the types of screenings and exams used for early detection and diagnosis. After reviewing swallow screens in detail, you will be able to understand how each member of the interprofessional team plays a role in the implementation of these assessments.

Determine the outcomes of patients with acute stroke who experience dysphagia.

Identify the screening methods and exams used to assess dysphagia.

Recognize the role of the interprofessional team in improving dysphagia outcomes.

Instructor
Amy Bonadies, RN, BSN

0.50

Launch Course

Origination: Expiration:

The Health Insurance Portability and Accountability Act, commonly called HIPAA, protects the confidentiality and security of healthcare information. HIPAA creates and protects individual privacy rights for protected health information and governs the use and disclosure of that information.

The goal of this course is to provide all staff with an overview of the principles of HIPAA.

The content of this course is sourced from 45 CFR Parts 160,162, and 164 (2020) or HIPAA-related resources from the Health and Human Services (HHS) unless otherwise noted.

Define the purpose of HIPAA.

Recognize when a HIPAA violation has occurred.

Identify three steps you can take to avoid a HIPAA violation.

Expert Reviewer
Jennifer W. Burks, M.S.N., R.N.

0.25

Launch Course

Origination: Expiration:

All healthcare organizations must follow a specific HIPAA rule, known as the Privacy Rule. This rule limits the use and disclosure of protected health information, known as PHI. The Privacy Rule also grants people the right to view and correct their medical records, receive copies, or request that copies are sent. The goal of this course is to provide all staff with knowledge of the HIPAA Privacy Rule.

Recognize common violations of the HIPAA Privacy Rule.

Identify ways to prevent violations of the HIPAA Privacy Rule.

Instructor
Susan Heinzerling, BSN, RN, CHPN

1.25

Launch Course

Origination: Expiration:

You will learn about the costs, benefits, and goals of integrated care systems. As there are numerous challenges to integrating care, you will become aware of some of these key challenges, and familiar with particular characteristics of well-functioning integrated care systems. Finally, you will learn a variety of ways that behavioral healthcare professionals, including you, can function effectively in an integrated care environment.

Recall the different levels of integrated care and types of integrated care settings.

Indicate at least three tools or interventions you can use to facilitate an integrated approach to care delivery.

Instructor
Jacob Helton, Psy.D.

1.75

Launch Course

ANCC Accreditation

Origination: Expiration:

Worldwide, postpartum hemorrhage (PPH) accounts for high rates of maternal morbidity and mortality. It is important to understand the definitions and causes of PPH, as well as the many risk factors associated with PPH and how to assess a woman’s risk. Early recognition is key to have good outcomes. Recognizing PPH, the stages of PPH, and how to measure blood loss is essential, since treatment is based upon the stages of hemorrhage. Additionally, it is important to understand nursing interventions, treatments for PPH (including medication, surgical procedures, and blood products), and teamwork and communication needs to improve perinatal outcomes.

Identify causes and risk factors for postpartum hemorrhage.

Classify the stages of obstetric hemorrhage.

Recall nursing and medical interventions used during the management of postpartum hemorrhage.

Instructor
Kelly LaMonica, DNP, MSN, RNC-OB, EFM

Staff Writer
Kimberly Workman, MA

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

End-of-life issues are difficult to face. The decisions to be made are challenging for everyone involved including the dying person, their loved ones, and the healthcare team. Individuals will have their own unique needs and concerns and will cope in their own way. But this can also be an opportunity for personal growth. These events will often provide people with the opportunity to self-reflect and gain insight into what is most valuable to them.

Identify the goals of end-of-life care.

Discuss the ethical issues surrounding end-of-life decisions.

Explain best practices for supporting individuals' end-of-life decisions.

Subject Matter Expert
Elizabeth Vaccaro, BSN RN, MSCN

1.25

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

As someone who works in healthcare, you know that many of the people you see are likely to be taking one or more psychiatric medications. However, some healthcare professionals do not have a working knowledge of the types of medications used to treat various psychiatric disorders, nor are they aware of these medications’ potential side effects. In this course, you will learn about the major categories of medications used in the treatment of mental illness, including antipsychotics, antianxiety medications, antidepressants, and mood stabilizers. You will also learn about the different medications’ indications for use and some of their most common side effects. You will find out about some of the precautions that apply to specific populations taking psychiatric medications, such as older adults and psychiatric medication use during pregnancy and the postpartum period.

Recall the uses and major side effects of antipsychotic, mood stabilizer, antidepressant, and antianxiety medications. Identify special concerns related to the use of psychiatric medications in older adults and during pregnancy and the postpartum period. Indicate ways that behavioral health professionals can enhance medication adherence through shared decision making, client empowerment, enhanced self-efficacy, and improved health literacy.

Writer
Jacob Helton, Psy.D.

 

Subject Matter Expert
John Cahill, MD, PhD

2.00

Launch Course

ANCC Accreditation

Origination: Expiration:

6.00

Launch Course

AMA PRA Category 1 Credit™

Origination: Expiration:

This multi-lesson module provides suicide training according to the state of Washington requirements. The four lessons cover:

Lesson 1: Assessing and Screening for Suicide Risk: provides skills to identify individuals at increased risk of suicide

Lesson 2: Overview of Evidence-Based, Suicide-Specific Interventions: provides knowledge about evidence-based, suicide-specific interventions

Lesson 3: Community-Based Interventions to Reduce Suicide Risk: provides information about community-based, upstream suicide prevention approaches

Lesson 4: Preventing Suicide Among Veteran Populations: provides skills in assessment and intervention to reduce suicide risk among veterans

Recognize three risk and three protective factors for suicide.

Discuss how to effectively screen to identify individuals at risk for suicide.

Identify three components of a comprehensive suicide assessment.

Recall the factors you should consider when determining what interventions may be needed for suicidal individuals.

Describe three evidence-based interventions for treating individuals at risk for suicide or who have made a recent attempt.

Summarize the process for completing a safety plan and reducing access to lethal means. E

Explain what upstream suicide prevention means and why it is important.

Describe how fostering life skills and resilience can help to prevent suicide.

Summarize the impact of connectedness as an upstream suicide prevention approach.

Identify three factors that specifically increase suicide risk in veterans.

Recall screening and assessment strategies to identify veterans at risk for suicide.

Define three effective ways to intervene to reduce suicide risk among veterans.

Reviewer
Bridgett Ross, PsyD

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

As defined by the Association of periOperative Registered Nurses (AORN) (2019), the perioperative nurse’s goal is to help patients achieve or exceed the level of well-being they had at the pre-procedural baseline. The nurse is required to have the clinical knowledge, judgment, and clinical reasoning skills necessary to safely plan, deliver, and evaluate care for surgical patients.

The goal of this course is to equip perioperative nurses with knowledge of the nursing process and the roles and responsibilities within the perioperative team.

