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Family and Internal Medicine
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Resiliency
Risk Management
Scope of Practice
Sexual Harassment/Assault
Shared Decision-Making
Suicide Prevention
Surgery and Anesthesia
Telehealth
Value-Based Payment Models
Workplace Violence

Courses

Title Duration CME Certified Sort descending
0.25

Launch Course

Origination: Reviewed: Expiration:

Stress is part of everyone’s life. While a certain level of stress can motivate one’s productivity, too much stress can leave a person feeling drained and irritable. Stress can’t be avoided, but it’s possible to learn to respond differently to it. This course discusses assessing your own stress levels, recognizing the difference between good and bad stress, identifying stress triggers, and developing a personal stress-management plan.

Describe time management and procrastination.

Formulate successful time-management goals and strategies for change.

Instructor
Susan Fee, M.Ed., LPCC

0.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Pediatric immunizations are orchestrated specifically to protect young children from life-threatening diseases. These immunizations are often administered on a schedule. This course discusses the immunization schedule recommended by the Centers for Disease Control and Prevention (CDC) as well as related contraindications for pediatric immunizations.

Identify the recommended immunizations for pediatric ages, ranging from birth to 18 years.

Describe potential complications related to various pediatric immunizations.

Describe potential pandemic effects of non-vaccination of the pediatric population.

Adam Roesner, BSN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course provides an overview of the use of robotic-assisted laparoscopic/endoscopic methods during surgery. Along with a review of the eight components necessary for an endoscopic surgical procedure, it also describes the endoscopic functions of robotic-assisted technology. You will come away with a better understanding of how health care professionals interact with robotic-assisted technology.

List the eight components necessary for endoscopic surgical procedures

Describe the endoscopic functions of robotic-assisted technology

Discuss how healthcare professionals interact with robotic-assisted technology

Instructor
Nancymarie Phillips, PhD, RN, RNFA, CNOR(E)          

Nancy Bellucci, PhD, RN, CNOR

1.00

Launch Course

Origination: Expiration:

The persons you serve in your service setting are entitled to specific rights under the law. This course will introduce you to these basic rights. Knowing how to promote and protect your clients' rights is key to their health, safety, and well-being. It will also help you and your organization succeed and provide quality, ethical, and legally sound care. The goal of this course is to provide paraprofessionals in behavioral health settings with information about client rights.

List the legal rights that individuals are entitled to when receiving behavioral health services.

Explain three ways you can support the rights of persons receiving behavioral health services.

Instructor
Jonathan Bennett

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This course provides an overview of essential skills and considerations for engaging in sensitive and effective advance care planning conversations. You will learn the most important decision domains to address as outlined in the FIVE WISHES® framework, how to demonstrate compassionate communication, and conversation skills specific to eliciting values-based end-of-life care decisions.

The goal of this course is to provide healthcare professionals in all settings with enhanced communication skills related to advance care planning.

Identify the five most important decision domains to discuss with people during advance care planning conversations as outlined in the Five Wishes conversation framework.

Define the benefits of compassionate communication and identify the skills involved.

Define and apply specific skills necessary for conducting effective and sensitive advance care planning conversations.

Identify general considerations to keep in mind when conducting advance care planning conversations.

Instructor
Kathleen Taylor, MA, LMHC

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

As a healthcare professional, you have often heard the adage that says, "If you didn’t document something, you didn’t do it." It is no longer true that you can be exempt from malpractice or negligence claims because you were following orders. As a professional in the healthcare industry, you are expected to be familiar with many aspects of care. If you are a nurse, you are responsible for assessing, planning, implementing, and evaluating nursing care. If you are a social worker, you are responsible for assessing, planning, implementing, and evaluating psychosocial care. What you document can and does reflect the care provided and the resulting outcome when the documentation is factual, complete, timely, and detailed. In this course, you will learn about concepts and rules regarding documentation in the medical record as it relates to negligence, malpractice, and civil litigation.

Define malpractice and negligence as they relate to nursing and social work practice. Describe two elements of proof in malpractice litigation. Differentiate between compensatory and punitive damages. Explain four intentional torts that a healthcare professional may be held liable for. Describe four techniques you should use when documenting care to avoid legal issues.

Instructor
Kim Matthews, RN

0.50

Launch Course

Origination: Expiration:

This course, which was designed to comply with HIPAA law, will help you protect the privacy of the people you provide care for. Allowing unauthorized individuals to see a person’s personal health information can have severe consequences for you and your organization, even if it happens by accident.

The goal of this course is to provide post-acute care staff with basic information about the principles of confidentiality, privacy, and security.

Explain why HIPAA exists.

Identify at least three things in the medical record that can be used to identify an individual.

Describe at least three best practices to prevent HIPAA violations.

Expert Reviewer
Ron Orth RN, CHC, CMAC

0.50

Launch Course

Origination: Expiration:

Members of the healthcare team must be able to recognize symptoms of bacterial meningitis to expedite testing and treatment, and advocate for preventive vaccination among appropriate age groups. With knowledge of preventive measures and awareness of early symptoms, the impact of meningitis can be greatly reduced.

Define meningitis and identify meningitis classifications.

List common causes, symptoms, and complications of bacterial meningitis.

Identify treatment and prevention strategies for bacterial meningitis and associated complications.

Instructor
Rebecca Smallwood, MBA, RN

1.00

Launch Course

Origination: Expiration:

This is an exciting time to work in the field of behavioral health treatment. The field has changed dramatically in the direction of operating on the principles of recovery. Recovery treatment involves changing our attitudes and beliefs about serious mental illness and the long-term effects of these illnesses over the lifespan to reflect the belief that recovery is the expected outcome. The field continues to expand into areas of advancing the integration of mental health to physical health, connecting to multiple dimensions of wellness and alternative medicine, as well as incorporation of peer recovery specialists. Each of these areas supports the recovery of persons with behavioral health issues.

Recall the defining principles of the wellness and recovery movement in the treatment of persons with serious mental illness (SMI).

Indicate at least three ways you can align your practices with the guiding principles of recovery when working with individuals with SMI.

Identify three things you can do to help individuals overcome the stigma of diagnosis of SMI.

Instructor
Amanda Price

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Heart failure (HF) treatment is costly and requires a multidisciplinary approach. Evidence-based treatment guidelines improve patient outcomes, and it is essential to become familiar with these guidelines to reduce patient mortality. Healthcare team members play a significant role in treating acute HF (AHF), helping to reduce the morbidity and mortality of the disease and decrease the use and costs associated with care. This course aims to educate nurses and nutrition and dietetics professionals in the acute care setting about evidence-based heart failure treatment guidelines.

Describe heart failure, including its classification systems, presentation, treatment, and evidence-based therapies.

Describe strategies for patient self-management.

Writer
Zeliha Ozen, MSN, RN, CCRN, CNL

Subject Matter Expert
Kristine Anne Scordo, Ph.D., ACNP-BC, FAANP

Reviewer
Meredith Moyers MS, RD, LDN

0.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

The long-term care facility, rehabilitation facility, or nursing home you work for provides housing and a variety of services to many individuals. Because your duties include the need to communicate personal information, this course explains your responsibility for protecting the privacy and confidentiality of the personal information of these individuals.

Identify confidential information.

Recall your responsibility in keeping information confidential.

Identify how to protect confidential information.

Recognize why social media is a high risk area for privacy and confidentiality violations.

Identify the actions required if unauthorized information is disclosed.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Every year, hundreds of thousands of children in the United States are abused or neglected (Centers for Disease Control and Prevention, 2018). It is imperative that medical professionals have a better understanding of what they can do to address this serious issue. In this course you will learn the definitions of child abuse and neglect, how to screen and assess risk factors that predispose children to maltreatment, and how to help children and families receive the care that they need.

