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Challenging Patients (Clinical Topics and Patient Care)
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EMTALA
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Emergency Medicine
Employee-Related Issues
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Fair & Just Culture
Family and Internal Medicine
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HIPAA Breach of PHI
HIPAA Compliance
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Resiliency
Risk Management
Scope of Practice
Sexual Harassment/Assault
Shared Decision-Making
Suicide Prevention
Surgery and Anesthesia
Telehealth
Value-Based Payment Models
Workplace Violence

Courses

Title Duration CME Certified Sort descending
2.00

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains Medicare-Covered Preventive Services, and was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. It includes information on which preventive services are covered, who can receive them, when said services are covered, how much you pay, and where to get more information.

Learn which preventive services are covered.

Define who is eligible to receive them.

Describe when preventive services are covered.

Learn how much you pay.

Learn where to get more information.

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course will provide an overview of innovative ways that data are being applied to improve healthcare costs, quality, and outcomes. You will begin with a broad perspective of what experts are calling the “data revolution” in healthcare, or the “age of big data,” and dive into what this means from a technology perspective. Following this, you will learn how data are being applied in ways never before seen by payers and providers to drive healthcare improvement through an analytic approach.

Next, you will dig down to the micro level of healthcare data application within the payer setting. You will examine the different ways in which data are helping payers to improve overall population health, manage healthcare costs, and inform the creation of innovative pilot programs. Finally, you will learn about the application of healthcare data from the case management perspective within the payer setting. An overview will be provided about member case management selection, the intersection of healthcare data and member preference, and how data are being used to inform best practices through medical necessity criteria and clinical guidelines.

This course is intended for all case managers and care coordinators with payer organizations.

Discuss the background and implications of big data in healthcare.

Describe how data are utilized by case managers within different areas of the payer setting to improve care outcomes.

Summarize how data plays a part in the application of medical necessity criteria and evidence-based guidelines.

Explain how data has the potential to revolutionize healthcare and the challenges associated with bringing this to fruition.

Instructor
Danyell Jones

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course is designed for individuals working with people who may have tuberculosis (TB). Since TB can be contracted through the air, quick identification is imperative to prevent its spread. TB's symptoms- including fever, loss of appetite, chills, night sweats, and a persistent cough- make seeking medical treatment necessary in order to determine if an individual has active TB. Some symptoms are less obvious, so additional follow up with a healthcare team can also be required. This course includes a review of TB's significance, its associated health factors, and the populations at greatest risk. The material will enable you to identify TB's symptoms and understand disease management, infection-control practices, and ways to apply your new knowledge in your own work environment.

Describe the risks and significance of TB.

Identify signs and symptoms of active TB infection.

List interventions that help control the spread of TB.

Evaluate methods of testing for TB infection.

Describe TB interventions, treatment, and maintenance.

Staff Writer
Adam Roesner, BSN

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

As the number of older adults increases, especially those who are older and frailer, the incidence of elder abuse is expected to increase. Mistreatment of older adults often occurs in isolation and often remains undetected. The first step to addressing the problem is to heighten awareness of abuse of the old, in particular among those who serve them or have frequent contact with them. Throughout this course, you will learn about types of elder abuse, indicators, consequences, risk factors of abuse, and interventions. You will have the opportunity to test what you have learned in each section through brief quizzes. The course also offers typical elder abuse case scenarios drawn from actual case material from Adult Protective Services or other elder abuse program caseloads.

Describe the nature, scope, and severity of elder abuse.

Identify the types of abuse suffered by older adults.

Identify indicators of abuse for older adults.

Identify options for screening older adults for abuse.

Recall intervention options for victims and abusers.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Monique Kahn, Psy.D.

0.50

Launch Course

Origination: Expiration:

Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant considerations are honored. It’s important for everyone to have a basic understanding of what advance directives are and when they are applied so personal wishes can be observed at the end of life.

Identify the most common types of advance directives and find out if a person has made them.

Explain how advance directives can improve quality of life even at the end of life.

Anticipate cultural and other issues that can impact end of life planning.

Instructor
Kelly J. Ace, Ph.D.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Antibiotic stewardship is a movement which aims to treat this powerful group of medications resourcefully, implementing antibiotic use with evidence-based practice. As part of the antibiotic stewardship movement, providers and other team members such as nurses are called upon to be stewards of antibiotics so that these medications can continue to be used to fight infections in the future. In this module, you will learn about antibiotic stewardship and apply your knowledge in several case studies. You will learn about the Core Elements of Antibiotic Stewardship developed by the Centers for Disease Control and Prevention (CDC) and how you can apply components of the program to your nursing practice.

Name three benefits of antibiotic stewardship.

State the difference between broad and narrow spectrum antibiotics.

Describe the six elements of an antibiotic stewardship program.

Recognize different team members' role in antibiotic stewardship.

Instructor
Kim Matthews, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

An infected mother can transmit the HIV to her baby before or during birth and through breastfeeding. Recommendations for the HIV screening of pregnant women and the management of those found HIV infected have evolved considerably since being introduced in the late 1990s. Multiple factors have combined to decrease the risk of perinatal HIV transmission in the U.S. to less than 1%. The most effective way to deter perinatal HIV infection is to prevent initial infection in women and encourage preconception and prenatal HIV counseling, testing, and treatment. This continuing education module will discuss risk factors for mother-to-child HIV transmission and clinical guideline-supported strategies for decreasing the risk.

Identify factors that increase the risk of perinatal HIV transmission

Discuss strategies to reduce mother-to-infant HIV transmission

Describe different approaches to HIV screening in women of reproductive age, pregnant women, and women in labor whose infection status is unknown

Instructor
Christine Ann Balt, DNP, FNP-BC, AACRN

1.00

Launch Course

Origination: Expiration:

Employee Cyber Security Awareness Training is more important now than it has ever been. Data breaches and hacking may sound unlikely, but cyber-attacks occur daily. In many cases, businesses are unprepared, because management does not understand the risk. Many companies believe they will not be the target of an attack. The truth is that all companies must prepare for a cyber-attack by having an individual or team in place to protect from such an attack.

Provide an overview of the risk associated with cybercrime.

Understand risk of computer malware and how to protect your organization.

Understand cyber threats and ways to protect against these crimes.

Understand social engineering methods and day-to-day security practices.

Understand how passwords may be exploited and how to maximize password security.

Learn how to recognize the threat of social engineering.

Understand how to safely handle email phishing scams.

Learn how to recognize computer viruses, spyware, keyloggers, and other malicious code.

Expert Reviewer
Michael Levin

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

In an emergency department, information often flows amongst providers and patients quickly because of urgent, sometimes life-threatening, situations. Due to the volume of information being shared, as well as the need for it to be shared quickly and accurately, emergency department providers must be especially careful to safeguard patient information.

The goal of this course is to update nursing professionals in the acute care setting with basic information about the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.

Identify information sharing standards under HIPAA and 42 CFR Part 2.

Define the concept of consent, when you must obtain it to share or receive information, and the types of information that may not be available to you.

Instructor
Amanda C Richards, MA, LPCC, LADC, MAC

2.00

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

This course on CMS Medicare Supplement Insurance (Medigap) explains how Medigap policies work with Medicare, what Medigap policies cover, how Medigap policies are structured, and when to buy a policy. Included are definitions of key terms, an explanation of guaranteed issue rights, and where to get information on Medigap rights and protections.

Describe what Medigap policies are.

Define key Medigap terms.

List the steps in buying a Medigap policy.

Identify the best time to buy a Medigap policy.

Explain guaranteed issue rights.

Outline where to get information on Medigap rights and protections.

Relias Learning

0.25

Launch Course

Origination: Reviewed: Expiration:

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can also cause some adverse side effects. This course discusses compassion fatigue—its signs and symptoms, how it can affect you and others, and practical methods of dealing with it.

Recognize the signs and symptoms of compassion fatigue.

Describe how compassion fatigue can affect yourself and others.

Apply practical methods to deal with the symptoms of compassion fatigue.

Instructor
Heather Sones, Ph.D.

1.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Ensuring that employees are free from harassment in a safe and healthy work environment is key to achieving your company's goals. This course examines various types of workplace harassment, the basic skills needed to understand and deal with such situations, and information concerning your role in ensuring a harassment-free work environment.

Define workplace harassment.

Recognize examples of harassment situations and problems that may occur in the workplace.

Identify retaliation and recognize why retaliation against employees who complain of workplace harassment is prohibited.

Describe how to effectively respond to harassment incidents in the work place.

Assist your organization in promoting workplace behaviors that do not create or contribute to harassment.

Instructor
David A. Winter

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The goal of this course is to provide the clinician with up-to-date best practices for identifying and treating patients who have peripheral artery disease (PAD). The module covers symptoms, complications, risk factors, and modifications of PAD, along with the topics of diagnostic tests, assessment, and treatment strategies.

Describe symptoms and complications associated with Peripheral Artery Disease (PAD).

Identify risk factors and complications related to PAD.

List two diagnostic tests for identifying PAD.

Discuss assessment and disease management for patients with PAD.

Describe important strategies for and elements of patient and family teaching for PAD.

Expert Reviewer
David Hoeft, MD

Staff Writer
Rebecca Smallwood, MBA, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Diabetes, affecting 9.3% of people in the United States, can cause a host of health problems and even lead to death when managed improperly. In fact, it is the seventh leading cause of death in this country. Given this growing problem, it is important to understand how diabetes affects the body and how to help delay its devastating complications. This course for entry-level nurses covers the basics of the disease and its current medical treatments to help you better assess patients’ needs, provide care for them, and problem-solve common medication concerns.

Discuss the growing problem of diabetes in the U.S. Recognize the risk factors for developing Type 2 diabetes.

Identify evidence-based standards in diabetic care and treatment. Discuss the pathophysiology and diagnosis of diabetes.

List common complications associated with uncontrolled diabetes. Describe maintenance therapy for the control of diabetes.

Discuss the nursing care of a person with diabetes.

Instructor
Jennifer W. Burks, R.N., M.S.N.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

In 1986 Congress enacted the Emergency Medical Treatment & Labor Act (EMTALA) to ensure public access to emergency services regardless of ability to pay. This legislation, plus others, imposes specific obligations regarding certain emergency services, stabilizing treatments, and/or transfers to other facilities. When states’ own statutes are in conflict with EMTALA, state law can be preempted by federal law. This course, for health-care professionals who work in clinical areas in which EMTALA applies, covers EMTALA’s fundamental requirements to provide patients with the care they are entitled to under law. It also equips supervisors to ensure that policies are in place to address EMTALA and that staff members are properly educated.

Describe the history of EMTALA and its goals

Discuss three fundamental requirements of the EMTALA

Explain the legal and regulatory consequences of violations of EMTALA

Instructor
Nancy Mannion Bonalumi, DNP, RN, CEN, FAEN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Dementia gradually destroys the areas of the brain responsible for sending and receiving messages, making communication difficult. There are guidelines that you can follow to ensure effective communication with persons with dementia, even those who have severe cognitive impairments. In this course, you will learn how to understand the person with dementia by knowing them as an individual and recognizing common speech patterns, how persons with dementia use behaviors for communicating discomfort, and the communication strategies you can employ to ensure the person receives your message.

Give two examples of common communication changes people with dementia exhibit.

Describe how knowing the person with dementia as an individual, not as a disease, promotes effective communication.

Describe the techniques for communicating more effectively with people with dementia.

Instructor
Kim Matthews, RN

0.25

Launch Course

Origination: Reviewed: Expiration:

In today’s workplace, the abundance of “noise,” such as technology, multitasking, stress, and information overload, can make it hard to communicate effectively, ultimately costing time and money. But by learning how to communicate clearly, concisely, and professionally, you’ll increase understanding with your coworkers. This course identifies primary verbal and nonverbal cues, explains active-listening techniques, and suggests how to avoid barriers to good communication.

Engage in key elements of communication.

Identify primary verbal and nonverbal communication cues.

Employ active-listening techniques.

Instructor
Susan Fee, M.Ed., LPCC

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

On average, people who live with serious mental illness or co-occurring mental illness and substance-use disorders die 25 to 35 years prematurely. This is largely due to preventable diseases, health disparities, and even the contributing factor of the stigma associated with mental illness. Behavioral health case managers are experts in helping people manage their chronic mental health conditions. By applying those skills in addressing the whole-health needs of these individuals, case managers become care managers in an integrated-systems approach to behavioral health concerns. This course for health and human services professionals offers an overview of case-to-care management, a strategy for incorporating a patient-centered approach, and ways to effectively impact the health outcomes of the people you serve.

Describe barriers in the US healthcare system that perpetuate the fragmentation of care.

Identify three health disparities impacting health outcomes in the behavioral health population.

Summarize the similarities and differences between case management and care management.

Develop effective methods of managing a multidimensional approach for your clients total healthcare needs.

Expert Reviewer
Cheryl Holt, MA

Expert Reviewer
Melissa Lewis-Stoner, MSW, LCSW-C

Staff Writer
Nellie Galindo, MSW, MSPH

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Neurological dysphagia, most often caused by acute stroke, can lead to malnutrition, social restrictions, anxiety, dehydration, aspiration pneumonia, acute/chronic illnesses, or even death. This course for clinicians explains how to identify those at risk for dysphagia, and it discusses treatment strategies to improve overall outcomes for stroke patients. You will learn practical information about current swallowing screens, who should receive them, who should carry them out, and how to implement them at your facility.

Describe the incidence and outcomes of dysphagia and aspiration in those with acute strokes.

Identify the role of the Speech-Language Pathologist (SLP) in supporting, developing, and managing a dysphagia screening program for acute strokes.

Identify dysphagia screening methods and/or tools nurses can use.

Describe the role of nurses in identifying those at risk for dysphagia.

Name diagnostic procedures and treatments for those with dysphagia.

Instructor
Amy Reinstein, M.S., CCC – SLP

Staff Writer
Elizabeth Kellerman, MSN, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

All health centers funded by the Health Resources and Services Administration (HRSA) must have in place a system to improve patient care and outcomes, which is your center’s quality improvement (QI) program. While the primary benefit is improving patient care and outcomes, there are also financial benefits. The Department of Health and Human Services has allocated $36.3 million to fund centers that meet or exceed quality improvement measures. Although most health centers have established some QI functions, this course will enable you to take a comprehensive approach to implementing QI systems. You will learn about the essentials of QI infrastructure, systems, and programs, along with how to identify quality-related problems using proactive strategies, such as peer review and patient satisfaction surveys, as well as reactive strategies, such as patient complaint tracking systems. Also included is how to put the FOCUS-PDSA model into action.

Describe the elements of a successful quality improvement program.

Explain the 5 components of the quality improvement process.

Apply the Model for Improvement to put a quality improvement initiative into action.

Describe specific proactive and reactive quality improvement strategies for health centers.

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Nellie Galindo, MSW, MSPH

Instructor
Katy Kunst, MBA

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course provides an overview of the use of robotic-assisted laparoscopic/endoscopic methods during surgery. Along with a review of the eight components necessary for an endoscopic surgical procedure, it also describes the endoscopic functions of robotic-assisted technology. You will come away with a better understanding of how health care professionals interact with robotic-assisted technology.

List the eight components necessary for endoscopic surgical procedures

Describe the endoscopic functions of robotic-assisted technology

Discuss how healthcare professionals interact with robotic-assisted technology

Instructor
Nancymarie Phillips, PhD, RN, RNFA, CNOR(E)          

Nancy Bellucci, PhD, RN, CNOR

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The OR is a complex environment. Highly trained individuals interact in a specialized setting with sophisticated and technically complicated devices, instruments, and equipment. There also are substantial differences among team members related to education, experience, skill level, influence, and formal and informal power. This module will inform nurses and surgical technologists of the evidence-based steps to take to create a culture of safety in the OR.

Describe communication processes that relate to reducing medical errors

Discuss the components of a just culture that promote trust and accountability

Review recommendations for the safe transfer of patient care information

Discuss a 10-step process for creating a culture of safety in the OR

Name organizations that are helping to create a culture of patient safety

Instructor
Patricia Seifert, RN, MSN, CNOR, CRNFA, FAAN

Expert Reviewer
Mary E. McNaron, RN, CST, CNOR, MSN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

In helping people maintain their health, well-being, and independence, nurses must feel confident in their ability to make appropriate decisions. This course discusses ethical concepts that will guide you in tough situations where making the right decision is critical. Included is a discussion of ethical principles for nursing practitioners in the geriatric setting, along with how to utilize a decision-making process to resolve ethical situations and problems.

Differentiate between various ethical principles. Describe why nurses should understand ethics.

Examine ethical principles for nursing practitioners in the geriatric setting.

Utilize a decision-making process to solve an ethical situation or problem.

Instructor
Kim Matthews, RN

1.00

Launch Course

Origination: Expiration:

The persons you serve in your service setting are entitled to specific rights under the law. This course will introduce you to these basic rights. Knowing how to promote and protect your clients' rights is key to their health, safety, and well-being. It will also help you and your organization succeed and provide quality, ethical, and legally sound care. The goal of this course is to provide paraprofessionals in behavioral health settings with information about client rights.

List the legal rights that individuals are entitled to when receiving behavioral health services.

Explain three ways you can support the rights of persons receiving behavioral health services.

Instructor
Jonathan Bennett

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This nursing leadership module educates nurses about trends in the healthcare industry, discusses skills nurses can learn to influence change, and challenges every nurse to become a strong leader and a supportive team member.

Define change strategies and how resistance to change can be anticipated and managed.

Identify leadership skills that will help nurses positively influence change in healthcare organizations.

Recall characteristics of effective leaders and supportive followers.

Instructor
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

Origination: Expiration:

As the population of the U.S. soars in diversity, healthcare professionals must be prepared to care for childbearing families from many cultures. All cultures and families need to be given the same respect; be assured of the highest quality of care; have their religious, ethnic, and cultural values respected and integrated into their care; and have their physical and educational needs met in a way that respects spiritual beliefs and individuality. Knowledge of cultures and the influence they have on women’s perceptions of childbirth are important for achieving positive outcomes. 

The goal of this continuing education course is to improve the ability of healthcare providers to assess and meet the sociocultural needs of childbearing families of diverse cultural and social groups.

Discuss the relationship of culture, subculture, acculturation, assimilation, ethnocentrism, and cultural relativism to healthcare practice 

Recognize a variety of ethnic and cultural beliefs and practices related to childbearing and family 

Identify needs unique to culturally diverse families who adhere to traditional beliefs and practices regarding childbearing.

Instructor
Rebecca Smallwood, MBA, RN

0.50

Launch Course

Origination: Reviewed: Expiration:

While opportunities to share information online have increased, so has the challenge of keeping information private. Learn how to avoid social media’s privacy pitfalls so you won’t run the risk of committing Health Insurance Portability and Accountability Act (HIPAA) violations.

Explain how the use of protected health information in electronic communications or social media can lead to a HIPAA violation.

List three factors that make personal use of electronic communication and social media a high-risk area for HIPAA violations.

Identify three steps you can take to avoid HIPAA violations while using electronic communication or social media.

Identify whether there is or is not a HIPAA violation within presented scenarios.

Instructor
Linda Weaver, PhD, JD

0.25

Launch Course

Origination: Reviewed: Expiration:

Stress is part of everyone’s life. While a certain level of stress can motivate one’s productivity, too much stress can leave a person feeling drained and irritable. Stress can’t be avoided, but it’s possible to learn to respond differently to it. This course discusses assessing your own stress levels, recognizing the difference between good and bad stress, identifying stress triggers, and developing a personal stress-management plan.

Describe time management and procrastination.

Formulate successful time-management goals and strategies for change.

Instructor
Susan Fee, M.Ed., LPCC

1.00

Launch Course

Origination: Reviewed: Expiration:

Establishing an effective corporate compliance program minimizes the risks and effects of misconduct by helping ensure that everyone adheres to policies and standards. This course covers fraudulent and ethical conduct, laws pertaining to fraudulent conduct, and your responsibility for preventing and identifying this conduct under a corporate compliance program.

Describe the requirements of the False Claims Act and Deficit Reduction Act.

Recognize fraudulent and otherwise improper conduct.

Describe common high-risk areas for fraudulent conduct.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

0.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Pediatric immunizations are orchestrated specifically to protect young children from life-threatening diseases. These immunizations are often administered on a schedule. This course discusses the immunization schedule recommended by the Centers for Disease Control and Prevention (CDC) as well as related contraindications for pediatric immunizations.

Identify the recommended immunizations for pediatric ages, ranging from birth to 18 years.

Describe potential complications related to various pediatric immunizations.

Describe potential pandemic effects of non-vaccination of the pediatric population.

Adam Roesner, BSN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Research indicates that screening and brief interventions by health-care professionals can have a significant impact on individuals with drug or alcohol difficulties. This course presents step-by-step guidelines about how to integrate screenings, how to conduct brief interventions that “meet people where they are” in their stage of change, and how to refer individuals to appropriate resources when they suffer from more severe substance issues. This training illustrates best practices using the SBIRT (Screening, Brief Intervention, and Referral to Treatment) approach outlined by SAMHSA’s Center for Substance Abuse Treatment. You will be equipped with the tools you need to successfully screen and provide brief interventions for substance use issues in your own health-care setting.

Identify the core components of SBIRT.

Discuss reasons why implementing SBIRT in a general medical setting is beneficial to identifying and treating persons with hazardous substance use and the most common screening tools used.

Identify the basic philosophy, principles, and techniques of Motivational Interviewing and Stages of Change and how they apply to SBIRT.

Discuss the steps of providing brief interventions. Apply SBIRT knowledge to case scenarios.

Instructor
Bruce Horwitz, PhD

Staff Writer
Kimberly Cobb, M.S.

1.00

Launch Course

Origination: Expiration:

In this course, you will become familiar with various models and configurations of integrated care. You will learn about the costs, benefits, and goals of integrated care systems. As there are numerous challenges to integrating care, you will become aware of some of these key challenges, and familiar with particular characteristics of well-functioning integrated care systems. Finally, you will learn a variety of ways that behavioral healthcare professionals, including you, can function effectively in an integrated care environment.

Define up to five levels of integrated care

List three benefits and goals of an integrated system of care

Name two characteristics of well-functioning systems

Describe three types of integrated care settings

Identify two effective interventions for behavioral health professionals in integrated care environments.

Name three core competencies required of an integrated care workforce

Instructor
Stephanie Furness, MSW, LCSW

1.00

Launch Course

Origination: Expiration:

This module provides healthcare professionals with information about evidence-based medical therapy, best practice recommendations for the treatment of heart failure, and the role of interprofessional collaboration. It will increase your knowledge about heart failure — how to both recognize and manage it.

Identify common diagnostic tests that are used in the diagnosis and treatment of heart failure.

Describe evidence-based therapies for heart failure.

Discuss strategies for patient self-management and transition of care.

Discuss how the interprofessional team can improve outcomes for patients with acute heart failure.

Instructor
Kristine Scordo, RN, MS, PhD Acute Care NP Cert: Cardiac Rehab

Staff Writer
Julie Stefanski, MEd, RDN, CSSD, LDN, CDCES, FAND

2.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

The perioperative nurse plays a primary role in the operative process. Knowledge of procedures, appropriate patient assessment, and care management guidelines will positively impact patient outcomes. Patients consider anesthesia to be a major risk of surgery and expect perioperative team members to be their advocates by caring for their pre-, intra-, and post-operative needs and providing safe and effective care. This course discusses anesthetics and adjuvant medications used in the clinical setting, anesthesia-related complications, and the nurse’s role in management of perioperative patients.

Identify the stages and types of anesthesia, and medications commonly used in the perioperative setting.

Recognize important assessment areas for the post-anesthesia patient.

Describe complications of anesthesia and their treatments.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

0.25

Launch Course

Origination: Expiration:

Healthcare-associated infections are a serious issue. On any given day, approximately 1 in 31 hospitalized patients has a healthcare-associated infection, and over 75,000 of these infections result in death (CDC, 2018). Astounding, isn’t it? And these numbers don’t account for infections acquired in other healthcare settings. Preventing the transmission of infections from one person to another is critical.

The goal of this course is to provide staff in all healthcare settings with the basics of infection control.

Sequence the six components in the chain of infection.

Differentiate between each of the four methods of transmission.

Apply standard and transmission-based precautions.

Expert Reviewer
Ron Orth RN, CHC, CMAC

0.50

Launch Course

Origination: Reviewed: Expiration:

All persons have the right for their health information to be protected from unauthorized access. To ensure that protection, your healthcare organization is required to follow the Privacy Rule of the Health Insurance Portability and Accountability Act (HIPAA), which limits the situations in which your employees can use and disclose protected health information (PHI). This course explains the Privacy Rule and how breaches can be prevented.

Recognize common breaches of the HIPAA Privacy Rule.

Illustrate ways to prevent breaches of protected health information.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

0.75

Launch Course

Origination: Reviewed: Expiration:

Symptoms in a child such as fever, cough, and chills can alert you to the potential presence of a communicable disease and can aid in the detection of concerns in your work environment. Less obvious symptoms may require a more careful inspection to determine risk factors. Because children are exposed to a variety of environments, caregivers working with families must have the ability to identify healthcare concerns quickly in order to halt the spread of disease. This course, designed for staff members working with children and their family members, will help you determine if signs and symptoms depict the presence of a communicable disease, and the best way to manage the child and their environment. Included are ways to interact with a child who has a communicable disease, as well as a review of best practices in preventing the spread of common communicable diseases.

Identify common signs and symptoms of communicable diseases in children.

Discuss ways to interact with a child with a communicable disease.

State ways to prevent the spread of infection.

Instructor
Marissa Brown, MSN, RN, CPN

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Every year, hundreds of thousands of children in the United States are abused or neglected (Centers for Disease Control and Prevention, 2018). It is imperative that medical professionals have a better understanding of what they can do to address this serious issue. In this course you will learn the definitions of child abuse and neglect, how to screen and assess risk factors that predispose children to maltreatment, and how to help children and families receive the care that they need.

Define child abuse and child neglect.

Identify risk and preventive factors for child abuse and neglect.

Describe how to evaluate a child suspected of being abused and/or neglected.

Jennifer W. Burks, R.N., M.S.N.

1.00

Launch Course

Origination: Expiration:

Stroke, the fifth-ranking cause of death and a leading cause of disability in the U.S., is the country‘s primary neurological problem. Each year, about 800,000 people have a new or recurrent stroke costing more than $34 billion in medical care and disability. Risk factors, characteristics of left- and right-hemispheric strokes and appropriate rehabilitation goals are discussed.

List modifiable and nonmodifiable risk factors of stroke

Identify neurological deficits associated with left- and right-hemispheric strokes

List appropriate goals of rehabilitation for a patient who has had a stroke 

Instructor
Lisa Bowman, MSN, RN, CRNP, CNRN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course is designed to provide greater awareness of sexual harassment in the workplace, steps to take to prevent it, and methods to deal with it if it does occur. The course will focus on federal laws, liability issues, harassment policies, employee rights, supervisor responsibilities, and investigation procedures.

The content in this course is applicable to supervisors in all settings.

Differentiate between types of sexual harassment. Describe the laws regarding sexual harassment in the workplace

Discuss both employee and non-employee rights regarding sexual harassment

Explain the role you have in preventing, recognizing, investigating, and taking corrective action concerning sexual harassment in the workplace

Describe the investigation process of a sexual harassment claim

Expert Reviewer
Linda Karlheim, MSM, SPHR, SHRM-CP

Staff Writer
Ron Orth RN, CHC, CMAC, AHIMA-Approved ICD-10-CM Trainer

1.00

Launch Course

Origination: Expiration:

This course will familiarize the learner with basic information concerning domestic and intimate partner violence (IPV). Information about IPV’s prevalence, characteristics, legal protections and risk factors will be presented. The cycle of abuse will be explained along with issues related intimate partner homicide. Screening and intervention protocols will be described along with community resources available to people experiencing domestic and intimate partner violence.

Define domestic and intimate partner violence (IPV).

Describe the extent of domestic violence in California and the United States and recognize legal protections.

Recognize characteristics of both victims and perpetrators of IPV. Identify red flags and risk factors for IPV.

Define the cycle of abuse and list reasons victims may stay in an abusive relationship.

Describe risk factors for intimate partner homicide, including guns and strangulation.

Describe screening measures used to identify persons who have experienced IPV.

List community resources available to assist victims and their families.

Instructor
Catherine Zimmerman, LICSW, ACHP-SW, CSW-G
Cynthia McDaniel, MSN, RN

1.00

Launch Course

Origination: Expiration:

Controlled prescription medications, such as opioids, central nervous system depressants, and stimulants, are used to help manage health conditions but are also misused. Because of this, the U.S. Drug Enforcement Administration and state agencies monitor use closely. Practitioners and pharmacies are required to monitor and report use of these substances and make ethical dispensing decisions. Due to many regulations regarding controlled substances, pharmacy technicians should be familiar with warning signs of misuse, signs of fraudulent prescriptions, and laws. They should avoid unnecessary judgment or bias and treat patients with compassion and respect.

Identify three commonly misused prescription drugs and their side effects.

Identify three signs of prescription drug misuse.

State what techniques are used to prevent drug diversion.

Explain what interventions to take if prescription drug misuse is suspected.

Instructor
Sooa Devereaux, MSN, RN-BC

Expert Reviewer
Johnny J. Bethea, II, BSPharm

1.00

Launch Course

Origination: Expiration:

The goal of this course is to provide all staff with an overview of CPR.

NOTE: This course does not replace the formalized training and return demonstration that must be completed for competency according to the American Heart Association. This course should only be used as a “refresher” to remind the learner of the key action steps in CPR.

The content of this course is sourced from the American Heart Association’s CPR and ECC Guidelines unless otherwise noted. The American Heart Association is not affiliated with nor endorses this course.

Define the importance of timeliness in performing CPR.

Describe the signs and symptoms of a person in need of CPR.

Review the correct procedure for performing CPR.

Expert Reviewer
Ron Orth RN, CHC, CMAC

0.50

Launch Course

Origination: Expiration:

Earthquakes and tsunamis unleash powerful forces of nature. They cause catastrophic infrastructure and property damage and can result in tremendous loss of life. This course presents some basic facts about earthquakes and tsunamis, including considerations for preparedness and protective actions.

The goal of this course is to provide all staff with a basic overview of earthquakes and tsunamis.

Explain where and how earthquakes and tsunamis occur.

Identify potential hazards before an earthquake.

Employ protective actions to enhance safety during and after an earthquake or tsunami.

Expert Reviewer
Anthony A. Barone, M.P.S., M.P.H., CBCP, CEM, CHMM, NRP, PMP, and Chief Executive Officer and Protective Paramedic at EMERGILITY, LLC.

0.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Learn about the dangers of toxic stress for nurses and the benefits that mindfulness has to address those dangers. Practice several mindfulness techniques and discover hot to incorporate these practices into your busy day.

Understand the impact toxic stress has both on physical and mental health Experience the benefits of Mindfulness

0.50

Launch Course

Origination: Reviewed: Expiration:

While the use of technology has improved the delivery and continuity of health care, it also increases the chance that unauthorized persons will be able to access individuals' protected health information (PHI). To protect electronic PHI(e-PHI), your organization and healthcare workers are required to follow the Security Rule of the Health Insurance Portability and Accountability Act (HIPAA). This course explains the Security Rule and how breaches can be prevented.

Recognize common breaches related to electronic PHI.

Illustrate ways to prevent breaches of the HIPAA Security Rule.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

1.00

Launch Course

Origination: Reviewed: Expiration:

Be equipped with the tools and knowledge you need to effectively prevent and/or report serious incidents in behavioral health settings. Included in this course are interactive exercises, helpful vignettes, and informative guidelines.

Define the purpose of incident reporting.

Identify the basic types of incidents that need to be reported.

Report incidents appropriately and on time.

Describe the best practices for making reports.

Instructor
Jeremy King, LCSW, CASAC

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

One of the hormones used by the endocrine system to finely regulate and maintain the human body is Antidiuretic Hormone (ADH). By increasing water absorption, ADH helps control the body’s fluid balance when the circulating blood volume becomes too low. However, a condition known as Syndrome of Inappropriate Antidiuretic Hormone (SIADH) develops when an excessive amount of ADH is secreted or when the body has an increased response to ADH. In this course, you will learn about SIADH, how to identify patients at risk and their clinical presentation, nursing care for those with SIADH, how to identify complications associated with treatment, and the monitoring required for prevention.

Explain the role of ADH in the regulation of fluid volume status. Identify patients at risk for SIADH.

Describe the clinical presentation of a patient with SIADH.

Summarize nursing care for SIADH.

Identify complications associated with SIADH treatment and the monitoring required for prevention.

Elizabeth Kellerman, MSN, RN

1.00

Launch Course

Origination: Expiration:

This course will familiarize the learner with personal protective equipment. The different types and proper application of personal protective equipment are discussed. Choosing the correct personal protective equipment for the type of exposure is presented. This course engages the learner in discovering educational resources for commonly used chemicals and tactics for choosing personal protective equipment used in situations where exposure risks are evolving. 

Discuss the different types of personal protective equipment (PPE) and the proper application

Demonstrate knowledge in choosing the correct type of PPE for the type of exposure presented

Instructor
Holly Carlson, MS, RN, CCRN

1.00

Launch Course

Origination: Reviewed: Expiration:

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.

Explain what a substance use disorder is, how it develops, and how it impacts individuals.

Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.

Describe the types of treatment that exist for people diagnosed with substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course will introduce you to the influenza pandemic response and its three stages of preparation, response, and recovery. You will learn about the basic elements of a pandemic influenza plan and the steps needed to implement this plan when responding to pandemic levels of influenza in the community.

Explain how pandemic influenza occurs.

Describe three essential elements of a pandemic influenza plan.

Explain how the elements of a pandemic influenza plan are implemented during the response phase.

Instructor
Edward Bartels, RN, BSN, MICN

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Diabetes is not an uncommon condition in today’s healthcare systemthe U.S.. This high-volume condition can be managed very effectively, but diabetes disease management can also become very complicated. How can patients learn to manage their own diabetes? What strategies are most effective in teaching patient self-care? By creating an action plan with their patients, primary care providers can not only help to improve patient outcomes, but they can also empower the patients to take a bigger role in their own their disease management. When patients take on more responsibility for their care, resources (both time and economic) are freed up and can be allocated to other patients or areas of need. However, creating an action plan requires input from both the primary care provider and the patient, and no two plans are likely to be the same. Factors such as finances, living situation, or other social determinants of health must all must be considered when putting together a plan. A patient’s diet may also play a role. In this module, the topics of action plans, the social determinants of health, and nutritional counseling will be explored.

The goal of this course is to provide case/care management, nursing, and social work professionals with information about diabetes management.

Identify challenges to the successful and cost-effective management of diabetes for patients and providers.

Differentiate the components of a diabetes action plan and the information it provides.

Select ways healthcare professionals can help patients become more comfortable with and adept at self-management of diabetes.

Instructor
Carrie Furberg, BSN, RN, CRN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Healthcare professionals are often unprepared to respond to requests for physician-assisted death. With the increase in end-of-life discussions and more arguments for legalizing physician-assisted dying, healthcare professionals need to understand the reasons patients may initiate such a request. Healthcare professionals need to appropriately respond to these requests. This course discusses physician-assisted death and the related concepts. It also discusses ethical and legal concerns related to physician-assisted death. Without the knowledge and understanding of physician-assisted death, healthcare professionals may not respond appropriately to these requests from patients.

 

Define physician-assisted death and the related concepts.

Identify ethical and legal concerns related to physician-assisted death.

Describe appropriate responses to requests for physician-assisted death.

Instructor
Elizabeth Vaccaro, BSN RN, MSCN

1.00

Launch Course

Origination: Expiration:

Resilience is the ability to adapt, adjust, or cope with adversity, a negative life event, or stress. Resilience is process-oriented rather than a personality trait. Protective factors are multidimensional and include social, cognitive, and biological elements that help individuals cope better. Skills in resilience can be taught to clients to help them better cope with adversity and improve overall well-being. Several approaches — including cognitive behavioral therapy, acceptance and commitment therapy, positive psychology interventions, mindfulness approaches, and problem-solving therapy — are evidence-based and shown to be effective in increasing skills in resilience and having a positive effect on well-being. Clinicians in behavioral healthcare settings are also prone to additional stress given the nature of their jobs. Self-care strategies can support practitioners’ resilience and help them avoid burnout and stress.

Explain why skills in resilience are important.

Describe two approaches that help build resilience.

Identify two strategies that clinicians can use for self-care.

Instructor
Teresa Crowe Mason, MSW, PhD

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course will help you determine the steps you need to take to build and implement an effective advance care planning program and describe how resources from the FIVE WISHES framework program can help. You will learn how to build support, determine goals and measures, and identify processes and standards to ensure your program is making a difference for your care recipients and your healthcare organization.

Describe the basic components of advance care planning and the benefits for care recipients and healthcare providers.

Define meaningful goals, measures, and processes for an advance care planning program.

Describe education and training options for training clinicians to facilitate advance care planning conversations.

Identify standards of practice for an advance care planning program.

Discuss the importance of community engagement as part of an advance care planning program.

Instructor
Kathleen Taylor

0.50

Launch Course

Origination: Reviewed: Expiration:

The Health Insurance Portability and Accountability Act (HIPAA) protects the confidentiality of healthcare information. Learn the basics of individual privacy rights and how HIPAA governs the disclosure of personal information.

Describe the purpose of HIPAA.

Identify when a HIPAA violation has occurred.

List three steps you can take to avoid a HIPAA violation.

Instructor
Linda Weaver, PhD, JD

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

A bleeding disorder—also called coagulopathy—is an impairment of the blood's ability to form clots. This course for nurses in the acute care facility explains the concepts of coagulation and hemostasis. You will learn how to identify emergency situations and will be equipped to care for those with coagulopathies such as immune thrombocytopenia (ITP), disseminated intravascular coagulopathy (DIC), heparin-induced thrombocytopenia (HIT), and warfarin-induced coagulopathy.

Explain the concepts of coagulation and hemostasis.

Identify proper nursing care for those with TTP, HIT, ITP, DIC, and warfarin-induced coagulopathy.

Name tests used to diagnose and monitor those with coagulopathies. Identify emergency situations in those with coagulopathies and the corresponding interventions.

Describe TTP, HIT, ITP, DIC, and warfarin-induced coagulopathy and their treatments.

Elizabeth Kellerman, MSN, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

The patient interview is the most important part of your exam. Gaining the patient’s perspective and learning more about issues important to them can guide you in developing patient-specific care plans. This course will discuss how to conduct patient-centered interviews. You will learn interviewing methods to effectively elicit the important details about a patient's reason for presenting to the clinic. Information will also be presented on how to approach a challenging patient and how to adapt for several specific patient types.

Recall four approaches to use to prepare for and begin an interview with a patient.

Explain four strategies for using patient-centered interviewing techniques.

Discuss eight important facets of a patient interview.

Recognize four types of challenging patients and techniques to use when interviewing each type.

Instructor
Lisa Hohlbein, RN, CDP

Staff Writer
Kimberly Cobb, M.S.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Each year, substance use is linked to over 11 million deaths worldwide (Ritchie & Roser, 2019). Supporting individuals’ long-term recovery from substance use can help save lives. Recovery is a lifelong process that aims to keep an individual substance-free while improving their overall quality of life. Wellness strategies enhance recovery outcomes by focusing on optimal health across all dimensions of an individual’s life.

Explain how wellness approaches can positively impact recovery from substance use disorders.

Identify the eight dimensions of wellness.

Identify wellness strategies to facilitate long-term recovery from substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

The biopsychosocial model takes a more holistic perspective, emphasizing biological, sociocultural, and psychological factors that relate to the risk of these disorders. This course will present an overview of this model’s primary assumptions, how it differs from other perspectives on substance-related and addictive behaviors, and how it can inform your approach to treatment. The goal of this course is to provide social workers, psychologists, alcohol and drug counselors, marriage and family therapists, professional counselors, and nurses in health and human services with information on how the biopsychosocial model is used in treatment for substance-related and addictive disorders.

Explain how substance-related and addictive disorders develop according to the primary assumptions of the biopsychosocial model.

State how the biopsychosocial model differs from other perspectives on substance-related and addictive disorders, such as the biomedical/ disease model.

Describe how the biopsychosocial model impacts treatment approaches for substance-related and addictive disorders.

Instructor
Bryn Davis, LPC, MAC

1.25

Launch Course

Origination: Expiration:

Pain management in the emergency department relies heavily on the use of opioid analgesics, which generates risk for patients to develop long term opioid use or an opioid use disorder.  Multimodal analgesia can improve the patient experience and reduce the risks of opioid use if emergency providers approach pain with a more critical mindset.This activity is designed to help emergency providers improve management of pain while decreasing patient exposure to opioids.  It is also designed to help providers navigate how to manage patients with opioid use disorder.

Identify different types of pain (acute pain, chronic pain, chronic cancer pain, and social pain) and the neurobiological origins of this pain.

Describe the risks associated with opioid analgesia.

Demonstrate knowledge of multimodal analgesia regimens to manage pain in the emergency department.

Describe the characteristics of opioid use disorder and the effectiveness of medication assisted therapy.

Presenter

Christopher Griggs, MD

Planner/Reviewer

Ed Boudreau, DO, FACEP; Chairman and CEO

Stephen Colucciello, MD, FACEP; EPIX Director of Risk Management Education (Contracted)

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course provides an overview of essential skills and considerations for engaging in sensitive and effective advance care planning conversations. You will learn the most important decision domains to address as outlined in the FIVE WISHES® framework, how to demonstrate compassionate communication, and conversation skills specific to eliciting values-based end-of-life care decisions.

The goal of this course is to provide healthcare professionals in all settings with enhanced communication skills related to advance care planning.

Identify the five most important decision domains to discuss with people during advance care planning conversations as outlined in the Five Wishes conversation framework.

Define the benefits of compassionate communication and identify the skills involved.

Define and apply specific skills necessary for conducting effective and sensitive advance care planning conversations.

Identify general considerations to keep in mind when conducting advance care planning conversations.

Instructor
Kathleen Taylor, MA, LMHC

2.00

Launch Course

Origination: Expiration:

Motivational Interviewing (MI) is a way of communicating that draws out people’s own thoughts and beliefs in order to help them resolve ambivalence about change. In addition to examining the underlying spirit of MI, you will learn specific skills and techniques that will support the MI processes of engaging, focusing, evoking, and planning with clients as they discover their own reasons for change. The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with the skills to define and demonstrate the core concepts of Motivational Interviewing.

Identify how the foundational principles and the four processes of Motivational Interviewing help clients consider their own reasons for change.

Recall at least three specific Motivational Interviewing skills you can use to help clients resolve ambivalence in favor of change.

Indicate how Motivational Interviewing is used in different practice settings.

Instructor
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

1.00

Launch Course

Origination: Reviewed: Expiration:

The ECG, an easily mastered tool of remarkable clinical power, can provide helpful and even vital information in a wide range of situations. One glance at an ECG can diagnose an evolving myocardial infarction, identify a potentially life-threatening arrhythmia, pinpoint the chronic effects of sustained hypertension or the acute effects of a massive pulmonary embolus, or determine the likelihood of underlying coronary artery disease in a patient with chest pain. Since the ECG is only as capable as its user, this course will help you understand the characteristics of junctional rhythms and the approach taken toward narrow complex tachycardia.

Identify the characteristics of junctional rhythms.

Distinguish the identifying features of junctional arrhythmias.

Describe the clinical implications of junctional rhythms.

Kristen Ponichtera, BSN, RN, CFRN, CTRN, CCRN

0.50

Launch Course

Origination: Reviewed: Expiration:

“Bounce back,” “frequent flyer,” “rehospitalization,” “readmission”—regardless of the term used, the revolving door of hospital admission and readmission is often associated with the development of delirium, depression, functional decline, and healthcare complications. Unnecessary hospital admissions and readmissions are also costly for Medicare and other payers. As a caregiver, you are in a unique position to help prevent unnecessary hospital admissions and readmissions. This course presents information about how you can accomplish that by providing your patients with the appropriate level of care based on their current conditions, in other words, the right kind of care provided in the right place at the right time.

Explain why unnecessary hospital admissions and readmissions are problematic.

Describe how you can prevent unnecessary hospital admissions and readmissions.

Instructor
Jennifer Moore, RN-BC, DNS-CT, CDP

1.00

Launch Course

Origination: Reviewed: Expiration:

Quality Improvement (QI) can be implemented within almost any healthcare setting and can prove highly beneficial for achieving improved delivery of service outcomes. For quality improvement to be effective, it is crucial that everyone at your agency or clinic be informed of any QI projects and how their roles and responsibilities might impact these projects. The better you understand the QI process, the more proficient you will be as an active participant in improving the quality of services your agency or clinic provides. Using several quality improvement models, as well as detailed and specific examples that demonstrate these models in action, this course offers an overview of quality improvement, along with relevant aspects of how quality improvement impacts not only your job, but also your clinic or agency’s performance. You will be armed with the knowledge you need to apply these concepts in your own setting.

Define quality improvement in behavioral healthcare settings.

Recognize at least three areas of behavioral healthcare services that are impacted by quality improvement.

Identify a model of quality improvement that aligns with your agency's mission, vision, and values.

Describe two ways that you can effectively implement quality improvement in your agency.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

Instructor
Stacy Smith, LPC-S, CS-I, LCAS, NCC

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

While bronchoscopy provides valuable diagnostic and therapeutic benefits, it also carries risk for complications, some potentially life-threatening. This course for nurses in the acute care facility discusses conditions for which bronchoscopy is used, its potential benefits, and its possible complications. You will also learn identify safety risks for staff, patients, and visitors, as well as describe nursing interventions before, during, and after a bronchoscopy.

Describe the types of bronchoscopies performed and the anatomy for which they are utilized. Identify conditions for which bronchoscopy is utilized and the potential benefits.

Discuss potential complications associated with bronchoscopy. Identify safety risks for staff, patients, and visitors associated with bronchoscopy.

Describe nursing interventions before, during, and after a bronchoscopy.

Rebecca Smallwood, MBA, RN

1.00

Launch Course

Origination: Reviewed: Expiration:

Obesity affects the entire scope of a person‘s life, including health, social relationships, self-image, and psychological well-being. Now recognizing obesity as a chronic disease that must be managed long term, the American Medical Association has added a new sub specialty to its continuum of care: the obesity medicine physician. As the number of obese people in our society rises, the health care industry must assimilate this aspect of their treatment and care into daily practice. This module discusses the epidemic that obesity has become, reviews current treatments and care plans, and includes the psychosocial impact that being obese has upon the individual and society.

Describe six major contributing factors for obesity in adults.

Discuss patient education on the benefits and adverse effects of three prescription medications for obesity.

Explain the differences between four surgical approaches to the management of obesity.

Instructor
Cathy S. Birn, MA, RN, CGRN, CNOR

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Crisis is broadly defined as an exceptional event that is disruptive and beyond a person‘s usual coping skills. The goal of crisis intervention is to return individuals or families to the optimum level of functioning they experienced before the crisis. In addition, a potential for growth exists when people develop new and effective coping skills. Nurses need to understand crises and assessment and intervention strategies because they are often the first medical personnel to spend enough time with patients to recognize the signs of crisis.

Identify types and phases of crises

Describe comorbidities and other limiting factors that affect crisis outcomes

Discuss assessment strategies and intervention techniques for crisis management

Instructor
Connie Vogel, PhD, RN, CNS-BC, CNE

1.00

Launch Course

Origination: Reviewed: Expiration:

Listening skills are an often-undeveloped component of effective communication. Leaders and managers with strong listening skills build more productive and engaged teams and increase their own effectiveness. In this course, you will learn the consequences of not listening effectively and how adapting the techniques of active listening will benefit you. You will develop a greater understanding of why and how managers and leaders must listen actively, not passively, to build stronger teams and increase their impact. You will learn the importance of establishing common ground and practicing empathy as you apply the techniques for becoming a better listener.

Recognize that listening is a critical communication skill, and understand its value to your managerial and leadership effectiveness.

Discover the different listening styles that can either help or hinder your ability to lead and influence others.

Learn and apply best-practice techniques for improving your active listening skills.

Expert Reviewer
David A. Winter, MBA, SPHR, SHRM-SP

1.25

Launch Course

Origination: Expiration:

This course will offer a blend of ethical and legal information, clinical vignettes, and strategies that can later be applied in therapeutic settings. The content of this course includes information about informed consent, confidentiality, privacy, boundaries, mandatory reporting, and rules for sharing information. The course assumes the learner has a basic understanding of telehealth technologies and formats. To learn more, you can search the Relias library for additional courses related to telehealth.

The goal of this course is to provide addictions professionals, behavioral health counselors, marriage and family therapists, psychologists, social workers, and nurses in health and human services settings with strategies and information for competent and ethical telehealth practice.

Name the key sources of information that inform ethical and legal telehealth service delivery.

Identify at least two competencies required for delivering telehealth services.

List specific steps for ensuring confidentiality, informed consent, appropriate boundaries, mandated reporting, and sharing of information within telehealth service delivery.

Describe common ethical missteps and legal problems that arise with telehealth service delivery and how providers can avoid these issues.

Instructor
Stephanie L. Furness-Kraft, LCSW, CCTP

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course, intended for nurses who frequently encounter wounds while working with a geriatric population, covers the basics of wound assessment. Included: accurately performing wound assessments, standardizing the components of wound assessment, and facilitating wound healing.

Discuss how to differentiate between arterial, pressure, venous stasis, and neuropathic ulcers.

Discuss the two layers of the skin.

List three key functions of the skin.

Describe the difference between partial-thickness and full-thickness wounds.

Describe how to measure a wound, including length, width, and depth.

Define tunneling and undermining.

Identify four criteria to include in wound assessment.

Staff Writer

Karen C. Schnaufer, BSN, RN

0.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

The long-term care facility, rehabilitation facility, or nursing home you work for provides housing and a variety of services to many individuals. Because your duties include the need to communicate personal information, this course explains your responsibility for protecting the privacy and confidentiality of the personal information of these individuals.

Identify confidential information.

Recall your responsibility in keeping information confidential.

Identify how to protect confidential information.

Recognize why social media is a high risk area for privacy and confidentiality violations.

Identify the actions required if unauthorized information is disclosed.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

0.50

Launch Course

Origination: Reviewed: Expiration:

Sexual harassment makes it hard for workers to feel comfortable and perform their jobs. It also creates problems for employers. This course discusses what sexual harassment is, how to recognize it in the workplace, how it affects individuals and organizations, and what actions to take in response to it. This information will help employees in any industry to be better equipped when dealing with sexual harassment.

Define sexual harassment.

Learn to recognize sexual harassment in the workplace.

Describe how sexual harassment affects individuals and organizations.

Take action in response to sexual harassment.

Instructor
Kelly J. Ace, Ph.D.

0.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course is the fourth in a five-part series on the social determinants of health as defined by the Healthy People 2020 initiative. One of the pillars of the social determinants of health is health services. This course provides an in-depth and interactive analysis of how individuals' access to healthcare and primary care, along with their health literacy, affects their health and wellbeing. You will learn how to leverage this knowledge to improve your patients' health outcomes.

Describe the components of health literacy and access.

Explain how health and healthcare affect overall health outcomes for your patients.

Identify issues with health literacy and access in your patients.

Create a care plan that overcomes barriers to health and healthcare access and literacy.

Instructor
Kris Ericson, BA, MPsSc, PhD

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

As they age, many patients find themselves developing one or more chronic diseases, but they don’t know how to navigate this country’s fragmented and exorbitantly expensive healthcare system in order to receive appropriate care. Care coordination by the medical team—providing additional services such as education and close monitoring of the disease process—has been shown to decrease healthcare costs while improving patients’ health. Unfortunately, standardized techniques or processes for care coordination are not in place. This course for nurses discusses care coordination’s process, its various components, current efforts, ideas for improvement, and a review of practical applications for your nursing practice.

Describe care coordination and reasons why it is important for patients and providers.

Recall three strategies for care coordination.

Explain the six components of care coordination.

Discuss six steps for initiating a coordinated care effort.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Jennifer W. Burks, R.N., M.S.N.

Expert Reviewer
Stephanie Furness, MSW, LCSW

1.00

Launch Course

Origination: Expiration:

 After completing this refresher course on the key action steps in CPR, you will have a grasp on the essential components of cardiopulmonary resuscitation (CPR), including the initial first aid steps you can take prior to performing CPR. Through didactic, interactive exercises and vignettes, you will be able to apply this material when you need it most. This course does not replace formalized training and return demonstration that must be completed for competency according to the American Heart Association. This course should only be used as a “refresher” to remind the learner of the key action steps in CPR.

Define the importance of timeliness in performing CPR.

Describe the signs and symptoms of a person in need of CPR.

Review the correct procedure for performing CPR correctly.

Instructor
Amy M. Johnson MSN, RN, CPN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Communication is one of the most important elements of excellent care. This is especially true when decisions about medical treatments need to be made. Advance care planning is an ongoing process in which people explore and discuss their goals, values, and understanding of their health to guide future end-of-life treatment decisions. In this course, you will learn when and how to start conversations and how to use a framework called FIVE WISHES® that simplifies and personalizes the end-of-life conversation and helps to elicit valuable information for decision-making. The goal of this course is to provide healthcare staff with an overview of the benefits and components of effective advance care planning conversations.

 

Identify the importance and relevance of advance care planning in healthcare today.

Define the components of effective advance care planning that help increase the likelihood of wishes being honored.

Explain the Five Wishes framework for conversations.

Identify the necessary steps to properly document and update advance care plans.

Instructor
Kathleen Taylor

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Transfusions are a life-saving intervention, but transfusion errors, particularly errors involving ABO incompatibility, can be deadly. Three actions that have frequently been a contributing cause for ABO incompatibility errors are incorrect labeling of the blood sample for crossmatching, incorrect interpretation by personnel in the blood bank, and incorrect identification of the patient prior to initiation of a transfusion. Laboratory staff and nurses who are involved in the administration of blood products must strictly follow facility policies to ensure that they give the correct blood product to the correct patient. The goal of this course is to provide information about blood incompatibility errors and the evidence-based practices to prevent them.

List at least three factors that contribute to blood incompatibility errors.

Describe blood type compatibility between the donor and recipient and the processes involved in the safe transfusion of blood products.

Identify transfusion reaction types and the processes involved in the investigation and management of transfusion reactions when they occur.

Instructor
Dana Bartlett, RN, MSN, MA, CSPI

Staff Writer
Laura Bell, BSN, RN, CCRN

Expert Reviewer
Catherine J. Swift, MT(ASCP)

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Ensuring that a healthcare system is culturally competent can reduce health disparities. Healthcare employees who have effective interpersonal and working relationships are essential to successful healthcare outcomes. Healthcare staff provide care to individuals from many backgrounds, so it is essential that they get proper Diversity, Equity, and Inclusion (DEI) training. DEI training should be integrated into the standard hiring and onboarding process for the entire healthcare workforce. The goal of this course is to provide healthcare employees with training about Diversity, Equity, and Inclusion (DEI).

Define cultural competence, implicit bias, and indirect discrimination.

Describe at least two assumptions and myths related to stereotypes.

Explain best practices when working with people from different races, cultures, values, and sexual orientations.

List at least three barriers to providing quality healthcare.

Identify at least two ways to make the healthcare environment welcoming for all people. 

Instructor
Juan Armando Rojas Joo, Ph.D.

Staff Writer
Kimberly Workman, MA

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

As a healthcare professional, you have often heard the adage that says, "If you didn’t document something, you didn’t do it." It is no longer true that you can be exempt from malpractice or negligence claims because you were following orders. As a professional in the healthcare industry, you are expected to be familiar with many aspects of care. If you are a nurse, you are responsible for assessing, planning, implementing, and evaluating nursing care. If you are a social worker, you are responsible for assessing, planning, implementing, and evaluating psychosocial care. What you document can and does reflect the care provided and the resulting outcome when the documentation is factual, complete, timely, and detailed. In this course, you will learn about concepts and rules regarding documentation in the medical record as it relates to negligence, malpractice, and civil litigation.

Define malpractice and negligence as they relate to nursing and social work practice. Describe two elements of proof in malpractice litigation. Differentiate between compensatory and punitive damages. Explain four intentional torts that a healthcare professional may be held liable for. Describe four techniques you should use when documenting care to avoid legal issues.

Instructor
Kim Matthews, RN

0.75

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

You can better assist your patients who have asthma and chronic obstructive pulmonary disease (COPD) by building care teams in primary care. Learn how to assemble these teams and utilize certain disease-specific checkpoints for improved patient outcomes and health management.

Identify best practices for building care teams for patients with asthma and/or COPD.

Define key checkpoints and follow-ups with patients.

Cite different ways to evaluate the care provided by the team.

Instructor

Alisa Brewer, BSN, RN

1.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Aneurysms are known as silent killers. Without early detection and prompt intervention, their mortality rate can reach as high as 90 to 100 percent. A number of commonly found risk factors and comorbidities can increase the risk of developing an aneurysm. To help you achieve quality outcomes for your patients, this course discusses the symptoms of a potential aneurysm, how to identify aneurysm types and their physical location, and common techniques used in managing the patient with an aneurysm.

Discuss the concepts associated with vascular physiology.

Identify the types of aneurysms and their physical location.

Recognize the clinical manifestations of aneurysms.

Outline the common techniques utilized in managing the patient with an aneurysm.

Instructor
Kristen Ponichtera BSN, RN, CFRN, CTRN, CCRN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Discussing end-of-life issues is not easy, because few of us are ready to face the difficult choices surrounding death and dying. Regardless of whether or not we acknowledge it, most of us fear death. This course will take you on the journey of facing issues surrounding death and dying. The decisions to be made are difficult for everyone involved: the dying person, their family and loved ones, and the healthcare professionals sharing the experience. Each person and family will have unique needs and cope in different ways. For many patients and their families, this can also be a time of personal growth. These events often provide people with the opportunity to find out more about themselves and appreciate what is most important to them.

Describe the communication process at the end of life.

Identify the ethical issues surrounding end-of-life decisions.

Identify the physical process of dying.

Discuss loss, grief, and bereavement.

Describe the goals of palliative care.

Describe pain and symptoms common at end of life.

Instructor
Susan Heinzerling, RN, CHPN

2.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

A critical step for service providers in receiving reimbursement is to submit treatment-planning documentation. This course reinforces what you already know about plans of care, while offering suggestions for capturing the real therapeutic relationship on paper. You will learn how to hone in on core principles for clinical documentation; take a fresh look at ways to record your client’s strengths, goals, and treatment objectives; and evaluate methods of accurately representing interventions, outcomes, and discharge plans.

Identify the preferences and needs of various stakeholders in the treatment planning process, most importantly the client.

Summarize seven core principles of effective treatment planning documentation.

Identify at least three effective ways to document client strengths and barriers to treatment during the planning process.

Describe how to develop measurable and client-focused goals and objectives for treatment planning.

Explain how to document planned interventions, desired outcomes, and treatment changes that occur based on client progress.

Instructor
Monique Kahn, Psy.D.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The number of cases of nosocomial C. difficile and the proportion of cases with severe and fatal complications have been increasing in hospitals. The Centers for Disease Control and Prevention reports 250,000 infections requiring hospitalization per year with 14,000 deaths. Healthcare professionals play a vital role in preventing transmission of this pathogen to patients when they pay careful attention to infection-control measures and ensure that everyone in contact with infected patients follows contact (barrier) precautions. 

Explain three reasons why it is difficult to control transmission of C. difficile in hospitals and long-term care facilities.

Explain at least four ways the patient-to-patient spread of C. difficile can be prevented.

Discuss the two major risk factors for infections with C. difficile.

Instructor
Barbara Barzoloski-O'Connor, MSN, RN, CIC, NHDP - BC

1.00

Launch Course

Origination: Expiration:

 As an employer or supervisor, you need to know what obligations the FMLA imposes on your organization when an employee requests leave from their job. This course will introduce you to key provisions of the FMLA such as which employees have rights under the FMLA and the circumstances under which they are eligible to take protected leave. Then, you’ll learn about your responsibilities both when an employee asks for leave and wants to return to work. Finally, you’ll learn how to comply with the FMLA and avoid potential pitfalls. The goal of this educational program is to provide administrators and human resource professionals with knowledge of FMLA.

Determine whether the FMLA applies to employees at your organization.

Identify FMLA qualifying events.

Comply with the FMLAs mandates regarding employee leave and reinstatement.

Expert Reviewer
Linda Karlheim, MSM, SPHR, SHRM-CP

0.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Universal Protocol is a Joint Commission strategy for preventing wrong-site surgeries, along with monitoring adherence by accredited facilities. The safe surgery checklist initiative, by the World Health Organization, was established to provide an outline of necessary tasks to complete in each perioperative phase of care. Along with these, there are many other risk-prevention strategies and tools to help keep surgical patients safe from harm.

The goal of this course is to equip nurses and CSTs with tools and other evidence-based practices for preventing wrong-site surgeries.

Identify common causes and risk factors for wrong-site surgeries.

Describe the steps of the Universal Protocol and the three phases of the World Health Organization's Surgical Safety Checklist.

Summarize innovative, evidence-based strategies for preventing wrong-site surgeries.

Instructor
Brandy Verton, BSN, RN

Expert Reviewer
Jaclyn Rochelle, SFA, CST

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

By applying evidence-based strategies, nurses can help reduce pain during minor pediatric patient procedures. Nurses must assess the level of pain and understand the barriers to and the options available for effective pain management in pediatric patients. The goal of this educational program is to provide evidence-based practice information that will promote nursing management of pediatric pain during minor procedures. The content in this course is applicable to nurses in acute care and outpatient settings.

Identify barriers surrounding pediatric pain management.

List opportunities where pain can be reduced in pediatric minor procedures.

Describe nonpharmacological and pharmacological methods that can be used to reduce pain in pediatric minor procedures.

Instructor
Denise Ramponi, DNP, NP-BC, FAEN

Expert Reviewer
Vicky Bowden, BSN, NP, MNSc, DNSc
Elizabeth G. Rudolph, RN, MSN, JD
Valerie Probstfeld, MSN, RN, FNP-BC

Instructor
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

Origination: Expiration:

 To care for a child with a tracheostomy tube, clinicians must understand the reason the child requires a tracheostomy, the functional status of the child’s upper airway, and the child’s medical condition. Children with tracheostomies routinely receive care in both home and healthcare settings. Patients with tracheostomies can experience complications and there is an increased risk of death associated with tracheostomy-related emergencies. The management of a child with a tracheostomy requires clinicians to be skilled in routine and emergency tracheostomy care.

Discuss the history, and anatomy and pathophysiology of the pediatric respiratory system.

Describe tracheostomy management and care for a child.

Identify tracheostomy emergency prevention and response strategies in the home for a pediatric patient with a tracheostomy.

Staff Writer
Stephanie M. Smith MS, BSN, RN, CPN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

The prevalence of gestational diabetes mellitus (GDM) is increasing in the U.S. and worldwide. However, if the condition is well managed, it can result in a healthy pregnancy. Maternal child health professionals must understand the condition, risk factors, and how to treat it.

Identify the pathophysiology of and risk factors for developing gestational diabetes mellitus.

Identify lab tests and values that guide the diagnosis and treatment of gestational diabetes mellitus.

Discuss monitoring and treatment of patients with gestational diabetes mellitus.

Instructor
Lauren Manaker, MS, RD, LD, CLEC

Staff Writer
Kimberly Workman, MA

 

0.75

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Learn how to identify best practices for building care teams for patients with depression and anxiety, define key checkpoints and patient follow-ups, identify strategies for coordinating care with other providers, and evaluate the care provided by the team.

Identify best practices for building care teams for patients with depression and anxiety.

Define key checkpoints and follow-ups with patients.

Identify strategies for coordinating care with other providers.

Cite different ways to evaluate the care provided by the team.

Instructor

Adam Roesner, BSN

2.25

Launch Course

Origination: Reviewed: Expiration:

Hepatic failure is one of the leading causes of death in this country. According to the American Liver Foundation (ALF), one in 10 Americans—approximately 30 million people—has some form of hepatic failure, with 16,000 such patients currently on the transplant list waiting for a new liver. So you can better manage and care for this patient population, this course presents the causes, symptoms, risk factors, complications, treatment strategies, and characteristics of hepatic failure.

Identify the anatomical and physiological aspects of the liver.

Identify causes of hepatic failure.

Describe symptoms and complications of liver disease and hepatic failure.

Discuss diagnostic and monitoring strategies for patients with liver disease.

Identify evidence-based treatment and management strategies for persons with liver disease.

Describe the symptoms, diagnosis, treatment, and prevention of hepatitis A, B, and C.

Instructor
Rebecca Smallwood, MBA, RN

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Teams are essential in today’s world. Whether the teams you’ve been part of functioned in a professional capacity or a personal one, most likely some teams were more successful than others. This course discusses the team process, relational skills that enhance team participation, and best practices for high performance/high output teams.

Demonstrate an understanding of the team process.

Integrate relational skills for enhanced team participation.

Describe best practices for high-performance/high-output teams.

Instructor
Denton C. Hartman, MS, NHA (retired)

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This final presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify common complications that occur during a cardiac catheterization or a coronary intervention.

Delineate left heart catheterization waveforms.

Identify valvular disorders based on cardiac waveforms.

Describe how disease processes affect cardiac pressures.

Identify the need for emergency equipment readily available.

Verbalize the rationale for the use of radial versus femoral cardiac catheterizations.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course provides detailed information about the pathophysiology, disease trajectory, and unique symptoms experienced by patients with advanced neurological diseases. Learners will identify the clinical features of advanced Parkinson's disease, amyotrophic lateral sclerosis, and Huntington’s disease as well as best practices for symptom management. In addition, the key clinical indicators and symptoms that should serve as triggers to optimally transition a patient with advanced neurological diseases to palliative and hospice care are presented. The unique disease-related stressors for family caregivers are discussed. The goal of this course is to provide nurses in hospice with knowledge of caring for people with end-stage neurological diseases.

Identify specific patterns of progression for three neurological disorders.

Identify five complications related to neurological disorders, including disease-related stressors for family caregivers.

Describe interventions related to end-stage neurological diseases.

Identify triggers to optimally transition a patient with advanced neurological disease to palliative care and hospice.

Instructor
Susan Heinzerling, BSN, RN, CHPN

2.25

Launch Course

Origination: Expiration:

Alcohol use can have a destructive effect on individuals, as well as their families and loved ones. The main goal of this course is to give you in-depth knowledge about research concerning the impact of alcohol use disorders on families, as well as the family’s impact on the development and persistence of alcohol use. You will learn the fundamentals of the family systems approach that are essential for you to understand the complicated dynamics of families struggling to deal with the impact of alcohol use disorders. You also will learn about factors that influence recovery, as well as the effectiveness of specific intervention models that are used for substance abuse. Furthermore, you will be able to identify specific risk factors that are related to developing an alcohol use disorder. Vignettes and interactive exercises give you the opportunity to apply these concepts so that you can expand your effectiveness with the families you encounter in your work. This course is intended for entry and intermediate level healthcare professionals.

Describe the family systems perspective of substance use disorders and identify family factors that influence the risk of developing a substance use disorder.

Identify family problems that may result from or co-occur with a substance use disorder.

Discuss recent research concerning the relationship between family factors and recovery and employ effective models for substance use intervention.

Instructor
Kristen Pagano, LPC, CRC

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

While strokes can be fatal, symptoms of stroke can be abetted if the patient is treated early enough. Educating patients on stroke prevention is vital for those who are at risk to avoid a medical emergency. In addition, it is important for healthcare providers (HCPs) to understand the etiological risk factors for stroke, as well as management techniques for patients who have already suffered a stroke.

Recognize medical and lifestyle risk factors that can lead to a stroke.

Identify diagnostic measures used to assess stroke risk.

Recall stroke prevention strategies and lifestyle changes.

Staff Writer
Alia Lutz, BSN, RN
Julie Stefanski, MEd, RDN, CSSD, LDN, CDCES, FAND

0.75

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Diabetes, a very common chronic condition, can be managed by prescribing proper diet, exercise, and pharmaceutical treatments. This course discusses building care teams for these patients, teaching team members key milestones and checkpoints, ensuring medication adherence, and coordinating care with other providers as it relates to diabetes.

Implement best practices for building a care team of providers for patients with diabetes.

Teach all members of the care team the key milestones and necessary care checkpoints for patients with diabetes.

Coordinate care with other condition-relevant providers, and ensure medication adherence.

List evaluation strategies for care teams that manage diabetes.

Staff Writer
Adam Roesner, BSN

0.50

Launch Course

Origination: Reviewed: Expiration:

Influenza can have a significant impact on society due to restricted activities, illness, and deaths. Pregnant women, children, the elderly, and those with respiratory or chronic debilitating conditions are particularly vulnerable to serious complications of influenza. This course discusses influenza’s signs and symptoms, some simple steps you can take to prevent the spread of flu viruses, and treatment strategies.

Identify signs and symptoms of influenza.

Describe ways to prevent the spread of influenza viruses.

Recognize when to get treatment for influenza.

Instructor
Debra Brown Bayus, MSN, APRN, NP-C, ANP-BC
Brenda Hoss, RN, MSN, CNS

0.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

It can be difficult to work with certain people due to issues such as communication breakdowns, personality clashes, or conflicting work habits. You may not like everyone you work with, but it’s important to respect everyone. By learning ways to reduce conflicts, you’ll become more respected too. In this course, you’ll learn strategies to calmly address misunderstandings before they blow up, deal with differences, communicate clearly, and listen respectfully.

Identify high risk or crucial situations that can lead to difficulties in communication and workflow with co-workers.

Engage in practices that help all people in a situation feel heard and respected.

Describe how to professionally remove yourself from a situation when necessary.

Instructor
Susan Fee, M.Ed., LPCC

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This fourth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used catheters in the cannulation of the left and right coronary arteries.

Identify coronary catheters utilized to cannulate coronary arteries by pass grafts.

Verbalize the diagnostic wires and ancillary equipment commonly utilized in a standard heart catheterization.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

Origination: Expiration:

The role of supervisor includes being a leader, a motivator, and a coach when guiding and directing others toward common goals. A supervisor’s success is enhanced with a proven set of characteristics, skills, and experiences that can help you effectively lead your organization, whether you are new to the role or have had some supervisory experience in the past. This course discusses specific skills, the qualities of good leadership, and approaches to enhance communication and time-management strategies to maximize your effectiveness as supervisor.

Describe approaches to enhance communication 

Integrate strategies to improve time management 

Identify qualities or good leaders, motivators, and coaches

Instructor
Debi Damas, RN
David Morstad, M.Ed.

1.00

Launch Course

Origination: Reviewed: Expiration:

Treatment for HIV/AIDS has significantly improved over the last few decades and has reduced morbidity and mortality rates in patients living with HIV/AIDS. The use of highly active antiretroviral therapy (ART) slows the progression of the disease by reducing the amount of HIV in the blood. Determining the most effective treatment regimen is a complex process and will require the use of several medications. The goal of this course is to provide pharmacists in acute care settings with an overview of HIV medication classes and factors influencing treatment decisions.

Discuss the different classes of antiretroviral drugs used for the treatment of HIV.

Explain the guidelines for initiation of antiretroviral therapy, its use in pre-exposure prophylaxis, and its implication for opportunistic infections.

Instructor
Robert Smith, PharmD

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Strategies for successful engagement of clients, especially those who are either not ready or willing to change, are desperately needed. While there are significant systemic barriers to engagement including the proximity and accessibility of services and high costs of care (Kazdin, 2017), treatment providers also influence the extent to which clients engage in treatment. This course is intended for licensed clinicians and will provide information about the challenges of engagement, as well as specific strategies that providers can use to promote engagement in treatment for individuals with substance use and other behavioral health conditions.

Discuss typical challenges to engagement among individuals with substance use and other behavioral health disorders.

Define relationship factors and integrated medical and behavioral health treatment models and how each contributes to treatment engagement.

Identify counseling strategies that can improve treatment engagement among individuals with substance use and other behavioral health disorders.

Summarize unique issues and barriers related to engaging women with children, pregnant women, and older adults in substance abuse treatment.

Instructor
Brent Scobie, PhD, LCSW

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Atrial fibrillation (AF) is the most common type of arrhythmia. It affects approximately 2.7 million people in the U.S. and is a leading risk factor for stroke (AHA, 2016). AF is most commonly seen in patients who are over age 60 years. Many patients with AF are asymptomatic, making it difficult to diagnose. AF can increase the risk of stroke if not diagnosed and treated. Approximately 15% of people who experience a stroke have AF (AHA, 2016). Strokes resulting from AF can be prevented with early screening, diagnosis, and intervention.

Recognize patient risk factors that can lead to AF and subsequent stroke.

Identify anatomical and physiological changes that occur with AF that contribute to increased risk for stroke.

Determine interventions for symptom control and how to manage risks for stroke in patients with AF.

Staff Writer
Alia Lutz, BSN, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

The state of healthcare in the U.S. is poor when compared to other developed countries and the need to balance cost and quality has become apparent (The Commonwealth Fund, 2019). Utilization management helps ensure the most optimal care is being provided and waste of resources or services is reduced when possible. Clinicians in utilization management perform a variety of functions to help achieve a balance between quality and cost of care. Utilization reviews are one method to reveal areas where cost or quality can be improved and can serve as a basis for quality improvement initiatives in all healthcare settings. Thus, the importance of utilization management will continue to grow as regulatory bodies and healthcare professionals strive to improve the state of U.S. healthcare.

Describe the role of utilization management in balancing cost-effective and high-quality services.

Summarize the appeals and review process.

Instructor
Cathryn Ayers, RN

Expert Reviewer
Barbara A Fuchs, RN, MS, CPHQ, FNAHQ, FACEHP

 

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Identify checkpoints for managing and preventing the hospitalization of patients with hypertension (HTN), congestive heart failure (CHF), and coronary artery disease (CAD).

Identify best practices for building a care team of healthcare providers for patients with HTN, CHR, and CAD.

Define key check points and follow-up with patients.

Identify strategies for coordinating care with other providers.

Recognize different ways to evaluate the care provided by the care team.

Instructor
Alisa Brewer, BSN, RN

0.25

Launch Course

Origination: Reviewed: Expiration:

Emotional intelligence (EQ) is your ability to understand, express, and manage your emotions as well as your level of insight into what the people around you are feeling. Being equipped with EQ can add to your quality of life and career success. In this course, you’ll learn about developing emotional awareness—the bedrock of emotional intelligence.

Define emotional intelligence.

Develop your EQ by becoming more aware of your emotions and those of others.

Instructor
Sheri L. Willis, M.A.

0.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Root cause analysis (RCA) is a team approach for investigating adverse events. Rather than calling out individuals who are at fault, its purpose is to identify factors that make adverse events possible. This overview explains some of the commonly used tools for conducting RCA, and why uncovering information gives a detailed understanding of the reason the event happened in the first place and what may prevent it from happening again.

Explain what root cause analysis (RCA) is, and how it can be used proactively and reactively

Describe the following data analysis tools and how to use them: the Five Whys, a timeline, a flow chart, and the fishbone diagram.

Instructor
Relias Learning

0.50

Launch Course

Origination: Reviewed: Expiration:

Workplace violence includes threats or actual use of physical force. This course presents the key steps- Prevent, Report, and Respond- that you can take to maintain a safe workplace.

Know when and how to prevent workplace violence.

Know when and how to report workplace violence.

Know when and how to respond to workplace violence.

 

Instructor
Johnny Lee, MS

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This fifth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used guiding catheters in the cannulation of the left and right coronary arteries for the purpose of providing TIMI flow.

Identify ancillary coronary treatment options such as atherectomy, left ventricular support devices, intra-aortic balloon pumps, and pacemakers.

Verbalize the interventional wires and coronary balloons commonly used for support and trackability.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

1.50

Launch Course

Origination: Expiration:

This course will guide you through understanding best practices in incident report writing. It will assist you in understanding how those practices help protect the health and safety of the person you support, while at the same time protecting you. In this course, you will identify factors that affect the quality of incident reports and investigate elements that affect memory and recall. You will focus on reducing factors that negatively impact the completeness and accuracy of incident reports. Demonstrating your understanding of the guidelines taught in this course will ensure your documentation adheres to legal, ethical, and programmatic standards. While completing this course, you will review incident report notes and apply what you have learned to identify unclear, subjective, and ungrammatical elements within the notes. This course is intended for direct support professionals

Describe why incident reporting is important and the process of creating an incident report.

List and demonstrate the three key components of an effective incident report.

Name common elements that affect the quality of incident reports.

Instructor
Deb Easley, M.S.
Nellie Galindo, MSW, MSPH

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course explains the indications for hysterectomy, a commonly performed surgical procedure. You will learn the different approaches and the areas of special learning needs for women experiencing this procedure. Also covered is post-operative nursing care for women who undergo a hysterectomy, whether that care takes place in a surgery center, a hospital, or at home.

List three indications for a hysterectomy

Identify three areas of special learning needs for women experiencing a hysterectomy

Outline the nursing care in the surgery center or hospital and at home for women who undergo a hysterectomy

Instructor
Kathleen Cross, MSN, RNC-OB, LCCE

0.50

Launch Course

Origination: Expiration:

The Health Insurance Portability and Accountability Act (HIPAA) gives rights to individuals concerning the protection of their personal healthcare information. Allowing non-authorized individuals to see this personal information, even accidentally, can have severe consequences for you and your organization. This course provides basic information about the principles of confidentiality, and explains two important branches of HIPAA: the Privacy Rule (what information is protected) and the Security Rule (the steps that must be taken to protect this information).

NOTE: This course is not intended as legal advice for any individual provider or situation. Comprehensive information is available from the resources listed in the courses' references section, as well as through consultation with your company's legal and compliance team.

Describe protected health information.

Explain confidentiality and the requirements of the HIPAA Privacy Rule for protecting and releasing information.

Identify best practices for compliance with HIPAA.

Instructor
Ron Orth RN, CHC, CMAC, AHIMA-Approved ICD-10-CM Trainer

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Depression and suicide are among the top public health concerns facing older adult populations. Older adults encounter changes physically, cognitively, and psychosocially that often contribute to the onset of depression. Further, older adult populations have among the highest incident rates of suicide than any other age group, which makes appropriate diagnosis and treatment of depression in this population even more critical. This course will provide an overview of some physical, cognitive, and psychosocial factors that could be contributing to depression in an older adult, as well as important information on recognizing risk factors and warning signs of depression in this population. Additionally, information related to evidence-based treatment strategies for older adult populations will be discussed along with the importance of monitoring treatment adherence.

Identify important facts that are known about older adults and behavioral health.

Discuss strategies for recognizing signs of depression in older adult populations.

Explain why older adults are more likely to die by suicide and common risk and warning signs for suicide in older adult populations.

Describe evidence-based treatment strategies for adults with depression and suicidal ideation and factors that could influence treatment adherence.

Staff Writer
Kimberly Cobb, MS

Instructor
Melissa Lewis-Stoner, MSW, LCSW-C

0.50

Launch Course

Origination: Expiration:

As a healthcare professional, you may find yourself in situations where issues with professional boundaries develop. Some boundary violations can be quite serious for you, your team members, your organization, and the people you provide care for. For this reason, it is important for you to be aware of these risks.

You should understand the difference between a boundary crossing and a boundary violation. You must also be able to recognize situations that may lead to a boundary crossing or violation and know how to prevent problems.

The goal of this course is to share with general staff in any setting the basics of how to maintain professional boundaries.

Describe the difference between a boundary crossing and a boundary violation.

Recognize common situations that may lead to a boundary crossing or violation.

Identify ways to prevent boundary crossings and violations.

Instructor
Jennifer W. Burks, M.S.N., R.N.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The Centers for Disease Control estimates that about 50 percent of American adults have at least one chronic condition. Today's primary care providers have the ability to better manage this population by utilizing care management. This course discusses use of the care management model in the ambulatory care setting to increase patients' access to providers and decrease hospital visits, including readmission. It also addresses the issue of some payment systems not allowing providers to profit from managing chronic conditions.