Identify the perioperative nursing process throughout the phases of surgery. 

Define the roles and responsibilities of the members within the surgical team and the AORN standards of perioperative practice.

Instructor
Brandy Verton, BSN, RN, CNOR

1.00

Launch Course

Non-accredited Education

Origination: Expiration:

This course is about harassment in the workplace, including sexual harassment and other types of workplace harassment. It looks at the basic skills needed to deal with situations involving harassment. This course will provide information that will help produce a healthy work environment that is free of harassment. It will also help you understand your role if you encounter harassment in the workplace. The content in this course is applicable to all employees.

Define workplace harassment. Identify examples of harassment situations and problems.

Recognize examples of retaliation.

Describe how to effectively respond to harassment incidents in the workplace.

Summarize workplace behaviors that help maintain a harassment-free workplace.

Instructor
David A. Winter, MBA, SPHR, SHRM-SP

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Dementia gradually destroys the areas of the brain responsible for sending and receiving messages, making communication difficult. There are guidelines that you can follow to ensure effective communication with persons with dementia, even those who have severe cognitive impairments. In this course, you will learn how to understand the person with dementia by knowing them as an individual and recognizing common speech patterns, how persons with dementia use behaviors for communicating discomfort, and the communication strategies you can employ to ensure the person receives your message.

Give two examples of common communication changes people with dementia exhibit.

Describe how knowing the person with dementia as an individual, not as a disease, promotes effective communication.

Describe the techniques for communicating more effectively with people with dementia.

Instructor
Kim Matthews, RN

2.00

Launch Course

Origination: Expiration:

Motivational Interviewing (MI) is a way of communicating that draws out people’s own thoughts and beliefs in order to help them resolve ambivalence about change. In addition to examining the underlying spirit of MI, you will learn specific skills and techniques that will support the MI processes of engaging, focusing, evoking, and planning with clients as they discover their own reasons for change. The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with the skills to define and demonstrate the core concepts of Motivational Interviewing.

Identify how the foundational principles and the four processes of Motivational Interviewing help clients consider their own reasons for change.

Recall at least three specific Motivational Interviewing skills you can use to help clients resolve ambivalence in favor of change.

Indicate how Motivational Interviewing is used in different practice settings.

Instructor
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with information about how substance use disorders can impact family systems and approaches to help the family system. 

Identify how family dynamics impact the development of a substance use disorder.

Recognize how substance use impacts the family members of individuals with substance use disorders.

Indicate evidence-based interventions that you can use to successfully address the relationship between the dynamics of family systems and substance use.

Instructor
Bryn Davis, LPC, MAC

Expert Reviewer
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The healthcare system is becoming increasingly complex. Therefore, care coordination and case management (CM) are integral to producing optimal member outcomes, decreasing the cost of care, and ensuring effective use of healthcare services. In this course, you will learn about the function, need, goals, and principles of care coordination and CM within the payor setting as well as common challenges that may be encountered. Finally, you will learn about the care coordination and CM process and the benefits to providers, members, and payer organizations.

The goal of this course is to equip nurses and CM professionals with education about the functions and benefits of the care coordination and CM process.

Summarize two key functions and benefits of care coordination and case management in the payer setting. Describe how effective care coordination and case management surpass clinical perspectives to facilitate more encompassing healthcare improvement. Describe two key components involved in the care coordination and case management process.

Instructor
Cathryn Ayers, RN

0.25

Launch Course

Origination: Expiration:

This course is about workplace slip, trip, and fall hazards. It alerts you to the serious consequences that can result even from a simple fall or a near fall and provides information about measures that can help you prevent these incidents and reduce potential injuries.

Identify common hazards that might lead to trips, slips, and falls.

Explain how to prevent injuries from trips, slips, and falls.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Grief is a normal and natural response to loss. It is not a problem to be solved, but rather a way of coping. This course discusses the basics of the grief process, the different types of grief, and ways of expressing grief. It also discusses tools to help you stay present and resilient as a healthcare professional supporting individuals and families.

Apply at least two grief models to individual circumstances.

Define three types of grief and their contexts.

Recognize two gifts of grief that apply to the general population.

Instructor
Elizabeth Vaccaro, BSN RN, MSCN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Bowel ischemia, infarctions, perforations, and obstructions are serious conditions that require prompt recognition and interventions to prevent severe complications and death. There are several underlying conditions that predispose patients to these conditions, for which education and risk modifications are crucial. 


The goal of this course is to equip nursing professionals in acute care with knowledge of risk factors, signs and symptoms, and management strategies for bowel ischemia, infarction, perforation, and obstruction.

Identify anatomical and physiological aspects of the intestines associated with bowel ischemia, infarctions, perforations, and obstructions.

Describe risk factors, causes, signs/symptoms, management, treatment, and complications of bowel ischemia, infarctions, perforations, and obstructions.

Instructor
Andrea Powell, RN, BSN

1.00

Launch Course

Origination: Reviewed: Expiration:

This course is designed to provide greater awareness of sexual harassment in the workplace, steps to take to prevent it, and methods to deal with it if it does occur. The course will focus on federal laws, liability issues, harassment policies, employee rights, supervisor responsibilities, and investigation procedures.

Describe the laws regarding sexual harassment and the investigation process of a sexual harassment claim. Explain the differences between the types of sexual harassment. Identify both employee and non-employee rights regarding sexual harassment. Recognize your role in preventing, recognizing, investigating, and taking corrective action concerning sexual harassment in the workplace.

Expert Reviewer
Linda M. Wantuch, MSM, SPHR, SHRM-CP

 

Writer
Elizabeth Vaccaro, BSN RN, MSCN

 

 

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

As the population of the U.S. soars in diversity, healthcare professionals must be prepared to care for childbearing families from many different cultures. All cultures and families should be given the same respect, be assured of the highest quality of care, have their religious, ethnic, and cultural values respected and integrated into their care, and have their physical and educational needs met in a way that honors their spiritual beliefs and individuality. Knowledge of the cultures one is serving and the influence they have on women’s perceptions of childbirth are important for achieving positive outcomes. Equally and perhaps more important is applying the principles of cultural humility to nursing care.

The goal of this continuing education course is to improve the ability of nurses and health educators in acute care settings to assess and meet the sociocultural needs of childbearing families of diverse cultural and social groups. 

Recall the relationship of culture, subculture, acculturation, assimilation, ethnocentrism, cultural relativism, and cultural humility to healthcare practice.

Recognize elements of cultural assessment and respectful maternity care that can improve quality of care and meet the unique needs of culturally diverse families.

Writer
Claire Hartman, RN, IBCLC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This continuing education program addresses the management of patients with hand trauma. The incidence of hand-related trauma is high. The failure to properly preserve amputated digits, assess for emergent complications, and properly cleanse such injuries can result in long-term functional consequences for the injured.
 