Define child abuse and child neglect.

Identify risk and preventive factors for child abuse and neglect.

Describe how to evaluate a child suspected of being abused and/or neglected.

Jennifer W. Burks, R.N., M.S.N.

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course explains the indications for hysterectomy, a commonly performed surgical procedure. You will learn the different approaches and the areas of special learning needs for women experiencing this procedure. Also covered is post-operative nursing care for women who undergo a hysterectomy, whether that care takes place in a surgery center, a hospital, or at home.

List three indications for a hysterectomy

Identify three areas of special learning needs for women experiencing a hysterectomy

Outline the nursing care in the surgery center or hospital and at home for women who undergo a hysterectomy

Instructor
Kathleen Cross, MSN, RNC-OB, LCCE

0.25

Launch Course

Origination: Expiration:

Healthcare-associated infections are a serious issue. On any given day, approximately 1 in 31 hospitalized patients has a healthcare-associated infection, and over 75,000 of these infections result in death (CDC, 2018). Astounding, isn’t it? And these numbers don’t account for infections acquired in other healthcare settings. Preventing the transmission of infections from one person to another is critical.

The goal of this course is to provide staff in all healthcare settings with the basics of infection control.

Sequence the six components in the chain of infection.

Differentiate between each of the four methods of transmission.

Apply standard and transmission-based precautions.

Expert Reviewer
Ron Orth RN, CHC, CMAC

1.00

Launch Course

Origination: Expiration:

 To care for a child with a tracheostomy tube, clinicians must understand the reason the child requires a tracheostomy, the functional status of the child’s upper airway, and the child’s medical condition. Children with tracheostomies routinely receive care in both home and healthcare settings. Patients with tracheostomies can experience complications and there is an increased risk of death associated with tracheostomy-related emergencies. The management of a child with a tracheostomy requires clinicians to be skilled in routine and emergency tracheostomy care.

Discuss the history, and anatomy and pathophysiology of the pediatric respiratory system.

Describe tracheostomy management and care for a child.

Identify tracheostomy emergency prevention and response strategies in the home for a pediatric patient with a tracheostomy.

Staff Writer
Stephanie M. Smith MS, BSN, RN, CPN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

The state of healthcare in the U.S. is poor when compared to other developed countries and the need to balance cost and quality has become apparent (The Commonwealth Fund, 2019). Utilization management helps ensure the most optimal care is being provided and waste of resources or services is reduced when possible. Clinicians in utilization management perform a variety of functions to help achieve a balance between quality and cost of care. Utilization reviews are one method to reveal areas where cost or quality can be improved and can serve as a basis for quality improvement initiatives in all healthcare settings. Thus, the importance of utilization management will continue to grow as regulatory bodies and healthcare professionals strive to improve the state of U.S. healthcare.

Describe the role of utilization management in balancing cost-effective and high-quality services.

Summarize the appeals and review process.

Instructor
Cathryn Ayers, RN

Expert Reviewer
Barbara A Fuchs, RN, MS, CPHQ, FNAHQ, FACEHP

 

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to help nurses and speech-language pathologists (SLP) in early identification of dysphagia after a stroke. This course will review the incidence of dysphagia in stroke and the types of screenings and exams used for early detection and diagnosis. After reviewing swallow screens in detail, you will be able to understand how each member of the interprofessional team plays a role in the implementation of these assessments.

Determine the outcomes of patients with acute stroke who experience dysphagia.

Identify the screening methods and exams used to assess dysphagia.

Recognize the role of the interprofessional team in improving dysphagia outcomes.

Instructor
Amy Bonadies, RN, BSN

0.50

Launch Course

Non-accredited Education

Origination: Expiration:

Influenza, also known as the “flu,” can have a significant cost due to restricted activities, illness, and deaths. Pregnant women, children, older adults, and individuals with respiratory or chronic debilitating conditions are particularly vulnerable to serious complications of influenza. This course will teach you simple steps to protect yourself and those you serve from getting or spreading the flu.  

The goal of this course is to provide all staff with the basics of flu prevention, symptoms, and treatment strategies.

Identify signs and symptoms of influenza. Describe ways to prevent the spread of influenza viruses.

Expert Reviewer
Jennifer W. Burks, M.S.N., R.N.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The OR is a complex environment. Highly trained individuals interact in a specialized setting with sophisticated and technically complicated devices, instruments, and equipment. There are also substantial differences among team members related to education, experience, skill level, influence, and formal and informal power. This course will inform nurses and surgical technologists of the evidence-based steps to take to create a culture of safety in the OR.

Identify the communication processes that aid in reducing medical errors and review recommendations for the safe transfer of patient care information.

Name organizations that are helping to create a culture of patient safety and their recommendations to meet this goal.

Determine the components of a just culture that promote trust and accountability and recall a 10-step process for creating a culture of safety in the OR.

Instructor
Rhiannon Winsor, Ed.D, MBA, CST, CRCST
Andrea Powell, RN, BSN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Computed tomography (CT) scans are essential for emergent and urgent diagnosis of brain injuries. CT scans are preferred over other forms of imaging due to their availability, lower comparable costs, and the brief amount of time it takes to perform. According to the American Heart Association/American Stroke Association guidelines, a patient presenting with stroke-like symptoms should have a CT scan or magnetic resonance imaging (MRI) completed within 20 minutes of arriving to the emergency department (ED) (Powers et al., 2019). Understanding the anatomy of the normal, injured, or diseased brain can help improve awareness of common brain injuries that can be diagnosed with a CT scan. The goal of this course is to educate nursing and radiology professionals in the acute care setting on common disorders that affect the brain and the role of the CT scan.

Describe the basic anatomy of the brain and the changes that occur after injury.

List the common types of injuries that can be diagnosed with a head CT scan and the basic medical or surgical management of those injuries.

Recognize the differences between a normal CT scan and a CT scan of an injured brain.

Writer
Amy Bonadies, RN, BSN

Subject Matter Expert
Hayley Johnson, BS, RT(R)(CT)(ARRT)

0.50

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course is the fourth in a five-part series on the social determinants of health as defined by the Healthy People 2020 initiative. One of the pillars of the social determinants of health is health services. This course provides an in-depth and interactive analysis of how individuals' access to healthcare and primary care, along with their health literacy, affects their health and wellbeing. You will learn how to leverage this knowledge to improve your patients' health outcomes.

Describe the components of health literacy and access.

Explain how health and healthcare affect overall health outcomes for your patients.

Identify issues with health literacy and access in your patients.

Create a care plan that overcomes barriers to health and healthcare access and literacy.

Instructor
Kris Ericson, BA, MPsSc, PhD

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

In helping people maintain their health, well-being, and independence, nurses must feel confident in their ability to make appropriate decisions. This course discusses ethical concepts that will guide you in tough situations where making the right decision is critical. Included is a discussion of ethical principles for nursing practitioners in the geriatric setting, along with how to utilize a decision-making process to resolve ethical situations and problems.

Differentiate between various ethical principles. Describe why nurses should understand ethics.

Examine ethical principles for nursing practitioners in the geriatric setting.

Utilize a decision-making process to solve an ethical situation or problem.

Instructor
Kim Matthews, RN

1.00

Launch Course

Origination: Expiration:

The goal of this course is to provide all staff with an overview of CPR.

NOTE: This course does not replace the formalized training and return demonstration that must be completed for competency according to the American Heart Association. This course should only be used as a “refresher” to remind the learner of the key action steps in CPR.

