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(Washington) Abuse Prevention, Investigation, and Reporting
This course discusses how to recognize, prevent, and report abuse, neglect, and exploitation of vulnerable adults in the state of Washington.
The goal of this course is to educate direct care workers in post-acute care settings on how to identify, prevent, and report suspected or witnessed abuse, neglect, or exploitation in the state of Washington.
Identify the different types of abuse, neglect, and exploitation.
Recall the legal responsibilities of a mandated reporter to report suspected or witnessed abuse, neglect, or exploitation.
Recognize the physical and emotional signs or indicators of abuse, neglect, and exploitation.
Describe ways to support victims of abuse, neglect, and exploitation.
Identify at least two ways to prevent abuse, neglect, and exploitation.
A Look at Malignant Hyperthermia
Malignant hyperthermia (MH) is a life-threatening syndrome associated with an anesthetic trigger. Awareness of MH by all perioperative team members, from those working in the preoperative holding area to those in the Post Anesthesia Care Unit (PACU), is important in preventing negative patient outcomes.
Define risk factors for MH and preventive measures for improving patient outcomes.
Identify the signs and symptoms of MH along with diagnostic and genetic considerations.
Describe the best practices for managing and treating MH.
A Review of EMTALA
Identify key terms as defined under EMTALA.
Identify provider obligations under EMTALA and penalties for violating EMTALA statutes.
Recognize how EMTALA guidelines apply to different emergency situations, including patient screening, stabilization, and appropriate transfer.
Define key terms and requirements associated with EMTALA.
Describe how EMTALA applies to certain situations.
A Review of medical Error Prevention
Do no harm: A fundamental principle of medical care, yet thousands of patients suffer harm from medical errors every day. Some reports estimate annual deaths from medical errors in the U.S. to be as high as 250,000, but a more recent study revealed that number may be highly inflated (Rodwin et al., 2020). The actual number of preventable deaths estimated by a meta-analysis was 22,165, with most occurring in people expected to have less than 3 months to live. For those who were expected to live longer than 3 months, 7,150 deaths occurred. The difference may be due to over-estimation or from initiatives to reduce errors since initial values were released. Regardless, healthcare professionals are obliged to do no harm, so continued efforts are needed to reduce medical errors.
This course is intended to educate nurses, physicians, and physician assistants on the causes and strategies for preventing medical errors.
Identify definitions related to patient safety, medical errors, and adverse events.
Discuss risk factors, prevention strategies, and populations most vulnerable to medical errors.
Describe the root cause analysis process for medical errors.
List factors that contribute to the five most misdiagnosed medical conditions.
A Review of Traumatic Brain Injury (TBI)
A traumatic brain injury (TBI) is a complex condition that may have short- or long-term effects on a patient. TBIs have a wide array of associated symptoms and disabilities. These may have a significant impact on the lives of patients and their families. Healthcare professionals should be ready to rapidly assess patients with TBIs so that they can be treated promptly.
This course provides strategies to enhance the knowledge and skills of physicians, registered nurses, and physician assistants in recognizing, assessing, and managing traumatic brain injuries, contributing to improved patient outcomes and interdisciplinary collaboration.
Indicate how to assess and diagnose traumatic brain injuries, using both clinical examination and diagnostic tools, recognizing the signs and symptoms that distinguish mild, moderate, and severe TBI.
Apply management strategies for TBI, including immediate interventions, pharmacological treatments, and monitoring techniques, to optimize patient care from acute to rehabilitative stages.
Discuss the importance of using a multidisciplinary approach in the management of TBI to support recovery, minimize complications, and facilitate patient and family education.
About Privacy and Confidentiality for Non-HIPAA Covered Entities
You work for a company that provides services to many people. You may need to discuss personal information about the people you serve, but this must be done thoughtfully. Everyone’s personal information must be kept safe.
Explain how to protect confidential information.
Recall what to do when confidential information is shared without consent.
About Workplace Violence
As a healthcare worker, you are in regular contact with residents, visitors, and coworkers. When harassment or bullying occurs in the workplace, the impact on staff and visitors creates a troubled workplace. Facility operations are also disrupted with long-reaching effects. Workplace violence refers clearly to threats or actual use of physical force against a person in the workplace. In recent years, more healthcare workers have assumed a greater risk of exposure to workplace violence. In this course, you will learn how to spot, prevent, and respond to workplace violence.
Define workplace violence.
Identify steps to survive a hostile encounter.
Determine when and how to report workplace violence.