Recall common traumatic injuries and related complications that affect the hand and wrist.

Recognize the information needed for a patient with hand trauma.

Describe basic nursing care for amputations, burns, high-pressure injuries, and lacerations to the hands.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of psychosocial emergencies, their signs and symptoms, their management, and the nursing interventions that are needed.

The goal of this course is to review the knowledge domains specific to psychosocial emergencies included as a part of the Certified Emergency Nurse (CEN®) exam.

Recognize signs and symptoms of specific psychosocial emergencies.

Identify strategies to manage psychosocial emergencies.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

1.00

Launch Course

Origination: Expiration:

Within healthcare, a patient with limited English proficiency (LEP) is an individual whose primary means of communication is not English and who has a limited command of the language in reading, writing, speaking, or understanding (Office for Civil Rights, 2016). These patients need the careful attention of healthcare personnel to ensure the safety and quality of care. Healthcare professionals should understand regulations and standards related to patients with LEP, such as the use of an interpreter for communication.

The goal of this educational program is to improve the ability of the healthcare team to provide quality care and better outcomes for patients with limited English proficiency (LEP).

Recall the importance of medical interpretation services for patients with LEP. 

Identify regulatory, accreditation, and evidence-based standards related to patients with LEP and linguistic services. 

Choose strategies for effectively communicating with patients with LEP, including best practices when using an interpreter.

Subject Matter Expert
Andrea Powell, RN, BSN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Crisis is broadly defined as an exceptional event that is disruptive and beyond a person‘s usual coping skills. The goal of crisis intervention is to return individuals or families to the optimum level of functioning they experienced before the crisis. In addition, a potential for growth exists when people develop new and effective coping skills. Nurses need to understand crises and assessment and intervention strategies because they are often the first medical personnel to spend enough time with patients to recognize the signs of crisis.

Identify types and phases of crises

Describe comorbidities and other limiting factors that affect crisis outcomes

Discuss assessment strategies and intervention techniques for crisis management

Instructor
Connie Vogel, PhD, RN, CNS-BC, CNE

1.00

Launch Course

Origination: Expiration:

The persons you serve in your service setting are entitled to specific rights under the law. This course will introduce you to these basic rights. Knowing how to promote and protect your clients' rights is key to their health, safety, and well-being. It will also help you and your organization succeed and provide quality, ethical, and legally sound care. The goal of this course is to provide paraprofessionals in behavioral health settings with information about client rights.

List the legal rights that individuals are entitled to when receiving behavioral health services.

Explain three ways you can support the rights of persons receiving behavioral health services.

Instructor
Jonathan Bennett

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Atrial fibrillation (AF) is the most common type of arrhythmia. It affects approximately 2.7 million people in the U.S. and is a leading risk factor for stroke (AHA, 2016). AF is most commonly seen in patients who are over age 60 years. Many patients with AF are asymptomatic, making it difficult to diagnose. AF can increase the risk of stroke if not diagnosed and treated. Approximately 15% of people who experience a stroke have AF (AHA, 2016). Strokes resulting from AF can be prevented with early screening, diagnosis, and intervention.

Recognize patient risk factors that can lead to AF and subsequent stroke.

Identify anatomical and physiological changes that occur with AF that contribute to increased risk for stroke.

Determine interventions for symptom control and how to manage risks for stroke in patients with AF.

Staff Writer
Alia Lutz, BSN, RN

0.50

Launch Course

Origination: Expiration:

As a healthcare worker, you are in regular contact with residents, visitors, and coworkers. When harassment or bullying occurs in the workplace, the impact on staff and visitors creates a troubled workplace. Facility operations are also disrupted with long-reaching effects. Workplace violence refers clearly to threats or actual use of physical force against a person in the workplace. In recent years, more healthcare workers have assumed a greater risk of exposure to workplace violence. In this course, you will learn how to spot, prevent, and respond to workplace violence. 

Define workplace violence.

Identify steps to survive a hostile encounter.

Determine when and how to report workplace violence.

Instructor
Johnny Lee, MS

Staff Writer
Edward Bartels, RN, BSN, MICN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Approximately 30 million Americans have some form of hepatic failure. There are 11,886 people in the U.S. on the transplant list waiting for a new liver (Health Resources & Services Administration, 2021). Hepatic failure is rated as one of the leading causes of death, yet we know much less about this condition compared to other chronic diseases. Clinicians should be familiar with signs of liver failure and related conditions, risk factors for the disease, and treatment strategies.

The purpose of this course is to educate healthcare professionals on the causes, complications, and characteristics of hepatic failure to better manage and care for this patient population.

Identify causes, symptoms, and complications of liver disease and hepatic failure.

Identify diagnostic, monitoring, evidence-based treatment, and management strategies for persons with liver disease.

Recognize symptoms, diagnosis, treatment, and prevention of hepatitis A, B, and C.

Staff Writer
Monica Caicedo Orellana, MS, RN, OCN, CNE

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of the course is to discuss how innovations can be recognized, developed, adopted, and disseminated amongst staff, as well as review areas where innovations are likely to change the provision of care. We will also explore the patient’s role in innovation, and how patient and family-centered care will drive ongoing changes.

Review the process of innovation development and dissemination. 

Summarize innovations that are modifying the current healthcare environment. 

Discuss the nurse, patient, and family roles in the future of care delivery.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

2.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Hospitals are standardizing care based on the best evidence to reduce inconsistencies, improve high-quality and safe patient care, and minimize costs. Nurses and leaders alike are responsible for accelerating efforts to ensure the adoption of evidence-based practice exists and is embedded into all aspects of patient care. This course presents various evidence-based practice (EBP) models and frameworks that aid nurses in translating the best evidence into practice. Adopting an EBP model creates a standardized approach to inquiry and guides the implementation of best practices.

Identify the seven steps of the EBP Process.

Determine a PICO-T question from a clinical practice question.

Name three steps for leading the implementation of EBP. Explain three models, frameworks, and theories used to implement EBP.

Instructor
Jill Whade, MSN, RN, CPN

Staff Writer
Sooa Devereaux, MSN, RN

1.75

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

People with bipolar and related disorders often have work, school, and relationship problems. Up to 40% of people with bipolar disorders are misdiagnosed with other conditions (Hashimoto et al., 2018; Stiles et al., 2018). Misdiagnosis can lead to delays in treatment and worse consequences for the client, such as cognitive impairment, hospitalization, disability, and medical issues.

People with bipolar disorders also have a 20 to 30 times greater suicide risk than the general population (American Psychiatric Association [APA], 2022; Overs et al., 2021). It is important that professionals are able to recognize, assess, and treat bipolar and related disorders to help decrease the negative effects of delayed diagnosis.

The goal of this course is to provide skills for addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in the health and human services setting to gain knowledge about recognizing and addressing symptoms of bipolar and related disorders.