The content of this course is sourced from the American Heart Association’s CPR and ECC Guidelines unless otherwise noted. The American Heart Association is not affiliated with nor endorses this course.

Define the importance of timeliness in performing CPR.

Describe the signs and symptoms of a person in need of CPR.

Review the correct procedure for performing CPR.

Expert Reviewer
Ron Orth RN, CHC, CMAC

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

While strokes can be fatal, symptoms of stroke can be abetted if the patient is treated early enough. Educating patients on stroke prevention is vital for those who are at risk to avoid a medical emergency. In addition, it is important for healthcare providers (HCPs) to understand the etiological risk factors for stroke, as well as management techniques for patients who have already suffered a stroke.

Recognize medical and lifestyle risk factors that can lead to a stroke.

Identify diagnostic measures used to assess stroke risk.

Recall stroke prevention strategies and lifestyle changes.

Staff Writer
Alia Lutz, BSN, RN
Julie Stefanski, MEd, RDN, CSSD, LDN, CDCES, FAND

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with information about how substance use disorders can impact family systems and approaches to help the family system. 

Identify how family dynamics impact the development of a substance use disorder.

Recognize how substance use impacts the family members of individuals with substance use disorders.

Indicate evidence-based interventions that you can use to successfully address the relationship between the dynamics of family systems and substance use.

Instructor
Bryn Davis, LPC, MAC

Expert Reviewer
Lauren Quick-Graham, MSW, LCSW, LCAS, CSI

0.50

Launch Course

Origination: Expiration:

Symptoms such as fever, cough, and chills can alert you to the presence of an infectious or communicable disease in a child. When identified, these symptoms can alert you to potential concerns in your environment. Some symptoms are less obvious and may require careful inspection of the child to determine potential risk factors. Children are exposed to a variety of environments. Caregivers working with families must have the ability to identify health care concerns quickly to stop the spread of disease.

Identify common signs and symptoms of communicable diseases in children.

Indicate effective prevention and management strategies for reducing the occurrence and impact of communicable diseases.

Instructor
Pamela Green, LCSW RPT

Expert Reviewer
Stephanie M. Smith MS, BSN, RN, CPN

0.50

Launch Course

Origination: Expiration:

Healthcare supervisors and managers are presented daily with challenges. These challenges present as process failures or those surrounding staff behaviors. An organization’s management team maps a path to support their supervisor’s success in dealing with these challenges. The approach is defined by proven characteristics, skills, and experiences. This course discusses the basic tools needed for supervisors and managers to be successful in their roles. 

Identify two qualities of good leaders, motivators, and coaches.

Describe at least three approaches used to enhance communication.

Writer
Edward Bartels, RN, BSN, MICN

0.50

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

This introductory overview of cultural diversity will help enable you to interact with others of diverse cultures and effectively perform your job responsibilities.

Explain the importance of understanding a person's culture when providing services.

Examine common issues in cultural diversity.

Identify appropriate responses to cultures that differ from your own.

Benjamin Reese, Jr., Psy.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The patient interview is the most important part of your exam. Gaining the patient’s perspective and learning more about issues important to them can guide you in developing patient-specific care plans. This course will discuss how to conduct patient-centered interviews. You will learn interviewing methods to effectively elicit the important details about a patient's reason for presenting to the clinic. Information will also be presented on how to approach a challenging patient and how to adapt for several specific patient types.

Recall four approaches to use to prepare for and begin an interview with a patient.

Explain four strategies for using patient-centered interviewing techniques.

Discuss eight important facets of a patient interview.

Recognize four types of challenging patients and techniques to use when interviewing each type.

Instructor
Lisa Hohlbein, RN, CDP

Staff Writer
Kimberly Cobb, M.S.

1.00

Launch Course

Non-accredited Education

Origination: Expiration:

This course is about harassment in the workplace, including sexual harassment and other types of workplace harassment. It looks at the basic skills needed to deal with situations involving harassment. This course will provide information that will help produce a healthy work environment that is free of harassment. It will also help you understand your role if you encounter harassment in the workplace. The content in this course is applicable to all employees.

Define workplace harassment. Identify examples of harassment situations and problems.

Recognize examples of retaliation.

Describe how to effectively respond to harassment incidents in the workplace.

Summarize workplace behaviors that help maintain a harassment-free workplace.

Instructor
David A. Winter, MBA, SPHR, SHRM-SP

2.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The perioperative nurse plays a primary role in the operative process. Knowledge of procedures, appropriate patient assessment, and care management guidelines will positively impact patient outcomes. Patients consider anesthesia to be a major risk of surgery and expect perioperative team members to be their advocates by caring for their pre-, intra-, and post-operative needs and providing safe and effective care. This course discusses anesthetics and adjuvant medications used in the clinical setting, anesthesia-related complications, and the nurse’s role in management of perioperative patients.

Identify the stages and types of anesthesia, and medications commonly used in the perioperative setting.

Recognize important assessment areas for the post-anesthesia patient.

Describe complications of anesthesia and their treatments.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Diabetes is not an uncommon condition in today’s healthcare systemthe U.S.. This high-volume condition can be managed very effectively, but diabetes disease management can also become very complicated. How can patients learn to manage their own diabetes? What strategies are most effective in teaching patient self-care? By creating an action plan with their patients, primary care providers can not only help to improve patient outcomes, but they can also empower the patients to take a bigger role in their own their disease management. When patients take on more responsibility for their care, resources (both time and economic) are freed up and can be allocated to other patients or areas of need. However, creating an action plan requires input from both the primary care provider and the patient, and no two plans are likely to be the same. Factors such as finances, living situation, or other social determinants of health must all must be considered when putting together a plan. A patient’s diet may also play a role. In this module, the topics of action plans, the social determinants of health, and nutritional counseling will be explored.

The goal of this course is to provide case/care management, nursing, and social work professionals with information about diabetes management.

Identify challenges to the successful and cost-effective management of diabetes for patients and providers.

Differentiate the components of a diabetes action plan and the information it provides.

Select ways healthcare professionals can help patients become more comfortable with and adept at self-management of diabetes.

Instructor
Carrie Furberg, BSN, RN, CRN

1.50

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

This course discusses hypertensive disorders during pregnancy, including pathophysiology, classifications, characteristics, diagnostic criteria, risk factors, management, and prevention. Also covered are the diagnostic criteria used to screen and monitor women with potential preeclampsia, pathophysiologic changes that occur with preeclampsia, the appropriate management of women receiving magnesium sulfate therapy, and the recommended guidelines for administering anti-hypertensive agents.

Discuss pathophysiologic changes that occur in women with preeclampsia.

Discuss recommended guidelines for administration of anti-hypertensive agents in women experiencing acute, severe hypertension.

Recognize diagnostic criteria used to screen and monitor women with potential preeclampsia.

Review the appropriate treatment regimen for administration and management of women receiving magnesium sulfate therapy.

Verbalize the common risk factors associated with hypertensive disorders in pregnancy.

Understand the current terminology and classifications associated with hypertensive disorders in pregnancy.

Speaker
Melynda Reeves, MSN, RN, RNC-OB

0.50

Launch Course

Origination: Expiration:

As a healthcare worker, you are in regular contact with residents, visitors, and coworkers. When harassment or bullying occurs in the workplace, the impact on staff and visitors creates a troubled workplace. Facility operations are also disrupted with long-reaching effects. Workplace violence refers clearly to threats or actual use of physical force against a person in the workplace. In recent years, more healthcare workers have assumed a greater risk of exposure to workplace violence. In this course, you will learn how to spot, prevent, and respond to workplace violence. 

Define workplace violence.

Identify steps to survive a hostile encounter.

