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Courses

Title Duration CME Certified Sort descending
1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course discusses how to improve healthcare quality while decreasing costs within the payer environment. You will learn evidence-based practices to improve health outcomes for member populations, along with the role of medical-necessity criteria in creating a roadmap for financially responsible optimal care. Included in the discussion is the role of utilization management, common misconceptions about its purpose, key metrics every utilization manager needs to know, and the review and appeals process.

Explain the need for balancing cost and quality in the healthcare industry.

Explain the use of evidence-based practices and medical necessity criteria within utilization management and utilization review.

Describe the role that utilization management and utilization reviewers play in driving both cost-effective and high-quality services in the payer setting.

Summarize the appeals and review process.

Instructor
Danyell Jones

0.25

Launch Course

Origination: Reviewed: Expiration:

With healthcare-associated infections (HAIs) being such a serious issue, it is essential for all healthcare workers to understand how infections are transmitted. This course discusses the basics of infection control, including the chain of infection, methods of transmission, standard precautions, and transmission-based precautions.

Sequence the components in the chain of infection.

Apply standard and transmission-based precautions.

Differentiate between each of the four methods of transmission.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Certain external conditions, often beyond an individual’s direct control, are referred to as the social determinants of health, and they have the potential of affecting the health of your patients. These conditions, contributing to individuals’ health inequity and inequalities at all levels, encompass where a patient lives and works; socioeconomic policies, systems, and norms; and more. This course discusses how the five pillars of the social determinants of health impact the daily delivery, accessibility, and engagement of health-improvement efforts. It also presents strategies for assessing the social determinants of health that may be affecting your patient population, how to increase awareness and interest in these determinants, and ways to engage patients, stakeholders, and other providers in addressing social determinants of health.

List the five pillars of social determinants of health.

Explain how social determinants of health impact health inequities and inequalities.

Identify strategies to assess social determinants of health that may be affecting your patient population.

Staff Writer
Nellie Galindo, MSW, MSPH

Expert Reviewer
Kris Ericson, BA, MPsSc, PhD

1.50

Launch Course

Origination: Reviewed: Expiration:

This second presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate right heart catheterization waveforms.

Identify normal and abnormal right heart pressure values.

Identify disease processes that affect cardiac pressure values.

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Because hematologic conditions affect every system within the body, caring for a patient with a blood disorder can be challenging. Nurses should be familiar with hematological conditions and how to recognize their symptoms, along with understanding diagnostic tests, treatment and management strategies, and the education patients need to optimize quality of life and prevent complications. This course is designed to equip nurses with essential knowledge necessary for caring for patients with these conditions.

Identify the components and functions of the hematological system.

Describe the pathology for common hematological disorders.

Identify the causes and symptoms of hematological disorders.

Identify diagnostic tests and treatment strategies for hematological disorders.

Discuss complications associated with hematological disorders.

Instructor
Rebecca Smallwood, MBA, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Cerebrovascular accidents (CVAs) or strokes are the fifth leading cause of death in the United States. However, they can be treated if the patient is helped within the first four and a half hours of the event, according to the American Stroke Association. This course for healthcare providers identifies medical and lifestyle risk factors that can lead to a stroke, describes diagnostic measures used to assess stroke risk, and outlines stroke-prevention strategies and lifestyle changes. You will be equipped to educate patients on how their lifestyle can significantly impact their stroke risk and how making key changes can help them to avoid medical emergency.

Outline stroke prevention strategies and lifestyle changes.

Identify medical and lifestyle risk factors that can lead to a stroke.

Describe diagnostic measures used to assess stroke risk.

Staff Writer
Adam Roesner, BSN

 

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains how the coordination of benefits works when people have Medicare and certain other types of health coverage. Module 5, Coordination of Benefits, explains the rules that govern payers’ responsibilities when people have Medicare and certain other types of health and/or prescription drug coverage. This module was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. This course is designed for trainers and other information givers who are familiar with the Medicare program. It can be easily adapted for presentations to groups of beneficiaries.

Explain health and drug coverage coordination.

Determine who pays first.

Identify where to get more information.

Instructor
Centers for Medicare and Medicaid Services National Training Program

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course discusses quality payment programs, participation, and how these programs work, along with sources of additional information. It is designed for presentation to trainers and other information-givers, and can easily be adapted for presentations to groups of beneficiaries.

Discuss the Quality Payment Program.

Identify who can participate.

Summarize how the Quality Payment Program works.

Know where to go to learn more.

Instructor
Centers for Medicare & Medicaid Services National Training Program

1.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Patients’ cultural diversity affects their overall health and wellbeing. Learn how culturally responsive practices can have a positive effect on your service delivery. Included: assessment models to enhance your aptitude with individuals from a range of diverse backgrounds, a review of barriers to treatment, and ethical considerations important for culturally responsive care.

Summarize the ethical considerations of culturally responsive care and identity development.

Apply individualized, culturally appropriate care in your own setting.

Predict at least two specific barriers to implementing culturally competent care in your workplace.

Staff Writer
Naju Madra, M.A.

Sherri Taylor, MA

Theopia Jackson, PhD.

0.25

Launch Course

Origination: Reviewed: Expiration:

Emotional intelligence (EQ) is your ability to understand, express, and manage your emotions as well as your level of insight into what the people around you are feeling. Being equipped with EQ can add to your quality of life and career success. In this course, you’ll learn about developing emotional awareness—the bedrock of emotional intelligence.

Define emotional intelligence.

Develop your EQ by becoming more aware of your emotions and those of others.

Instructor
Sheri L. Willis, M.A.

0.00

Launch Course

Origination: Reviewed: Expiration:

This assessment measures overall learner competencies as aligned with the modules presented in the social determinants of health learning path. The objectives being assessed are the social factors that impact a person’s health, how providers can incorporate the social determinants of health into their patient assessments, how these determinants impact patients’ ability to adhere to their care plans, and how to improve the care-planning process by incorporating social health information.

Identify the social factors that impact a person's health.

Incorporate the social determinants of health in patients' assessments.

Explain how the social determinants of health impact patients' ability to adhere to their care plans.

Writer
Kris Ericson, BA, MPsSc, PhD

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This third presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate how radiation waves produce x-ray images.

Identify radiation safety principles for the patient and worker.

Describe how disease processes affect the risk of radiation toxicity.

Describe the different types of contrast.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN
 

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course describes how to use social media properly and without violating patients' privacy rights.

Demonstrate how to use social media properly without violating patients' privacy rights.

Instructor
Relias Learning

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Traumatic Brain Injury (TBI), a complex condition with a wide array of associated symptoms and disabilities, significantly impacts the lives of patients and their families. This course for nurses who care for patients who have experienced a TBI discusses assessment strategies, current treatment guidelines, and supportive care to effect positive outcomes.

Describe the pathophysiology of Traumatic Brain Injuries (TBI).

Identify surgical and medical treatments for individuals with TBI.

Describe nursing care for those with TBI.

Explain the education nurses should provide to individuals with TBI.

Identify neurologic emergencies for those with TBI.

Instructor
Elizabeth Kellerman, MSN, RN

1.50

Launch Course

Origination: Expiration:

The US Drug Enforcement Administration (DEA) and state narcotic control bureaus closely monitor controlled prescription medications—such as opioids, tranquilizers, and amphetamines—because of the potential for the drugs’ abuse and diversion. In addition, practitioners and pharmacies are required to report the use of these controlled substances and make ethical dispensing decisions based on each patient‘s condition and need for the drug. In this module, pharmacy technicians will learn warning signs of drug abuse and of fraudulent prescriptions, the etiology of substance use disorders, and laws enacted to prevent drug diversion. You’ll come away better equipped to avoid unnecessary judgment or bias regarding these disorders and to assess each patient individually so you can treat them with compassion and respect.

Review definitions for prescription substance abuse disorders Review the Controlled Substance Act and the drug schedules

Discuss when and how to report drug diversion to the Drug Enforcement Administration Review current and future techniques and the technology used in detecting diversion in community and the institutional setting Identify some of the most commonly abused prescription drugs

Recognize some signs of drug abuse and withdrawal

Describe ways to treat patients involved with drug abuse with professionalism and empathy

Instructor
Robbyn Gilleo, CPhT     

Expert Reviewer
Brittani Zurek, PharmD 

Daniella M. Krantz, MS, BS, CPhT

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course, intended for nurses who frequently encounter wounds while working with a geriatric population, covers the basics of wound assessment. Included: accurately performing wound assessments, standardizing the components of wound assessment, and facilitating wound healing.

Discuss how to differentiate between arterial, pressure, venous stasis, and neuropathic ulcers.

Discuss the two layers of the skin.

List three key functions of the skin.

Describe the difference between partial-thickness and full-thickness wounds.

Describe how to measure a wound, including length, width, and depth.

Define tunneling and undermining.

Identify four criteria to include in wound assessment.

Staff Writer

Karen C. Schnaufer, BSN, RN

2.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains the eligibility, benefits, and administration of Medicaid and the Children’s Health Insurance Program (CHIP). Also discussed are the implications of the Affordable Care Act on Medicaid and CHIP.

Describe the eligibility, benefits, and administration of Medicaid.

Define the eligibility, benefits, and administration of the Children's Health Insurance Program (CHIP).

Summarize the implications of the Affordable Care Act on Medicaid and CHIP.

Instructor
Centers for Medicare and Medicaid Services National Training Program

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The American Stroke Association estimates that 85 percent of all strokes are related to ischemia, and in the United States, ischemic strokes are the leading cause of adult disability. Since early intervention is key, this course discusses pharmacological agents (thrombolytics) that destroy clots and are often used as part of the treatment plan.

Outline patient monitoring techniques and management principles.

Describe the physiological stages of clot creation.

Differentiate between clot inhibition and fibrinolysis.

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Neurological dysphagia, most often caused by acute stroke, can lead to malnutrition, social restrictions, anxiety, dehydration, aspiration pneumonia, acute/chronic illnesses, or even death. This course for clinicians explains how to identify those at risk for dysphagia, and it discusses treatment strategies to improve overall outcomes for stroke patients. You will learn practical information about current swallowing screens, who should receive them, who should carry them out, and how to implement them at your facility.

Describe the incidence and outcomes of dysphagia and aspiration in those with acute strokes.

Identify the role of the Speech-Language Pathologist (SLP) in supporting, developing, and managing a dysphagia screening program for acute strokes.

Identify dysphagia screening methods and/or tools nurses can use.

Describe the role of nurses in identifying those at risk for dysphagia.

Name diagnostic procedures and treatments for those with dysphagia.

Instructor
Amy Reinstein, M.S., CCC – SLP

Staff Writer
Elizabeth Kellerman, MSN, RN

0.10

Launch Course

Origination: Reviewed: Expiration:

This course discusses informed consent, and why it is important.

Learn about what informed consent is and why it is important.

Instructor
Relias Learning

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The early recognition of stroke symptoms and subsequent intervention have been identified as key factors in the outcomes of patients with completed strokes. This includes the initial assessment and stabilization of critical respiratory, circulatory, hemodynamic, and neurologic status, and obtaining crucial elements of a patient’s history. Distinguishing ischemic from hemorrhagic strokes requires diagnostic applications performed within narrow windows of opportunity, so that appropriate treatment options can be accurately selected and effectively administered. This course discusses the knowledge and skills needed to care for patients with an acute stroke, from onset through the first 24 hours.

Describe the physiological and symptomatic differences between ischemic and hemorrhagic strokes.

Discuss treatment interventions for acute strokes.

Describe management priorities following ischemic and hemorrhagic strokes.

Define risk factors for complications related to stroke interventions.

Staff Writer
Rebecca Smallwood, MBA, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Research indicates that screening and brief interventions by health-care professionals can have a significant impact on individuals with drug or alcohol difficulties. This course presents step-by-step guidelines about how to integrate screenings, how to conduct brief interventions that “meet people where they are” in their stage of change, and how to refer individuals to appropriate resources when they suffer from more severe substance issues. This training illustrates best practices using the SBIRT (Screening, Brief Intervention, and Referral to Treatment) approach outlined by SAMHSA’s Center for Substance Abuse Treatment. You will be equipped with the tools you need to successfully screen and provide brief interventions for substance use issues in your own health-care setting.

Identify the core components of SBIRT.

Discuss reasons why implementing SBIRT in a general medical setting is beneficial to identifying and treating persons with hazardous substance use and the most common screening tools used.

Identify the basic philosophy, principles, and techniques of Motivational Interviewing and Stages of Change and how they apply to SBIRT.

Discuss the steps of providing brief interventions. Apply SBIRT knowledge to case scenarios.

Instructor
Bruce Horwitz, PhD

Staff Writer
Kimberly Cobb, M.S.

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains Medicare-Covered Preventive Services, and was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. It includes information on which preventive services are covered, who can receive them, when said services are covered, how much you pay, and where to get more information.

Learn which preventive services are covered.

Define who is eligible to receive them.

Describe when preventive services are covered.

Learn how much you pay.

Learn where to get more information.

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course discusses what quality payment programs are and who can participate in them. Included are Alternative Payment Models (APMs), Advanced APMs, and Other Payer Advanced APMs, along with the criteria to be considered for each of these programs. Also covered are Qualifying APM Participants (QPs), how payments apply to QP determinations, threshold scores, and payer combination options, along with a discussion of the Physician-Focused Payment Model Technical Advisory Committee (PTAC). This module is designed for presentation to trainers and other information givers and can easily be adapted for presentations to groups of beneficiaries.

Discuss the Quality Payment Program and its impact on Medicare Part B payments.

Outline how the Quality Payment Program Impacts Alternative Payment Models and the Merit-Based Incentive Payment System (MIPS).

Explain who participates in Alternative Payment Models and the Merit-Based Incentive Payment Systems.

Summarize how the Physician-Focused Payment Model Technical Advisory Committee impacts Alternative Payment Models for clinicians.

Identify where to get additional information.

Instructor
Centers for Medicare & Medicaid Services National Training Program

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

In today's increasingly complex healthcare system, care coordination and case management are vital for producing optimal member outcomes, decreasing care costs, and ensuring that healthcare services are utilized effectively. This course focuses on care coordination and case management within the payer setting. You will learn about the need for these services; common challenges you may encounter; and the latest goals, philosophies, and guiding principles of these functions. Also included are seven critical steps in the care coordination and case management process, along with tangible benefits and superior outcomes that these steps produce for providers, members, and payer organizations.

Define two functions of care coordination and case management in the payer setting.

Describe how effective care coordination and case management goes beyond clinical perspectives to drive more encompassing healthcare improvement.

Summarize two key benefits that care coordination and case management create for providers, members, and payer organizations.

Describe two key components involved in the care coordination and case management process.

Instructor
Elizabeth Kellerman, MSN, RN

0.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Teams are essential in today’s world. Whether the teams you’ve been part of functioned in a professional capacity or a personal one, most likely some teams were more successful than others. This course discusses the team process, relational skills that enhance team participation, and best practices for high performance/high output teams.

Demonstrate an understanding of the team process.

Integrate relational skills for enhanced team participation.

Describe best practices for high-performance/high-output teams.

Instructor
Denton C. Hartman, MS, NHA (retired)

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Expiration:

Pediatric immunizations are orchestrated specifically to protect young children from life-threatening diseases. These immunizations are often administered on a schedule. This course discusses the immunization schedule recommended by the Centers for Disease Control and Prevention (CDC) as well as related contraindications for pediatric immunizations.

Identify the recommended immunizations for pediatric ages, ranging from birth to 18 years.

Describe potential complications related to various pediatric immunizations.

Describe potential pandemic effects of non-vaccination of the pediatric population.

Adam Roesner, BSN

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course on CMS Medicare Supplement Insurance (Medigap) explains how Medigap policies work with Medicare, what Medigap policies cover, how Medigap policies are structured, and when to buy a policy. Included are definitions of key terms, an explanation of guaranteed issue rights, and where to get information on Medigap rights and protections.

Describe what Medigap policies are.

Define key Medigap terms.

List the steps in buying a Medigap policy.

Identify the best time to buy a Medigap policy.

Explain guaranteed issue rights.

Outline where to get information on Medigap rights and protections.

Relias Learning

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Rather than being a stand-alone disease, diabetes (particularly Type II diabetes) is a metabolic dysfunction at the cellular level. This metabolic dysfunction contributes to many comorbidities being associated with diabetes. Taking a purely pharmaceutical approach—looking only at blood glucose or A1C as an endpoint—fails to identify and address the potential underlying causes of diabetes and other comorbidities. To help you facilitate the best outcomes for your patients, this course discusses the correlation between diabetes and comorbidities, the underlying pathological processes, and the impact of glucose control. You will come away with an understanding of the common comorbidities associated with diabetes and of the proper management of these conditions.

Explain the correlations between diabetes and comorbid conditions.

Discuss the screening and evaluation of common comorbidities associated with diabetes.

Illustrate the proper management of diabetes and comorbid conditions.

Instructor
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Paula Ackerman, MS, RD, CDE

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The patient interview is the most important part of your exam. Gaining the patient’s perspective and learning more about issues important to them can guide the healthcare provider in developing patient-specific care plans. This course will cover different techniques for the various types of patient interviews. You will learn interviewing methods to effectively elicit the important details about a patient's reason for presenting to the clinic. The seven things you need to know about almost every complaint will be covered, as well as how to approach the difficult patient. While there are many categories of difficult patients, several studies have shown that it is the provider that must adapt in order to complete the interview. You will learn how to adapt for several specific patient types: the histrionic, obsessive, self-defeating, borderline personality, and dependent types. This course will use a blend of didactic information, case studies, and self-evaluation to facilitate your learning experience. The target audience for this course is registered nurses and advanced practice nurses.

Describe patient-centered interviewing.

Describe what a thorough, efficient patient interview entails.

Determine the barriers and techniques utilized when interviewing difficult patients.

Instructor
Melissa Davis CNM, FNP

Melanie Webb MSN, RN, AGNP

2.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains Medicare health plan options other than the original Medicare. It was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace.

Define Medicare Advantage (MA) Plans.

Describe how MA Plans work.

Explain eligibility requirements and enrollment.

Recognize types of MA Plans.

Identify other Medicare health plans.

Recall rights, protections, and appeals.

Summarize the Medicare Marketing Guidelines.

Expert Reviewer
Lisa Hohlbein, RN, CDP

Staff Writer
Adam Roesner, BSN

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Post-traumatic stress disorder (PTSD) is becoming more commonly diagnosed, partially as a result of more military personnel returning from extended tours of duty, and partly as a result of increased understanding and identification of delayed reactions to traumatic experiences. Unfortunately, PTSD continues to be largely misunderstood and ineffectively treated. This course, based on the newest research in the field of trauma, offers tools to accurately diagnose and effectively treat PTSD in adults. You will learn what types of events can cause PTSD, its most common symptoms, and the specific criteria required for a PTSD diagnosis. So that you can more effectively meet the needs of traumatized individuals, various techniques are discussed for accurately identifying PTSD, including clinical assessments and interviews, as well as evidence-based treatment modalities (including psychopharmacological interventions) currently being applied by trauma experts in the clinical field.

List the diagnostic criteria for PTSD, and explain how to differentiate PTSD from acute stress disorder and normal stress reactions.

Identify the risk factors for developing PTSD, as well as resilience factors that mitigate the potentially harmful effects of traumatic events.

Describe evidence-based psychotherapeutic and pharmacological approaches to treating people who have PTSD.

Staff Writer
Maiken Gale, Ph.D.
Monique Kahn, Psy.D.

Expert Reviewer
Steve Jenkins, Ph.D.
Bridgett Ross, Psy. D.

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Many individuals with behavioral health problems are unable to access behavioral healthcare. Telehealth (enhancing health care through the use of telecommunications technologies) is designed to provide everyone with access to health care, regardless of their location. In this course you will learn what telehealth is, its history, potential advantages and challenges, and the research base supporting telehealth for behavioral health services. You will be equipped with practical strategies you can apply in your own setting to use telehealth for adults with behavioral health issues.

Describe what telehealth is, its various formats and the modalities and equipment through which it can be delivered.

Summarize at least three key points regarding the history of telehealth.

Review at least two key components of telehealth literature that support its efficacy in treatment delivery.

Apply two specific considerations when utilizing telehealth in terms of potential benefits and drawbacks for people served.

Instructor
Steven R. Thorp, PhD, ABPP

Staff Writer
Naju Madra, MA

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

It can be difficult to work with certain people due to issues such as communication breakdowns, personality clashes, or conflicting work habits. You may not like everyone you work with, but it’s important to respect everyone. By learning ways to reduce conflicts, you’ll become more respected too. In this course, you’ll learn strategies to calmly address misunderstandings before they blow up, deal with differences, communicate clearly, and listen respectfully.

Identify high risk or crucial situations that can lead to difficulties in communication and workflow with co-workers.

Engage in practices that help all people in a situation feel heard and respected.

Describe how to professionally remove yourself from a situation when necessary.

Instructor
Susan Fee, M.Ed., LPCC

0.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Expiration:

Every year, hundreds of thousands of children in the United States are abused or neglected (Centers for Disease Control and Prevention, 2018). It is imperative that medical professionals have a better understanding of what they can do to address this serious issue. In this course you will learn the definitions of child abuse and neglect, how to screen and assess risk factors that predispose children to maltreatment, and how to help children and families receive the care that they need.

Define child abuse and child neglect.

Identify risk and preventive factors for child abuse and neglect.

Describe how to evaluate a child suspected of being abused and/or neglected.

Jennifer W. Burks, R.N., M.S.N.

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This final presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify common complications that occur during a cardiac catheterization or a coronary intervention.

Delineate left heart catheterization waveforms.

Identify valvular disorders based on cardiac waveforms.

Describe how disease processes affect cardiac pressures.

Identify the need for emergency equipment readily available.

Verbalize the rationale for the use of radial versus femoral cardiac catheterizations.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Experiencing a stroke can result in a permanently devastating condition. While some risk factors are uncontrollable, certain practices can help prevent, limit, and even reverse stroke damage. This course equips providers of senior healthcare to facilitate stroke recovery by knowing the signs and symptoms of stroke, being able to perform quick assessments, and responding appropriately. Also included: strategies for stroke prevention and ways to help your patients achieve quality of life after a stroke.

Discuss the pathophysiology of a stroke, including scope, risk factors, effects, treatment, and prevention.

Describe the connection between stroke and heart disease.

Perform and interpret stroke assessments and intervene according to professional standards of practice.

Identify strategies for achieving quality of life after a stroke.

Instructor
Ann Elsasser-Root, PT DPT

Staff Writer
Ron Orth RN, CHC, CMAC, AHIMA-Approved ICD-10-CM Trainer

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

How can healthcare professionals address social structures that often hinder health and wellness in certain communities? This course presents an overview of new innovations in multicultural care and service delivery for working with individuals from diverse backgrounds and cultures. Included is a review of the changing landscape of mental-health service provision, along with your role in alleviating oppression and health disparities. Detailed examples will assist you in applying these concepts in your own setting.

Identify implications of increased cultural competence, cultural humility, and multicultural care for the fight against disparities and the promotion of wellness.

Illustrate possible organizational applications of the national Culturally and Linguistically Appropriate Service (CLAS) standards for increasing culturally and linguistically responsive care.

Recognize the types of challenges faced by healthcare providers that are obstacles to the cultivation of cultural responsiveness.

Apply available resources in your work setting in order to implement a plan to improve culturally responsive care with the individuals you serve.

Staff Writer
Naju Madra, M.A.

Instructor
Sherri Taylor, M.A.

1.00

Launch Course

Origination: Reviewed: Expiration:

This course explains the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program. This training was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace.

Understand the purpose of competitive bidding and how it is implemented.

Describe who is affected by competitive bidding.

Find out where to get more information about the Competitive Bidding Program.

Staff Writer
Jessica Cairns, RN, RAC-CT, CMAC

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course for entry-level nurses, direct-care staff, and dietary professionals provides information on basic medication actions, with a focus on the physiological changes and potential reactions specific to older adults. Included are federal requirements related to antipsychotic medication prescriptions and administration.

Identify why polypharmacy increases the potential for medication errors, adverse drug reactions, and adverse drug events.

Differentiate between pharmacokinetics and pharmacodynamics, and describe their relationship to medication toxicity in the older population.

Define at least three classifications of medications, with examples of each.

Explain the role of antipsychotics and the federal regulations associated with their use.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

To be equipped for any type of emergency, your healthcare organization must include a plan for addressing a possible pandemic influenza event. In this course on the three stages of preparation, response, and recovery, you will learn about pandemic influenza, the basic elements of creating a plan to address it, and the steps needed to implement such a plan when responding to a pandemic.

Explain how pandemic influenza occurs.

Describe three essential elements of a pandemic influenza plan.

Explain how the elements of a pandemic influenza plan are implemented during the response phase.

Instructor
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

Origination: Reviewed: Expiration:

Establishing an effective corporate compliance program minimizes the risks and effects of misconduct by helping ensure that everyone adheres to policies and standards. This course covers fraudulent and ethical conduct, laws pertaining to fraudulent conduct, and your responsibility for preventing and identifying this conduct under a corporate compliance program.

Describe the requirements of the False Claims Act and Deficit Reduction Act.

Recognize fraudulent and otherwise improper conduct.

Describe common high-risk areas for fraudulent conduct.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

0.50

Launch Course

Origination: Reviewed: Expiration:

The powerful forces of nature unleashed by earthquakes and tsunamis can cause catastrophic damage. This course presents some basic facts about earthquakes and tsunamis, including why and when they occur, along with guidelines for preparedness and recommended protective actions to stay safe.

Explain why and where earthquakes and tsunamis occur.

Secure potential hazards in your workspace before an earthquake to minimize injury.

Take protective actions to stay safe during and after an earthquake or tsunami.

Instructor
John Burnap

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

One of the hormones used by the endocrine system to finely regulate and maintain the human body is Antidiuretic Hormone (ADH). By increasing water absorption, ADH helps control the body’s fluid balance when the circulating blood volume becomes too low. However, a condition known as Syndrome of Inappropriate Antidiuretic Hormone (SIADH) develops when an excessive amount of ADH is secreted or when the body has an increased response to ADH. In this course, you will learn about SIADH, how to identify patients at risk and their clinical presentation, nursing care for those with SIADH, how to identify complications associated with treatment, and the monitoring required for prevention.

Explain the role of ADH in the regulation of fluid volume status. Identify patients at risk for SIADH.

Describe the clinical presentation of a patient with SIADH.

Summarize nursing care for SIADH.

Identify complications associated with SIADH treatment and the monitoring required for prevention.

Elizabeth Kellerman, MSN, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This fourth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used catheters in the cannulation of the left and right coronary arteries.

Identify coronary catheters utilized to cannulate coronary arteries by pass grafts.

Verbalize the diagnostic wires and ancillary equipment commonly utilized in a standard heart catheterization.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

About 20 percent of emergency department visits are due to hand and wrist injuries. While most hand injuries are straightforward, many cause long-term complications that may profoundly alter a person‘s ability to work, create, and enjoy life to the fullest. This continuing education program, which includes the steps for preserving an amputated body part, addresses the assessment and treatment of patients with hand trauma.

List the critical information that must be gathered upon admission of the patient with hand trauma

Describe the six general categories of hand injuries

Explain the steps needed to properly preserve an amputated body part

Instructor
Stacie Hunsaker, MSN, RN, CEN, CPEN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The rise of the serious problem of multidrug resistant organisms (MDROs) has been linked to the inappropriate prescribing and use of antibiotics. In response, antibiotic stewardship programs have been developed to guide best practice in treating this powerful group of medications resourcefully. The goal is for healthcare providers to steward antibiotics in such a way that these medications can continue to be used to fight infections. This course discusses the Core Elements of Antibiotic Stewardship developed by the Centers for Disease Control and Prevention (CDC) and how you can apply components of the program to your nursing practice.

Name three benefits of antibiotic stewardship.

State the difference between broad and narrow spectrum antibiotics.

Describe the elements of an antibiotic stewardship program.

Recognize different team members' roles in antibiotic stewardship.

Instructor

Elizabeth Kellerman, MSN, RN

 

0.25

Launch Course

Origination: Reviewed: Expiration:

Learn about how to implement a pain management program that includes non-pharmacological interventions as well as analgesics.

Learn about how to implement a pain management program that includes non-pharmacological interventions as well as analgesics.

Relias Learning

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Rapid cultural diversification in this country has challenged the traditional delivery of healthcare services. Being aware of and sensitive to cultural issues is critical to establishing a positive relationship with the person you are serving. This course examines factors that may contribute to the under-utilization of healthcare services by certain persons of various races/ethnicities, and cultural and social identities. You’ll learn ways to improve cultural understanding and competency in healthcare treatment and be able to accurately identify and incorporate key components of cultural diversity and competency into your daily practice.

Recognize specific culturally diverse practices and beliefs that are important to understanding the individuals and communities you serve.

Demonstrate cultural humility and improved cultural competency in your own practice and work setting.

Associate practical knowledge of specific multicultural considerations with potential healthcare implications and quality of care afforded.

Staff Writer
Naju Madra, M.A.

Instructor
Sherri Taylor, M.A.

1.00

Launch Course

Origination: Reviewed: Expiration:

The ECG, an easily mastered tool of remarkable clinical power, can provide helpful and even vital information in a wide range of situations. One glance at an ECG can diagnose an evolving myocardial infarction, identify a potentially life-threatening arrhythmia, pinpoint the chronic effects of sustained hypertension or the acute effects of a massive pulmonary embolus, or determine the likelihood of underlying coronary artery disease in a patient with chest pain. Since the ECG is only as capable as its user, this course will help you understand the characteristics of junctional rhythms and the approach taken toward narrow complex tachycardia.

Identify the characteristics of junctional rhythms.

Distinguish the identifying features of junctional arrhythmias.

Describe the clinical implications of junctional rhythms.

Kristen Ponichtera, BSN, RN, CFRN, CTRN, CCRN

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course discusses preterm labor, preterm birth, and preterm premature rupture of membranes. Included in the course are risk factors, signs and symptoms, diagnostic evaluation, maternal and fetal risks, management strategies, and nursing interventions.

Apply management strategies and nursing interventions for preterm labor and preterm premature rupture of membranes.

Understand the current terminology associated with preterm labor and birth.

Discuss signs and symptoms of preterm labor.

Explain the risks to the mother and fetus associated with preterm labor and preterm premature rupture of membranes.

Review the implications of preterm birth.

Verbalize risk factors associated with preterm labor and preterm premature rupture of membranes.

Speaker
Melynda Reeves, MSN, RN, RNC-OB

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Diabetes, the leading cause of adult blindness, non-traumatic amputation, renal failure, and cardiovascular disease, affects 29 million people in the U.S., putting a tremendous strain on healthcare costs. The National Diabetes Education Program (NDEP) partnered with numerous health organizations to produce Guiding Principles for the Care of People with or at Risk for Diabetes. The publication includes 10 principles developed to guide healthcare providers in delivering quality care to adults who have or are at risk for diabetes. This introductory course, appropriate for nurses, dieticians, rehab professionals, nurses’ aides, and anyone interested in learning more, presents three of the publication’s guidelines (Principles 7–10) related to current evidence-based diabetes management and prevention.

State blood pressure and lipids goals for persons with diabetes.

Describe the management of one microvascular complication of diabetes.

State glycemic goals for persons with diabetes.

Define patient centered care.

Instructor
Paula Ackerman, MS, RD, CDE

0.75

Launch Course

Origination: Reviewed: Expiration:

Symptoms in a child such as fever, cough, and chills can alert you to the potential presence of a communicable disease and can aid in the detection of concerns in your work environment. Less obvious symptoms may require a more careful inspection to determine risk factors. Because children are exposed to a variety of environments, caregivers working with families must have the ability to identify healthcare concerns quickly in order to halt the spread of disease. This course, designed for staff members working with children and their family members, will help you determine if signs and symptoms depict the presence of a communicable disease, and the best way to manage the child and their environment. Included are ways to interact with a child who has a communicable disease, as well as a review of best practices in preventing the spread of common communicable diseases.

Identify common signs and symptoms of communicable diseases in children.

Discuss ways to interact with a child with a communicable disease.

State ways to prevent the spread of infection.

Instructor
Marissa Brown, MSN, RN, CPN

0.50

Launch Course

Origination: Reviewed: Expiration:

Workplace violence includes threats or actual use of physical force. This course presents the key steps- Prevent, Report, and Respond- that you can take to maintain a safe workplace.

Know when and how to prevent workplace violence.

Know when and how to report workplace violence.

Know when and how to respond to workplace violence.

 

Instructor
Johnny Lee, MS

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

A bleeding disorder—also called coagulopathy—is an impairment of the blood's ability to form clots. This course for nurses in the acute care facility explains the concepts of coagulation and hemostasis. You will learn how to identify emergency situations and will be equipped to care for those with coagulopathies such as immune thrombocytopenia (ITP), disseminated intravascular coagulopathy (DIC), heparin-induced thrombocytopenia (HIT), and warfarin-induced coagulopathy.

Explain the concepts of coagulation and hemostasis.

Identify proper nursing care for those with TTP, HIT, ITP, DIC, and warfarin-induced coagulopathy.

Name tests used to diagnose and monitor those with coagulopathies. Identify emergency situations in those with coagulopathies and the corresponding interventions.

Describe TTP, HIT, ITP, DIC, and warfarin-induced coagulopathy and their treatments.

Elizabeth Kellerman, MSN, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This fifth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used guiding catheters in the cannulation of the left and right coronary arteries for the purpose of providing TIMI flow.

Identify ancillary coronary treatment options such as atherectomy, left ventricular support devices, intra-aortic balloon pumps, and pacemakers.

Verbalize the interventional wires and coronary balloons commonly used for support and trackability.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Advance directives are legal documents that allow individuals to spell out their decisions concerning end-of-life care ahead of time. This course discusses the different types of advance directives and how they are honored.

Learn about the different types of advanced directives and how they are honored.

Relias Learning

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

While more than 30 million blood components are transfused annually in the US, if blood types are mismatched, the results can be deadly. This course for multiple professions—including nurses, laboratory technologists, and paramedics—explains blood compatibility/incompatibility issues, the procedures for safely administering blood transfusions, and how to treat adverse reactions in patients.

List three factors that contribute to blood incompatibility errors

Describe blood type compatibility between the donor and recipient

Explain the procedure for safely administering blood transfusions

Instructor
Anna Ver Hage, MSN, AGACNP-BC, CCRN, CNRN   
Collette Bishop Hendler, MS, RN, CIC, CCRN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

As dementia gradually destroys areas of the brain responsible for sending and receiving messages, communication becomes increasingly difficult. However, there are guidelines you can follow to ensure effective communication with people who have dementia, including those with severe cognitive impairments. In this course, you will learn how to increase your understanding of persons with dementia by knowing each as an individual and recognizing common speech patterns, find out how people with dementia use behaviors to communicate discomfort, and learn some  communication strategies you can employ to ensure that your message is clearly received.

Identify how knowing the person with dementia as an individual, not as a disease, promotes effective communication.

Give examples of common communication changes that people with dementia exhibit.

Interpret the likely messages behind nonverbal communication in people with dementia.

Summarize the techniques for communicating more effectively with people with dementia.

Instructor
Elizabeth Kellerman, MSN, RN

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

0.50

Launch Course

Origination: Reviewed: Expiration:

“Bounce back,” “frequent flyer,” “rehospitalization,” “readmission”—regardless of the term used, the revolving door of hospital admission and readmission is often associated with the development of delirium, depression, functional decline, and healthcare complications. Unnecessary hospital admissions and readmissions are also costly for Medicare and other payers. As a caregiver, you are in a unique position to help prevent unnecessary hospital admissions and readmissions. This course presents information about how you can accomplish that by providing your patients with the appropriate level of care based on their current conditions, in other words, the right kind of care provided in the right place at the right time.

Explain why unnecessary hospital admissions and readmissions are problematic.

Describe how you can prevent unnecessary hospital admissions and readmissions.

Instructor
Jennifer Moore, RN-BC, DNS-CT, CDP

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Diabetes, the leading cause of adult blindness, non-traumatic amputation, renal failure, and cardiovascular disease, affects 29 million people in the US, putting a tremendous strain on healthcare costs. The National Diabetes Education Program (NDEP) partnered with numerous health organizations to produce Guiding Principles for the Care of People with or at Risk for Diabetes. The publication includes 10 principles developed to guide healthcare providers in delivering quality care to adults who have or are at risk for diabetes. This introductory course, appropriate for nurses, dieticians, rehab professionals, nurses’ aides, and anyone interested in learning more, presents three of the publication’s guidelines (Principles 4–6) related to current evidence-based diabetes management and prevention.

State the macronutrient recommendations for persons with or at risk for diabetes.

State the physical recommendations for persons with or at risk for diabetes.

State the glycemic goals for persons with diabetes.

Instructor
Paula Ackerman, MS, RD, CDE

1.25

Launch Course

Origination: Reviewed: Expiration:

Part 1 of this course, designed for paraprofessionals working with individuals who have substance use disorders, explores how such disorders develop and why some individuals seem to be more susceptible to them than others. Drawing upon guidelines from the National Institutes of Health and the National Institute on Drug Abuse, this training offers a comprehensive look at these sometimes fatal disorders, including the stages of addiction, how normal behaviors can develop into dangerous ones, and the effect of substance use disorders on other individuals. After completing this training, you will be ready to demonstrate best practices for the individuals you serve who struggle with substance use disorders.

Explain the process of how substance use disorders develop.

Describe the stages involved in the substance use process.

Recognize the short-term and long-term effects of substance use disorders.

Expert Reviewer
Steve Jenkins, Ph.D.

Staff Writer
Naju Madra, MA

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Develop a secure workplace by looking at the dynamics contributing to workplace violence. Included in the are: active-shooter response protocols, threat assessment protocols, security measures, ways to evaluate your organization’s preparedness, techniques to de-escalate hostile behavior, and ways to address domestic violence in the workplace.

Instructor
Johnny Lee, MS

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

While bronchoscopy provides valuable diagnostic and therapeutic benefits, it also carries risk for complications, some potentially life-threatening. This course for nurses in the acute care facility discusses conditions for which bronchoscopy is used, its potential benefits, and its possible complications. You will also learn identify safety risks for staff, patients, and visitors, as well as describe nursing interventions before, during, and after a bronchoscopy.

Describe the types of bronchoscopies performed and the anatomy for which they are utilized. Identify conditions for which bronchoscopy is utilized and the potential benefits.

Discuss potential complications associated with bronchoscopy. Identify safety risks for staff, patients, and visitors associated with bronchoscopy.

Describe nursing interventions before, during, and after a bronchoscopy.

Rebecca Smallwood, MBA, RN

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn what cultural sensitivity is and the need to respect those who are different from yourself.

Explain the need to respect those who are different from yourself.

Relias Learning

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn what the privacy rule is, whom it applies to, and how to keep information safe when using technology, such as computers and smartphones.

Describe what the privacy rule is, whom it applies to, and under what circumstances.

Relias Learning

1.25

Launch Course

Origination: Expiration:

Despite the efforts of health care providers, medical-error rates remain high, often resulting in disability and death. Preventable medical errors not only affect patients, family members, and health care providers, but also contribute to soaring health-care costs. This course discusses how to prevent medical errors that are both system- and human-performance based, and it also describes the Joint Commission’s National Patient Safety Goals concerning medical errors in hospitals.

Examine sources and types of medical errors Identify error-prone situations

Relate theories and strategies to reduce errors and improve patient outcomes

Define sentinel event, root cause analysis, and failure mode effects analysis

Discuss safety needs of special populations

Describe the effect of medical errors on healthcare providers

Discuss the importance of public education in reducing errors

Instructor
Susanne J. Pavlovich-Danis, MSN, RN, ARNP-C, CDE, CRRN

0.75

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

You can better assist your patients who have asthma and chronic obstructive pulmonary disease (COPD) by building care teams in primary care. Learn how to assemble these teams and utilize certain disease-specific checkpoints for improved patient outcomes and health management.

Identify best practices for building care teams for patients with asthma and/or COPD.

Define key checkpoints and follow-ups with patients.

Cite different ways to evaluate the care provided by the team.

Instructor

Alisa Brewer, BSN, RN

1.00

Launch Course

Origination: Reviewed: Expiration:

Top leaders know that the ability to listen to others can increase their individual effectiveness while providing necessary leverage they need to build more productive and engaged teams. You will learn the difference between active and passive listening, how to establish common ground, how to practice empathy, and some of the consequences of not listening effectively. This course uses a blend of experiential exercises, instructive information, and self-study to help you apply tips and techniques for becoming an effective communicator—a leader who listens.

Recognize that listening is a critical communication skill, and understand the value it adds to your managerial and leadership effectiveness.

Discover the different listening styles that can either help or hinder your ability to lead and influence others.

Learn and apply best-practice techniques for increasing your active-listening skills.

Instructor
Deborah Waitley, Ph.D.

0.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Critical situations in the emergency department (ED) often result in a rapid flow of information between providers and patients. In the midst of the volume and urgency of such exchanges, ED providers must be especially careful to safeguard patient information. This course covers the basics of the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2. As an overview of each law is discussed, you will learn about the specific information you can and cannot share, how to share it appropriately, and what the information you may not be able to access. Included are practical approaches for acquiring the information you need in a timely and efficient manner.

NOTE: The content in this course is based on information from HIPAA (US Department of Health and Human Services [USDHHS], 2014) and 42 CFR Part 2 (United States Government Publishing Office [USGPO], 2015). If you wish to view the law in its entirety, please see the References section at the end of the course. This course is intended for all emergency department personnel and providers. Please note that this course focuses on federal law. However, every state has its own privacy and confidentiality laws, and it is your responsibility to know your state's laws and regulations. Furthermore, this course is not intended as legal advice for any individual provider or situation. If you need more comprehensive information, please review the resources listed at the end of the course and consult with your organization's legal and compliance team.

Identify information sharing standards under HIPAA and 42 CFR Part 2.

Discuss the concept of consent and when you must obtain it to share or receive information.

Recognize the types of information that may not be available to you.

Disclose and acquire information while maintaining compliance.

Staff Writer
Justin Hess, MS

Instructor
Amanda Richards

0.25

Launch Course

Origination: Reviewed: Expiration:

Emotional intelligence (EQ) involves the ability to understand, express, and regulate your own emotions, along with awareness of what people around you are feeling. A hallmark skill of EQ is the ability to keep your emotional brain and your thinking brain working together, even in intense or stressful situations. This module discusses how emotions function in the brain, how to choose your response to a situation rather than being hijacked by emotions, and how developing EQ can improve your quality of life.

Distinguish between choosing your response to a situation and being hijacked by your emotions.

Develop EQ by using one of the practices described in the course.

Expert Reviewer
Sheri Willis, MA

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

The long-term care facility, rehabilitation facility, or nursing home you work for provides housing and a variety of services to many individuals. Because your duties include the need to communicate personal information, this course explains your responsibility for protecting the privacy and confidentiality of the personal information of these individuals.

Identify confidential information.

Recall your responsibility in keeping information confidential.

Identify how to protect confidential information.

Recognize why social media is a high risk area for privacy and confidentiality violations.

Identify the actions required if unauthorized information is disclosed.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

1.00

Launch Course

Origination: Reviewed: Expiration:

Be equipped with the tools and knowledge you need to effectively prevent and/or report serious incidents in behavioral health settings. Included in this course are interactive exercises, helpful vignettes, and informative guidelines.

Define the purpose of incident reporting.

Identify the basic types of incidents that need to be reported.

Report incidents appropriately and on time.

Describe the best practices for making reports.

Instructor
Jeremy King, LCSW, CASAC

0.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Conflict in the workplace is inevitable, because every person is different. However, handling it the right way leads to better relationships, an improved work environment, a stronger team, and personal goal achievement. This course presents techniques essential to handling conflict in the workplace.

Identify different types of conflict. Explain how to handle conflict appropriately. Describe strategies for dealing with difficult people appropriately.

Instructor
Isla C. Miller

Expert Reviewer
Justin Hess, MS

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course presents methods for ensuring that the continuity of care for the patient is maintained.

Employ strategies to ensure that the continuity of care for the patient is maintained.

Relias Learning

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Renal disease—failure of the kidneys to perform their normal function—has three categories: acute renal failure (ARF), chronic kidney disease (CKD), and end-stage renal disease (ESRD). The patient’s history, physical examination, test results, and signs and symptoms will allow you to differentiate acute from chronic kidney disease. To ensure the best outcome, learn the signs and symptoms of renal disease, how to assess it quickly, and the appropriate actions to take. In presenting that information, this course discusses the significant role you play as a healthcare provider in renal-disease education and prevention.

Describe anatomy and physiology of the renal system.

Describe the pathophysiology of the 2 categories of renal disease.

Identify the systemic manifestations of each category of renal disease.

Describe the methods for assessing the renal system, including physical assessment, interpretation of blood and urine laboratory values, and radiologic diagnostic tests.

Discuss the medical management for a resident with renal disease.

Discuss the nurse’s role in assessing and educating the resident with renal disease.

Staff Writer
Adam Roesner, BSN

1.00

Launch Course

Origination: Expiration:

Mammography, the most widely used screening tool for breast cancer, has certain limitations. Several imaging modalities are being developed and improved to overcome mammography’s shortcomings. This course discusses how imaging techniques can reduce breast cancer mortality when used for routine screening and diagnosis, as well as for staging breast cancer, planning treatments, and monitoring response to chemotherapy.

Explain the significance of imaging techniques in reducing breast cancer mortality

Identify the advantages and disadvantages of mammography

Compare and contrast tomographic imaging modalities used in breast cancer

Instructor  
Jennifer L. Gibson, PharmD

0.75

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn how to identify best practices for building care teams for patients with depression and anxiety, define key checkpoints and patient follow-ups, identify strategies for coordinating care with other providers, and evaluate the care provided by the team.

Identify best practices for building care teams for patients with depression and anxiety.

Define key checkpoints and follow-ups with patients.

Identify strategies for coordinating care with other providers.

Cite different ways to evaluate the care provided by the team.

Instructor

Adam Roesner, BSN

0.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains therapeutic communication, overcoming barriers to communication, nonverbal communication and active listening, words and actions that influence patients’ perceptions of courtesy and respect, how to use interpreters, and how caregivers’ thoughts and beliefs impact their words and behaviors.

Relias Learning

0.50

Launch Course

Origination: Reviewed: Expiration:

While opportunities to share information online have increased, so has the challenge of keeping information private. Learn how to avoid social media’s privacy pitfalls so you won’t run the risk of committing Health Insurance Portability and Accountability Act (HIPAA) violations.

Explain how the use of protected health information in electronic communications or social media can lead to a HIPAA violation.

List three factors that make personal use of electronic communication and social media a high-risk area for HIPAA violations.

Identify three steps you can take to avoid HIPAA violations while using electronic communication or social media.

Identify whether there is or is not a HIPAA violation within presented scenarios.

Instructor
Linda Weaver, PhD, JD

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Two of the most important aspects of breast cancer care are length of life and quality of life. Early detection can help lead to positive outcomes in both of these areas. Careful practices in mammography are essential for accurate pathological diagnosing, as well as for providing patient safety and comfort. This course for radiologic technologists in acute care facilities discusses specified methods of Quality Control (MQSA) for ACR accreditation, false positives, common pathologies found in radiographic mammography, tumor mapping used in nuclear medicine, and steps to ensure patient safety during mammography.

Address false positives and which false positives could be avoided.

Identify specified methods of Quality Control (MQSA) for ACR accreditation.

Describe common pathologies found in radiographic mammography.

List steps to ensure patient safety during mammography.

Describe breast lymphoscintigraphy, the tumor mapping used in nuclear medicine.

Staff Writer
Adam Roesner, BSN

Instructor
Delia L. Lofton

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Emergency department (ED) healthcare providers may serve patients who present with symptoms of a behavioral health disorder. In some situations, the ED provider administers psychiatric medications to the patient, while in others it is prudent to wait until the patient is admitted to an inpatient mental health facility or is seen as an outpatient. Often the reason for presentation in the ED is an adverse reaction to a psychiatric medication itself. This course discusses major categories of medications used in treating mental health disorders; precautions for special populations, such as older adults and pregnant and nursing patients; and the major adverse reactions produced by psychiatric medications that are often seen in an ED setting.

Describe the major categories of medications used to treat mental health disorders and their adverse side effects.

Discuss some of the most common medications in each major category, their indications, and as their usage in the treatment of mental health disorders.

Explain the special concerns related to the use of psychotherapeutic medications in treating adults and pregnant and nursing patients.

Diagnose and treat adverse reactions to psychotropic medications among patients who present to the emergency department.

Jack M. Gorman, MD

1.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

In Part 1 of this course, you learned about how substance use disorders develop, as well as their various stages including when substance use becomes unhealthy and problematic. In this course, you will build upon that knowledge and explore in detail four commonly used drugs, which will help you to understand the short-term and long-term effects of substance use disorders, along with the symptoms of withdrawal. The material in this course is designed for paraprofessionals working with individuals who have substance use disorders. Drawing upon guidelines from the National Institutes of Health and the National Institute on Drug Abuse, Part 2 of this training offers you a more detailed look at specific substance use disorders, including their effects on others. Descriptive scenarios and practice exercises will help you to solidify your application of the knowledge you acquire to better apply these tools in your own setting. After completing Part 2 of this training, you will be better prepared to help the individuals you serve who struggle with substance use disorders.

Recognize the short-term and long-term effects of four of the most commonly misused substances.

Identify the similarities and differences among the four substance types discussed.

Describe how “normal” alcohol use develops into dangerous behavior.

Expert Reviewer
Steve Jenkins, Ph.D.

Staff Writer
Naju Madra, MA

0.50

Launch Course

Origination: Reviewed: Expiration:

Floods, landslides, and debris flows happen in almost every state. This course provides some basic information about these potentially destructive events, including the importance of knowing the particular risks in your locality and taking recommended protective actions.

Take appropriate protective actions when a Flood or Flash Flood Watch or Warning is issued.

Identify when it is appropriate to evacuate during a flood. List the warning signs of a landslide or debris flow.

Instructor
John Burnap

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn how properly assessing patients’ pain can help prevent further complications.

Relias Learning

0.50

Launch Course

Origination: Expiration:

To manage the threat posed by multi-drug-resistant organisms (MDROs), all healthcare workers and individuals must work together. Along with providing a comprehensive look at new and ever-changing MDROs, this course covers disease trends associated with MDROs, the national approach to combat MDROs, leading practices and clinical interventions, and the psychosocial effects of treatment. You will learn prevention measures and methods to control the spread of MDROs in our communities and throughout health care.

Describe the current problem with multi-drug-resistant organisms (MDROs).

Identify disease trends associated with MDROs.

Identify the most common MDROs.

Identify how to decrease the transmission of MDROs.

Describe the national approach to combat MDROs.

Describe the psychosocial effects of treatment.

Instructor
Susan Heinzerling, RN, CHPN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Although gestational diabetes mellitus (GDM) is increasing in the US, a woman with GDM can experience a healthy pregnancy if the condition is well managed. This course, for providers who work in maternal child health, discusses how pregnancy alters glucose metabolism, what risk assessment is required, and what test results indicate when a pregnant woman has crossed into GDM. You will come away equipped with the information you need to provide quality care for your patients with GDM.

List risk factors for developing GDM

Identify lab tests and normal values that guide diagnosis and treatment of GDM

List the main points of managing care for the patient with GDM

Instructor
Karen Anderson, MSN, RN, CNM, IBCLC  

Phyllis Bruno, MSN, RN, CDE  

Diane B. Johnson, BSN, RNC-OB, C-EFM, TNCC   

Theresa Ryan, MA, RN

0.75

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Diabetes, a very common chronic condition, can be managed by prescribing proper diet, exercise, and pharmaceutical treatments. This course discusses building care teams for these patients, teaching team members key milestones and checkpoints, ensuring medication adherence, and coordinating care with other providers as it relates to diabetes.

Implement best practices for building a care team of providers for patients with diabetes.

Teach all members of the care team the key milestones and necessary care checkpoints for patients with diabetes.

Coordinate care with other condition-relevant providers, and ensure medication adherence.

List evaluation strategies for care teams that manage diabetes.

Staff Writer
Adam Roesner, BSN

0.75

Launch Course

Origination: Reviewed: Expiration:

The Health Insurance Portability and Accountability Act (HIPAA) gives rights to individuals concerning the protection of their personal healthcare information. Allowing non-authorized individuals to see this personal information, even accidentally, can have severe consequences for you and your organization. This course provides basic information about the principles of confidentiality, and explains two important branches of HIPAA: the Privacy Rule (what information is protected) and the Security Rule (the steps that must be taken to protect this information).

NOTE: This course is not intended as legal advice for any individual provider or situation. Comprehensive information is available from the resources listed in the courses' references section, as well as through consultation with your company's legal and compliance team.

Describe protected health information.

Explain confidentiality and the requirements of the HIPAA Privacy Rule for protecting and releasing information.

Identify best practices for compliance with HIPAA.

Relias Learning

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course discusses hypertensive disorders during pregnancy, including pathophysiology, classifications, characteristics, diagnostic criteria, risk factors, management, and prevention. Also covered are the diagnostic criteria used to screen and monitor women with potential preeclampsia, pathophysiologic changes that occur with preeclampsia, the appropriate management of women receiving magnesium sulfate therapy, and the recommended guidelines for administering anti-hypertensive agents.

Discuss pathophysiologic changes that occur in women with preeclampsia.

Discuss recommended guidelines for administration of anti-hypertensive agents in women experiencing acute, severe hypertension.

Recognize diagnostic criteria used to screen and monitor women with potential preeclampsia.

Review the appropriate treatment regimen for administration and management of women receiving magnesium sulfate therapy.

Verbalize the common risk factors associated with hypertensive disorders in pregnancy.

Understand the current terminology and classifications associated with hypertensive disorders in pregnancy.

Speaker
Melynda Reeves, MSN, RN, RNC-OB

0.25

Launch Course

Origination: Reviewed: Expiration:

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can also cause some adverse side effects. This course discusses compassion fatigue—its signs and symptoms, how it can affect you and others, and practical methods of dealing with it.

Recognize the signs and symptoms of compassion fatigue.

Describe how compassion fatigue can affect yourself and others.

Apply practical methods to deal with the symptoms of compassion fatigue.

Instructor
Heather Sones, Ph.D.

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Sepsis can be life threatening, but correctly obtaining and interpreting vital signs can save patients’ lives. Learn how to identify at-risk and septic patients, detect a patient’s clinical deterioration, and use systemic inflammatory response syndrome (SIRS) criteria.

Explain the importance of vital signs in detecting the clinical deterioration of a patient.

Identify at-risk and septic patients through respiratory rate and other vital signs.

Indicate the proper methods of obtaining vital signs.

Recognize the clinical presentation and detection of sepsis with the use of systemic inflammatory response syndrome (SIRS) criteria.

Speaker
Jamie K. Roney, DNP, BSHCM, RN-BC, CCRN-I

1.50

Launch Course

Origination: Reviewed: Expiration:

This entry-level course in pain assessment and management is for direct-care staff and activity professionals in long-term care, hospice, and home-health settings. It covers types and classifications of pain, pain assessment tools to use with both verbal and nonverbal individuals, the basics of pain assessment, some pain management strategies, and federal regulations that address quality of life and quality of care.

Discuss what pain is and, how it affects individuals physically and mentally.

Describe how to assess for pain, including special considerations for persons diagnosed with a mental illness.

Identify pharmacological and non-pharmacological interventions used for pain management.

Summarize how to minimize the impact of pain for people with mental illness and substance use issues in order to avoid exacerbation of symptoms.

Instructor
Jennifer Barut, MSN, RN-BC

Expert Reviewer
David Patzer, MD

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Borderline personality disorder (BPD), an increasingly common diagnosis in the mental health profession, continues to be misunderstood and ineffectively treated. Part of the reason is that behaviors associated with the disorder can fit into many diagnostic categories. Drawing from the newest research in the field of personality disorders, including information from Linehan's Skills Training Manual for Treating Borderline Personality Disorder. this course aims to give you the tools you need to accurately identify individuals with BPD and become knowledgeable about available treatment options. You will learn about how BPD develops, the theoretical perspectives of BPD, treatment goals, the challenges you might experience when working with this population, and some of the most common issues that individuals with BPD experience while in treatment. This training is appropriate for mental health professionals with basic to intermediate levels of experience in treating individuals with BPD.

List the criteria needed to identify and diagnose an individual with borderline personality disorder (BPD).

Differentiate and discuss the theoretical perspective of BPD.

Describe the best evidence-based treatment approaches for treating people who have BPD.

Staff Writer
Naju Madra, MA

Instructor
Jodi Ceballos, PsyD

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn how to select the right spot for placement of a CVC (central venous catheter) to decrease the likelihood of mechanical problems and to enhance proper care.

Demonstrate how to select the right spot for placement of a CVC to decrease likelihood of mechanical problems and to enhance proper care.

Relias Learning

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course is designed for individuals working with people who may have tuberculosis (TB). Since TB can be contracted through the air, quick identification is imperative to prevent its spread. TB's symptoms- including fever, loss of appetite, chills, night sweats, and a persistent cough- make seeking medical treatment necessary in order to determine if an individual has active TB. Some symptoms are less obvious, so additional follow up with a healthcare team can also be required. This course includes a review of TB's significance, its associated health factors, and the populations at greatest risk. The material will enable you to identify TB's symptoms and understand disease management, infection-control practices, and ways to apply your new knowledge in your own work environment.

Describe the risks and significance of TB.

Identify signs and symptoms of active TB infection.

List interventions that help control the spread of TB.

Evaluate methods of testing for TB infection.

Describe TB interventions, treatment, and maintenance.

Staff Writer
Adam Roesner, BSN

0.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Identify checkpoints for managing and preventing the hospitalization of patients with hypertension (HTN), congestive heart failure (CHF), and coronary artery disease (CAD).

Identify best practices for building a care team of healthcare providers for patients with HTN, CHR, and CAD.

Define key check points and follow-up with patients.

Identify strategies for coordinating care with other providers.

Recognize different ways to evaluate the care provided by the care team.

Instructor
Alisa Brewer, BSN, RN

1.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course is tailored for paraprofessionals who work in hospitals, residential treatment centers, and community-based agencies. Unpredictable and complex situations often arise when people go into crisis. Seeming to “come out of nowhere,” these situations can throw you into a reactive state. But when you understand how crises develop and you are equipped with the skills and tools to address them, you can effectively intervene in a way that supports recovery and safety. This course explains how you can help the individuals you are serving to learn from crisis situations, so they can use coping skills and support networks more effectively whenever they face stressful events.

Identify risks and complicating factors in crises.

Recognize critical skills in crisis intervention, stabilization, and prevention.

Understand how a crisis develops.

Staff Writer
Gigi Dillon, PhD, MA
Naju Madra, M.A.

0.50

Launch Course

Origination: Reviewed: Expiration:

All persons have the right for their health information to be protected from unauthorized access. To ensure that protection, your healthcare organization is required to follow the Privacy Rule of the Health Insurance Portability and Accountability Act (HIPAA), which limits the situations in which your employees can use and disclose protected health information (PHI). This course explains the Privacy Rule and how breaches can be prevented.

Recognize common breaches of the HIPAA Privacy Rule.

Illustrate ways to prevent breaches of protected health information.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

2.25

Launch Course

Origination: Reviewed: Expiration:

A critical step for service providers in receiving reimbursement is to submit treatment-planning documentation. This course reinforces what you already know about plans of care, while offering suggestions for capturing the real therapeutic relationship on paper. You will learn how to hone in on core principles for clinical documentation; take a fresh look at ways to record your client’s strengths, goals, and treatment objectives; and evaluate methods of accurately representing interventions, outcomes, and discharge plans.

Identify the requirements of the various stakeholders in the treatment-planning process, and create documentation that meets their needs.

Develop treatment-planning goals, objectives, interventions, and outcome expectations that are client-focused and measurable.

Manage client progress and service changes through the effective use of treatment planning documentation.

Instructor
Dr. Jennifer Stelter, Psy.D.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

On average, people who live with serious mental illness or co-occurring mental illness and substance-use disorders die 25 to 35 years prematurely. This is largely due to preventable diseases, health disparities, and even the contributing factor of the stigma associated with mental illness. Behavioral health case managers are experts in helping people manage their chronic mental health conditions. By applying those skills in addressing the whole-health needs of these individuals, case managers become care managers in an integrated-systems approach to behavioral health concerns. This course for health and human services professionals offers an overview of case-to-care management, a strategy for incorporating a patient-centered approach, and ways to effectively impact the health outcomes of the people you serve.

Describe barriers in the US healthcare system that perpetuate the fragmentation of care.

Identify three health disparities impacting health outcomes in the behavioral health population.

Summarize the similarities and differences between case management and care management.

Develop effective methods of managing a multidimensional approach for your clients total healthcare needs.

Expert Reviewer
Cheryl Holt, MA

Expert Reviewer
Melissa Lewis-Stoner, MSW, LCSW-C

Staff Writer
Nellie Galindo, MSW, MSPH

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This webinar discusses the importance of integrating behavioral health and primary care. You will learn about the prevalence of various illnesses, how behavioral health has transformed since its inception, the need for integrated care and the commitment required to achieve it, and how to enact organizational and system change and  support health behavior change. Also discussed are three approaches to care; how the environment, hiring the right people, and teams can affect organizational and system change; how to use evidence-based tools and their data to inform your change efforts; interventions for each level of organizational change; and the importance of listening to feedback from the people you serve.

Identify the role of leadership and on going attention in the implementation of integrated care practices.

List three best practices in integrated care, and the implications for their own practice setting.

Instructor
Joan Kenerson King, RN, MSN, CS

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course will provide an overview of innovative ways that data are being applied to improve healthcare costs, quality, and outcomes. You will begin with a broad perspective of what experts are calling the “data revolution” in healthcare, or the “age of big data,” and dive into what this means from a technology perspective. Following this, you will learn how data are being applied in ways never before seen by payers and providers to drive healthcare improvement through an analytic approach.

Next, you will dig down to the micro level of healthcare data application within the payer setting. You will examine the different ways in which data are helping payers to improve overall population health, manage healthcare costs, and inform the creation of innovative pilot programs. Finally, you will learn about the application of healthcare data from the case management perspective within the payer setting. An overview will be provided about member case management selection, the intersection of healthcare data and member preference, and how data are being used to inform best practices through medical necessity criteria and clinical guidelines.

This course is intended for all case managers and care coordinators with payer organizations.

Discuss the background and implications of big data in healthcare.

Describe how data are utilized by case managers within different areas of the payer setting to improve care outcomes.

Summarize how data plays a part in the application of medical necessity criteria and evidence-based guidelines.

Explain how data has the potential to revolutionize healthcare and the challenges associated with bringing this to fruition.

Instructor
Danyell Jones

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn about how to prevent and control MDROs (multidrug-resistant organisms).

Discuss prevention and control of MDROs

Relias Learning

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Diabetes, affecting 9.3% of people in the United States, can cause a host of health problems and even lead to death when managed improperly. In fact, it is the seventh leading cause of death in this country. Given this growing problem, it is important to understand how diabetes affects the body and how to help delay its devastating complications. This course for entry-level nurses covers the basics of the disease and its current medical treatments to help you better assess patients’ needs, provide care for them, and problem-solve common medication concerns.

Discuss the growing problem of diabetes in the U.S. Recognize the risk factors for developing Type 2 diabetes.

Identify evidence-based standards in diabetic care and treatment. Discuss the pathophysiology and diagnosis of diabetes.

List common complications associated with uncontrolled diabetes. Describe maintenance therapy for the control of diabetes.

Discuss the nursing care of a person with diabetes.

Instructor
Jennifer W. Burks, R.N., M.S.N.

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

As they age, many patients find themselves developing one or more chronic diseases, but they don’t know how to navigate this country’s fragmented and exorbitantly expensive healthcare system in order to receive appropriate care. Care coordination by the medical team—providing additional services such as education and close monitoring of the disease process—has been shown to decrease healthcare costs while improving patients’ health. Unfortunately, standardized techniques or processes for care coordination are not in place. This course for nurses discusses care coordination’s process, its various components, current efforts, ideas for improvement, and a review of practical applications for your nursing practice.

Define care coordination and identify the components involved.

Describe the current efforts toward care coordination in the healthcare setting today.

Apply new knowledge of techniques to improve care coordination in your current practice.

Instructor
Chasity Mullins, MSN, RN

1.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

During the imaging process, it is essential for radiographers to identify challenges and errors in techniques, and understand how they affect patient outcomes during the imaging process. In order to help radiologic technologists in acute care facilities identify common pathologies in differential diagnostics, this course describes the sectional anatomy of the head, neck, chest, and abdomen. It also discusses radiation safety, imaging techniques, common pathologies resulting from radiographic imaging, and the importance of patient safety during imaging procedures.

Describe the sectional anatomy of the head, neck, chest, and abdomen.

List common pathologies resulting from radiographic imaging.

Understand imaging techniques and radiation safety.

Discuss the importance of patient safety during imaging procedures.

Instructor
Delia L. Lofton

Staff Writer
Adam Roesner, BSN

0.50

Launch Course

Origination: Reviewed: Expiration:

While the use of technology has improved the delivery and continuity of health care, it also increases the chance that unauthorized persons will be able to access individuals' protected health information (PHI). To protect electronic PHI(e-PHI), your organization and healthcare workers are required to follow the Security Rule of the Health Insurance Portability and Accountability Act (HIPAA). This course explains the Security Rule and how breaches can be prevented.

Recognize common breaches related to electronic PHI.

Illustrate ways to prevent breaches of the HIPAA Security Rule.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

1.50

Launch Course

Origination: Reviewed: Expiration:

Elder abuse is a significant social problem. Mistreatment of older adults tends to occur in isolation and often remains undetected. The first step into addressing the problem is to heighten awareness, particularly among those who serve the elderly or have frequent contact with them. Throughout this course, you will learn about types of elder abuse, indicators, consequences, risk factors, and interventions.

Identify indicators of abuse for older adults.

Identify options for screening older adults for abuse.

Describe the nature, scope, and severity of elder abuse.

Identify the types of abuse suffered by older adults.

Explain the consequences of abuse for the older adult, the abuser, and society.

Expert Reviewer
Paul L. Caccamise, LMSW, ACSW

Instructor
Michael Cottone, MS, HS-BCP

1.00

Launch Course

Origination: Reviewed: Expiration:

Delays in developmental skills in young children can include problems with movement (motor), hearing and speaking (communication), social and emotional development, and thinking and problem-solving skills (cognitive). These difficulties, ranging from mild to severe, may extend into adulthood and can affect learning, communication, and functioning in the community. The onset of some developmental disabilities, such as Down syndrome, can be diagnosed at birth. Other disorders may become apparent only as young children miss important developmental milestones, although the typical sequence of development can have a wide range. This course explains how to identify atypical development in young children, how to recognize common developmental disabilities that require comprehensive assessments, and how to identify and describe common disabilities that may result from environmental factors. With this knowledge, you will be better equipped to meet the individual needs of the young children with whom you work.

Identify common developmental delays in young children.

Describe individual characteristics of specific developmental disabilities.

Expert Reviewer
Linda Snead-Sanders MA, CCC-SLP

1.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Ensuring that employees are free from harassment in a safe and healthy work environment is key to achieving your company's goals. This course examines various types of workplace harassment, the basic skills needed to understand and deal with such situations, and information concerning your role in ensuring a harassment-free work environment.

Define workplace harassment.

Recognize examples of harassment situations and problems that may occur in the workplace.

Identify retaliation and recognize why retaliation against employees who complain of workplace harassment is prohibited.

Describe how to effectively respond to harassment incidents in the work place.

Assist your organization in promoting workplace behaviors that do not create or contribute to harassment.

Instructor
David A. Winter

1.00

Launch Course

Origination: Reviewed: Expiration:

Quality Improvement (QI) can be implemented within almost any healthcare setting and can prove highly beneficial for achieving improved delivery of service outcomes. For quality improvement to be effective, it is crucial that everyone at your agency or clinic be informed of any QI projects and how their roles and responsibilities might impact these projects. The better you understand the QI process, the more proficient you will be as an active participant in improving the quality of services your agency or clinic provides. Using several quality improvement models, as well as detailed and specific examples that demonstrate these models in action, this course offers an overview of quality improvement, along with relevant aspects of how quality improvement impacts not only your job, but also your clinic or agency’s performance. You will be armed with the knowledge you need to apply these concepts in your own setting.

Define quality improvement in behavioral healthcare settings.

Recognize at least three areas of behavioral healthcare services that are impacted by quality improvement.

Identify a model of quality improvement that aligns with your agency's mission, vision, and values.

Describe two ways that you can effectively implement quality improvement in your agency.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

Instructor
Stacy Smith, LPC-S, CS-I, LCAS, NCC

0.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Previous courses covering the Healthy People 2020 campaign have explored how social determinants of health impact health outcomes and healthcare delivery. Also included were best practices for providers addressing each determinant. This course offers scenarios representing the culmination of the knowledge and skills this series has presented regarding critical components of the five major pillars of the social determinants of health. These scenarios, providing glimpses of real-world experience, will challenge you to use your critical thinking, and the knowledge and skills you have gained in the other courses in this series.

Identify the social and environmental factors that impact a person's health.

Educate providers on how to incorporate the social determinants of health into their patient assessments.

Explain how the social determinants of health impact patients' ability to adhere to their care plans.

Improve the care planning process by incorporating social health information.

Staff Writer

Justin Hess, MS

Expert Reviewers

Kris Ericson, BA, MPsSc, PhD

Nellie Galindo, MSW, MSPH

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn about the risk factors of surgical site infections, and how to prevent them.

Describe the risk factors of surgical site infections.

Describe how to prevent a surgical site infection.

Relias Learning

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

All health centers funded by the Health Resources and Services Administration (HRSA) must have in place a system to improve patient care and outcomes, which is your center’s quality improvement (QI) program. While the primary benefit is improving patient care and outcomes, there are also financial benefits. The Department of Health and Human Services has allocated $36.3 million to fund centers that meet or exceed quality improvement measures. Although most health centers have established some QI functions, this course will enable you to take a comprehensive approach to implementing QI systems. You will learn about the essentials of QI infrastructure, systems, and programs, along with how to identify quality-related problems using proactive strategies, such as peer review and patient satisfaction surveys, as well as reactive strategies, such as patient complaint tracking systems. Also included is how to put the FOCUS-PDSA model into action.

Describe the elements of a successful quality improvement program.

Explain the 5 components of the quality improvement process.

Apply the Model for Improvement to put a quality improvement initiative into action.

Describe specific proactive and reactive quality improvement strategies for health centers.

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Nellie Galindo, MSW, MSPH

Instructor
Katy Kunst, MBA

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The Centers for Disease Control estimates that about 50 percent of American adults have at least one chronic condition. Today's primary care providers have the ability to better manage this population by utilizing care management. This course discusses use of the care management model in the ambulatory care setting to increase patients' access to providers and decrease hospital visits, including readmission. It also addresses the issue of some payment systems not allowing providers to profit from managing chronic conditions.

Define care management and how it relates to ambulatory care.

State ways that care management increases access to healthcare providers.

Discuss how care management decreases hospital readmissions.

Identify strategies for creating a successful care management program.

Instructor
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

Origination: Reviewed: Expiration:

Cardiac rehabilitation involves many facets of health and wellness. One of these facets—diabetes management—requires an interdisciplinary approach involving nurses, dieticians, and therapists. This module will review diabetes management as a core competency in cardiac rehabilitation.

Define diabetes.

Describe one treatment option for diabetes.

Describe treatment for hypoglycemia.

Describe physical activity concerns for one chronic complication of diabetes.

Instructor
Paula Ackerman, MS, RD, CDE

0.50

Launch Course

Origination: Reviewed: Expiration:

The Health Insurance Portability and Accountability Act (HIPAA) protects the confidentiality of healthcare information. Learn the basics of individual privacy rights and how HIPAA governs the disclosure of personal information.

Describe the purpose of HIPAA.

Identify when a HIPAA violation has occurred.

List three steps you can take to avoid a HIPAA violation.

Instructor
Linda Weaver, PhD, JD

1.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Aneurysms are known as silent killers. Without early detection and prompt intervention, their mortality rate can reach as high as 90 to 100 percent. A number of commonly found risk factors and comorbidities can increase the risk of developing an aneurysm. To help you achieve quality outcomes for your patients, this course discusses the symptoms of a potential aneurysm, how to identify aneurysm types and their physical location, and common techniques used in managing the patient with an aneurysm.

Discuss the concepts associated with vascular physiology.

Identify the types of aneurysms and their physical location.

Recognize the clinical manifestations of aneurysms.

Outline the common techniques utilized in managing the patient with an aneurysm.

Instructor
Kristen Ponichtera BSN, RN, CFRN, CTRN, CCRN

0.50

Launch Course

Origination: Reviewed: Expiration:

Influenza can have a significant impact on society due to restricted activities, illness, and deaths. Pregnant women, children, the elderly, and those with respiratory or chronic debilitating conditions are particularly vulnerable to serious complications of influenza. This course discusses influenza’s signs and symptoms, some simple steps you can take to prevent the spread of flu viruses, and treatment strategies.

Identify signs and symptoms of influenza.

Describe ways to prevent the spread of influenza viruses.

Recognize when to get treatment for influenza.

Instructor
Debra Brown Bayus, MSN, APRN, NP-C, ANP-BC
Brenda Hoss, RN, MSN, CNS

0.50

Launch Course

Origination: Reviewed: Expiration:

Sexual harassment makes it hard for workers to feel comfortable and perform their jobs. It also creates problems for employers. This course discusses what sexual harassment is, how to recognize it in the workplace, how it affects individuals and organizations, and what actions to take in response to it. This information will help employees in any industry to be better equipped when dealing with sexual harassment.

Define sexual harassment.

Learn to recognize sexual harassment in the workplace.

Describe how sexual harassment affects individuals and organizations.

Take action in response to sexual harassment.

Instructor
Kelly J. Ace, Ph.D.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The goal of this course is to provide the clinician with up-to-date best practices for identifying and treating patients who have peripheral artery disease (PAD). The module covers symptoms, complications, risk factors, and modifications of PAD, along with the topics of diagnostic tests, assessment, and treatment strategies.

Describe symptoms and complications associated with Peripheral Artery Disease (PAD).

Identify risk factors and complications related to PAD.

List two diagnostic tests for identifying PAD.

Discuss assessment and disease management for patients with PAD.

Describe important strategies for and elements of patient and family teaching for PAD.

Expert Reviewer
David Hoeft, MD

Staff Writer
Rebecca Smallwood, MBA, RN

0.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Physical environment has a direct impact on your patients’ health and wellness. This course covers four components of neighborhoods and the built environment: crime and violence, quality of housing, environmental conditions, and access to healthy foods. Learn how to leverage this knowledge to improve treatment planning for your patients.

Describe how the four components of neighborhood and the built environment affect overall health outcomes for your patients.

Identify how neighborhood and the built environment affect overall health outcomes for your patients.

Address issues surrounding neighborhood and the built environment in your patient population via care planning.

Expert Reviewer
Kris Ericson, BA, MPsSc, PhD

Staff Writer
Nellie Galindo, MSW, MSPH

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn how to detect the risk of suicide, and what to do if such risk is identified.

Describe how to detect the risk of suicide.

Describe what to do if such risk is identified.

Relias Learning

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Diabetes, the leading cause of adult blindness, non-traumatic amputation, renal failure, and cardiovascular disease, affects 29 million people in the U.S., putting a tremendous strain on healthcare costs. The National Diabetes Education Program (NDEP) partnered with numerous health organizations to produce Guiding Principles for the Care of People with or at Risk for Diabetes. The publication includes ten principles developed to guide healthcare providers in delivering quality care to adults who have or who are at risk for diabetes. This introductory course, appropriate for nurses, dieticians, rehab professionals, nurses’ aides, and anyone interested in learning more, presents three of the publication’s guidelines (Principles 1–3) related to current evidence-based diabetes management and prevention.

Describe diagnostic criteria for diabetes, pre-diabetes and gestational diabetes.

Manage prediabetes to prevent or delay the onset of Type 2 diabetes.

Compare and contrast diabetes self-management education DSME) and diabetes self-management support (DSMS).

Instructor

Paula Ackerman, MS, RD, CDE

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Discussing end-of-life issues is not easy, because few of us are ready to face the difficult choices surrounding death and dying. Regardless of whether or not we acknowledge it, most of us fear death. This course will take you on the journey of facing issues surrounding death and dying. The decisions to be made are difficult for everyone involved: the dying person, their family and loved ones, and the healthcare professionals sharing the experience. Each person and family will have unique needs and cope in different ways. For many patients and their families, this can also be a time of personal growth. These events often provide people with the opportunity to find out more about themselves and appreciate what is most important to them.

Describe the communication process at the end of life.

Identify the ethical issues surrounding end-of-life decisions.

Identify the physical process of dying.

Discuss loss, grief, and bereavement.

Describe the goals of palliative care.

Describe pain and symptoms common at end of life.

Instructor
Susan Heinzerling, RN, CHPN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Care plans are developed to help residents attain and maintain physical, mental, and psychosocial well-being. This course provides information that your team can use in developing comprehensive care plans that maximize the well being of each resident. Also covered are resources, the use of Care-area Triggers, and a Care Area Assessment (CAA) summary, so that decision-making can be supported and documented in the care of each resident.

Explain why care planning is used.

Explain the Care Area Assessment process.

Describe Care Area Triggers and what they are used for.

List 10 of the 20 care areas in the CAA framework.

Discuss interdepartmental communication in the CAA process.

Instructor
Elizabeth Kellerman, MSN, RN

Expert Reviewer
Ron Orth RN, CHC, CMAC, AHIMA-Approved ICD-10-CM Ambassador/Trainer

2.25

Launch Course

Origination: Reviewed: Expiration:

Hepatic failure is one of the leading causes of death in this country. According to the American Liver Foundation (ALF), one in 10 Americans—approximately 30 million people—has some form of hepatic failure, with 16,000 such patients currently on the transplant list waiting for a new liver. So you can better manage and care for this patient population, this course presents the causes, symptoms, risk factors, complications, treatment strategies, and characteristics of hepatic failure.

Identify the anatomical and physiological aspects of the liver.

Identify causes of hepatic failure.

Describe symptoms and complications of liver disease and hepatic failure.

Discuss diagnostic and monitoring strategies for patients with liver disease.

Identify evidence-based treatment and management strateg