Discuss recent research on risk factors and etiology of bipolar and related disorders. Recall the primary symptoms of the different types of bipolar and related disorders. Indicate medications and psychosocial interventions used to treat bipolar and related disorders.

Subject Matter Expert
Bridgett Ross, PsyD

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Education access and quality is a pillar of the social determinants of health for Healthy People 2030 (U.S. Department of Health and Human Services, n.d.). This course outlines the effects of education on an individual’s health. The four components of education access and quality include early childhood education and development, high school graduation, enrollment in higher education, and language and literacy.

Identify the components of education access and quality and their effects on health.

Recall patient care and education related to education access and quality.

Instructor
Stephanie M. Smith MS, BSN, RN, CPN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Increasing awareness of cultural diversification has challenged traditional institutions and practices. This includes the delivery of treatment services. Outcome studies have consistently demonstrated the need for change in the way that healthcare and other services operate. Awareness of and sensitivity to cultural issues are critical to establishing a positive relationship with the people you are serving and ensuring beneficial treatment outcomes. 

Identify three primary reasons why a commitment to diversity, equity, and inclusion is critical for providing quality care and improving outcomes for individuals with behavioral health needs.

Summarize ways you can identify and mitigate the impact of bias in your professional interactions.

Indicate at least three approaches you can use to demonstrate cultural humility and a commitment to diversity, equity, and inclusion.

Subject Matter Expert
Kayte Thomas, PhD, LCSW, CCTP, CIMHP

Writer
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

In this course, you will learn about how substance use impacts women differently. You will learn ways that you can provide gender-responsive treatment to women struggling with substance use or at risk of developing a substance use disorder. 
The goal of this course is to provide addiction, behavioral health counseling, marriage and family counseling, nursing, psychology, and social work professionals in health and human services settings with information about substance use treatment for women at various stages of development.
 

Discuss the unique aspects of substance use and substance use disorders among women.

Explain how the use of specific substances, as well as the impact of those substances, changes across the lifespan.

Describe ways to address the biological/psychological, social, and developmental needs of women with substance use disorders.

Subject Matter Expert
Lauren Quick-Graham, MSW, LCSW, LCAS, CCS

1.00

Launch Course

Origination: Expiration:

While the demand for emergency department (ED) care remains high, EDs continue to decline in number nationwide. Those that remain are overcrowded and at capacity, often having patients wait hours or even days to be admitted. Although many seek care in the ED for an acute injury or illness, others seek treatment for acute exacerbations of poorly managed chronic illness, such as diabetes, or management of a chronic illness in the absence of an acute problem, such as for blood pressure control and cardiac or asthma medication refills. The ED has become the largest provider of unscheduled primary care visits, seriously stressing the healthcare safety net. Patients in the ED are staying longer for prolonged observation and complex diagnostic workups. There is an increasing number of critically ill patients being treated and cared for in the ED rather than the critical and intensive care unit. Additionally, chronic mental and psychiatric patients often seek treatment in the ED rather than with individual providers. This has resulted in overcrowding in the ED, putting strain on its personnel.

Identify the common chronic physical and mental health conditions for which patients seek care in the ED.

Determine the financial impact of patients seeking chronic care in the ED and measures to mitigate it.

Define how chronic care in the emergency setting differs from that in traditional primary care settings.

Instructor
Rakesh Tripathi MBA, MPH, BSN, RN- CEN


Writer
Kimberly Workman, MA

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

In 2020, suicide was the third leading cause of death for young people ages 15 to 24 (Centers for Disease Control and Prevention [CDC], National Center for Injury Prevention and Control [NCIPC], 2020). Rates of suicide among youth continue to increase, making it essential for behavioral health clinicians and other professionals working with adolescents and transition-age youth to understand the dynamics of suicide among young people.


After providing a foundation on how widespread the problem is and the prevailing theories about the drivers of suicidal behaviors, this course will teach you about how to effectively screen potentially suicidal youth and ways you can intervene to lower their risk.

Identify warning signs as well as risk and protective factors that affect vulnerability to suicide in youth.

State three assessment strategies to identify suicide risk in adolescents and transition-age youth.

Describe interventions that reduce the risk of suicide in adolescents and transition-age youth.

Subject Matter Expert
Bridgett Ross, PsyD

1.00

Launch Course

Origination: Reviewed: Expiration:

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.

Explain what a substance use disorder is, how it develops, and how it impacts individuals.

Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.

Describe the types of treatment that exist for people diagnosed with substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

0.25

Launch Course

Origination: Expiration:

Healthcare-associated infections are a serious issue. On any given day, approximately 1 in 31 hospitalized patients has a healthcare-associated infection, and over 75,000 of these infections result in death (CDC, 2018). Astounding, isn’t it? And these numbers don’t account for infections acquired in other healthcare settings. Preventing the transmission of infections from one person to another is critical.

The goal of this course is to provide staff in all healthcare settings with the basics of infection control.

Sequence the six components in the chain of infection.

Differentiate between each of the four methods of transmission.

Apply standard and transmission-based precautions.

Expert Reviewer
Ron Orth RN, CHC, CMAC

0.50

Launch Course

Origination: Expiration:

As a healthcare professional, you may find yourself in situations where issues with professional boundaries develop. Some boundary violations can be quite serious for you, your team members, your organization, and the people you provide care for. For this reason, it is important for you to be aware of these risks.

You should understand the difference between a boundary crossing and a boundary violation. You must also be able to recognize situations that may lead to a boundary crossing or violation and know how to prevent problems.

The goal of this course is to share with general staff in any setting the basics of how to maintain professional boundaries.

Describe the difference between a boundary crossing and a boundary violation.

Recognize common situations that may lead to a boundary crossing or violation.

Identify ways to prevent boundary crossings and violations.

Instructor
Jennifer W. Burks, M.S.N., R.N.

0.50

Launch Course

Origination: Expiration:

Floods and landslides can occur in many locations throughout the U.S. This course provides basic information about these hazards and the destruction they can cause. This course emphasizes the importance of being informed about flooding and landslide risks and hazards around you and various protective actions you could consider taking.

The goal of this course is to provide employees with a foundation for staying safe during flooding and landslides.

Identify environments conducive to flooding and landslide hazards.

Select protective actions to minimize risk and maximize safety.

Expert Reviewer
Anthony A. Barone, M.P.S., M.P.H., CBCP, CEM, CHMM, NRP, PMP, and Chief Executive Officer and Protective Paramedic at EMERGILITY, LLC.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Bronchoscopy is a valuable procedure with diagnostic and therapeutic benefits. However, it accompanies risks for potential complications, some of which can be life-threatening. In addition, patients commonly experience anxiety and stress before and during the procedure. In fact, some patients have even described it as traumatic. Nurses play an important role in preparing patients for a bronchoscopy both physically and mentally. 

