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Sexual Harassment/Assault
Shared Decision-Making
Suicide Prevention
Surgery and Anesthesia
Telehealth
Value-Based Payment Models
Workplace Violence

Courses

Title Duration CME Certified Sort descending
2.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The perioperative nurse plays a primary role in the operative process. Knowledge of procedures, appropriate patient assessment, and care management guidelines will positively impact patient outcomes. Patients consider anesthesia to be a major risk of surgery and expect perioperative team members to be their advocates by caring for their pre-, intra-, and post-operative needs and providing safe and effective care. This course discusses anesthetics and adjuvant medications used in the clinical setting, anesthesia-related complications, and the nurse’s role in management of perioperative patients.

Identify the stages and types of anesthesia, and medications commonly used in the perioperative setting.

Recognize important assessment areas for the post-anesthesia patient.

Describe complications of anesthesia and their treatments.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

Therapeutic communication between the nurse, patient, and family can be challenging in high-stress environments. Typically, critical care units have higher acuity levels and intense time constraints, thus hindering effective interactions. However, nurses who receive education in communication methods are more prepared to effectively communicate with their patients and families. Given this, critical care nurses must understand communication barriers, cultural influences, the importance of patient-centered communication, and strategies to increase therapeutic interactions. 

Describe three therapeutic communication techniques and strategies to address the needs of patients in the critical care setting.

Describe patient and family-centered communication, cultural differences, and communication barriers inherent to the critical care environment.

Staff Writer
Zeliha Ozen, MSN, RN, CCRN, CNL

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Being healthcare providers, we know the medical error statistics all too well and, at times, they occur too close to home. The purpose of this course is to help you, whether you work in a skilled nursing facility or an assisted living community, recognize error-prone situations and the factors that impact medical errors in an effort to prevent them.

Identify at least two types of medical errors.

Describe the use of root cause analysis in the prevention of medical errors.

Describe what risk management is and how it is used to prevent medical errors

Instructor
Kim Matthews, RN

0.50

Launch Course

Origination: Expiration:

Establishing an effective corporate compliance program helps healthcare organizations prevent, detect, and correct unlawful and unethical behavior. This course discusses the laws and behaviors related to ethics. It also discusses your responsibilities in preventing and identifying unlawful and unethical behavior. The goal of this course is to familiarize general staff in healthcare settings with the most common types of fraudulent and improper conduct.

Identify common high-risk areas for fraudulent conduct.

Recall at least three types of fraudulent or other improper conduct.

Staff Writer
Annette Brownlee BSN, RN

0.50

Launch Course

Origination: Expiration:

This course provides information on the Occupational Health and Safety Administration (OSHA)  regulations regarding hazardous chemical hazards and toxic substances in the workplace, and the Hazard Communication Standard (HCS)  as aligned with the Globally Harmonized System (GHS).  

The goal of this course is to provide all staff with an overview of how to work safely with hazardous materials and what to do in the event of a hazardous chemical spill.

Define a hazardous chemical.

Discuss the OSHA standard for hazardous chemicals.

Writer

Anthony A. Barone, M.P.S., M.P.H., CBCP, CEM, CHMM, NRP, PMP, and Chief Executive Officer and Protective Paramedic at EMERGILITY, LLC.

 

0.50

Launch Course

Origination: Expiration:

eams with talented people and a skilled leader are often unable to maintain optimum results over a long period of time. Team leaders must continually assess, evaluate, and monitor the team’s motivation level toward achieving its goals. They must also facilitate emotional buy-in and commitment. This course provides healthcare staff with an overview of how to motivate and enhance a team.

Explain the difference between a team and a group. 

Apply motivational approaches to facilitate an effective team environment and engaged workforce. 

Recognize the importance of assessing and evaluating the current state of your team.

Subject Matter Expert
Linda M. Wantuch, MSM, SPHR, SHRM-CP

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Computed tomography (CT) scans are essential for emergent and urgent diagnosis of brain injuries. CT scans are preferred over other forms of imaging due to their availability, lower comparable costs, and the brief amount of time it takes to perform. According to the American Heart Association/American Stroke Association guidelines, a patient presenting with stroke-like symptoms should have a CT scan or magnetic resonance imaging (MRI) completed within 20 minutes of arriving to the emergency department (ED) (Powers et al., 2019). Understanding the anatomy of the normal, injured, or diseased brain can help improve awareness of common brain injuries that can be diagnosed with a CT scan. The goal of this course is to educate nursing and radiology professionals in the acute care setting on common disorders that affect the brain and the role of the CT scan.

Describe the basic anatomy of the brain and the changes that occur after injury.

List the common types of injuries that can be diagnosed with a head CT scan and the basic medical or surgical management of those injuries.

Recognize the differences between a normal CT scan and a CT scan of an injured brain.

Writer
Amy Bonadies, RN, BSN

Subject Matter Expert
Hayley Johnson, BS, RT(R)(CT)(ARRT)

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

In the operating room, patient safety depends on high quality communication and shared knowledge among the surgical team. Several factors in this setting can contribute to communication failures like time constraints, shift changes, environmental barriers, the complex nature of surgical procedures, and clashing communication styles. All members of the surgical team must understand the risks to patient safety associated with communication failures, what information must be communicated and when, and how to use an assertive communication style.

The goal of this course is to equip nurses and CSTs with best practices for effectively communicating in the operating room. 

Describe best practices for facilitating communication in the OR.

Identify four communication styles and which style is most effective for ensuring patient safety.

List common barriers to effective communication in the OR.

Instructor
Brandy Verton, BSN, RN
Brian C Sheridan, CST

1.25

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

While most health centers have some quality improvement (QI) functions established, many have not implemented a comprehensive, organization-wide QI program. Improving patient care and outcomes is the primary goal of QI programs. There are also financial benefits to providing quality care, especially as our healthcare system, including the Centers for Medicare and Medicaid Services (CMS), moves towards a “pay for performance” model (NEJM Catalyst, 2018b). This course will explain a comprehensive approach to implementing QI systems. You will learn about the essential elements of a QI program, including principles, program infrastructure, and process components. You will also learn how you can put the Model for Improvement QI methodology into action. Finally, you will learn how to identify quality-related problems using proactive and reactive strategies.

Recall the key components of a successful quality improvement program. Describe models and national initiatives for quality improvement and how they can benefit individuals receiving care from your organization. Indicate at least three specific actions you can implement in your setting to improve the quality of care provided.

Editor
Jacob Helton, Psy.D.

Subject Matter Expert
Alison Shely

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Healthcare and behavioral health professionals providing services on the front lines of a sustained health crisis are exposed to traumatic events on a regular basis. Staff deemed essential have little escape from the grueling demands of their daily work. Professional self-care routines are often insufficient or seemingly impossible during times of heavy demand. Without healthy work-life balance, effective self-care practices, and social connection, maladaptive coping mechanisms may surface or return. Many professionals experience feelings of helplessness when, despite their best efforts, they are unable to provide clinical solutions for their clients or patients. Based on what is known about trauma, it is imperative for professionals to effectively address self-care needs in a timely manner, for themselves and for those they serve.

Define the psychological and biological effects associated with trauma and stress reactions.

Identify signs and symptoms of moral injury, vicarious trauma, secondary traumatic stress or compassion fatigue, and burnout.

Recall methods to enhance psychological resilience via self-care practices that can be applied to work and/or home.

Subject Matter Expert
Jacob Helton, Psy.D.

1.00

Launch Course

AMA PRA Category 1 Credit™

Origination: Expiration:

Recent movement toward diversity, equity, and inclusion (DEI) is encouraging for historically overlooked individuals. It brings a variety of frequently ignored perspectives and experiences, but it has also uncovered the depth of implicit biases.

Biases are among the most significant factors for healthcare. This course presents the impact of implicit biases and other forms of discrimination on the provision of healthcare, as well as best practices to reduce implicit bias.

The goal of this course is to provide healthcare employees with training about implicit bias in healthcare.

Define implicit bias.

Describe the impact of historical discrimination on the provision of healthcare.

Identify methods of evaluating the presence and extent of implicit bias.

Describe measures that can be taken to reduce implicit bias.

Subject Matter Expert
Juan Armando Rojas Joo, Ph.D.

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to provide nurses and prescribing providers (physicians) in all healthcare settings with best practices to improve their care team approach to patients with depression and anxiety.

Recall care team best practices, including collaboration, communication, and roles.

Identify how care team best practices can improve outcomes for patients with depression and anxiety.

Subject Matter Expert
Shalla Newton, MSN, RN, NE-BC

1.00

Launch Course

Origination: Expiration:

Controlled prescription medications, such as opioids, central nervous system depressants, and stimulants, are used to help manage health conditions but are also misused. Because of this, the U.S. Drug Enforcement Administration and state agencies monitor use closely. Practitioners and pharmacies are required to monitor and report use of these substances and make ethical dispensing decisions. Due to many regulations regarding controlled substances, pharmacy technicians should be familiar with warning signs of misuse, signs of fraudulent prescriptions, and laws. They should avoid unnecessary judgment or bias and treat patients with compassion and respect.

Identify three commonly misused prescription drugs and their side effects.

Identify three signs of prescription drug misuse.

State what techniques are used to prevent drug diversion.

Explain what interventions to take if prescription drug misuse is suspected.

Instructor
Sooa Devereaux, MSN, RN-BC


Expert Reviewer
Johnny J. Bethea, II, BSPharm

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Polypharmacy is a widespread problem in older adults as a direct result of chronic conditions requiring an individual to take five or more daily medications. It often leads to adverse drug events that can range from mild to severe or even death. This course discusses polypharmacy, pharmacokinetics, and pharmacodynamics. It also discusses basic medication actions and interactions with a focus on the physiological changes and potential reactions seen in older adults. Understanding the pharmacokinetics and pharmacodynamics of how medications work on and within the body is important in preventing adverse drug events from polypharmacy.

Identify three classifications of medications.

Discuss pharmacokinetics and pharmacodynamics and their relationship to medication toxicity in older adults.

