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Medical Error Prevention: Fostering a Culture of Safety
ACCME Accreditation Duration: 0.50 Origination: Nov 2025 Expiration: Dec 2028
Launch Course

This course explains the factors involved in medical errors and ways that organizations and individuals can prevent them. It reviews how organizations can minimize medical errors by adopting the right culture and implementing the right interventions.

Learning Objectives

Identify what a medical error is, what factors increase the risk of error, and what interventions to take to prevent them. 

Recall how the culture of a healthcare organization can prevent medical errors.

Medical Management of Operative/Assisted Vaginal Delivery
AMA PRA Category 1 Credit™ Duration: 2.00 Origination: Jun 2025 Expiration: Dec 2028
Launch Course

This course discusses best practices in operative vaginal delivery techniques—forceps-assisted delivery and vacuum-assisted delivery (OAVD), as well as episiotomy.

The course is case-based, so you will have an opportunity to apply the principles covered to particular patient scenarios. The cases are branched, with different outcomes based on different choices.

Use of OAVD techniques vary from organization to organization. You may, for example, work in a hospital in which forceps techniques are no longer taught to residents. Each section has been organized so that you can move through it quickly or delve into it more deeply, depending on its relevance to your clinical practice.
 

Learning Objectives

Discuss the steps, indications, contraindications, and potential complications associated with vacuum-assisted vaginal delivery, forceps-assisted vaginal delivery, and episiotomies. 

Describe the circumstances in which an episiotomy is and is not an appropriate intervention. 

Explain the importance of the flexion point when placing a vacuum cup and how it is located. Identify the criteria for correct placement of the forceps during a non-rotational delivery, as well as guidelines regarding the number of pulls.

Medication Error Prevention
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Jul 2022 Expiration: Dec 2025
Launch Course

Medication errors and substandard care occur often in today’s complex healthcare organizations. High-reliability organizations remain alert to potential errors and ways in which they can be prevented, regardless of how few adverse events occur. Healthcare organizations with a culture for patient safety focus on identifying the cause of errors and applicable prevention strategies rather than blaming or punishing the people involved in an error. Organizations that focus on patient safety in this manner have higher rates of error reporting and are better positioned to address problems at the systems level.

The goal of this course is to educate healthcare professionals about approaches to prevent medication errors.

Learning Objectives

Discuss how a culture of patient safety influences reporting and resolving errors. 

Define the types of medical errors and their impact on healthcare. 

Explain strategies to reduce medication errors.

Medication Reconciliation: Avoiding Errors
ACCME and ANCC Accreditation Duration: 0.50 Origination: Dec 0024 Expiration: Dec 2027
Launch Course

This course is designed to enhance the skills of healthcare professionals in conducting effective medication reconciliation with the aim of avoiding medication errors. Learners will explore core concepts of medication reconciliation, review common sources of medication reconciliation discrepancies, and learn practical strategies to minimize errors in the medication reconciliation process.

Learning Objectives

Recall the steps of the medication reconciliation process.

Apply best practices for minimizing medication errors in the medication reconciliation process.

Neonatal Resuscitation
ACCME and ANCC Accreditation Duration: 0.50 Origination: Jun 2024 Expiration: Dec 2027
Launch Course

Neonatal emergencies are frightening and challenging to almost all acute care providers. This course will focus on the neonate and provide a succinct review of resuscitation issues pertinent to clinical practice and board preparation/review.

Learning Objectives

Understand the role of thermoregulation in neonatal distress and instability. 

Recognize and interpret relevant monitoring studies for neonates in distress. 

Plan the key steps and recognize the complications associated with performing neonatal resuscitation. 

Plan the key steps and know the pitfalls in the prevention and management of meconium aspiration.

Obstetric Hemorrhage: Mitigating Risk to Improve Outcomes
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Sep 2021 Expiration: Dec 2024
Launch Course

Two cases are presented. Risk factors, including recurring and nonrecurring, for obstetrical hemorrhage, are reviewed. Delivery preparations and preventative strategies are discussed. Methodologies that better quantify blood loss, allowing for earlier recognition of excessive blood loss, are presented. Management of the patient experiencing obstetric hemorrhage, including a review of current guidelines for blood component replacement therapy, are reviewed.

Learning Objectives

List recurring and nonrecurring risk factors for obstetrical hemorrhage. List the four Ts of OH.

Identify low, medium and high risk patients for OH.

Review blood component therapy for large volume blood loss.