Describe types of bronchoscopies performed along with the anatomy and conditions involved. Discuss potential complications and risks associated with bronchoscopy as well as preventive strategies. Identify nursing responsibilities and interventions before, during, and after a bronchoscopy.

Instructor
Paul Teelin, MSN, RN-BC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Utilizing care management can improve and assist in managing patients with chronic health conditions. Care management provides the opportunity to deliver various medical services to patients recently discharged from the hospital. In addition, care management models in a primary care setting can increase a patient’s access to providers, decrease hospital visits, and reduce readmission. 

The goal of this course is to educate case managers, nurses, care managers, and social workers in ambulatory care, acute care, patient-centered medical homes, and behavioral health homes on care management. 

Discuss how care management decreases hospital readmissions.

Identify strategies for creating a successful care management program.

Recognize strategies in care management that increase access to healthcare providers.

Writer
Zeliha Ozen, MSN, RN, CCRN, CNL

0.25

Launch Course

Origination: Expiration:

Every year, workers are injured or killed when the equipment they are working with unexpectedly turns on or the residual energy stored in the equipment is released. Lockout/Tagout, or LOTO, is a set of procedures used to control hazardous energy during the service or maintenance of machine and equipment. The aim of LOTO procedures is to protect workers from the release of hazardous energy.  

The goal of this course is to provide all staff with an overview of lockout/tagout procedures.

Explain key principles of lockout/tagout and why they were implemented.

Instructor
Anthony A. Barone, M.P.S., M.P.H., CBCP, CEM, CHMM, NRP, PMP, and Chief Executive Officer and Protective Paramedic at EMERGILITY, LLC.

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Launch Course

Origination: Reviewed: Expiration:

Teams are essential in today’s world. Whether it’s in a professional or personal capacity, you’ve undoubtedly worked in a team before. Most likely, some of the teams were more successful than others.

So, what makes a team? More importantly, what makes a successful team?

The goal of this course is to provide all staff with the essential components of being an effective team member.

Explain the team process. Describe best practices for high performance and high output teams.

Subject Matter Expert
Linda M. Wantuch, MSM, SPHR, SHRM-CP

0.25

Launch Course

Origination: Expiration:

Good communication can be challenging because of the many distractors in today’s workplace, such as technology, stress, and multitasking. If communication is weak, it can lead to poor work relationships and decreased satisfaction for everyone. It is essential for you to learn how to communicate effectively with everyone you come into contact with. This course discusses how to communicate clearly, concisely, and professionally.

Identify the key elements of communication.

Subject Matter Expert
Kathleen Koopmann, RN, BSN, PCCN

0.50

Launch Course

Origination: Expiration:

All healthcare professionals must be aware of bias and the challenges that bias can create in healthcare. This includes knowing some of the challenges people face with the healthcare system. In this course, you will learn best practices to help recognize and manage bias.

Define bias.

Identify how biases can affect healthcare.

Describe steps that can help decrease barriers created by bias.

Subject Matter Expert
Juan Armando Rojas Joo, Ph.D.

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Intimate partner violence (IPV) affects thousands of people each year. It affects people from all social and economic backgrounds, ages, sex, genders, sexual orientations, race, and ethnicities. Those who experience IPV often suffer adverse social and health outcomes that make early recognition, identification, and response a priority for professionals working in healthcare and health and human services.

Identify five types of IPV and five dynamics of survivor and perpetrator relationships.

Recall at least four types of risk factors and protective factors of IPV.

Identify best practices and key considerations for the assessment and treatment of IPV.

Subject Matter Expert
Pamela Green, LCSW RPT

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to equip nurses in the acute care setting with knowledge of the different bariatric surgical options and the psychosocial, metabolic, and physiological issues that patients may encounter before and after bariatric surgery.

Recall the different bariatric surgical options available for patients with obesity.

Identify psychosocial and quality-of-life issues affecting patients before bariatric surgery.

Recognize metabolic, physiological, and psychological changes that can occur in patients after bariatric surgery and the role nurses have in their care.

Subject Matter Expert
Andrea Powell, RN, BSN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Telehealth offers numerous benefits and poses several challenges when used to treat behavioral health conditions. Many challenges can be addressed through specific problem-solving and communication strategies.


This course provides an overview of telehealth as well as a discussion of both benefits and challenges. You will learn the regulatory issues you should consider when preparing and implementing a telehealth practice. Lastly, this course highlights important strategies to develop rapport and promote engagement when treating clients via telehealth.

Describe telehealth, including the benefits and challenges for service delivery using different formats.

Identify three ways to address challenges and optimize service delivery via telehealth.

Explain at least three standards providers must follow to deliver telehealth services in compliance with federal and state regulations.

Subject Matter Expert
Bridgett Ross, PsyD

1.00

Launch Course

Origination: Reviewed: Expiration:

Listening skills are an often-undeveloped component of effective communication. Leaders and managers with strong listening skills build more productive and engaged teams and increase their own effectiveness. In this course, you will learn the consequences of not listening effectively and how adapting the techniques of active listening will benefit you. You will develop a greater understanding of why and how managers and leaders must listen actively, not passively, to build stronger teams and increase their impact. You will learn the importance of establishing common ground and practicing empathy as you apply the techniques for becoming a better listener.

Recognize that listening is a critical communication skill, and understand its value to your managerial and leadership effectiveness.

Discover the different listening styles that can either help or hinder your ability to lead and influence others.

Learn and apply best-practice techniques for improving your active listening skills.

Expert Reviewer
David A. Winter, MBA, SPHR, SHRM-SP

1.00

Launch Course

Origination: Expiration:

The goal of this course is to provide all staff with an overview of CPR.

NOTE: This course does not replace the formalized training and return demonstration that must be completed for competency according to the American Heart Association. This course should only be used as a “refresher” to remind the learner of the key action steps in CPR.

The content of this course is sourced from the American Heart Association’s CPR and ECC Guidelines unless otherwise noted. The American Heart Association is not affiliated with nor endorses this course.

Define the importance of timeliness in performing CPR.

Describe the signs and symptoms of a person in need of CPR.

Review the correct procedure for performing CPR.

Expert Reviewer
Ron Orth RN, CHC, CMAC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The prevalence of gestational diabetes mellitus (GDM) is increasing in the U.S. and worldwide. However, if the condition is well managed, it can result in a healthy pregnancy. Maternal child health professionals must understand the condition, risk factors, and how to treat it.

Identify the pathophysiology of and risk factors for developing gestational diabetes mellitus.

Identify lab tests and values that guide the diagnosis and treatment of gestational diabetes mellitus.

Discuss monitoring and treatment of patients with gestational diabetes mellitus.