Explain why polypharmacy increases the potential for adverse drug events and who is at risk.

Staff Writer
Kathleen Koopmann, RN, BSN, PCCN

1.00

Launch Course

Origination: Expiration:

Understanding the risks for and motivations behind active shooter events, how your body and mind may respond to stress, and how best to prepare for an active shooter event is the best way to protect yourself and others, should the unthinkable occur in your facility.

The goal of this course is to educate healthcare professionals in all settings about specific actions for assessing the risks for, preventing, and responding to an active shooter event.

Review definitions, statistics, and trends of active shooter events.

Explain the natural responses of the human body when exposed to danger.

Evaluate and discuss ways in which training and preparation can be incorporated into institution protocols.

Instructor
Ashley M. Coffey, RN

1.00

Launch Course

Origination: Expiration:

Having sound critical thinking, clinical reasoning, and clinical judgment skills makes the difference between keeping patients safe and putting them in harm‘s way. This educational activity addresses the knowledge, skills, and attitudes needed for critical thinking and clinical reasoning. It reviews results from key studies and gives strategies for developing the thinking skills needed to function as a 21st century healthcare professional.

Determine critical thinking, clinical reasoning, and clinical judgement in the context of your practice.

Select characteristics and skills that demonstrate critical thinking, clinical reasoning, and clinical judgment.

Choose strategies to improve your critical thinking and clinical reasoning skills as part of the interprofessional team.

Instructor
Rosalinda Alfaro-LeFevre, MSN, RN, ANEF
Monica Caicedo Orellana, MS, RN, OCN, CNE

0.25

Launch Course

Origination: Expiration:

You have probably heard about an “IQ” score that measures intelligence, but have you ever heard of “emotional intelligence” or EQ? Emotional intelligence is your ability to understand, express, and manage your emotions, as well as your insight into what the people around you are feeling. EQ can add to your quality of life and contribute to career success. In this course, you’ll learn about developing emotional awareness, which is the foundation of emotional intelligence.

Describe emotional intelligence.

Explain how to recognize your feelings and the feelings of others.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

0.50

Launch Course

Origination: Expiration:

Healthcare supervisors and managers are presented daily with challenges. These challenges present as process failures or those surrounding staff behaviors. An organization’s management team maps a path to support their supervisor’s success in dealing with these challenges. The approach is defined by proven characteristics, skills, and experiences. This course discusses the basic tools needed for supervisors and managers to be successful in their roles. 

Identify two qualities of good leaders, motivators, and coaches.

Describe at least three approaches used to enhance communication.

Writer
Edward Bartels, RN, BSN, MICN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Pediatric patients are not small adults and medical errors and patient harm in the pediatric population differ in many ways from those associated with adults. For example, one study estimated that adverse drug events occur three times more often in pediatric patients than adults, due in large part to their smaller physical size, early developmental stages, and dependence on others for care (Mueller et al., 2019). All perioperative nurses and surgical technologists should have a fundamental understanding of the anatomical, physiological, psychological, and emotional differences of children compared to adults and how these differences impact the care needs of pediatric patients in the pre-, intra-, and postoperative phases.

Identify anatomical, physiological, psychological, and emotional differences in pediatric patients and how those differences impact care needs in the perioperative setting.

Recall the developmental stages and needs of pediatric patients and how those stages impact care needs in the perioperative setting.

Recognize strategies for preventing and responding to medication errors and adverse drug events in children in the perioperative setting.

List surgical considerations for pediatric patients.

Staff Writer
Stephanie M. Smith MS, BSN, RN, CPN

Instructor
Brian C Sheridan, CST

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

As a professional nurse, you are expected to be familiar with many aspects of care. You are not exempt from malpractice or negligence claims because you were following orders. You are responsible for assessing, planning, implementing, and evaluating appropriate nursing care. What you document can and does reflect the care provided and the outcomes of that care. Documentation that is factual, complete, timely, and detailed is required. In this course, you will learn about concepts and rules regarding documentation in the medical record. Legal aspects to be aware of while practicing will also be discussed. The goal of this course is to educate nursing professionals in post-acute care settings about the legal implications of documentation.

Discuss malpractice, negligence, and compensatory and punitive damages as they relate to healthcare. Explain four intentional torts that a healthcare professional may be held liable for. Describe four documentation techniques to use to avoid legal issues.

Subject Matter Expert
Tameka N. Warren, MSN, RN, CLC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Diabetes is a chronic health condition that affects millions of people all over the world. This course presents the basics of diabetes, current medical treatments, and nursing care for people with diabetes. 

The goal of this course is to educate nursing professionals in all settings on basic pathophysiology, diagnosis, complications, and management of diabetes.

Describe the pathophysiology and diagnosis of the three main types of diabetes.

Recognize the common complications associated with uncontrolled diabetes.

Identify at least three diabetes management interventions for an individual with diabetes.

Subject Matter Expert
Tameka N. Warren, MSN, RN, CLC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of gynecological and obstetrical conditions and diseases, their signs and symptoms, management, and applicable nursing interventions.

Identify signs and symptoms of gynecological and obstetrical emergencies and injuries.

Describe a comprehensive plan for the care of gynecological and obstetrical conditions including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Antibiotic stewardship is a movement to improve antibiotic use through evidence-based practice. Team members become the stewards of antibiotics. This helps these medications continue to effectively fight infections. Antibiotic stewardship follows core elements to improve the use of antibiotics and their outcomes. This course discusses the core elements and benefits of an antibiotic stewardship program.
 

Describe the elements of an antibiotic stewardship program.

Identify at least three benefits of antibiotic stewardship.

Subject Matter Expert
Kathleen Koopmann, RN, BSN, PCCN

1.25

Launch Course

Origination: Expiration:

Pediatric patients are not adults. The pediatric patient requires special attention and can sometimes present a challenge to the radiologic technologist’s interpersonal skills. When working with a pediatric patient, the technologist will need to fully use their technical knowledge. However, the technologist will also need to develop patience and have a deeper understanding of how to use effective communication skills. Although immobilization devices are often necessary, their utilization is only after less restrictive measures have been utilized. It is important to remember that the most effective method of avoiding the need to immobilize a patient is communication.

List professional, age-effective communication strategies for pediatric patients, parents or guardians during radiographic procedures.

Describe safe methods of immobilizing a pediatric patient.

Discuss proper radiation protection and safety measures, techniques, and practices used in pediatric radiography (ALARA principle).

Instructor
Olive Peart, MS,RT(R)(M)


Writer
Stephanie M. Smith MS, BSN, RN, CPN

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Conflict in the workplace is inevitable, because every person is different. However, handling it the right way leads to better relationships, an improved work environment, a stronger team, and personal goal achievement. This course presents techniques essential to handling conflict in the workplace.

Identify different types of conflict. Explain how to handle conflict appropriately. Describe strategies for dealing with difficult people appropriately.

Instructor
Isla C. Miller

Expert Reviewer
Justin Hess, MS

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This course will introduce you to the influenza pandemic response and its three stages of preparation, response, and recovery. You will learn about the basic elements of a pandemic influenza plan and the steps needed to implement this plan when responding to pandemic levels of influenza in the community.

Explain how pandemic influenza occurs.

Describe three essential elements of a pandemic influenza plan.

Explain how the elements of a pandemic influenza plan are implemented during the response phase.

Instructor
Edward Bartels, RN, BSN, MICN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This nursing leadership module educates nurses about trends in the healthcare industry, discusses skills nurses can learn to influence change, and challenges every nurse to become a strong leader and a supportive team member.

Define change strategies and how resistance to change can be anticipated and managed.

Identify leadership skills that will help nurses positively influence change in healthcare organizations.

Recall characteristics of effective leaders and supportive followers.

Instructor
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

In an emergency department, information often flows amongst providers and patients quickly because of urgent, sometimes life-threatening, situations. Due to the volume of information being shared, as well as the need for it to be shared quickly and accurately, emergency department providers must be especially careful to safeguard patient information.

The goal of this course is to update nursing professionals in the acute care setting with basic information about the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.

Identify information sharing standards under HIPAA and 42 CFR Part 2.

Define the concept of consent, when you must obtain it to share or receive information, and the types of information that may not be available to you.

Instructor
Amanda C Richards, MA, LPCC, LADC, MAC

0.50

Launch Course

Origination: Expiration:

Members of the healthcare team must be able to recognize symptoms of bacterial meningitis to expedite testing and treatment, and advocate for preventive vaccination among appropriate age groups. With knowledge of preventive measures and awareness of early symptoms, the impact of meningitis can be greatly reduced.

Define meningitis and identify meningitis classifications.

List common causes, symptoms, and complications of bacterial meningitis.

Identify treatment and prevention strategies for bacterial meningitis and associated complications.

Instructor
Rebecca Smallwood, MBA, RN

1.00

Launch Course

Origination: Expiration:

This is an exciting time to work in the field of behavioral health treatment. The field has changed dramatically in the direction of operating on the principles of recovery. Recovery treatment involves changing our attitudes and beliefs about serious mental illness and the long-term effects of these illnesses over the lifespan to reflect the belief that recovery is the expected outcome. The field continues to expand into areas of advancing the integration of mental health to physical health, connecting to multiple dimensions of wellness and alternative medicine, as well as incorporation of peer recovery specialists. Each of these areas supports the recovery of persons with behavioral health issues.

Recall the defining principles of the wellness and recovery movement in the treatment of persons with serious mental illness (SMI).

Indicate at least three ways you can align your practices with the guiding principles of recovery when working with individuals with SMI.

Identify three things you can do to help individuals overcome the stigma of diagnosis of SMI.

Instructor
Amanda Price

0.50

Launch Course

Origination: Expiration:

The use of technology has bloomed in the healthcare industry. While technology’s use has improved the delivery and continuity of care, it increases the chance that an unauthorized person will be able to access individuals’ protected health information, or PHI. Therefore, to protect electronic PHI, your organization is required to follow a specific HIPAA rule, known as the Security Rule.

The goal of this course is to describe the Security Rule and ways you can prevent breaches.

Describe the HIPAA Security Rule.

Identify at least three ways to prevent breaches of the HIPAA Security Rule.

Expert Reviewer
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Despite great strides in the reduction of medical errors, mistakes that result in patient harm remain too frequent in American healthcare institutions. In recent years, healthcare systems and institutions have sought to emulate the model of the high reliability organization or HRO. HROs are known for their safe operation and limited degree of failure despite engaging in potentially hazardous and highly complex activities. Researchers have identified several distinctive qualities specific to HROs that may be applied to healthcare contexts, with some caveats. Due to their unique and ubiquitous role within healthcare institutions, nurses have the potential to make significant contributions to this process.

The goal of this course is to equip nurses with knowledge of the characteristics and principles of high reliability organizations and the role of nurses in supporting high reliability.

Describe the characteristics and principles of high reliability organizations.

Describe the role and responsibilities of nursing in supporting high reliability organizations.

Instructor
Carrie Furberg, BSN, RN, CRN

1.00

Launch Course

AMA PRA Category 1 Credit™, MOC, and ANCC

Origination: Reviewed: Expiration:

Resuscitation of children and adults differs in a number of ways, including the appropriate time to activate the emergency response system, initiate rescue breathing, and use defibrillation. Children who collapse suddenly are likely experiencing ventricular fibrillation (VF) or pulseless ventricular tachycardia (PVT), which requires immediate CPR. The ability to use a defibrillator safely and effectively on a pediatric patient experiencing cardiac arrest is essential to providing quality care.

Describe the importance of early and rapid defibrillation for shockable rhythms in the pediatric population. Recall the appropriate pediatric defibrillation shock dose and regimens, and at least two safety concerns regarding the use of AEDs in the pediatric population. Explain the importance of the interprofessional team approach when performing pediatric defibrillation.

Subject Matter Expert
Stephanie Whitfield, MSN, RN, CPN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Aneurysms can be deadly and can come on suddenly. Knowing what to do to help your patient with an aneurysm could be the difference between life and death for them. Early detection and management are the best tools to prevent a fatal outcome. Healthcare professionals should know what an aneurysm is, which of their patients are at highest risk, the signs and symptoms of an aneurysm, and how to manage an emergency rupture. This course focuses on central arterial aneurysms of the abdominal and thoracic aorta.

Recall concepts associated with vascular physiology and types of aneurysms.

Recognize clinical manifestations of central arterial aneurysms and associated risk factors.

Apply common techniques for managing patients with abdominal and thoracic aneurysms, pseudoaneurysms, and dissections.

Writer
Sarah Hunter, RN, CNRN, CMSRN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of maxillofacial and ocular emergencies, their signs and symptoms, management, and applicable nursing interventions. 

The goal of this course is to review the knowledge domains specific to maxillofacial and ocular emergencies included as a part of the Certified Emergency Nurse (CEN®) exam.

This course is not affiliated with the Board of Certification for Emergency Nursing (BCEN).

Identify signs and symptoms and the management of life-threatening maxillofacial illnesses and injuries.

Analyze strategies to manage ocular conditions and emergencies.

Instructor
Rhoda Phillips, MSN, RN, CEN

0.50

Launch Course

Origination: Expiration:

In healthcare there is a saying that if it was not documented, it did not happen. While this saying is typically used by healthcare providers and nursing staff, it is also true for managers and human resource professionals. Your goal for documentation is to officially record agreements with employees, actions taken, goals set, and employee issues. Documentation not only helps protect your organization, it also helps make important staff decisions. When you understand your documentation responsibility and when documentation is necessary and helpful, you will be in a better position to lead your staff. Good documentation promotes clarity and understanding. This course discusses when and what people managers should document. It also discusses documentation best practices.

Describe the manager’s role and responsibility in documentation.

Indicate at least three personnel matters that require manager documentation.

Subject Matter Expert
Annette Brownlee BSN, RN

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

While much of the responsibility for nurse retention has been placed on the administration hierarchy, nurses themselves must take an active role in understanding why colleagues choose to remain in their jobs. Nurses play a vital role in developing and implementing strategies that create an engaging and rewarding work culture. Improving nurse retention also directly improves patient outcomes.

Discuss the benefits of retention on the quality of patient care and the reasons nurses leave an organization.

Recall strategies for retaining nurses in the workplace.

Subject Matter Expert
Andrea Powell, RN, BSN

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

This introductory overview of cultural diversity will help enable you to interact with others of diverse cultures and effectively perform your job responsibilities.

Explain the importance of understanding a person's culture when providing services.

Examine common issues in cultural diversity.

Identify appropriate responses to cultures that differ from your own.

Benjamin Reese, Jr., Psy.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The biopsychosocial model takes a more holistic perspective, emphasizing biological, sociocultural, and psychological factors that relate to the risk of these disorders. This course will present an overview of this model’s primary assumptions, how it differs from other perspectives on substance-related and addictive behaviors, and how it can inform your approach to treatment. The goal of this course is to provide social workers, psychologists, alcohol and drug counselors, marriage and family therapists, professional counselors, and nurses in health and human services with information on how the biopsychosocial model is used in treatment for substance-related and addictive disorders.

Explain how substance-related and addictive disorders develop according to the primary assumptions of the biopsychosocial model.

State how the biopsychosocial model differs from other perspectives on substance-related and addictive disorders, such as the biomedical/ disease model.

Describe how the biopsychosocial model impacts treatment approaches for substance-related and addictive disorders.

Instructor
Bryn Davis, LPC, MAC

0.50

Launch Course

Origination: Expiration:

Earthquakes and tsunamis unleash powerful forces of nature. They cause catastrophic infrastructure and property damage and can result in tremendous loss of life. This course presents some basic facts about earthquakes and tsunamis, including considerations for preparedness and protective actions.

The goal of this course is to provide all staff with a basic overview of earthquakes and tsunamis.

Explain where and how earthquakes and tsunamis occur.

Identify potential hazards before an earthquake.

Employ protective actions to enhance safety during and after an earthquake or tsunami.

Expert Reviewer
Anthony A. Barone, M.P.S., M.P.H., CBCP, CEM, CHMM, NRP, PMP, and Chief Executive Officer and Protective Paramedic at EMERGILITY, LLC.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

 The goal of this continuing education module is to help nurses advance their understanding of perinatal HIV transmission, prevention factors, and related legal and ethical issues.

Identify factors that increase the risk of perinatal HIV transmission.

Discuss strategies to reduce mother-to-infant HIV transmission.

Instructor
Christine Ann Balt, DNP, FNP-BC, AACRN

Staff Writer
Kimberly Workman, MA

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Influenza, also known as the “flu,” can have a significant cost due to restricted activities, illness, and deaths. Pregnant women, children, older adults, and individuals with respiratory or chronic debilitating conditions are particularly vulnerable to serious complications of influenza. This course will teach you simple steps to protect yourself and those you serve from getting or spreading the flu.  

The goal of this course is to provide all staff with the basics of flu prevention, symptoms, and treatment strategies.

Identify signs and symptoms of influenza. Describe ways to prevent the spread of influenza viruses.

Expert Reviewer
Jennifer W. Burks, M.S.N., R.N.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The OR is a complex environment. Highly trained individuals interact in a specialized setting with sophisticated and technically complicated devices, instruments, and equipment. There are also substantial differences among team members related to education, experience, skill level, influence, and formal and informal power. This course will inform nurses and surgical technologists of the evidence-based steps to take to create a culture of safety in the OR.

Identify the communication processes that aid in reducing medical errors and review recommendations for the safe transfer of patient care information.

Name organizations that are helping to create a culture of patient safety and their recommendations to meet this goal.

Determine the components of a just culture that promote trust and accountability and recall a 10-step process for creating a culture of safety in the OR.

Instructor
Rhiannon Winsor, Ed.D, MBA, CST, CRCST
Andrea Powell, RN, BSN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Treatment planning documentation is a critical link between the client, the services you provide, and the client’s progress. This course will reinforce what you already know about plans of care while offering you direction and structure for capturing the real therapeutic relationship on paper. You will learn how to better represent the care process by incorporating the core principles for clinical documentation. You will take a fresh look at ways to record your client’s strengths, goals, and treatment objectives, while also evaluating methods to accurately represent interventions, outcomes, and discharge plans. The goal of this course is to provide professionals in addictions, behavioral health counseling, case management, care management, marriage and family therapy, psychology, social work, and nurses in a health and human services setting with current strategies and recommendations for effective and person-centered treatment planning documentation.

Recall the seven core principles of effective treatment planning documentation and three effective ways to document client strengths and barriers to treatment during the planning process.

Describe how to develop measurable, client-focused, and culturally sensitive goals and objectives for treatment planning.

Instructor
Jacob Helton, Psy.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Improving hospital processes surrounding discharge and transitions of care can reduce adverse events and readmissions. Process improvements may also lead to better patient adherence to the treatment plan and their overall experience with care. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a national standardized survey required for hospitals participating in Centers for Medicare & Medicaid Services (CMS) programs. Survey results are linked to hospital reimbursement from CMS. This course provides updated information for clinicians about care coordination and transitions of care in relation to HCAHPS.

Determine the impacts of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and Hospital Value-Based Purchasing (HVBP) programs on healthcare organizations.

Categorize transitions of care, care coordination, and discharge planning.

Select strategies to improve interprofessional teamwork.

Instructor
Stephanie M. Smith MS, BSN, RN, CPN

Expert Reviewer
Deborah Zastocki, DNP, EdM, MA, RN, NEA-BC, FACHE(r)

1.00

Launch Course

AMA PRA Category 1 Credit™, MOC, and ANCC

Origination: Reviewed: Expiration:

In this course, you will learn about pediatric anatomical and physiological differences, which will help you recognize normal variations throughout your assessment. Additionally, you will learn communication methods to help children feel more at ease during your assessment. Finally, you will understand essential warning signs that require immediate referral to additional medical professionals using the available resources and tools.

Choose at least three strategies to help ensure success during an exam of the infant, child, and adolescent. Identify the proper way to perform a pediatric head-to-toe assessment using appropriate resource tools. Recognize signs in the infant, child, and adolescent that are concerning.

Subject Matter Expert
Stephanie Whitfield, MSN, RN, CPN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex, national origin, age, disability, or genetic information. The federal laws are very specific about the ways in which you, as an employer, are expected to select, promote, and accommodate your employees. You can be held liable for discrimination whether or not you intentionally discriminated against your employee, so it is imperative that you understand the federal laws prohibiting discrimination.

Identify at least five employment practices that may constitute discrimination. Identify at least three examples of “reasonable accommodation” of employees and “undue hardship” to an organization.

Subject Matter Expert
Linda M. Wantuch, MSM, SPHR, SHRM-CP

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of cardiovascular conditions and emergencies, such as acute coronary syndrome, aortic aneurysm/dissection, and cardiopulmonary arrest.

Identify signs and symptoms of cardiovascular emergencies and conditions.

Describe a comprehensive plan for the care of cardiovascular emergencies, including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The purpose of this program is to inform the emergency nurse of medical emergencies, including a comprehensive assessment and appropriate intervention.

Identify signs and symptoms of medical conditions and injuries.

Describe a comprehensive plan for the care of medical conditions including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.50

Launch Course

Origination: Expiration:

Healthcare professionals working in magnetic resonance (MR) environments must be aware of warnings and contraindications for MRI examination and know requirements for careful initial patient screening, accurate determination, and characterization of permanent implanted or temporary devices. Medical devices and ferromagnetic objects may malfunction in a magnetic field or pose a projectile risk which could cause harm or injury to patients and staff. Controlling access to the environment and properly screening patients can help prevent accidents and injury. Only properly trained personnel are authorized to perform final patient screening and access equipment. Proper safety and security require plans for facility design and emergency preparedness.

Identify the basic principles of MR technology.

List the potential hazards and risks associated with MRI.

Recognize guidelines and recommendations associated with MRI safety.

Writer
Olive Peart, MS,RT(R)(M)

1.25

Launch Course

Origination: Expiration:

This course provides information about the dynamics of intimate partner violence, or IPV, risk factors, safety concerns, screening measures, and how staff can be the most helpful in these situations.

The goal of this course is to help administrative staff, general staff, and direct care staff in all healthcare settings gain a basic understanding of the dynamics of intimate partner violence.

Define domestic and intimate partner violence.

Describe risk factors for intimate partner homicide, including guns and strangulation.

Identify at least two screening measures used to identify persons who have experienced IPV.

Subject Matter Expert
Pamela Green, LCSW RPT

0.50

Launch Course

Origination: Expiration:

To manage the threat posed by multi-drug-resistant organisms (MDROs), all healthcare workers and individuals must work together. Along with providing a comprehensive look at new and ever-changing MDROs, this course covers disease trends associated with MDROs, the national approach to combat MDROs, leading practices and clinical interventions, and the psychosocial effects of treatment. You will learn prevention measures and methods to control the spread of MDROs in our communities and throughout health care.

Describe the current problem with multi-drug-resistant organisms (MDROs).

Identify disease trends associated with MDROs.

Identify the most common MDROs.

Identify how to decrease the transmission of MDROs.

Describe the national approach to combat MDROs.

Describe the psychosocial effects of treatment.

Instructor
Susan Heinzerling, RN, CHPN

1.25

Launch Course

Origination: Expiration:

This course will offer a blend of ethical and legal information, clinical vignettes, and strategies that can later be applied in therapeutic settings. The content of this course includes information about informed consent, confidentiality, privacy, boundaries, mandatory reporting, and rules for sharing information. The course assumes the learner has a basic understanding of telehealth technologies and formats. To learn more, you can search the Relias library for additional courses related to telehealth.

The goal of this course is to provide addictions professionals, behavioral health counselors, marriage and family therapists, psychologists, social workers, and nurses in health and human services settings with strategies and information for competent and ethical telehealth practice.

Name the key sources of information that inform ethical and legal telehealth service delivery.

Identify at least two competencies required for delivering telehealth services.

List specific steps for ensuring confidentiality, informed consent, appropriate boundaries, mandated reporting, and sharing of information within telehealth service delivery.

Describe common ethical missteps and legal problems that arise with telehealth service delivery and how providers can avoid these issues.

Instructor
Stephanie L. Furness-Kraft, LCSW, CCTP

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Healthcare professionals are often unprepared to respond to requests for physician-assisted death. With the increase in end-of-life discussions and more arguments for legalizing physician-assisted dying, healthcare professionals need to understand the reasons patients may initiate such a request. Healthcare professionals need to appropriately respond to these requests. This course discusses physician-assisted death and the related concepts. It also discusses ethical and legal concerns related to physician-assisted death. Without the knowledge and understanding of physician-assisted death, healthcare professionals may not respond appropriately to these requests from patients.

 

Define physician-assisted death and the related concepts.

Identify ethical and legal concerns related to physician-assisted death.

Describe appropriate responses to requests for physician-assisted death.

Instructor
Elizabeth Vaccaro, BSN RN, MSCN

0.50

Launch Course

Origination: Expiration:

Symptoms such as fever, cough, and chills can alert you to the presence of an infectious or communicable disease in a child. When identified, these symptoms can alert you to potential concerns in your environment. Some symptoms are less obvious and may require careful inspection of the child to determine potential risk factors. Children are exposed to a variety of environments. Caregivers working with families must have the ability to identify health care concerns quickly to stop the spread of disease.

Identify common signs and symptoms of communicable diseases in children.

Indicate effective prevention and management strategies for reducing the occurrence and impact of communicable diseases.

Instructor
Pamela Green, LCSW RPT

Expert Reviewer
Stephanie M. Smith MS, BSN, RN, CPN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

This course explains the concept of a professional therapeutic boundary and how it differs from a personal relationship. You will learn about the ethical role of the clinical practitioner in establishing appropriate roles and boundaries, the difference between boundary crossings and boundary violations, how to appropriately use social media and other technology, and how to recognize situations with high potential for harmful boundary violations. As you master these skills, you will become more effective in maintaining an appropriate relationship between you and your clients.

Recall the meaning of a therapeutic boundary and the difference between boundary crossings and boundary violations.

Indicate how to avoid the red flags of boundary violations.

Discuss current standards for use of social media and other technology pertaining to maintaining therapeutic boundaries.

Instructor
Amanda Gayle, Ph.D.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Hospitals and providers currently receive reimbursement by meeting criteria established by the Centers for Medicare & Medicaid Services (CMS). Quality measures and length of stay data are measures that affect hospital reimbursement. Yet the patient’s experience of care also remains a key factor in hospital reimbursement models. CMS uses the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to measure the patient’s experience, and nursing care is one part of the survey. Hospitals that perform well on the HCAHPS ratings are more likely to receive better reimbursement and bonuses. Nurses impact hospital ratings and reimbursement by providing the patient with a positive care experience.

Describe the impact of patients’ perception of their care experience on hospital reimbursement.

Discuss HCAHPS survey questions about staff responsiveness and strategies for improving survey ratings for these items.

Discuss the HCAHPS survey questions about medications and strategies for improving survey ratings for these items.

Instructor
Deborah Zastocki, DNP, EdM, MA, RN, NEA-BC, FACHE®

Staff Writer
Carrie Furberg, BSN, RN, CRN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Individuals with serious mental illness (SMI) die at a younger age as compared to individuals who do not have SMI (Schmutte et al., 20121). Data shows that this trend is getting worse; individuals with serious mental illness are dying even earlier and most often from preventable causes. As a professional working with adults with serious mental illness, you are well-poised to help your clients address the preventable causes of premature death through the utilization of recovery-oriented, evidence-based practices. In this course, you will learn about the core values underlying the Illness Management and Recovery (IMR) model, recent adaptations of the IMR model, how IMR can support you in addressing both physical and mental health symptoms, and how the approach’s teaching principles can support your clients with serious mental illness manage and recover from their illnesses. This course provides an overview of IMR practices. Through the use of interactive exercises and detailed vignettes, the course will give you the information and techniques you need to make IMR an effective part of your therapeutic toolbox. The content in this course is applicable to nurse practitioners, nurses, alcohol and drug counselors, marriage and family therapists, professional counselors, psychologists, and clinical social workers in human services settings. Inclusion of SAMHSA content does not constitute or imply endorsement or recommendation by the Substance Abuse and Mental Health Services Administration, the U.S. Department of Health and Human Services, or the U.S. Government.

Recall the core values, principles, goals, and benefits of IMR. Indicate how to use the key evidence-based components of IMR to support recovery with individuals with behavioral health disorders. Identify adaptations of the IMR model, and how their core values, principles, and goals differ from IMR.

Subject Matter Expert
Amanda Gayle, Ph.D.

1.00

Launch Course

AMA PRA Category 1 Credit™, MOC, and ANCC

Origination: Reviewed: Expiration:

According to the U.S. Census Bureau, minority groups will outnumber what is now considered mainstream culture by the middle of this century. Healthcare professionals need to heighten their awareness about the importance of role, culture, and tradition in preventing and treating women’s unique healthcare problems. When there is a lack of cultural sensitivity in communication, patients are less likely to be content with their healthcare experience, increasing the likelihood of miscommunication and possible cultural disparities. These factors can also cause non-compliance with treatment, worse health outcomes, and a higher incidence of adverse events.

The goal of this course is to equip healthcare professionals with knowledge of the impact of culture on women’s health beliefs and practices and their responses to current approaches to care.

Recall different cultural practices that impact women in various stages of life. Identify two cultural practices that interfere with women’s health. Recognize ways to provide culturally competent care to women.

Subject Matter Expert
Andrea Powell, RN, BSN

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

he purpose of this course is to inform the emergency nurse of communicable diseases, including a comprehensive assessment and appropriate interventions.

Identify alterations in the biological, physiological, and psychological status of patients experiencing communicable disease emergencies.

Describe a comprehensive plan for the care of communicable disease conditions including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The purpose of this program is to inform the emergency nurse of common orthopedic emergencies, including a comprehensive assessment and appropriate interventions.

Identify signs and symptoms of orthopedic and wound emergencies.

Describe a comprehensive plan for the care of orthopedic and wound emergencies including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Septic arthritis is caused by infection and inflammation in the joint and can result in significant damage to the joints. Early recognition and treatment are critical to the preservation of joint function. This course will discuss how to quickly identify and treat septic arthritis.  

The goal of this course is to provide physicians, nursing professionals, and radiologic technologists with information about septic arthritis.

Recall how septic arthritis is acquired and its typical presentation.

Identify the laboratory and radiological tests used to make a diagnosis of a septic joint.

Recognize the principles of septic joint treatment.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

Origination: Expiration:

Personal protective equipment, or PPE, is special clothing or equipment that protects employees from infectious diseases. When worn properly, PPE protects your skin, mouth, nose, and eyes from infectious materials such as viruses and bacteria. This course will review how to choose the correct PPE. It will also provide educational resources for commonly used chemicals.

The goal of this course is to teach all staff in all post-acute settings how to choose the correct PPE.

Identify hazards that require personal protective equipment (PPE).

Recall situations that require PPE and the proper order for donning and doffing PPE.

Identify hazardous chemical resources.

Subject Matter Expert
Stephanie Whitfield, MSN, RN, CPN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Proficiency in the use of a validated stroke scale, such as the National Institutes of Health Stroke Scale (NIHSS), is important for any member of the healthcare team caring for patients with acute stroke. This stroke assessment scale efficiently assesses stroke severity, offering objective information about prognosis and outcomes along with directing early treatment. With proper training in the use of the NIHSS, including serial monitoring, specifically for those at risk for worsening neurologic status, little variance should exist in results among clinicians. Education is essential to improving reliability and increasing effective communication regarding treatment of stroke patient

State how to perform a neurological assessment using the NIHSS

Describe the stroke scale’s validity in predicting lesion size and stroke severity

Discuss the NIHSS as a predictor of outcomes in patients with stroke 

Instructor
Anna Ver Hage, MSN, AGACNP-BC, CCRN, CNRN


Expert Reviewer
Susan Tocco, RN, MSN, CNS, CNRN, CCNS
Terri-Ellen J Kiernan, RN, FNP

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Transfusions are a life-saving intervention, but transfusion errors, particularly errors involving ABO incompatibility, can be deadly. Three actions that have frequently been a contributing cause for ABO incompatibility errors are incorrect labeling of the blood sample for crossmatching, incorrect interpretation by personnel in the blood bank, and incorrect identification of the patient prior to initiation of a transfusion. Laboratory staff and nurses who are involved in the administration of blood products must strictly follow facility policies to ensure that they give the correct blood product to the correct patient. The goal of this course is to provide information about blood incompatibility errors and the evidence-based practices to prevent them.

List at least three factors that contribute to blood incompatibility errors.

Describe blood type compatibility between the donor and recipient and the processes involved in the safe transfusion of blood products.

Identify transfusion reaction types and the processes involved in the investigation and management of transfusion reactions when they occur.

Instructor
Dana Bartlett, RN, MSN, MA, CSPI

Staff Writer
Laura Bell, BSN, RN, CCRN

Expert Reviewer
Catherine J. Swift, MT(ASCP)

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This course provides an overview of essential skills and considerations for engaging in sensitive and effective advance care planning conversations. You will learn the most important decision domains to address as outlined in the FIVE WISHES® framework, how to demonstrate compassionate communication, and conversation skills specific to eliciting values-based end-of-life care decisions.

The goal of this course is to provide healthcare professionals in all settings with enhanced communication skills related to advance care planning.

Identify the five most important decision domains to discuss with people during advance care planning conversations as outlined in the Five Wishes conversation framework.

Define the benefits of compassionate communication and identify the skills involved.

Define and apply specific skills necessary for conducting effective and sensitive advance care planning conversations.

Identify general considerations to keep in mind when conducting advance care planning conversations.

Instructor
Kathleen Taylor, MA, LMHC

0.50

Launch Course

ANCC Accreditation

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

Sepsis is the result of a dysregulated host response to severe infection that can result in systemic inflammation, immune system dysfunction, coagulopathies, multi-organ system failure, and death (Rhodes et al., 2017). The signs and symptoms of sepsis can vary in onset and presentation and depend on many individual patient factors. Early recognition and intervention is key to improving patient outcomes. Nurses are vital in this role as they are readily at the bedside and able to continually assess the patient and communicate changes in patient condition to providers. The goal of this course is to challenge the learner’s ability to identify key risk factors for sepsis and recognize signs and symptoms of early and progressive sepsis. It will also challenge the learner to accurately anticipate management strategies in the treatment of sepsis and sepsis-related complications.

Identify key risk factors for sepsis.

Recognize the signs and symptoms for early and progressive sepsis.

Identify management strategies and in the treatment of sepsis and potential sepsis-related complications.

Instructor
Laura Bell, BSN, RN, CCRN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Healthcare professionals often feel unprepared to ask about abuse or to counsel a pregnant woman who is being abused, although they are in a unique position to assess for IPV and to support women who experience it. As such, it is necessary for clinicians to skillfully screen for IPV and offer effective interventions when appropriate.

Recognize three barriers to and three recommendations for assessing IPV.

Recall four questions that are used to assess for IPV.

Identify three intervention strategies for women experiencing IPV.

Writer
Claire Hartman, RN, IBCLC

0.50

Launch Course

Origination: Expiration:

Social media and other forms of electronic communication allow people to instantly share pictures and messages with anyone, anywhere. But as the opportunities to share information online have increased, so have the challenges for keeping information private.

The Health Insurance Portability and Accountability Act, known as HIPAA, was designed to protect individuals’ rights and their personal healthcare information. HIPAA applies to both the storage and transfer of electronic protected health information, so these electronic communications must be handled carefully.

Describe at least three ways to avoid HIPAA violations when using electronic communication.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

According to the Centers for Disease Control and Prevention (2021a), more than 795,000 people experience a stroke each year in the U.S. Stroke is the fifth leading cause of death in the U.S. and is a leading cause of serious, long-term disability. Over half of individuals 65 years old or older who survive a stroke have mobility deficits. Up to 40% of people who suffer a stroke continue to have moderate to severe impairments and require extra care (American Stroke Association, 2019). By understanding the cause of stroke and how to both treat and prevent it, you have the power to improve the lives of the people in your care. This course discusses how to identify when someone is having a stroke as well as treatment both during and after a stroke.

Discuss the pathophysiology of a stroke.

Describe at least three interventions for someone experiencing a stroke.

Identify strategies for achieving quality of life after a stroke.

Subject Matter Expert
Annette Brownlee BSN, RN

1.00

Launch Course

AMA PRA Category 1 Credit™, MOC, and ANCC

Origination: Reviewed: Expiration:

The federal Health Insurance Portability and Accountability Act (HIPAA) was implemented in 1996 and has evolved significantly. While HIPAA regulations have many varying components, the part of HIPAA most relevant to healthcare professionals, however, centers around the protection of an individual’s healthcare information. Because you play a key role in the production of healthcare information, you play a key role in its protection.

The goal of this course is to provide licensed professionals with an understanding of HIPAA, privacy, and security.

Describe the intent of HIPAA. Apply professional practices that protect privacy. Recognize practices that protect the security of electronic protected health information.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

0.25

Launch Course

Origination: Reviewed: Expiration:

Emotional intelligence (EQ) is the ability to understand, express, and regulate your own emotions. It also refers to your awareness of what the people around you are feeling. One of the hallmark skills of EQ is the ability keep your emotional brain and your thinking brain working together, even in intense or stressful situations. Why is this important? What can it do for you?

The goal of this course is to teach all staff strategies to manage emotions.

Choose between responding intentionally to a conflict and reacting on the basis of emotions. Apply practices to strengthen your emotional intelligence, or EQ.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of cardiovascular conditions and emergencies, such as acute coronary syndrome, aortic aneurysm/dissection, and cardiopulmonary arrest.

The goal of this course is to inform the emergency nurse of cardiovascular conditions and emergencies, including a comprehensive assessment and appropriate intervention.

Identify signs and symptoms of cardiovascular emergencies and conditions.

Describe a comprehensive plan for the care of cardiovascular emergencies, including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The purpose of this program is to describe the impact of professional practice issues as they relate to the emergency nurse, their patients, and the health care system.

Recognize vulnerable patient populations and sensitive care situations facing emergency nurses.

Identify professional practice issues across the health care system that support high-quality patient care and satisfaction.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.50

Launch Course

Origination: Expiration:

The Family and Medical Leave Act (FMLA) is a federal law that mandates unpaid leave, job protection, and other benefits for eligible employees who face specific family or medical challenges. As an employer or supervisor, you need to know what obligations the FMLA imposes on your organization when an employee requests leave from their job. This course introduces you to key provisions of the FMLA such as which employees have rights under the FMLA and the circumstances under which they are eligible to take protected leave. 

The goal of this course is to educate administrators and human resource (HR) professionals in all healthcare settings about the Family Medical Leave Act. 

Discuss the FMLA mandates regarding employee leave and reinstatement.

Determine whether the FMLA applies to employees at your organization.

Identify at least two FMLA-qualifying events.

Subject Matter Expert
Linda M. Wantuch, MSM, SPHR, SHRM-CP

Reviewer
Edward Bartels, RN, BSN, MICN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course explains the indications for hysterectomy, a commonly performed surgical procedure. You will learn the different approaches and the areas of special learning needs for women experiencing this procedure. Also covered is post-operative nursing care for women who undergo a hysterectomy, whether that care takes place in a surgery center, a hospital, or at home.

List three indications for a hysterectomy

Identify three areas of special learning needs for women experiencing a hysterectomy

Outline the nursing care in the surgery center or hospital and at home for women who undergo a hysterectomy

Instructor
Kathleen Cross, MSN, RNC-OB, LCCE

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Universal Protocol is a Joint Commission strategy for preventing wrong-site surgeries, along with monitoring adherence by accredited facilities. The safe surgery checklist initiative, by the World Health Organization, was established to provide an outline of necessary tasks to complete in each perioperative phase of care. Along with these, there are many other risk-prevention strategies and tools to help keep surgical patients safe from harm.

The goal of this course is to equip nurses and CSTs with tools and other evidence-based practices for preventing wrong-site surgeries.

Identify common causes and risk factors for wrong-site surgeries.

Describe the steps of the Universal Protocol and the three phases of the World Health Organization's Surgical Safety Checklist.

Summarize innovative, evidence-based strategies for preventing wrong-site surgeries.

Instructor
Brandy Verton, BSN, RN

Expert Reviewer
Jaclyn Rochelle, SFA, CST

0.50

Launch Course

Origination: Expiration:

This course, which was designed to comply with HIPAA law, will help you protect the privacy of the people you provide care for. Allowing unauthorized individuals to see a person’s personal health information can have severe consequences for you and your organization, even if it happens by accident.

The goal of this course is to provide post-acute care staff with basic information about the principles of confidentiality, privacy, and security.

Explain why HIPAA exists.

Identify at least three things in the medical record that can be used to identify an individual.

Describe at least three best practices to prevent HIPAA violations.

Expert Reviewer
Ron Orth RN, CHC, CMAC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Centers for Disease Control and Prevention (CDC) states that approximately 795,000 people within the U.S. experience a stroke annually, and among these individuals, over 75% experience a stroke for the first time (National Center for Chronic Disease Prevention and Health Promotion, 2021). Stroke, a national and international neurological problem, is the fifth leading cause of death in the U.S. and the second leading cause of death globally (World Health Organization [WHO], 2020; American Stroke Association [ASA], n.d.). Nurses need to be informed about the urgency of early treatment to be proactive in educating their communities. They also need to understand the resulting behavioral differences created in right- versus left-hemispheric strokes, and how a lack of knowledge can negatively impact immediate post-stroke care.

Identify the risk factors, causes, and acute treatment strategies of strokes.

Recognize the neurologic deficits associated with left- and right-sided strokes, the significance of post-stroke depression, and the importance of depression screening.

Instructor
Andrea Powell, RN, BSN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Proper functioning of the endocrine system is essential to checks and balances that maintain internal equilibrium. Antidiuretic hormone (ADH) plays a major role in controlling fluid balance. The release of ADH is initiated when the body recognizes a low circulating blood volume causing an increase in water absorption. Syndrome of inappropriate antidiuretic hormone (SIADH) is a condition in which the body has an increased response to ADH or an excessive amount of ADH is secreted. In this course, you will learn about SIADH and associated nursing care.

Explain the role of ADH in the regulation of fluid volume.

Describe treatment and nursing care for patients with SIADH.

Identify risk factors, common signs and symptoms, and potential complications of SIADH.

Instructor
Cathryn Ayers, RN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Critical thinking is the cognitive process of analyzing or evaluating information, and the “disposition to be deliberate about thinking that lead to action that is logical and appropriate” (Von Colln-Appling & Giuliano, 2017, p. 106). Critical thinking involves using a variety of cognitive skills and making an intellectual commitment to using the information gained to inform and direct behavior. This course covers the critical thinking process and describes its relevance and benefits, as well as practical ways to apply critical thinking for nurses and leaders in healthcare settings. While this course focuses on the application of critical thinking in the nursing profession, concepts and strategies presented in this course can be applied to all aspects of healthcare.

Explain critical thinking and its relevance in healthcare.

Describe critical thinking skills and how to use them.

Identify the steps involved in the critical thinking process.

Identify ways to improve one’s critical thinking.

Instructor
Jessica Peckham, RN-BC, CCM

0.25

Launch Course

Origination: Expiration:

Within any healthcare organization, there are systems, policies, and procedures that can be improved or events that could have been prevented. A root cause analysis is a tool that helps healthcare organizations improve their systems by using a team process of discovery. When you understand how to use a root cause analysis, you can apply it to create better solutions, prevent adverse events, and create more effective and efficient systems. This course discusses what a root cause analysis is and how to use it.

Describe how a root cause analysis can be used proactively and reactively.

Subject Matter Expert
Annette Brownlee BSN, RN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Healthcare professionals witness the impact on patients’ quality of life and also see how hard it is for people to make changes in their health. Motivational interviewing is a patient-centered way to have a conversation that supports those struggling to make behavioral changes. The provider helps the patient explore personal motivators and identify their own goals. The approach is based on what matters to the patient. When each member of an interprofessional team practices from this point of view, the results can be positive for the patient and for the practitioners.

Identify how the spirit and the four processes of Motivational Interviewing help patients consider their own reasons for change. Recall at least three specific Motivational Interviewing skills you can use to help patients resolve ambivalence in favor of making change.

Subject Matter Expert
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.50

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Borderline personality disorder (BPD) is an increasingly common diagnosis. Unfortunately, BPD continues to be misunderstood, stigmatized, and ineffectively treated. Part of the reason for this is the behaviors associated with the disorder fit into many diagnostic categories, making it sometimes difficult to distinguish BPD from other disorders. This course was created to give you the tools you need to accurately identify individuals with BPD and provide you with information about the treatment options available. You will learn about how BPD develops, the goals of treatment, and the challenges you might experience when working with this population. Finally, you will learn some of the most common issues that individuals with BPD experience while in treatment.
 
The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals with information about theory, treatment, and common challenges when working with an individual that has BPD.
 
DSM™ and DSM-5-TR™ are registered trademarks of the American Psychiatric Association. The American Psychiatric Association is not affiliated with nor endorses this course.

Indicate the primary symptoms of BPD, its general course and prognosis, and the risk factors associated with it. Identify at least 3 evidence-based approaches to treating clients with BPD. Describe common challenges that arise when treating individuals with BPD and ways to address these or reduce their potential impact.

Subject Matter Expert
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of respiratory emergencies, their signs and symptoms, their management, and the nursing interventions. 

The goal of this course is to review the knowledge domains specific to respiratory emergencies included as a part of the Certified Emergency Nurse (CEN®) exam.

This course is not affiliated with the Board of Certification for Emergency Nursing (BCEN).

Identify signs and symptoms of life-threatening respiratory illnesses and injuries.

Analyze strategies to manage respiratory conditions and emergencies that present to the emergency department.

Instructor
Rhoda Phillips, MSN, RN, CEN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Veterans are 1.5 times more likely to die by suicide than non-veterans (U.S. Department of Veterans Affairs [VA], 2022). This course will explain the specific factors that increase suicide risk in veterans. You will also learn about assessment and intervention approaches used to manage suicide risk in this population.

The goal of this course is to provide knowledge to addictions, behavioral health counseling, case management/care management, marriage and family therapy, nursing, psychology, social work professionals, and physicians in health and human services settings about suicide prevention strategies for veterans.

Identify three factors that specifically increase suicide risk in veterans.

Recall screening and assessment strategies to identify veterans at risk for suicide.

Define three effective ways to intervene to reduce suicide risk among veterans.

Subject Matter Expert
Bridgett Ross, PsyD

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Military cultural competence is essential to effectively engage, understand, and support active duty service members, reservists, and veterans in behavioral health treatment. Those in the military represent a specific cultural group. This course will provide you with an introduction to military culture. You will learn about the overall structure of the military, the core values of the primary branches, and the unique experiences of specific sub-populations within the military. This information will help you more effectively engage with, understand, respect, and support the military service members who seek your services.

The goal of this course is to provide addiction, behavioral health counseling, case management/care management, marriage and family therapy, nursing, psychologist, and social worker professionals in health and human services settings with information about military culture in general, the effects of military culture on sub-populations, and how behavioral health concerns affect military service members and veterans.

Describe key aspects of military culture, the sub-populations within military culture, and the unique needs and experiences of those groups.

Describe the overall structure of the military and its primary branches.

Recall two perceived consequences by service members and veterans of receiving a behavioral health disorder diagnosis.

Subject Matter Expert
Scottie Smith, Psy.D.

Reviewer
Kimberly Workman, MA

1.00

Launch Course

Non-accredited Education

Origination: Expiration:

This course is about harassment in the workplace, including sexual harassment and other types of workplace harassment. It looks at the basic skills needed to deal with situations involving harassment. This course will provide information that will help produce a healthy work environment that is free of harassment. It will also help you understand your role if you encounter harassment in the workplace. The content in this course is applicable to all employees.

Define workplace harassment. Identify examples of harassment situations and problems.

Recognize examples of retaliation.

Describe how to effectively respond to harassment incidents in the workplace.

Summarize workplace behaviors that help maintain a harassment-free workplace.

Instructor
David A. Winter, MBA, SPHR, SHRM-SP

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

This course will help you determine the steps you need to take to build and implement an effective advance care planning program and describe how resources from the FIVE WISHES framework program can help. You will learn how to build support, determine goals and measures, and identify processes and standards to ensure your program is making a difference for your care recipients and your healthcare organization.

Describe the basic components of advance care planning and the benefits for care recipients and healthcare providers.

Define meaningful goals, measures, and processes for an advance care planning program.

Describe education and training options for training clinicians to facilitate advance care planning conversations.

Identify standards of practice for an advance care planning program.

Discuss the importance of community engagement as part of an advance care planning program.

Instructor
Kathleen Taylor

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to help nurses and speech-language pathologists (SLP) in early identification of dysphagia after a stroke. This course will review the incidence of dysphagia in stroke and the types of screenings and exams used for early detection and diagnosis. After reviewing swallow screens in detail, you will be able to understand how each member of the interprofessional team plays a role in the implementation of these assessments.

Determine the outcomes of patients with acute stroke who experience dysphagia.

Identify the screening methods and exams used to assess dysphagia.

Recognize the role of the interprofessional team in improving dysphagia outcomes.