Determine when and how to report workplace violence.

Instructor
Johnny Lee, MS

Staff Writer
Edward Bartels, RN, BSN, MICN

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

Sepsis is the result of a dysregulated host response to severe infection that can result in systemic inflammation, immune system dysfunction, coagulopathies, multi-organ system failure, and death (Rhodes et al., 2017). The signs and symptoms of sepsis can vary in onset and presentation and depend on many individual patient factors. Early recognition and intervention is key to improving patient outcomes. Nurses are vital in this role as they are readily at the bedside and able to continually assess the patient and communicate changes in patient condition to providers. The goal of this course is to challenge the learner’s ability to identify key risk factors for sepsis and recognize signs and symptoms of early and progressive sepsis. It will also challenge the learner to accurately anticipate management strategies in the treatment of sepsis and sepsis-related complications.

Identify key risk factors for sepsis.

Recognize the signs and symptoms for early and progressive sepsis.

Identify management strategies and in the treatment of sepsis and potential sepsis-related complications.

Instructor
Laura Bell, BSN, RN, CCRN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Healthcare professionals often feel unprepared to ask about abuse or to counsel a pregnant woman who is being abused, although they are in a unique position to assess for IPV and to support women who experience it. As such, it is necessary for clinicians to skillfully screen for IPV and offer effective interventions when appropriate.

Recognize three barriers to and three recommendations for assessing IPV.

Recall four questions that are used to assess for IPV.

Identify three intervention strategies for women experiencing IPV.

Writer
Claire Hartman, RN, IBCLC

0.50

Launch Course

Origination: Expiration:

Social media and other forms of electronic communication allow people to instantly share pictures and messages with anyone, anywhere. But as the opportunities to share information online have increased, so have the challenges for keeping information private.

The Health Insurance Portability and Accountability Act, known as HIPAA, was designed to protect individuals’ rights and their personal healthcare information. HIPAA applies to both the storage and transfer of electronic protected health information, so these electronic communications must be handled carefully.

Describe at least three ways to avoid HIPAA violations when using electronic communication.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

0.50

Launch Course

Origination: Expiration:

The use of technology has bloomed in the healthcare industry. While technology’s use has improved the delivery and continuity of care, it increases the chance that an unauthorized person will be able to access individuals’ protected health information, or PHI. Therefore, to protect electronic PHI, your organization is required to follow a specific HIPAA rule, known as the Security Rule.

The goal of this course is to describe the Security Rule and ways you can prevent breaches.

Describe the HIPAA Security Rule.

Identify at least three ways to prevent breaches of the HIPAA Security Rule.

Expert Reviewer
Jennifer W. Burks, M.S.N., R.N.

0.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Root cause analysis (RCA) is a team approach for investigating adverse events. Rather than calling out individuals who are at fault, its purpose is to identify factors that make adverse events possible. This overview explains some of the commonly used tools for conducting RCA, and why uncovering information gives a detailed understanding of the reason the event happened in the first place and what may prevent it from happening again.

Explain what root cause analysis (RCA) is, and how it can be used proactively and reactively

Describe the following data analysis tools and how to use them: the Five Whys, a timeline, a flow chart, and the fishbone diagram.

Instructor
Relias Learning

0.50

Launch Course

Origination: Expiration:

To manage the threat posed by multi-drug-resistant organisms (MDROs), all healthcare workers and individuals must work together. Along with providing a comprehensive look at new and ever-changing MDROs, this course covers disease trends associated with MDROs, the national approach to combat MDROs, leading practices and clinical interventions, and the psychosocial effects of treatment. You will learn prevention measures and methods to control the spread of MDROs in our communities and throughout health care.

Describe the current problem with multi-drug-resistant organisms (MDROs).

Identify disease trends associated with MDROs.

Identify the most common MDROs.

Identify how to decrease the transmission of MDROs.

Describe the national approach to combat MDROs.

Describe the psychosocial effects of treatment.

Instructor
Susan Heinzerling, RN, CHPN

1.00

Launch Course

Origination: Expiration:

Controlled prescription medications, such as opioids, central nervous system depressants, and stimulants, are used to help manage health conditions but are also misused. Because of this, the U.S. Drug Enforcement Administration and state agencies monitor use closely. Practitioners and pharmacies are required to monitor and report use of these substances and make ethical dispensing decisions. Due to many regulations regarding controlled substances, pharmacy technicians should be familiar with warning signs of misuse, signs of fraudulent prescriptions, and laws. They should avoid unnecessary judgment or bias and treat patients with compassion and respect.

Identify three commonly misused prescription drugs and their side effects.

Identify three signs of prescription drug misuse.

State what techniques are used to prevent drug diversion.

Explain what interventions to take if prescription drug misuse is suspected.

Instructor
Sooa Devereaux, MSN, RN-BC

Expert Reviewer
Johnny J. Bethea, II, BSPharm

1.25

Launch Course

Origination: Expiration:

Pain management in the emergency department relies heavily on the use of opioid analgesics, which generates risk for patients to develop long term opioid use or an opioid use disorder.  Multimodal analgesia can improve the patient experience and reduce the risks of opioid use if emergency providers approach pain with a more critical mindset.This activity is designed to help emergency providers improve management of pain while decreasing patient exposure to opioids.  It is also designed to help providers navigate how to manage patients with opioid use disorder.

Identify different types of pain (acute pain, chronic pain, chronic cancer pain, and social pain) and the neurobiological origins of this pain.

Describe the risks associated with opioid analgesia.

Demonstrate knowledge of multimodal analgesia regimens to manage pain in the emergency department.

Describe the characteristics of opioid use disorder and the effectiveness of medication assisted therapy.

Presenter

Christopher Griggs, MD

Planner/Reviewer

Ed Boudreau, DO, FACEP; Chairman and CEO

Stephen Colucciello, MD, FACEP; EPIX Director of Risk Management Education (Contracted)

1.00

Launch Course

Origination: Expiration:

Chronic conditions such as heart disease, stroke, diabetes, lung disease, obesity, and arthritis create a significant burden on our healthcare system. Healthcare professionals witness the impact on patients’ quality of life and also see how hard it is for people to make changes in their health. Instructing patients what to do, alone does not tend to lead to positive behavior changes.

Motivational interviewing is a style of patient counseling that helps resolve a person’s ambivalence about changing his or her habits. The approach is based on what matters to the patient. When each member of an interprofessional team practices from this point of view, the results can be positive for the patient, and for the practitioners.

Explain the benefits of using motivational interviewing to encourage lifestyle changes.

Identify the four guiding principles (RULE) of motivational interviewing for healthcare providers.

Discuss motivational interviewing techniques practitioners can use to help people create behavior change.

Identify the five stages of change within the Transtheoretical model of behavior change.

Identify the five components of SMART goals.

Instructor
Holly Carlson, MS, RN, CCRN

0.50

Launch Course

Origination: Expiration:

Floods and landslides can occur in many locations throughout the U.S. This course provides basic information about these hazards and the destruction they can cause. This course emphasizes the importance of being informed about flooding and landslide risks and hazards around you and various protective actions you could consider taking.

The goal of this course is to provide employees with a foundation for staying safe during flooding and landslides.

Identify environments conducive to flooding and landslide hazards.

Select protective actions to minimize risk and maximize safety.