Instructor
Lauren Manaker, MS, RD, LD, CLEC

Staff Writer
Kimberly Workman, MA

 

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

In healthcare, social media posts can influence the hiring process, violate patient privacy, and result in termination of employment. This module informs healthcare professionals of the risks of social networks, which break down the walls separating our personal and professional lives.

Discuss how social media posts can lead to loss of employment.

Indicate two ways that using social media in the hiring process can pose legal risks for employers.

Identify three reasons why social media pages can lead to not getting hired.

Instructor
Catherine J. Swift, MT(ASCP)

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

According to the National Institute of Diabetes and Digestive and Kidney Diseases (2021), an estimated 37 million people in the U.S. are currently living with renal disease. It ranks among the top causes of death. Often caused by hypertension or diabetes, chronic kidney disease, which is the most prevalent type of kidney disease, is treatable with medication and lifestyle modification. Unfortunately, an estimated 90% of people with chronic kidney disease do not know they have it and therefore do not receive the necessary care to prolong or improve their quality of life. When you understand the underlying risk factors, you can better recognize symptoms, educate, treat, and prevent further kidney damage. This course discusses the pathophysiology of renal disease. It also discusses a nurse’s role in assessing, managing, and educating people with a diagnosis of renal disease.

Describe the pathophysiology of renal disease.

Discuss the nurse's role in assessing, managing, and educating individuals with renal disease.

Staff Writer
Annette Brownlee BSN, RN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

People have used substances since ancient times. Sometimes substances were used as a medicine to treat an ailment, for recreation, or to support spiritual practices. The desire to find ways to feel or think differently is a normal part of the human experience. However, some people who use drugs develop patterns of compulsive use that are hard for them to control due to how the drug impacts their brain. They can experience harmful, even fatal, consequences. In 2019, the results from the National Survey on Drug Use and Health estimated that 20.4 million people, or 7.4% of the population of the U.S. had a substance use disorder (SAMHSA, 2020a). As behavioral health providers, we have opportunities in our interactions with clients to address thoughts, beliefs, and behaviors around substance use. We can support clients around learning about substances, the impact of substances, work to prevent or identify problematic use and substance use disorders, as well as offer information about treatment or provide treatment to clients.

Identify at least four types of substances used and how they affect the body.

Recognize aspects of problematic use and elements of the diagnosis of a substance use disorder.

Recall at least three evidence-based treatments of substance use disorders

Instructor
Jennifer Niles, MSW, LCSW, LCAS

0.25

Launch Course

Origination: Expiration:

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can cause some adverse side effects. The goal of this course is to provide all staff with an overview of caregiving side effects.

Recognize the signs and symptoms of caregiver stress.

Apply practical methods to address the symptoms of caregiver stress.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course provides an overview of the use of robotic-assisted laparoscopic/endoscopic methods during surgery. Along with a review of the eight components necessary for an endoscopic surgical procedure, it also describes the endoscopic functions of robotic-assisted technology. You will come away with a better understanding of how health-care professionals interact with robotic-assisted technology.

List the eight components necessary for endoscopic surgical procedures Describe the endoscopic functions of robotic-assisted technology Discuss how healthcare professionals interact with robotic-assisted technology.

Instructors


Nancymarie Phillips, PhD, RN, RNFA, CNOR(E)

Nancy Bellucci, PhD, RN, CNOR

0.25

Launch Course

Origination: Expiration:

There are many reasons that it can be difficult working with certain people. There may be communication breakdowns, personality clashes, or conflicting work habits. You may not like everyone you work with, but you do have to respect everyone. By learning ways to reduce conflicts, you’ll likely become more respected, too. In this course, you’ll learn strategies to calmly address misunderstandings before they become actual conflicts. Professional relationships can improve when you know how to deal with differences, communicate clearly, and listen respectfully.

Apply appropriate interventions to help manage high-risk or crucial situations that can lead to difficulties in communication and workflow with coworkers.

Writer
Elizabeth Vaccaro, BSN RN, MSCN

0.50

Launch Course

Origination: Expiration:

Cultural competence in healthcare refers to the delivery of quality care. It refers to meeting the needs of people with disabilities, members of the LGBTQ+ community, and those from diverse socioeconomic and cultural backgrounds. Cultural competence must be a two-way system to benefit people with differing beliefs, attitudes, values, and behaviors. This course discusses cultural competence and how organizations can use cultural competency to create an atmosphere of inclusion.

Define cultural competency.

Describe the role of cultural competency in healthcare.

Writer
Amanda Gayle, Ph.D.

Subject Matter Expert
Juan Armando Rojas Joo, Ph.D.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

The current opioid use epidemic has had devastating consequences for those impacted by it. Medication for opioid use disorder (MOUD) is an effective, yet underused, approach to the treatment of opioid use disorder. By taking this course, you will have information that you can share with your clients and their family members about what MOUD is, its risks and benefits, and the types of medications used in MOUD. The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human services settings with an overview of what MOUD is, how it can help individuals with opioid use disorder (OUD), and the medications used by providers that treat OUD.

Describe how opioids affect the brain and can become habit-forming.

Discuss the role of medications to treat opioid use disorder.

List the medications typically prescribed to treat opioid use disorder and the side effects and risks associated.

Subject Matter Expert
Jennifer Niles, LCSW, LCAS, CCS-I

Reviewer
Johnny J. Bethea, II, RPh

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

The world of legalities, red tape, and ethics can be a daunting one. We have all heard about the importance of confidentiality and trust in healthcare. How do these issues apply to preceptorships? This educational activity addresses integrity in preceptorships and gives you information you can share with preceptees to enhance professional and personal character, confidence, and wisdom in nursing practice. It also reviews important ethical and legal considerations that should be reviewed and incorporated into a preceptorship. The goal of this course is to provide nurses and nurse preceptors in ambulatory care settings with information about integrity, ethical conduct, and legal considerations in nursing practice and preceptorships.

Identify core competencies of preceptors, ethical principles, and potential boundaries to ethical practice in preceptoring others.

Recall at least three legal considerations important for preceptorships in ambulatory care settings.

Instructor
Diana Swihart, PhD, DMin, MSN, APN CS, NPD-BC, FAAN


Writer
Laura Bell, BSN, RN, CCRN

1.75

Launch Course

Origination: Expiration:

This course is intended to educate nurses and emergency medical professionals about evidence-based practices for managing pediatric patients, including techniques for conducting pediatric-focused assessments, common emergent pediatric conditions, and interventions.

Recall unique anatomical and physiological characteristics of pediatric patients.

Identify considerations and techniques for conducting age-appropriate pediatric nursing assessments.

Recognize common emergent pediatric conditions and appropriate interventions.

