|Working with Difficult People||0.25|
It can be difficult to work with certain people due to issues such as communication breakdowns, personality clashes, or conflicting work habits. You may not like everyone you work with, but it’s important to respect everyone. By learning ways to reduce conflicts, you’ll become more respected too. In this course, you’ll learn strategies to calmly address misunderstandings before they blow up, deal with differences, communicate clearly, and listen respectfully.
Identify high risk or crucial situations that can lead to difficulties in communication and workflow with co-workers.
Engage in practices that help all people in a situation feel heard and respected.
Describe how to professionally remove yourself from a situation when necessary.