Abuse: Preventing, Recognizing, and Reporting
All caregivers are responsible for ensuring the safety of those in their care. This includes protecting them from abuse. Unfortunately, incidents of abuse and neglect often go unrecognized and unreported. This is why it is critical for all caregivers to be able to recognize potential abuse, know how to respond, and take steps to prevent abuse. This course aims to educate direct care professionals on how to recognize and prevent abuse.
Identify the types of abuse. Discuss at least three strategies to prevent abuse.
Achieving Excellence with High-Performing Teams
eams with talented people and a skilled leader are often unable to maintain optimum results over a long period of time. Team leaders must continually assess, evaluate, and monitor the team’s motivation level toward achieving its goals. They must also facilitate emotional buy-in and commitment. This course provides healthcare staff with an overview of how to motivate and enhance a team.
Explain the difference between a team and a group.
Apply motivational approaches to facilitate an effective team environment and engaged workforce.
Recognize the importance of assessing and evaluating the current state of your team.
Active Shooter Response
The number of active shooter instances in the U.S. is increasing. Active shooter incidences occur at all different types of public and work sites, including healthcare facilities. All healthcare facilities should have a plan in place on how to respond to a potential active shooter situation. The goal of this course is to educate staff in all healthcare settings on how to respond to active shooter situations.
Define the term active shooter.
Recall two different types of responses to an active shooter situation.
Acute Stroke and the Latest Information
In patients with symptoms of acute stroke, early recognition and interventions have been identified as critical factors in stroke outcomes. Evidence-based care can identify, manage, and prevent stroke-related complications. Nurses and physicians must understand stroke management to prevent disability and death. This course aims to present the most up-to-date practices for managing patients with acute stroke.
Discuss current diagnostic practices in patients with acute stroke.
Recall best practice protocols for early identification of acute stroke.
Addressing Depression and Suicidality in Older Adults
Depression and suicide risk are common yet often underrecognized in older adults. This course discusses risk factors and signs of depression in this age group. It also reviews strategies to assess and treat older adults with depression. Lastly, this course indicates key strategies to assess and manage suicide risk in older adults.
Recall risk factors and signs of depression in older adults.
Indicate strategies to assess depression and suicide risk in older adults.
Describe evidence-based strategies for treating depression and managing suicide risk in older adults.
Addressing Trauma and Stressor Related Disorders
About 70% of adults in the U.S. have experienced at least one traumatic event (Sidran Institute, 2018). Most overcome their trauma responses without formal intervention. Others, however, experience persistent symptoms that need formal intervention. The goal of this course is to provide addiction, behavioral health counseling, marriage and family therapists, nursing, psychology, and social work professionals in health and human services settings with information on how to assess and treat trauma- and stressor-related disorders.
Recognize common symptoms that individuals may have in response to experiencing trauma.
Identify at least three tools that can help screen and assess for trauma-related disorders.
Determine which interventions would be most relevant for someone with a trauma-related disorder.
Advancing Quality Improvement Methods
This course focuses on 2 continuous quality improvement strategies that can be used to change complex systems—the plan-do-study-act (PDSA) method and Six Sigma’s define, measure, analyze, improve, and control (DMAIC) method. These simple, but effective, methods of making minor changes in systems can transform ambiguous and error-prone processes into tested, clear processes designed to reduce errors.
Understand the systems approach to medical errors, including how it relates to quality improvement measures and the appropriate application of SMART (specific, measurable, achievable, relevant, time-based) goals.
Describe the quality improvement strategies most commonly employed in healthcare organizations, including the PDSA and DMAIC methods, as well as common roadblocks to system changes in healthcare organizations.
Advancing Quality Improvement Methods
This course focuses on two continuous quality improvement strategies that can be used to change complex systems—the plan-do-study-act (PDSA) method and Six Sigma’s define, measure, analyze, improve, and control (DMAIC) method. These simple, but effective, methods of making minor changes in systems can transform ambiguous and error-prone processes into tested, clear processes designed to reduce errors.
Understand the systems approach to medical errors, including how it relates to quality improvement measures and the appropriate application of SMART (specific, measurable, achievable, relevant, time-based) goals.
Describe the quality improvement strategies most commonly employed in healthcare organizations, including the PDSA and DMAIC methods, as well as common roadblocks to system changes in healthcare organizations.
Adverse Events and Medical Errors: Response and Analysis
This course will address the importance of reporting errors for prevention of future adverse events and improved patient safety, as well as the role of root cause analysis (RCA) as an investigation tool for identifying the underlying systems failures that may have led to the error. It will also examine the benefits and barriers to reporting and the role of healthcare culture in reporting. Finally, it will explain the basic process of reporting that is common in most healthcare organizations.
Describe the systems approach to medical errors and how it increases the likelihood that errors are reported.
Understand the benefits of reporting errors, especially the importance of reporting errors for patient safety improvements.
Identify the barriers to reporting errors and the role that healthcare culture plays.
Explain the basic process of reporting errors in a healthcare organization.
Explain the purpose of RCA, and describe the guidelines for the use of this investigation tool.
An Overview of Substance Use Disorders
Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.
Explain what a substance use disorder is, how it develops, and how it impacts individuals.
Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.
Describe the types of treatment that exist for people diagnosed with substance use disorders.
An Overview of Trial of Labor After Cesarean Section
This course provides an overview about the safety of patients undergoing a trial of labor after cesarean (TOLAC) to attempt a vaginal birth after cesarean delivery (VBAC). Research evidence has influenced where VBACs are performed, which women are eligible and how the practice is conducted, including the safe use of induction/augmentation medications. The safety of VBAC for mother and newborn always remains the primary underlying principle that guides care.
Identify three risk factors and benefits associated with TOLAC and recommendations for safe TOLAC.
Recall essential components of nursing education, informed consent, safe medication administration, and fetal assessment related to TOLAC.
Anesthesia: Perioperative
The perioperative nurse plays a primary role in the anesthesia experience. Knowledge of techniques, patient assessment, and care management for the patient receiving or recovering from anesthesia positively impacts patient outcomes. This course discusses anesthetics and adjuvant medications used in the perioperative setting, anesthesia-related complications, and the nurse’s role in assisting with anesthesia management.
This course provides nursing professionals with information about the principles and practices of anesthesia care in the perioperative setting.
Identify the stages and types of anesthesia, and associated medications commonly used in the perioperative setting.
Recognize important assessment areas and nursing interventions for the perioperative patient receiving or recovering from anesthesia.
Describe complications of anesthesia and their treatments.
Antibiotic Stewardship Programs: Core Elements
Antibiotic stewardship is a movement to improve antibiotic use through evidence-based practice. Team members become the stewards of antibiotics. This helps these medications continue to effectively fight infections. Antibiotic stewardship follows core elements to improve the use of antibiotics and their outcomes. This course discusses the core elements and benefits of an antibiotic stewardship program.
Describe the elements of an antibiotic stewardship program.
Identify at least three benefits of antibiotic stewardship.
Anticoagulant and Antithrombotic Medications
This course reviews antithrombotic medications including anticoagulants, antiplatelets, and thrombolytics for nurses in the acute care setting. This course briefly discusses the physiology of blood clotting, nursing management of antithrombotic medications, and safe administration of high risk antithrombotic medications.
Identify key parts of the blood clotting process.
Recall the types, uses, and management of antithrombotics.
Apply the principles of safe medication administration for anticoagulants, antiplatelets, and thrombolytics.
Assessing and Treating Opioid Use Disorder
Bias in Healthcare
All healthcare professionals must be aware of bias and the challenges that bias can create in healthcare. This includes knowing some of the challenges people face with the healthcare system. In this course, you will learn best practices to help recognize and manage bias.
Define bias.
Identify how biases can affect healthcare.
Describe steps that can help decrease barriers created by bias.
Bowel Emergencies: Ischemia, Perforation, and Obstruction
Bowel ischemia, infarctions, perforations, and obstructions are serious conditions that require prompt recognition and interventions to prevent severe complications and death. This course provides nurses with knowledge of risk factors, signs and symptoms, and management strategies for bowel ischemia, infarction, perforation, and obstruction.
Recall the anatomy of the lower GI tract as well as risk factors, causes, and symptoms of bowel ischemia, infarctions, perforations, and obstructions.
Identify appropriate diagnostic methods and management strategies for bowel ischemia, infarctions, perforations, and obstructions.
Describe the clinical presentation of inflammatory bowel disease, its relation to bowel emergencies, and risk reduction strategies.
Care of Sexual and Gender Diverse Populations
All healthcare staff must be aware of the challenges that people in minority groups may experience. This includes knowing the effects of those challenges on how people seek and receive healthcare services. This course discusses sexual and gender minorities and their healthcare experiences.
Identify various terms used to describe sexual and gender minority populations.
Describe current health trends related to the sexual and gender minority population.
Choose best practices for improving the healthcare experience for sexual and gender minority populations.