Instructor
Stephanie M. Smith MS, BSN, RN, CPN


Subject Matter Expert
Lawrence Isaacs, MD, FAAEM,FACEP

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course provides detailed information about the pathophysiology, disease trajectory, and unique symptoms experienced by patients with advanced neurological diseases. Learners will identify the clinical features of advanced Parkinson's disease, amyotrophic lateral sclerosis, and Huntington’s disease as well as best practices for symptom management. In addition, the key clinical indicators and symptoms that should serve as triggers to optimally transition a patient with advanced neurological diseases to palliative and hospice care are presented. The unique disease-related stressors for family caregivers are discussed. The goal of this course is to provide nurses in hospice with knowledge of caring for people with end-stage neurological diseases.

Identify specific patterns of progression for three neurological disorders.

Identify five complications related to neurological disorders, including disease-related stressors for family caregivers.

Describe interventions related to end-stage neurological diseases.

Identify triggers to optimally transition a patient with advanced neurological disease to palliative care and hospice.

Instructor
Susan Heinzerling, BSN, RN, CHPN

1.25

Launch Course

Origination: Reviewed: Expiration:

Pain management in the emergency department relies heavily on the use of opioid analgesics, which generates risk for patients to develop long term opioid use or an opioid use disorder.  Multimodal analgesia can improve the patient experience and reduce the risks of opioid use if emergency providers approach pain with a more critical mindset.This activity is designed to help emergency providers improve management of pain while decreasing patient exposure to opioids.  It is also designed to help providers navigate how to manage patients with opioid use disorder.

Identify different types of pain (acute pain, chronic pain, chronic cancer pain, and social pain) and the neurobiological origins of this pain.

Describe the risks associated with opioid analgesia.

Demonstrate knowledge of multimodal analgesia regimens to manage pain in the emergency department.

Describe the characteristics of opioid use disorder and the effectiveness of medication assisted therapy.

Presenter

Christopher Griggs, MD

Planner/Reviewer

Ed Boudreau, DO, FACEP; Chairman and CEO

Stephen Colucciello, MD, FACEP; EPIX Director of Risk Management Education (Contracted)

1.00

Launch Course

Origination: Expiration:

Throughout this course, you will gain knowledge about common challenges encountered during telehealth appointments and learn ways to overcome those challenges. You also will learn about effective techniques to communicate, interact, build rapport, and engage with your clients via telehealth. The course will also explore how to improve clinical effectiveness and client outcomes through the use of telehealth within integrated care. Information and vignettes will be blended to offer practical strategies that you can apply in your own setting to use telehealth for adults with behavioral health issues.

Identify common challenges encountered during telehealth appointments and ways to overcome them.

Select effective communication and presentation techniques for providers to build rapport and engage with clients via telehealth.

List at least three ways using telehealth within an integrated care model can improve the efficiencies and client outcomes in behavioral healthcare.

Instructor
Bryn Davis, LPC, MAC

1.00

Launch Course

Origination: Reviewed: Expiration:

Culturally appropriate interventions must be utilized when working with culturally diverse clients and patients. Cultural competency goes beyond having knowledge of traditional cultures. This course discusses how cultural competency functions to deliver culturally competent care related to diet and nutrition.

The goal of this course is to educate fitness professionals, health education professionals, and nutrition and dietetics professionals with information on developing cultural competency.

Explain the importance of integrating cultural competence into individual and organizational practice.

Identify culturally competent strategies and incorporate them into practice.

Apply knowledge of traditional cultural diets into effective patient teaching.

Staff Writer
Stephanie M. Smith MS, BSN, RN, CPN

Expert Reviewer
Julie Stefanski, MEd, RDN, CSSD, LDN, CDCES, FAND

Launch Course

ANCC Accreditation

0.25

Launch Course

Origination: Expiration:

We have all seen bullies in our lifetime, often as one child picking on another on the playground or teenagers not allowing a student to sit with them at lunchtime. You do not expect to see bullies at work; but, sadly, they are there.

The goal of this course is to educate all employees on how to recognize, respond to, and prevent bullying.

Explain how bullying differs from appropriate professional behavior.

Identify ways to deal with and stop bullying on the job.

Recognize bullying in your own behavior.

Expert Reviewer
Linda M. Wantuch, MSM, SPHR, SHRM-CP

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

The role of risk management has a significant impact on the quality outcomes of acute care organizations. It includes systems and validated processes aimed at assessing and developing interventions to mitigate risk factors and optimize quality outcomes. Nursing leaders are stakeholders in the risk management process and can benefit from understanding risk management strategies and objectives.  In this course, you will learn about risk management in the acute care setting.

The goal of this course is to provide nursing professionals in acute care settings with information to enhance their understanding of the role they play in risk management along with proven strategies for ensuring quality outcomes in their professional practice in acute care settings.

Identify the importance of risk management, the processes, and tools used in risk management in the acute care setting.

Identify at least two concrete strategies for enhancing quality outcomes.

Instructor
Sharese Wilson

Staff Writer
Monica Caicedo Orellana, MS, RN, OCN, CNE

0.50

Launch Course

Origination: Expiration:

Sexual harassment in the workplace creates an uncomfortable working environment for employees and can also create hardships for employers. This course will explain to staff working in any healthcare setting what sexual harassment is and what they can do about it.

Define sexual harassment.

Describe how sexual harassment affects employees and organizations.

Explain at least three ways to prevent sexual harassment in the workplace.

Writer
Elizabeth Vaccaro, BSN RN, MSCN

Subject Matter Expert
Linda M. Wantuch, MSM, SPHR, SHRM-CP

0.50

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Culture affects how individuals talk about and recognize their mental health symptoms. It also affects how providers conceptualize and work with individuals with diverse backgrounds. It is important to recognize how culture influences the ways individuals and providers approach mental health. Healthcare providers should be encouraged to use interventions and strategies that assist in delivering culturally competent care.

This course will examine the reasons for healthcare disparities among culturally diverse individuals, how both the cultural backgrounds of patients and their providers can impact patients’ mental health outcomes, and what kinds of actions providers can take to provide more effective care to patients of diverse cultures.

Distinguish between some of the different assumptions and values that mental health providers and individuals hold, which influence their approaches to mental health. Explain why patients of diverse cultures with mental health needs are encountering disparities. Select assessment and intervention strategies that promote culturally competent care.

 

Subject Matter Expert
Amanda Gayle, Ph.D.

0.25

Launch Course

Non-accredited Education

Origination: Expiration:

You work for a company that provides services to many people. You may need to discuss personal information about the people you serve, but this must be done thoughtfully. Everyone’s personal information must be kept safe.

Explain how to protect confidential information.

Recall what to do when confidential information is shared without consent.

Subject Matter Expert
Sherry D. Haszto, MSN, RN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This course will provide nurses and imaging professionals with an overview of the diagnostic options in imaging. Diagnostic tests should be ordered in order of the least invasive following the ACR Appropriateness Criteria. In this course, you will learn about diagnostic imaging, ultrasounds, routine x-rays, computed tomography (CT), magnetic resonance imaging (MRI), and nuclear imaging.