Opioids and Chronic Pain Management
AMA PRA Category 1 Credit™ Duration: 2.00 Origination: Mar 2023 Expiration: Dec 2026
Launch Course

The increased emphasis on pain management to improve functionality and quality of life has contributed to significantly more opioid prescriptions. Their availability led to widespread misuse across the nation. This course will address regulation and misuse of opioids and evidence-based management of chronic pain.

Learning Objectives

Discuss chronic pain and opioid use in the U.S.

Review the regulatory influences and evidence-based guidelines associated with prescribing controlled substances for pain management.

Describe evaluation and monitoring of the patient with pain.

Identify pharmacologic and non-pharmacologic pain management strategies.

Optimizing Patient Outcomes in Acute Heart Failure
ANCC Accreditation Duration: 1.00 Origination: Mar 2025 Expiration: Dec 2028
Launch Course

Heart failure (HF) treatment is costly and requires a multidisciplinary approach. Evidence-based treatment guidelines improve patient outcomes, and it is essential to become familiar with these guidelines to reduce patient mortality. Healthcare team members play a significant role in treating acute HF (AHF), helping to reduce the morbidity and mortality of the disease and decrease the use and costs associated with care. This course aims to educate nurses and nutrition and dietetics professionals in the acute care setting about evidence-based heart failure treatment guidelines.

Learning Objectives

Describe heart failure, including its classification systems, presentation, treatment, and evidence-based therapies.

Describe strategies for patient self-management.

Patient Safety 101
ACCME Accreditation Duration: 0.50 Origination: Jun 2024 Expiration: Dec 2027
Launch Course

This course is intended to give healthcare providers the information necessary to identify the relationship between patient-centered care and patient safety as well as to understand the key concepts of patient-centered care and systems that improve patient safety to enhance patient outcomes.

Learning Objectives

Identify the core elements of patient-centered care. 

Understand the relationship between patient-centered care and patient safety and outcomes. 

Understand key concepts of quality improvement (QI) and patient-centered care and safety. 

Identify organizational systems to improve patient safety

Pediatric Pain Management: Assessment and Treatment
ACCME Accreditation Duration: 1.50 Origination: Dec 2022 Expiration: Dec 2025
Launch Course

Pain is often underestimated and undertreated in the pediatric population due to many factors. As a result, children’s health outcomes are directly impacted without proper recognition and pain management, and quality of life is reduced. Physicians and nursing professionals must learn to assess and treat pediatric pain appropriately while caring for hospitalized children. This course describes the past and future status of pain management in children, pharmacological and non-pharmacological management options, and the complexities of managing pain in special populations.

Learning Objectives

Discuss the past and future status of pain management in children. Describe non-pharmacologic, pharmacologic, and adjuvant treatment options for pain in children. Explain some of the complexities involved in treating the child with chronic pain, cognitive impairments, or a need for palliative care.

Preventing Medical Errors: Culture of Safety
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: May 2022 Expiration: Dec 2025
Launch Course

Medical errors and substandard care occur often in today’s complex healthcare organizations. Errors are usually due to multiple factors at the system-level rather than a single factor from an individual. Healthcare organizations that are committed to patient safety are high-reliability organizations. These organizations remain alert for ways to protect patients from harm even though they have few adverse events. This course will offer suggestions for reducing medical errors and maintaining a culture of safety.

Learning Objectives

Describe how the culture of healthcare organizations and the roles of healthcare professionals affect patient safety. 

Identify three examples of medical errors and how they may occur.

Prevention of Adverse Events and Medical Errors
ACCME Accreditation Duration: 0.50 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

The prevalence of medical errors correlates with increased risk of patient harm in the healthcare setting. Since most errors are related to systems issues/failures and not to inadequate care by providers, it is critical to understand the breadth of the problem and the best ways to prevent adverse events and medical errors to improve patient safety. 

Learning Objectives

Examine the relationship between adverse events, medical errors, and patient safety. 

Identify the barriers to improving patient safety through reducing errors.

Psychopharmacology in the Emergency Department
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

As a healthcare professional transporting patients to the ED, you may serve patients with symptoms indicative of behavioral health disorders, such as depressive, bipolar, and anxiety disorders. In some situations, the ED provider must administer psychiatric medications. However, if possible, it is prudent to defer their use until the patient is admitted to an inpatient mental health facility or seen as an outpatient. In many instances, the reason for presentation in the ED is an adverse reaction to psychiatric medications.

Learning Objectives

Identify some of the most common medications in each major category, their indications, and their usage in treating mental health disorders. 

Recall adverse reactions to psychiatric medications.

Sexual Assault and Rape for Healthcare Professionals
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Mar 2023 Expiration: Dec 2025
Launch Course

Survivors of rape and sexual assault will experience a variety of physical and emotional comorbidities as a direct result of their experience. This means survivors will enter the healthcare system through a variety of specialty clinics in addition to their primary care provider. It is important healthcare providers of all disciplines, be familiar with the signs that a patient may have been raped or sexually assaulted in their past. This course will provide the legal aspects of rape and sexual assault, the emotional and physical trauma associated with the experience, and how to identify and care for survivors. 

Learning Objectives

Recall important aspects of sexual assault and its impact on the survivor. 

Indicate the role of the healthcare provider in identifying and caring for survivors of sexual assault.

Shoulder Dystocia in the ED
ACCME and ANCC Accreditation Duration: 0.50 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

Shoulder dystocia is an obstetric emergency. To prepare for this rare occurrence, your healthcare team should be knowledgeable about the risk factors, potential complications, and the management of shoulder dystocia. In addition, emergency professionals should develop strategies to help their healthcare team prepare for this rare event.

Learning Objectives

Identify the risk factors, potential complications, and interventions of shoulder dystocia. 

Recall strategies to prepare your healthcare team for a shoulder dystocia emergency.

Shoulder Dystocia: Management and Prevention
ACCME and ANCC Accreditation Duration: 1.00 Origination: Nov 2024 Expiration: Dec 2027
Launch Course

Nearly half of all cases of shoulder dystocia occur in the absence of risk factors, making them largely unpredictable and unpreventable. Perinatal morbidity and mortality rates associated with shoulder dystocia are high, even when properly managed.

Although shoulder dystocia is considered an obstetric emergency, a well-trained obstetric provider and a team of nursing/resuscitation professionals can usually manage it well for the pregnant person and fetus. 

Learning Objectives

Identify diagnosis criteria, risk factors, and complications associated with shoulder dystocia. 

Recall management and prevention techniques for shoulder dystocia. 

Indicate documentation needed following a birth involving shoulder dystocia.

Shoulder Dystocia: Primary Maneuvers
ACCME and ANCC Accreditation Duration: 0.50 Origination: Mar 2025 Expiration: Dec 2028
Launch Course

A review of clinical judgment related to the use of primary maneuvers for managing shoulder dystocia.

Learning Objectives

Identify the clinical signs of shoulder dystocia and appropriate initial interventions to resolve the complication safely. 

Recall risk factors for shoulder dystocia and appropriate tasks to perform following the emergency.

Social Determinants of Health: Healthcare Access and Quality
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Jul 2023 Expiration: Dec 2026
Launch Course

Nearly 10% of U.S. population does not have health insurance (U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion [ODPHP], n.d.a). Healthy People 2030 is a national population and public health initiative endorsed by top U.S. government health agencies, setting health goals for the U.S. healthcare system to improve the overall wellbeing of patients in their communities. This course provides an in-depth and interactive analysis of one of the five Healthy People 2030’s domains of social determinants of health (SDOH), healthcare access and quality, and its impact on patient outcomes. 

Learning Objectives

Review what SDOH are and how they impact both healthcare access and quality of care.

Identify barriers to healthcare access and care quality, how these barriers negatively impact patient outcomes, and some strategic interventions to improve these patient outcomes.

Social Determinants of Health: Neighborhood and Built Environment
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Aug 2024 Expiration: Dec 2027
Launch Course

The physical environment in which individuals live has a direct impact on their health and wellness and their ability to access healthcare. Healthy People 2030 identifies neighborhoods and the built environment as a domain of the social determinants of health tied to health outcomes. This course provides an in-depth analysis of this domain and how it affects the health and well-being of patient populations. The four components of neighborhood and built environment include access to healthy foods, quality of housing, crime and violence, and environmental conditions. Clinicians can leverage this knowledge to improve treatment planning for patients and health outcomes.

 

Learning Objectives

Identify the four components of neighborhood and built environment domain of social determinants of health. 

Recall how neighborhood and the built environment affect overall health outcomes. 

Define how clinicians can address issues related to the neighborhood and built environment.

Stroke: Recognition and Management
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Jul 2024 Expiration: Dec 2027
Launch Course

This course equips healthcare professionals with essential knowledge and skills to promptly and effectively manage stroke in the acute care setting. Participants will gain insight into how to recognize an acute stroke and the initial steps to take for emergency treatment of stroke. In addition, learners will know the different acute treatment options for ischemic and hemorrhagic stroke as well as patient care for acute stroke. 

Learning Objectives

Recall the benchmark diagnosis and treatment times for acute stroke. 

Differentiate the treatment of ischemic stroke and hemorrhagic stroke. 

Indicate interventions in the care of a patient presenting with an acute stroke.

Structured Communication for Healthcare Providers
ACCME Accreditation Duration: 0.50 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

This lesson will describe, in detail, 1 of the structured communication strategies that is used frequently in high-stakes situations: The ISBAR+R method. Appropriate use of this method can help healthcare providers avoid preventable errors by improving the effective communication of timely, accurate, and pertinent information among all members of the healthcare team.

Learning Objectives

Define the steps of ISBAR+R. Outline the benefits of structured communication tools. 

Explain the inherent risks of poor communication among healthcare teams. Identify barriers to effective communication. 

Organize patient information using the ISBAR+R format in routine, urgent, and emergent situations.

Suicide Prevention: At-Risk Populations Assessment, Treatment, and Risk Management (WA)
AMA PRA Category 1 Credit™ Duration: 6.00 Origination: Oct 2023 Expiration: Dec 2026
Launch Course

This multi-lesson module provides suicide training according to the state of Washington requirements. The four lessons cover:

Lesson 1: Assessing and Screening for Suicide Risk: provides skills to identify individuals at increased risk of suicide

Lesson 2: Overview of Evidence-Based, Suicide-Specific Interventions: provides knowledge about evidence-based, suicide-specific interventions

Lesson 3: Community-Based Interventions to Reduce Suicide Risk: provides information about community-based, upstream suicide prevention approaches

Lesson 4: Preventing Suicide Among Veteran Populations: provides skills in assessment and intervention to reduce suicide risk among veterans

Learning Objectives

Recognize three risk and three protective factors for suicide.

Discuss how to effectively screen to identify individuals at risk for suicide.

Identify three components of a comprehensive suicide assessment.

Recall the factors you should consider when determining what interventions may be needed for suicidal individuals.

Describe three evidence-based interventions for treating individuals at risk for suicide or who have made a recent attempt.

Summarize the process for completing a safety plan and reducing access to lethal means. E

Explain what upstream suicide prevention means and why it is important.

Describe how fostering life skills and resilience can help to prevent suicide.

Summarize the impact of connectedness as an upstream suicide prevention approach.

Identify three factors that specifically increase suicide risk in veterans.

Recall screening and assessment strategies to identify veterans at risk for suicide.

Define three effective ways to intervene to reduce suicide risk among veterans.

The Impact of Psychedelics
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Nov 2023 Expiration: Dec 2026
Launch Course

This course will provide healthcare professionals in the acute care setting with an introduction to the use of psychedelics for the treatment of behavioral health conditions. Healthcare professionals will learn about the types of agents used, their indications, benefits, and their associated risks and side effects.

The goal of this course is to provide health care professionals in the acute care setting with an introductory review of novel therapeutic agents used to treat behavioral health conditions.  

Learning Objectives

Recall how psychedelics are used to treat behavioral health disorders and how they impact symptoms of behavioral health disorder. 

Identify the potential risks and side effects of psychedelics. 

Recognize whether an individual is a good candidate for psychedelic treatment for behavioral health symptoms.

The Opioid Epidemic: Implications for Healthcare
ACCME Accreditation Duration: 1.00 Origination: May 2025 Expiration: Dec 2028
Launch Course

The Opioid Epidemic is a major public health crisis, leading to widespread addiction, overdose, and death. This course provides a comprehensive overview of the epidemic, covering the classification and pharmacology of opioids, the mechanisms of addiction, and the societal impact of opioid misuse.

Participants will learn how opioids interact with the nervous system, the progression from prescription misuse to illicit drug use, and key public health interventions aimed at mitigating the crisis. The course will also explore clinical management strategies, including opioid overdose response, withdrawal treatment, and harm reduction approaches like naloxone distribution and treatment. 

Learning Objectives

Describe the historical and societal impact of the opioid epidemic. 

Recognize the presentation and management of patients with opioid use disorder. 

Explain the classification and pharmacology of key opioids.

The Reality of Human Trafficking: Awareness and Response
ACCME and ANCC Accreditation Duration: 2.00 Origination: Jul 2025 Expiration: Dec 2028
Launch Course

Human trafficking is a significant issue in the U.S. and worldwide. Human trafficking victims are often concealed by their traffickers; however, many victims interact with healthcare professionals while they are being victimized. This places healthcare professionals in a unique position to recognize the signs and risk factors of human trafficking and take steps if they suspect a person may be a victim of human trafficking.

The goal of this course is to provide healthcare staff with critical steps to recognize and respond to human trafficking.

Learning Objectives

Recall federal laws regarding human trafficking. 

Indicate how force, coercion, and fraud contribute to human trafficking. 

Identify key signs of human trafficking and barriers to recognizing those affected by it. 

Determine steps to take if you suspect a person is being trafficked.