Expert Reviewer
Anthony A. Barone, M.P.S., M.P.H., CBCP, CEM, CHMM, NRP, PMP, and Chief Executive Officer and Protective Paramedic at EMERGILITY, LLC.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The Centers for Disease Control and Prevention (CDC) states that approximately 795,000 people within the U.S. experience a stroke annually, and among these individuals, over 75% experience a stroke for the first time (National Center for Chronic Disease Prevention and Health Promotion, 2021). Stroke, a national and international neurological problem, is the fifth leading cause of death in the U.S. and the second leading cause of death globally (World Health Organization [WHO], 2020; American Stroke Association [ASA], n.d.). Nurses need to be informed about the urgency of early treatment to be proactive in educating their communities. They also need to understand the resulting behavioral differences created in right- versus left-hemispheric strokes, and how a lack of knowledge can negatively impact immediate post-stroke care.

Identify the risk factors, causes, and acute treatment strategies of strokes.

Recognize the neurologic deficits associated with left- and right-sided strokes, the significance of post-stroke depression, and the importance of depression screening.

Instructor
Andrea Powell, RN, BSN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Proper functioning of the endocrine system is essential to checks and balances that maintain internal equilibrium. Antidiuretic hormone (ADH) plays a major role in controlling fluid balance. The release of ADH is initiated when the body recognizes a low circulating blood volume causing an increase in water absorption. Syndrome of inappropriate antidiuretic hormone (SIADH) is a condition in which the body has an increased response to ADH or an excessive amount of ADH is secreted. In this course, you will learn about SIADH and associated nursing care.

Explain the role of ADH in the regulation of fluid volume.

Describe treatment and nursing care for patients with SIADH.

Identify risk factors, common signs and symptoms, and potential complications of SIADH.

Instructor
Cathryn Ayers, RN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Treatment planning documentation is a critical link between the client, the services you provide, and the client’s progress. This course will reinforce what you already know about plans of care while offering you direction and structure for capturing the real therapeutic relationship on paper. You will learn how to better represent the care process by incorporating the core principles for clinical documentation. You will take a fresh look at ways to record your client’s strengths, goals, and treatment objectives, while also evaluating methods to accurately represent interventions, outcomes, and discharge plans. The goal of this course is to provide professionals in addictions, behavioral health counseling, case management, care management, marriage and family therapy, psychology, social work, and nurses in a health and human services setting with current strategies and recommendations for effective and person-centered treatment planning documentation.

Recall the seven core principles of effective treatment planning documentation and three effective ways to document client strengths and barriers to treatment during the planning process.

Describe how to develop measurable, client-focused, and culturally sensitive goals and objectives for treatment planning.

Instructor
Jacob Helton, Psy.D.

0.00

Launch Course

Origination: Reviewed: Expiration:

This assessment measures overall learner competencies as aligned with the modules presented in the social determinants of health learning path. The objectives being assessed are the social factors that impact a person’s health, how providers can incorporate the social determinants of health into their patient assessments, how these determinants impact patients’ ability to adhere to their care plans, and how to improve the care-planning process by incorporating social health information.

Identify the social factors that impact a person's health.

Incorporate the social determinants of health in patients' assessments.

Explain how the social determinants of health impact patients' ability to adhere to their care plans.

Writer
Kris Ericson, BA, MPsSc, PhD

1.25

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

All health centers funded by the Health Resources and Services Administration (HRSA) must have in place a system to improve patient care and outcomes, which is your center’s quality improvement (QI) program. While the primary benefit is improving patient care and outcomes, there are also financial benefits. The Department of Health and Human Services has allocated $36.3 million to fund centers that meet or exceed quality improvement measures. Although most health centers have established some QI functions, this course will enable you to take a comprehensive approach to implementing QI systems. You will learn about the essentials of QI infrastructure, systems, and programs, along with how to identify quality-related problems using proactive strategies, such as peer review and patient satisfaction surveys, as well as reactive strategies, such as patient complaint tracking systems. Also included is how to put the FOCUS-PDSA model into action.

Describe the elements of a successful quality improvement program.

Explain the 5 components of the quality improvement process.

Apply the Model for Improvement to put a quality improvement initiative into action.

Describe specific proactive and reactive quality improvement strategies for health centers.

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Nellie Galindo, MSW, MSPH

Instructor
Katy Kunst, MBA

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

As they age, many patients find themselves developing one or more chronic diseases, but they don’t know how to navigate this country’s fragmented and exorbitantly expensive healthcare system in order to receive appropriate care. Care coordination by the medical team—providing additional services such as education and close monitoring of the disease process—has been shown to decrease healthcare costs while improving patients’ health. Unfortunately, standardized techniques or processes for care coordination are not in place. This course for nurses discusses care coordination’s process, its various components, current efforts, ideas for improvement, and a review of practical applications for your nursing practice.

Describe care coordination and reasons why it is important for patients and providers.

Recall three strategies for care coordination.

Explain the six components of care coordination.

Discuss six steps for initiating a coordinated care effort.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Jennifer W. Burks, R.N., M.S.N.

Expert Reviewer
Stephanie Furness, MSW, LCSW

1.00

Launch Course

Origination: Reviewed: Expiration:

This module provides healthcare professionals with information about evidence-based medical therapy, best practice recommendations for the treatment of heart failure, and the role of interprofessional collaboration. It will increase your knowledge about heart failure — how to both recognize and manage it.

Identify common diagnostic tests that are used in the diagnosis and treatment of heart failure.

Describe evidence-based therapies for heart failure.

Discuss strategies for patient self-management and transition of care.

Discuss how the interprofessional team can improve outcomes for patients with acute heart failure.

Instructor
Kristine Scordo, RN, MS, PhD Acute Care NP Cert: Cardiac Rehab

Staff Writer
Julie Stefanski, MEd, RDN, CSSD, LDN, CDCES, FAND

1.00

Launch Course

Origination: Reviewed: Expiration:

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.

Explain what a substance use disorder is, how it develops, and how it impacts individuals.

Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.

Describe the types of treatment that exist for people diagnosed with substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

This course will introduce you to the influenza pandemic response and its three stages of preparation, response, and recovery. You will learn about the basic elements of a pandemic influenza plan and the steps needed to implement this plan when responding to pandemic levels of influenza in the community.

Explain how pandemic influenza occurs.

Describe three essential elements of a pandemic influenza plan.

Explain how the elements of a pandemic influenza plan are implemented during the response phase.

Instructor
Edward Bartels, RN, BSN, MICN

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Atrial fibrillation (AF) is the most common type of arrhythmia. It affects approximately 2.7 million people in the U.S. and is a leading risk factor for stroke (AHA, 2016). AF is most commonly seen in patients who are over age 60 years. Many patients with AF are asymptomatic, making it difficult to diagnose. AF can increase the risk of stroke if not diagnosed and treated. Approximately 15% of people who experience a stroke have AF (AHA, 2016). Strokes resulting from AF can be prevented with early screening, diagnosis, and intervention.

Recognize patient risk factors that can lead to AF and subsequent stroke.

Identify anatomical and physiological changes that occur with AF that contribute to increased risk for stroke.

Determine interventions for symptom control and how to manage risks for stroke in patients with AF.

Staff Writer
Alia Lutz, BSN, RN

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Polypharmacy is a widespread problem in older adults as a direct result of chronic conditions requiring an individual to take five or more daily medications. It often leads to adverse drug events that can range from mild to severe or even death. This course discusses polypharmacy, pharmacokinetics, and pharmacodynamics. It also discusses basic medication actions and interactions with a focus on the physiological changes and potential reactions seen in older adults. Understanding the pharmacokinetics and pharmacodynamics of how medications work on and within the body is important in preventing adverse drug events from polypharmacy.

Identify three classifications of medications.

Discuss pharmacokinetics and pharmacodynamics and their relationship to medication toxicity in older adults.

Explain why polypharmacy increases the potential for adverse drug events and who is at risk.