Recognize the importance of clinical history documentation.

Define the diagnostic options of the various modalities.

Identify the difference between the various contrast agents used in imaging modalities.

Instructor
Olive Peart, MS,RT(R)(M)

Subject Matter Expert
Amy Bonadies, RN, BSN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

About 70% of adults in the U.S. have experienced at least one traumatic event (Sidran Institute, 2018). Most overcome their trauma responses without formal intervention. Others, however, experience persistent symptoms that need formal intervention. The goal of this course is to provide addiction, behavioral health counseling, marriage and family therapists, nursing, psychology, and social work professionals in health and human services settings with information on how to assess and treat trauma- and stressor-related disorders.

Recognize common symptoms that individuals may have in response to experiencing trauma.

Identify at least three tools that can help screen and assess for trauma-related disorders.

Determine which interventions would be most relevant for someone with a trauma-related disorder.

Subject Matter Expert
Lauren Quick-Graham, MSW, LCSW, LCAS, CCS

Reviewer
Johnny J. Bethea, II, RPh

2.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This course will cover an overview of topics surrounding medication administration including pharmacology, pharmacokinetics, safety standards, and legal and ethical guidelines for practice. The learner will use case scenarios to gain a deeper understanding of the foundational practice.

Apply and differentiate between basic pharmacology principles.

Infer and separate various ethical principles and patient safety considerations.

Accurately perform computational pharmacology.

Discern the implications of proper storage, handling, and disposal of medications, and delegation of medication practices.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

1.00

Launch Course

Origination: Reviewed: Expiration:

Treatment for HIV/AIDS has significantly improved over the last few decades and has reduced morbidity and mortality rates in patients living with HIV/AIDS. The use of highly active antiretroviral therapy (ART) slows the progression of the disease by reducing the amount of HIV in the blood. Determining the most effective treatment regimen is a complex process and will require the use of several medications. The goal of this course is to provide pharmacists in acute care settings with an overview of HIV medication classes and factors influencing treatment decisions.

Discuss the different classes of antiretroviral drugs used for the treatment of HIV.

Explain the guidelines for initiation of antiretroviral therapy, its use in pre-exposure prophylaxis, and its implication for opportunistic infections.

Instructor
Robert Smith, PharmD

1.00

Launch Course

Origination: Expiration:

In this course, you will learn the essential telehealth components necessary to conduct a clinical assessment, risk assessment, and utilize formal assessment instruments. You will also learn what hardware and software technological resources are needed to connect with clients via telehealth.

The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, psychology, and social work professionals in health and human services with information on conducting clinical assessments via telehealth.

Identify at least three essential components of the intake process and best practices, methodology, and frequency of completing risk assessments via telehealth.

Determine the benefits and limitations of using clinical assessment tools for telehealth services.

Recognize software and hardware requirements for assessing clients remotely.

Instructor
Bryn Davis, LPC, MAC

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

The state of healthcare in the U.S. is poor when compared to other developed countries and the need to balance cost and quality has become apparent (The Commonwealth Fund, 2019). Utilization management helps ensure the most optimal care is being provided and waste of resources or services is reduced when possible. Clinicians in utilization management perform a variety of functions to help achieve a balance between quality and cost of care. Utilization reviews are one method to reveal areas where cost or quality can be improved and can serve as a basis for quality improvement initiatives in all healthcare settings. Thus, the importance of utilization management will continue to grow as regulatory bodies and healthcare professionals strive to improve the state of U.S. healthcare.

Describe the role of utilization management in balancing cost-effective and high-quality services.

Summarize the appeals and review process.

Instructor
Cathryn Ayers, RN

Expert Reviewer
Barbara A Fuchs, RN, MS, CPHQ, FNAHQ, FACEHP

 

1.75

Launch Course

ANCC Accreditation

Origination: Expiration:

Data is being applied in ways never before seen by payers and providers to drive healthcare improvement through an analytic approach. Data can be applied to improve healthcare costs, quality, and outcomes. To understand how data is being utilized, you must first understand the broad perspective of what experts are calling the “data revolution” in healthcare, or the “age of big data.” It is also important to know what this means from a technology perspective.

There is also a micro-level of healthcare data application within the payer setting that has different ways in which data is helping payers to improve overall population health, manage healthcare costs, and inform the creation of innovative pilot programs. For those working in a healthcare setting, it is important to know how healthcare data is applied from a payer’s perspective. This includes member case management selection, the intersection of healthcare data and member preference, and how data is being used to inform best practices through medical necessity criteria (MNC) and clinical guidelines.

Discuss the background and implications of big data in healthcare.

Describe how data is utilized by case managers within different areas of the payer setting to improve care outcomes, measure case management performance, and identify fraud, waste, and abuse.

Explain how data drives better healthcare through evidence-based decision-making, application of medical necessity criteria, and utilization management.

Instructor
Wendy Waltrip, MSN, RN, CCM

Staff Writer
Alia Lutz, BSN, RN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Concussions are head injuries that are caused by a traumatic, biomechanical force. The symptoms of concussion are primarily the result of functional disturbances, not structural injuries, and may include headache, dizziness, changes in mood or behavior, and changes in sleep patterns. Despite increased awareness of the injury, concussion remains under-reported and under-diagnosed. Diagnosis of a concussion is based largely on the presence of clinical symptoms as there is no quantitative test for concussion. Neuroimaging is considered to be overused in the acute evaluation of concussions since imaging technologies, such as CT, cannot diagnose concussion. CT can only identify more serious injuries, such as hemorrhages or contusions. In the future, serum biomarkers may be helpful in stratifying patients at increased risk of related injuries or complications from concussion.

Identify signs and symptoms of a concussion in the pediatric patient.

Discuss the evaluation, diagnosis, and management of concussion in the pediatric patient.

List the complications of concussion in the pediatric patient.

Staff Writer
Stephanie M. Smith MS, BSN, RN, CPN

Expert Reviewer
Olive Peart, MS,RT(R)(M)

 

0.75

Launch Course

Origination: Expiration:

Boundaries are important in guiding acceptable and unacceptable interactions. People working in service or care professions are often in situations where the lines between a professional and social relationship become blurred. Setting and keeping professional boundaries are key to protecting your clients, yourself, and the service or care process. The goal of this course is to provide paraprofessionals in health and human services settings with information about professional boundaries, boundary crossings and violations, and situations when crossing a boundary may be acceptable.

Define professional boundaries.

Differentiate between a social relationship and professional relationship.

Explain three differences between a boundary crossing and a boundary violation.

Identify three considerations when deciding whether it is appropriate to intentionally cross a professional boundary.

Staff Writer
Kimberly Cobb, MS

1.00

Launch Course

ANCC Accreditation

Origination: Expiration: