Closing the Loop: Streamlining Diagnostic Tracking for Improved Outcomes
Speakers
Mary C. Magee, MSN, RN, CPHQ, CPPS | ECRI
Senior Patient Safety Specialist and Consultant, IV, ECRI
Mary C. Magee is a Senior Patient Safety and Quality Specialist at ECRI and the Institute for Safe Medication Practices Patient Safety Organization. She provides targeted patient safety solutions to member organizations, reviews and analyzes patient safety event reports; and develops written material, continuing education programs, webinars, and presentations to inform and educate health care facilities about quality improvement and patient safety issues based on her practical experiences. She is a Team STEPPS and Just Culture Master Trainer.
Prior to joining ECRI, Magee was Senior Director of Patient Safety, Quality, and Regulatory Affairs and for a large multi-hospital health system. Additional experiences include emergency and trauma nursing, coordinator of nursing care evaluation, and adjunct professor of healthcare quality and patient safety. She holds certifications in healthcare quality and in patient safety. She is a lean six sigma blackbelt and has experience in failure mode and effects analysis, event investigations including RCA analysis.
Sarah D. Creswell, MSN, RN, CPPS
Senior Patient Safety Specialist and Consultant, IV, ECRI
Sarah D. Creswell joined ECRI in February of 2019 and currently serves as a Patient Safety, Risk, and Quality Analyst and Consultant. She brings her varied expertise in malpractice claims trends and other topics of interest for federally qualified health centers and free clinics, and researches and creates content for ECRI member guidance, webinars, conferences, toolkits, self-assessment checklists, and trainings.
Cresswell previously served as a Clinical Procedure Specialist, Patient Safety Coordinator and Quality Coordinator for Health Systems where she supported safety and quality processes across medical, surgical, nursing, ancillary, and ambulatory departments. She is a registered nurse with more than 20 years of healthcare experience in a wide variety of settings, including pharmacy, clinical laboratory, behavioral health, ambulatory care, medical surgical nursing, and in healthcare quality roles. She has written and presented on topics such as coordination of care transitions in the outpatient setting and the role of ambulatory nursing leadership in mammography screening and tracking.
Ann Flitcroft, SVP of Risk Management
Physicians Insurance
Anne Flitcroft has over 25 years of experience in healthcare, much of it in clinical risk management and patient safety. She is credited with developing several of the risk-evaluation and assessment tools available to PI Members to improve processes and implement best practices. Prior to joining PI, Anne worked as a registered nurse as well as Director of Risk Management, Privacy, and Compliance at an acute care hospital in Oregon.
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