Staff Writer
Kathleen Koopmann, RN, BSN, PCCN

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Healthcare providers are constantly challenged to quickly adapt to organizational change and respond to turbulent environments with many interconnected and moving parts. Experts maintain that interprofessional healthcare teams can improve the quality of care, problem-solve more effectively, and improve outcomes. Building a team with diverse backgrounds and unique perspectives has been shown to have a positive impact on performance. Nurses can make a distinct impact by influencing the design of care delivery and improving the practice environment as part of strategic interprofessional planning . 

Identify your new strengths for contributing to interprofessional team strategic planning sessions.

Apply good enough, push on (GEPO), SWOT, and simple rules when designing strategic plans.

Instructor
Deborah Zastocki, DNP, EdM, MA, RN, NEA-BC, FACHE®

Staff Writer
Julie Stefanski, MEd, RDN, CSSD, LDN, CDCES, FAND

 

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Intimate partner violence (IPV) affects thousands of people each year. IPV affects people of all social and economic backgrounds, ages, sex, sexual orientation, race, and ethnicity. Those who experience IPV often suffer adverse social and health outcomes that make early recognition, identification, and response a priority for professionals working in healthcare and health and human services. The goal of this educational program is to provide nurses, psychologists, social workers, alcohol and drug counselors, marriage and family therapists, and professional counselors in health and human services with information for recognizing, identifying, and responding to intimate partner violence.

Recall how to define an intimate partner and the types of intimate partner violence.

Identify five dynamics of survivors and perpetrators.

Recall four types of risk factors and at least five protective factors of IPV.

Describe five considerations for assessment and impacts of mandated reporting of IPV on survivors.

Describe eight considerations for treatment of IPV.

Staff Writer
Kimberly Cobb, MS

Instructor
Stephanie L. Furness-Kraft, LCSW, CCTP

0.50

Launch Course

Origination: Expiration:

Failing to properly onboard employees results in poor performance and unnecessarily high turnover. In this course, we’ll cover best practices and lay out a plan for the first 6 months of a new employee’s orientation and performance expectations. We’ll also explore the importance of culture development as it relates to onboarding.

Explain the importance of onboarding and how it relates to performance.

Describe effective tools and techniques to reduce employee turnover and improve employee engagement.

Expert Reviewer
Linda M. Wantuch, MSM, SPHR, SHRM-CP

0.50

Launch Course

Origination: Expiration:

Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant matters are honored.

The goal of this course is to inform all healthcare staff about the basics of advance directives.

Identify the most common types of advance directives and find out if a person has made them.

Explain how advance directives can improve quality of life, even at the end of life.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Depression and suicide are among the top public health concerns facing older adult populations. Older adults encounter changes physically, cognitively, and psychosocially that often contribute to the onset of depression. Further, older adult populations have among the highest incident rates of suicide than any other age group, which makes appropriate diagnosis and treatment of depression in this population even more critical. This course will provide an overview of some physical, cognitive, and psychosocial factors that could be contributing to depression in an older adult, as well as important information on recognizing risk factors and warning signs of depression in this population. Additionally, information related to evidence-based treatment strategies for older adult populations will be discussed along with the importance of monitoring treatment adherence.

Recall common indicators of depression, as well as risk factors and warning signs for suicide in older adult populations.

Indicate strategies to use to assess depressive symptoms and risk of suicide among older adults.

Describe evidence-based interventions for adults with depressive symptoms or those at heightened risk for suicide.

Instructor
Jacob Helton, Psy.D.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

This course explains the concept of a professional therapeutic boundary and how it differs from a personal relationship. You will learn about the ethical role of the clinical practitioner in establishing appropriate roles and boundaries, the difference between boundary crossings and boundary violations, how to appropriately use social media and other technology, and how to recognize situations with high potential for harmful boundary violations. As you master these skills, you will become more effective in maintaining an appropriate relationship between you and your clients.

Recall the meaning of a therapeutic boundary and the difference between boundary crossings and boundary violations.

Indicate how to avoid the red flags of boundary violations.

Discuss current standards for use of social media and other technology pertaining to maintaining therapeutic boundaries.

Instructor
Amanda Gayle, Ph.D.

0.75

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

You can better assist your patients who have asthma and chronic obstructive pulmonary disease (COPD) by building care teams in primary care. Learn how to assemble these teams and utilize certain disease-specific checkpoints for improved patient outcomes and health management.

Identify best practices for building care teams for patients with asthma and/or COPD.

Define key checkpoints and follow-ups with patients.

Cite different ways to evaluate the care provided by the team.

Instructor

Alisa Brewer, BSN, RN

1.25

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Research indicates that screening and brief interventions by health-care professionals can have a significant impact on individuals with drug or alcohol difficulties. This course presents step-by-step guidelines about how to integrate screenings, how to conduct brief interventions that “meet people where they are” in their stage of change, and how to refer individuals to appropriate resources when they suffer from more severe substance issues. This training illustrates best practices using the SBIRT (Screening, Brief Intervention, and Referral to Treatment) approach outlined by SAMHSA’s Center for Substance Abuse Treatment. You will be equipped with the tools you need to successfully screen and provide brief interventions for substance use issues in your own health-care setting.

Identify the core components of SBIRT.

Discuss reasons why implementing SBIRT in a general medical setting is beneficial to identifying and treating persons with hazardous substance use and the most common screening tools used.

Identify the basic philosophy, principles, and techniques of Motivational Interviewing and Stages of Change and how they apply to SBIRT.

Discuss the steps of providing brief interventions. Apply SBIRT knowledge to case scenarios.

Instructor
Bruce Horwitz, PhD

Staff Writer
Kimberly Cobb, M.S.

1.00

Launch Course

Origination: Expiration:

This course will familiarize the learner with basic information concerning domestic and intimate partner violence (IPV). Information about IPV’s prevalence, characteristics, legal protections and risk factors will be presented. The cycle of abuse will be explained along with issues related intimate partner homicide. Screening and intervention protocols will be described along with community resources available to people experiencing domestic and intimate partner violence.

Define domestic and intimate partner violence (IPV).

Describe the extent of domestic violence in California and the United States and recognize legal protections.

Recognize characteristics of both victims and perpetrators of IPV. Identify red flags and risk factors for IPV.

Define the cycle of abuse and list reasons victims may stay in an abusive relationship.

Describe risk factors for intimate partner homicide, including guns and strangulation.

Describe screening measures used to identify persons who have experienced IPV.

List community resources available to assist victims and their families.

Instructor
Catherine Zimmerman, LICSW, ACHP-SW, CSW-G
Cynthia McDaniel, MSN, RN

1.00

Launch Course

ANCC Accreditation

Origination: Reviewed: Expiration:

Each year, substance use is linked to over 11 million deaths worldwide (Ritchie & Roser, 2019). Supporting individuals’ long-term recovery from substance use can help save lives. Recovery is a lifelong process that aims to keep an individual substance-free while improving their overall quality of life. Wellness strategies enhance recovery outcomes by focusing on optimal health across all dimensions of an individual’s life.

Explain how wellness approaches can positively impact recovery from substance use disorders.

Identify the eight dimensions of wellness.

Identify wellness strategies to facilitate long-term recovery from substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The biopsychosocial model takes a more holistic perspective, emphasizing biological, sociocultural, and psychological factors that relate to the risk of these disorders. This course will present an overview of this model’s primary assumptions, how it differs from other perspectives on substance-related and addictive behaviors, and how it can inform your approach to treatment. The goal of this course is to provide social workers, psychologists, alcohol and drug counselors, marriage and family therapists, professional counselors, and nurses in health and human services with information on how the biopsychosocial model is used in treatment for substance-related and addictive disorders.

Explain how substance-related and addictive disorders develop according to the primary assumptions of the biopsychosocial model.

State how the biopsychosocial model differs from other perspectives on substance-related and addictive disorders, such as the biomedical/ disease model.

Describe how the biopsychosocial model impacts treatment approaches for substance-related and addictive disorders.

Instructor
Bryn Davis, LPC, MAC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

By applying evidence-based strategies, nurses can help reduce pain during minor pediatric patient procedures. Nurses must assess the level of pain and understand the barriers to and the options available for effective pain management in pediatric patients. The goal of this educational program is to provide evidence-based practice information that will promote nursing management of pediatric pain during minor procedures. The content in this course is applicable to nurses in acute care and outpatient settings.

Identify barriers surrounding pediatric pain management.

List opportunities where pain can be reduced in pediatric minor procedures.

Describe nonpharmacological and pharmacological methods that can be used to reduce pain in pediatric minor procedures.

Instructor
Denise Ramponi, DNP, NP-BC, FAEN

Expert Reviewer
Vicky Bowden, BSN, NP, MNSc, DNSc
Elizabeth G. Rudolph, RN, MSN, JD
Valerie Probstfeld, MSN, RN, FNP-BC

Instructor
Elizabeth Kellerman, MSN, RN

0.50

Launch Course

Origination: Expiration:

As a healthcare professional, you may find yourself in situations where issues with professional boundaries develop. Some boundary violations can be quite serious for you, your team members, your organization, and the people you provide care for. For this reason, it is important for you to be aware of these risks.

You should understand the difference between a boundary crossing and a boundary violation. You must also be able to recognize situations that may lead to a boundary crossing or violation and know how to prevent problems.

The goal of this course is to share with general staff in any setting the basics of how to maintain professional boundaries.

Describe the difference between a boundary crossing and a boundary violation.

Recognize common situations that may lead to a boundary crossing or violation.

Identify ways to prevent boundary crossings and violations.

Instructor
Jennifer W. Burks, M.S.N., R.N.

1.00

Launch Course

Origination: Expiration:

Employee Cyber Security Awareness Training is more important now than it has ever been. Data breaches and hacking may sound unlikely, but cyber-attacks occur daily. In many cases, businesses are unprepared, because management does not understand the risk. Many companies believe they will not be the target of an attack. The truth is that all companies must prepare for a cyber-attack by having an individual or team in place to protect from such an attack.

Provide an overview of the risk associated with cybercrime.

Understand risk of computer malware and how to protect your organization.

Understand cyber threats and ways to protect against these crimes.

Understand social engineering methods and day-to-day security practices.

Understand how passwords may be exploited and how to maximize password security.

Learn how to recognize the threat of social engineering.

Understand how to safely handle email phishing scams.

Learn how to recognize computer viruses, spyware, keyloggers, and other malicious code.

Expert Reviewer
Michael Levin

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

In an emergency department, information often flows amongst providers and patients quickly because of urgent, sometimes life-threatening, situations. Due to the volume of information being shared, as well as the need for it to be shared quickly and accurately, emergency department providers must be especially careful to safeguard patient information.

The goal of this course is to update nursing professionals in the acute care setting with basic information about the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.

Identify information sharing standards under HIPAA and 42 CFR Part 2.

Define the concept of consent, when you must obtain it to share or receive information, and the types of information that may not be available to you.

Instructor
Amanda C Richards, MA, LPCC, LADC, MAC

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

Being healthcare providers, we know the medical error statistics all too well and, at times, they occur too close to home. The purpose of this course is to help you, whether you work in a skilled nursing facility or an assisted living community, recognize error-prone situations and the factors that impact medical errors in an effort to prevent them.

Identify at least two types of medical errors.

Describe the use of root cause analysis in the prevention of medical errors.

Describe what risk management is and how it is used to prevent medical errors

Instructor
Kim Matthews, RN

0.50

Launch Course

Origination: Expiration:

The Health Insurance Portability and Accountability Act, commonly called HIPAA, protects the confidentiality and security of healthcare information. HIPAA creates and protects individual privacy rights for protected health information and governs the use and disclosure of that information.

The goal of this course is to provide all staff with an overview of the principles of HIPAA.

The content of this course is sourced from 45 CFR Parts 160,162, and 164 (2020) or HIPAA-related resources from the Health and Human Services (HHS) unless otherwise noted.

Define the purpose of HIPAA.

Recognize when a HIPAA violation has occurred.

Identify three steps you can take to avoid a HIPAA violation.

Expert Reviewer
Jennifer W. Burks, M.S.N., R.N.

0.25

Launch Course

Origination: Expiration:

All healthcare organizations must follow a specific HIPAA rule, known as the Privacy Rule. This rule limits the use and disclosure of protected health information, known as PHI. The Privacy Rule also grants people the right to view and correct their medical records, receive copies, or request that copies are sent. The goal of this course is to provide all staff with knowledge of the HIPAA Privacy Rule.

Recognize common violations of the HIPAA Privacy Rule.

Identify ways to prevent violations of the HIPAA Privacy Rule.

Instructor
Susan Heinzerling, BSN, RN, CHPN

1.25

Launch Course

Origination: Expiration:

You will learn about the costs, benefits, and goals of integrated care systems. As there are numerous challenges to integrating care, you will become aware of some of these key challenges, and familiar with particular characteristics of well-functioning integrated care systems. Finally, you will learn a variety of ways that behavioral healthcare professionals, including you, can function effectively in an integrated care environment.

Recall the different levels of integrated care and types of integrated care settings.

Indicate at least three tools or interventions you can use to facilitate an integrated approach to care delivery.

Instructor
Jacob Helton, Psy.D.

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

According to the Centers for Disease Control and Prevention (2021a), more than 795,000 people experience a stroke each year in the U.S. Stroke is the fifth leading cause of death in the U.S. and is a leading cause of serious, long-term disability. Over half of individuals 65 years old or older who survive a stroke have mobility deficits. Up to 40% of people who suffer a stroke continue to have moderate to severe impairments and require extra care (American Stroke Association, 2019). By understanding the cause of stroke and how to both treat and prevent it, you have the power to improve the lives of the people in your care. This course discusses how to identify when someone is having a stroke as well as treatment both during and after a stroke.

Discuss the pathophysiology of a stroke.

Describe at least three interventions for someone experiencing a stroke.

Identify strategies for achieving quality of life after a stroke.

Subject Matter Expert
Annette Brownlee BSN, RN

0.75

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Learn how to identify best practices for building care teams for patients with depression and anxiety, define key checkpoints and patient follow-ups, identify strategies for coordinating care with other providers, and evaluate the care provided by the team.

Identify best practices for building care teams for patients with depression and anxiety.

Define key checkpoints and follow-ups with patients.

Identify strategies for coordinating care with other providers.

Cite different ways to evaluate the care provided by the team.

Instructor

Adam Roesner, BSN

1.00

Launch Course

Origination: Reviewed: Expiration:

Listening skills are an often-undeveloped component of effective communication. Leaders and managers with strong listening skills build more productive and engaged teams and increase their own effectiveness. In this course, you will learn the consequences of not listening effectively and how adapting the techniques of active listening will benefit you. You will develop a greater understanding of why and how managers and leaders must listen actively, not passively, to build stronger teams and increase their impact. You will learn the importance of establishing common ground and practicing empathy as you apply the techniques for becoming a better listener.

Recognize that listening is a critical communication skill, and understand its value to your managerial and leadership effectiveness.

Discover the different listening styles that can either help or hinder your ability to lead and influence others.

Learn and apply best-practice techniques for improving your active listening skills.

Expert Reviewer
David A. Winter, MBA, SPHR, SHRM-SP

1.25

Launch Course

Origination: Expiration:

This course will offer a blend of ethical and legal information, clinical vignettes, and strategies that can later be applied in therapeutic settings. The content of this course includes information about informed consent, confidentiality, privacy, boundaries, mandatory reporting, and rules for sharing information. The course assumes the learner has a basic understanding of telehealth technologies and formats. To learn more, you can search the Relias library for additional courses related to telehealth.

The goal of this course is to provide addictions professionals, behavioral health counselors, marriage and family therapists, psychologists, social workers, and nurses in health and human services settings with strategies and information for competent and ethical telehealth practice.

Name the key sources of information that inform ethical and legal telehealth service delivery.

Identify at least two competencies required for delivering telehealth services.

List specific steps for ensuring confidentiality, informed consent, appropriate boundaries, mandated reporting, and sharing of information within telehealth service delivery.

Describe common ethical missteps and legal problems that arise with telehealth service delivery and how providers can avoid these issues.

Instructor
Stephanie L. Furness-Kraft, LCSW, CCTP

0.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Life-threatening dysrhythmias can occur in an inpatient setting, even more so in an intensive care unit. Changes to the electrical conduction system can cause sudden hemodynamic instability and cardiac death. Given this, critical care nurses must understand the different types of dysrhythmias, their causes, ECG characteristics, defibrillation, pacing, and nursing interventions.

Describe at least three lethal dysrhythmias commonly encountered in the critical care setting.

Identify the etiology, clinical presentation, and management of some of the lethal dysrhythmias.

Staff Writer
Zeliha Ozen, MSN, RN, CCRN, CNL

1.00

Launch Course

Origination: Expiration:

Understanding the risks for and motivations behind active shooter events, how your body and mind may respond to stress, and how best to prepare for an active shooter event is the best way to protect yourself and others, should the unthinkable occur in your facility.

The goal of this course is to educate healthcare professionals in all settings about specific actions for assessing the risks for, preventing, and responding to an active shooter event.

Review definitions, statistics, and trends of active shooter events.

Explain the natural responses of the human body when exposed to danger.

Evaluate and discuss ways in which training and preparation can be incorporated into institution protocols.

Instructor
Ashley M. Coffey, RN

0.75

Launch Course

ANCC Accreditation

Origination: Expiration:

In healthcare, social media posts can influence the hiring process, violate patient privacy, and result in termination of employment. This module informs healthcare professionals of the risks of social networks, which break down the walls separating our personal and professional lives.

Discuss how social media posts can lead to loss of employment.

Indicate two ways that using social media in the hiring process can pose legal risks for employers.

Identify three reasons why social media pages can lead to not getting hired.

Instructor
Catherine J. Swift, MT(ASCP)

1.00

Launch Course

ANCC Accreditation

Origination: Expiration:

The healthcare system is becoming increasingly complex. Therefore, care coordination and case management (CM) are integral to producing optimal member outcomes, decreasing the cost of care, and ensuring effective use of healthcare services. In this course, you will learn about the function, need, goals, and principles of care coordination and CM within the payor setting as well as common challenges that may be encountered. Finally, you will learn about the care coordination and CM process and the benefits to providers, members, and payer organizations.

The goal of this course is to equip nurses and CM professionals with education about the functions and benefits of the care coordination and CM process.

Summarize two key functions and benefits of care coordination and case management in the payer setting. Describe how effective care coordination and case management surpass clinical perspectives to facilitate more encompassing healthcare improvement. Describe two key components involved in the care coordination and case management process.

Instructor
Cathryn Ayers, RN

0.25

Launch Course

Origination: Expiration:

This course is about workplace slip, trip, and fall hazards. It alerts you to the serious consequences that can result even from a simple fall or a near fall and provides information about measures that can help you prevent these incidents and reduce potential injuries.

Identify common hazards that might lead to trips, slips, and falls.

Explain how to prevent injuries from trips, slips, and falls.

Subject Matter Expert
Jennifer W. Burks, M.S.N., R.N.

1.25

Launch Course

ANCC Accreditation

Origination: Expiration:

Grief is a normal and natural response to loss. It is not a problem to be solved, but rather a way of coping. This course discusses the basics of the grief process, the different types of grief, and ways of expressing grief. It also discusses tools to help you stay present and resilient as a healthcare professional supporting individuals and families.

Apply at least two grief models to individual circumstances.

Define three types of grief and their contexts.

Recognize two gifts of grief that apply to the general population.

Instructor
Elizabeth Vaccaro, BSN RN, MSCN

1.50

Launch Course

ANCC Accreditation

Origination: Expiration:

Critical thinking is the cognitive process of analyzing or evaluating information, and the “disposition to be deliberate about thinking that lead to action that is logical and appropriate” (Von Colln-Appling & Giuliano, 2017, p. 106). Critical thinking involves using a variety of cognitive skills and making an intellectual commitment to using the information gained to inform and direct behavior. This course covers the critical thinking process and describes its relevance and benefits, as well as practical ways to apply critical thinking for nurses and leaders in healthcare settings. While this course focuses on the application of critical thinking in the nursing profession, concepts and strategies presented in this course can be applied to all aspects of healthcare.

Explain critical thinking and its relevance in healthcare.

Describe critical thinking skills and how to use them.

Identify the steps involved in the critical thinking process.

Identify ways to improve one’s critical thinking.

Instructor
Jessica Peckham, RN-BC, CCM

0.75

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Diabetes, a very common chronic condition, can be managed by prescribing proper diet, exercise, and pharmaceutical treatments. This course discusses building care teams for these patients, teaching team members key milestones and checkpoints, ensuring medication adherence, and coordinating care with other providers as it relates to diabetes.

Implement best practices for building a care team of providers for patients with diabetes.

Teach all members of the care team the key milestones and necessary care checkpoints for patients with diabetes.

Coordinate care with other condition-relevant providers, and ensure medication adherence.

List evaluation strategies for care teams that manage diabetes.

Staff Writer
Adam Roesner, BSN

1.25

Launch Course

Non-accredited Education

Origination: Reviewed: Expiration:

Ensuring that employees are free from harassment in a safe and healthy work environment is key to achieving your company's goals. This course examines various types of workplace harassment, the basic skills needed to understand and deal with such situations, and information concerning your role in ensuring a harassment-free work environment.

Define workplace harassment.

Recognize examples of harassment situations and problems that may occur in the workplace.

Identify retaliation and recognize why retaliation against employees who complain of workplace harassment is prohibited.

Describe how to effectively respond to harassment incidents in the work place.

Assist your organization in promoting workplace behaviors that do not create or contribute to harassment.

Instructor
David A. Winter

1.50

Launch Course

Origination: Expiration:

This course will guide you through understanding best practices in incident report writing. It will assist you in understanding how those practices help protect the health and safety of the person you support, while at the same time protecting you. In this course, you will identify factors that affect the quality of incident reports and investigate elements that affect memory and recall. You will focus on reducing factors that negatively impact the completeness and accuracy of incident reports. Demonstrating your understanding of the guidelines taught in this course will ensure your documentation adheres to legal, ethical, and programmatic standards. While completing this course, you will review incident report notes and apply what you have learned to identify unclear, subjective, and ungrammatical elements within the notes. This course is intended for direct support professionals

Describe why incident reporting is important and the process of creating an incident report.

List and demonstrate the three key components of an effective incident report.

Name common elements that affect the quality of incident reports.

Instructor
Deb Easley, M.S.
Nellie Galindo, MSW, MSPH

1.00