Instructor
Amy Bonadies, RN, BSN

0.50

Launch Course

Origination: Expiration:

Failing to properly onboard employees results in poor performance and unnecessarily high turnover. In this course, we’ll cover best practices and lay out a plan for the first 6 months of a new employee’s orientation and performance expectations. We’ll also explore the importance of culture development as it relates to onboarding.

Explain the importance of onboarding and how it relates to performance.

Describe effective tools and techniques to reduce employee turnover and improve employee engagement.

Expert Reviewer
Linda M. Wantuch, MSM, SPHR, SHRM-CP

0.50

Launch Course

Origination: Expiration:

Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant matters are honored.

The goal of this course is to inform all healthcare staff about the basics of advance directives.

Identify the most common types of advance directives and find out if a person has made them.

Explain how advance directives can improve quality of life, even at the end of life.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Depression and suicide are among the top public health concerns facing older adult populations. Older adults encounter changes physically, cognitively, and psychosocially that often contribute to the onset of depression. Further, older adult populations have among the highest incident rates of suicide than any other age group, which makes appropriate diagnosis and treatment of depression in this population even more critical. This course will provide an overview of some physical, cognitive, and psychosocial factors that could be contributing to depression in an older adult, as well as important information on recognizing risk factors and warning signs of depression in this population. Additionally, information related to evidence-based treatment strategies for older adult populations will be discussed along with the importance of monitoring treatment adherence.

Recall common indicators of depression, as well as risk factors and warning signs for suicide in older adult populations.

Indicate strategies to use to assess depressive symptoms and risk of suicide among older adults.

Describe evidence-based interventions for adults with depressive symptoms or those at heightened risk for suicide.

Instructor
Jacob Helton, Psy.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

A ‘culture of safety’ is an often-heard term in clinical settings. Most patients require complex care, with many interprofessional teams working together. Large patient volumes, an expectation for rapid delivery of care, the consumer’s ability to choose providers, and government reimbursements all drive acute care facilities to invest in preventing or reducing errors. Improving safety is beneficial to the patient primarily, with less risk of injury or death, but also to the facility and staff, improving retention and job satisfaction, with the added benefit of extensive cost-savings.

Describe the identifying factors and benefits to a culture of safety.

Discuss organizations responsible for driving patient safety changes on a national level.

Evaluate barriers to patient safety, and how these can be reduced or eliminated.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

0.25

Launch Course

Origination: Expiration:

Stress is part of everyone’s life. That’s not necessarily a bad thing. A certain level of stress is healthy because it motivates you to be productive. However, too much stress can do the opposite, leaving you feeling drained and irritable. You can’t escape stress, but you can learn to respond to it differently.

The goal of this course is to teach employees how to identify triggers and develop a personal stress management plan.

Identify at least three common causes of stress in the workplace.

Describe at least two techniques to manage and decrease your own stress.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Despite being less prevalent than mood disorders, schizophrenia contributes substantially to global estimates of disability. Almost 3 million Americans live with the illness in a given year. Nevertheless, there is hope for people with schizophrenia spectrum disorders (i.e., schizophrenia, schizophreniform disorder, brief psychotic disorder, and related conditions) and their families. Research has led to more effective treatments and continues to develop newer types of medications; at the same time, researchers are unraveling the complex causes of these disorders. It is important to remember that even though there is not yet a cure, many people can manage the illness to lead independent, satisfying lives. The main goal of this course is to provide you with the information and current research you need to better understand how to collaborate in the treatment of schizophrenia spectrum disorders.

Indicate the role of medications in the treatment of psychotic disorders and the types of symptoms these medications treat. Identify differences between first-generation and second-generation antipsychotic medications. Recall common side effects of antipsychotic medications including those that should be immediately reported and/or addressed.

Expert Reviewer
John Cahill, MD, PhD

 

Writer
Amanda Gayle, Ph.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Certified Emergency Nurse (CEN®) is required to demonstrate competency in the domain of emergency nursing which includes knowledge of gastrointestinal (GI) and genitourinary (GU) conditions and diseases, their signs and symptoms, management, and applicable nursing interventions.

Identify signs and symptoms of gastrointestinal and genitourinary emergencies and injuries.

Describe a comprehensive plan for the care of gastrointestinal and genitourinary conditions including diagnostic and treatment interventions, and patient education.

Instructor
Rhoda Phillips, MSN, RN, CEN

0.50

Launch Course

Origination: Expiration:

All healthcare staff must be aware of the challenges that people in minority groups may experience. This includes knowing the effects of those challenges on how people seek and receive healthcare services. This course discusses sexual and gender minorities and their healthcare experiences.

Identify various terms used to describe sexual and gender minority populations.

Describe current health trends related to the sexual and gender minority population.

Choose best practices for improving the healthcare experience for sexual and gender minority populations.

Writer
Annette Brownlee BSN, RN

Subject Matter Expert
Juan Armando Rojas Joo, Ph.D.

1.00

Launch Course

Origination: Expiration:

Writing incident reports is an important part of providing direct support services. Your reports help the person's support team respond effectively to their needs and keep them safe in the future. 

The goal of this course is to teach DSPs in IDD settings the key elements of an incident report, why they are important, and how to write them effectively.

Recall the purpose and key elements of an incident report.

Identify strategies used to document and report incidents effectively.

Differentiate between effective and ineffective incident reports.

Subject Matter Expert
Jessica Gramp, BS, QIDP

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Crisis is broadly defined as an exceptional event that is disruptive and beyond a person‘s usual coping skills. The goal of crisis intervention is to return individuals or families to the optimum level of functioning they experienced before the crisis. In addition, a potential for growth exists when people develop new and effective coping skills. Nurses need to understand crises and assessment and intervention strategies because they are often the first medical personnel to spend enough time with patients to recognize the signs of crisis.

Identify types and phases of crises

Describe comorbidities and other limiting factors that affect crisis outcomes

Discuss assessment strategies and intervention techniques for crisis management

Instructor
Connie Vogel, PhD, RN, CNS-BC, CNE

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Dementia gradually destroys the areas of the brain responsible for sending and receiving messages, making communication difficult. There are guidelines that you can follow to ensure effective communication with persons with dementia, even those who have severe cognitive impairments. In this course, you will learn how to understand the person with dementia by knowing them as an individual and recognizing common speech patterns, how persons with dementia use behaviors for communicating discomfort, and the communication strategies you can employ to ensure the person receives your message.

Give two examples of common communication changes people with dementia exhibit.

Describe how knowing the person with dementia as an individual, not as a disease, promotes effective communication.

Describe the techniques for communicating more effectively with people with dementia.

Instructor
Kim Matthews, RN

2.00

Launch Course

Origination: Expiration:

Motivational Interviewing (MI) is a way of communicating that draws out people’s own thoughts and beliefs in order to help them resolve ambivalence about change. In addition to examining the underlying spirit of MI, you will learn specific skills and techniques that will support the MI processes of engaging, focusing, evoking, and planning with clients as they discover their own reasons for change. The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with the skills to define and demonstrate the core concepts of Motivational Interviewing.

Identify how the foundational principles and the four processes of Motivational Interviewing help clients consider their own reasons for change.

Recall at least three specific Motivational Interviewing skills you can use to help clients resolve ambivalence in favor of change.

Indicate how Motivational Interviewing is used in different practice settings.

Instructor
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with information about how substance use disorders can impact family systems and approaches to help the family system. 

Identify how family dynamics impact the development of a substance use disorder.

Recognize how substance use impacts the family members of individuals with substance use disorders.

Indicate evidence-based interventions that you can use to successfully address the relationship between the dynamics of family systems and substance use.

Instructor
Bryn Davis, LPC, MAC

Expert Reviewer
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

0.50

Launch Course

Origination: Expiration:

The Health Insurance Portability and Accountability Act, commonly called HIPAA, protects the confidentiality and security of healthcare information. HIPAA creates and protects individual privacy rights for protected health information and governs the use and disclosure of that information.

The goal of this course is to provide all staff with an overview of the principles of HIPAA.

The content of this course is sourced from 45 CFR Parts 160,162, and 164 (2020) or HIPAA-related resources from the Health and Human Services (HHS) unless otherwise noted.

Define the purpose of HIPAA.

Recognize when a HIPAA violation has occurred.

Identify three steps you can take to avoid a HIPAA violation.

Expert Reviewer
Jennifer W. Burks, M.S.N., R.N.

0.25

Launch Course

Origination: Expiration:

All healthcare organizations must follow a specific HIPAA rule, known as the Privacy Rule. This rule limits the use and disclosure of protected health information, known as PHI. The Privacy Rule also grants people the right to view and correct their medical records, receive copies, or request that copies are sent. The goal of this course is to provide all staff with knowledge of the HIPAA Privacy Rule.

Recognize common violations of the HIPAA Privacy Rule.

Identify ways to prevent violations of the HIPAA Privacy Rule.

Instructor
Susan Heinzerling, BSN, RN, CHPN

1.25

Launch Course

Origination: Expiration:

You will learn about the costs, benefits, and goals of integrated care systems. As there are numerous challenges to integrating care, you will become aware of some of these key challenges, and familiar with particular characteristics of well-functioning integrated care systems. Finally, you will learn a variety of ways that behavioral healthcare professionals, including you, can function effectively in an integrated care environment.

Recall the different levels of integrated care and types of integrated care settings.

Indicate at least three tools or interventions you can use to facilitate an integrated approach to care delivery.

Instructor
Jacob Helton, Psy.D.

1.75

Launch Course

ANCC Accreditation

Origination: Expiration:

Worldwide, postpartum hemorrhage (PPH) accounts for high rates of maternal morbidity and mortality. It is important to understand the definitions and causes of PPH, as well as the many risk factors associated with PPH and how to assess a woman’s risk. Early recognition is key to have good outcomes. Recognizing PPH, the stages of PPH, and how to measure blood loss is essential, since treatment is based upon the stages of hemorrhage. Additionally, it is important to understand nursing interventions, treatments for PPH (including medication, surgical procedures, and blood products), and teamwork and communication needs to improve perinatal outcomes.

Identify causes and risk factors for postpartum hemorrhage.

Classify the stages of obstetric hemorrhage.

Recall nursing and medical interventions used during the management of postpartum hemorrhage.

Instructor
Kelly LaMonica, DNP, MSN, RNC-OB, EFM

Staff Writer
Kimberly Workman, MA

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

End-of-life issues are difficult to face. The decisions to be made are challenging for everyone involved including the dying person, their loved ones, and the healthcare team. Individuals will have their own unique needs and concerns and will cope in their own way. But this can also be an opportunity for personal growth. These events will often provide people with the opportunity to self-reflect and gain insight into what is most valuable to them.

Identify the goals of end-of-life care.

Discuss the ethical issues surrounding end-of-life decisions.

Explain best practices for supporting individuals' end-of-life decisions.

Subject Matter Expert
Elizabeth Vaccaro, BSN RN, MSCN

1.25

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

As someone who works in healthcare, you know that many of the people you see are likely to be taking one or more psychiatric medications. However, some healthcare professionals do not have a working knowledge of the types of medications used to treat various psychiatric disorders, nor are they aware of these medications’ potential side effects. In this course, you will learn about the major categories of medications used in the treatment of mental illness, including antipsychotics, antianxiety medications, antidepressants, and mood stabilizers. You will also learn about the different medications’ indications for use and some of their most common side effects. You will find out about some of the precautions that apply to specific populations taking psychiatric medications, such as older adults and psychiatric medication use during pregnancy and the postpartum period.

Recall the uses and major side effects of antipsychotic, mood stabilizer, antidepressant, and antianxiety medications. Identify special concerns related to the use of psychiatric medications in older adults and during pregnancy and the postpartum period. Indicate ways that behavioral health professionals can enhance medication adherence through shared decision making, client empowerment, enhanced self-efficacy, and improved health literacy.

Writer
Jacob Helton, Psy.D.

 

Subject Matter Expert
John Cahill, MD, PhD

2.00

Launch Course

ANCC Accreditation

Origination: Expiration:

6.00

Launch Course

AMA PRA Category 1 Credit™

Origination: Expiration:

This multi-lesson module provides suicide training according to the state of Washington requirements. The four lessons cover:

Lesson 1: Assessing and Screening for Suicide Risk: provides skills to identify individuals at increased risk of suicide

Lesson 2: Overview of Evidence-Based, Suicide-Specific Interventions: provides knowledge about evidence-based, suicide-specific interventions

Lesson 3: Community-Based Interventions to Reduce Suicide Risk: provides information about community-based, upstream suicide prevention approaches

Lesson 4: Preventing Suicide Among Veteran Populations: provides skills in assessment and intervention to reduce suicide risk among veterans

Recognize three risk and three protective factors for suicide.

Discuss how to effectively screen to identify individuals at risk for suicide.

Identify three components of a comprehensive suicide assessment.

Recall the factors you should consider when determining what interventions may be needed for suicidal individuals.

Describe three evidence-based interventions for treating individuals at risk for suicide or who have made a recent attempt.

Summarize the process for completing a safety plan and reducing access to lethal means. E

Explain what upstream suicide prevention means and why it is important.

Describe how fostering life skills and resilience can help to prevent suicide.

Summarize the impact of connectedness as an upstream suicide prevention approach.

Identify three factors that specifically increase suicide risk in veterans.

Recall screening and assessment strategies to identify veterans at risk for suicide.

Define three effective ways to intervene to reduce suicide risk among veterans.

Reviewer
Bridgett Ross, PsyD

1.00

Launch Course

Origination: Reviewed: Expiration:

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.

Explain what a substance use disorder is, how it develops, and how it impacts individuals.

Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.

Describe the types of treatment that exist for people diagnosed with substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

1.00

Launch Course

Origination: Expiration:

The persons you serve in your service setting are entitled to specific rights under the law. This course will introduce you to these basic rights. Knowing how to promote and protect your clients' rights is key to their health, safety, and well-being. It will also help you and your organization succeed and provide quality, ethical, and legally sound care. The goal of this course is to provide paraprofessionals in behavioral health settings with information about client rights.

List the legal rights that individuals are entitled to when receiving behavioral health services.

Explain three ways you can support the rights of persons receiving behavioral health services.

Instructor
Jonathan Bennett

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Atrial fibrillation (AF) is the most common type of arrhythmia. It affects approximately 2.7 million people in the U.S. and is a leading risk factor for stroke (AHA, 2016). AF is most commonly seen in patients who are over age 60 years. Many patients with AF are asymptomatic, making it difficult to diagnose. AF can increase the risk of stroke if not diagnosed and treated. Approximately 15% of people who experience a stroke have AF (AHA, 2016). Strokes resulting from AF can be prevented with early screening, diagnosis, and intervention.

Recognize patient risk factors that can lead to AF and subsequent stroke.

Identify anatomical and physiological changes that occur with AF that contribute to increased risk for stroke.

Determine interventions for symptom control and how to manage risks for stroke in patients with AF.

Staff Writer
Alia Lutz, BSN, RN

0.50

Launch Course

Origination: Expiration:

As a healthcare worker, you are in regular contact with residents, visitors, and coworkers. When harassment or bullying occurs in the workplace, the impact on staff and visitors creates a troubled workplace. Facility operations are also disrupted with long-reaching effects. Workplace violence refers clearly to threats or actual use of physical force against a person in the workplace. In recent years, more healthcare workers have assumed a greater risk of exposure to workplace violence. In this course, you will learn how to spot, prevent, and respond to workplace violence. 

Define workplace violence.

Identify steps to survive a hostile encounter.

Determine when and how to report workplace violence.

Instructor
Johnny Lee, MS

Staff Writer
Edward Bartels, RN, BSN, MICN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The healthcare system is becoming increasingly complex. Therefore, care coordination and case management (CM) are integral to producing optimal member outcomes, decreasing the cost of care, and ensuring effective use of healthcare services. In this course, you will learn about the function, need, goals, and principles of care coordination and CM within the payor setting as well as common challenges that may be encountered. Finally, you will learn about the care coordination and CM process and the benefits to providers, members, and payer organizations.

The goal of this course is to equip nurses and CM professionals with education about the functions and benefits of the care coordination and CM process.

Summarize two key functions and benefits of care coordination and case management in the payer setting. Describe how effective care coordination and case management surpass clinical perspectives to facilitate more encompassing healthcare improvement. Describe two key components involved in the care coordination and case management process.

Instructor
Cathryn Ayers, RN

0.25

Launch Course

Origination: Expiration:

This course is about workplace slip, trip, and fall hazards. It alerts you to the serious consequences that can result even from a simple fall or a near fall and provides information about measures that can help you prevent these incidents and reduce potential injuries.

Identify common hazards that might lead to trips, slips, and falls.

Explain how to prevent injuries from trips, slips, and falls.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Grief is a normal and natural response to loss. It is not a problem to be solved, but rather a way of coping. This course discusses the basics of the grief process, the different types of grief, and ways of expressing grief. It also discusses tools to help you stay present and resilient as a healthcare professional supporting individuals and families.

Apply at least two grief models to individual circumstances.

Define three types of grief and their contexts.

Recognize two gifts of grief that apply to the general population.

Instructor
Elizabeth Vaccaro, BSN RN, MSCN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Bowel ischemia, infarctions, perforations, and obstructions are serious conditions that require prompt recognition and interventions to prevent severe complications and death. There are several underlying conditions that predispose patients to these conditions, for which education and risk modifications are crucial. 


The goal of this course is to equip nursing professionals in acute care with knowledge of risk factors, signs and symptoms, and management strategies for bowel ischemia, infarction, perforation, and obstruction.

Identify anatomical and physiological aspects of the intestines associated with bowel ischemia, infarctions, perforations, and obstructions.

Describe risk factors, causes, signs/symptoms, management, treatment, and complications of bowel ischemia, infarctions, perforations, and obstructions.

Instructor
Andrea Powell, RN, BSN

1.00

Launch Course

Origination: Reviewed: Expiration:

This course is designed to provide greater awareness of sexual harassment in the workplace, steps to take to prevent it, and methods to deal with it if it does occur. The course will focus on federal laws, liability issues, harassment policies, employee rights, supervisor responsibilities, and investigation procedures.

Describe the laws regarding sexual harassment and the investigation process of a sexual harassment claim. Explain the differences between the types of sexual harassment. Identify both employee and non-employee rights regarding sexual harassment. Recognize your role in preventing, recognizing, investigating, and taking corrective action concerning sexual harassment in the workplace.

Expert Reviewer
Linda M. Wantuch, MSM, SPHR, SHRM-CP

 

Writer
Elizabeth Vaccaro, BSN RN, MSCN

 

 

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

As the population of the U.S. soars in diversity, healthcare professionals must be prepared to care for childbearing families from many different cultures. All cultures and families should be given the same respect, be assured of the highest quality of care, have their religious, ethnic, and cultural values respected and integrated into their care, and have their physical and educational needs met in a way that honors their spiritual beliefs and individuality. Knowledge of the cultures one is serving and the influence they have on women’s perceptions of childbirth are important for achieving positive outcomes. Equally and perhaps more important is applying the principles of cultural humility to nursing care.

The goal of this continuing education course is to improve the ability of nurses and health educators in acute care settings to assess and meet the sociocultural needs of childbearing families of diverse cultural and social groups. 

Recall the relationship of culture, subculture, acculturation, assimilation, ethnocentrism, cultural relativism, and cultural humility to healthcare practice.

Recognize elements of cultural assessment and respectful maternity care that can improve quality of care and meet the unique needs of culturally diverse families.

Writer
Claire Hartman, RN, IBCLC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This continuing education program addresses the management of patients with hand trauma. The incidence of hand-related trauma is high. The failure to properly preserve amputated digits, assess for emergent complications, and properly cleanse such injuries can result in long-term functional consequences for the injured.