This course explains the factors involved in medical errors and ways that organizations and individuals can prevent them. It reviews how organizations can minimize medical errors by adopting the right culture and implementing the right interventions.

This course discusses best practices in operative vaginal delivery techniques—forceps-assisted delivery and vacuum-assisted delivery (OAVD), as well as episiotomy.

The course is case-based, so you will have an opportunity to apply the principles covered to particular patient scenarios. The cases are branched, with different outcomes based on different choices.

Use of OAVD techniques vary from organization to organization. You may, for example, work in a hospital in which forceps techniques are no longer taught to residents. Each section has been organized so that you can move through it quickly or delve into it more deeply, depending on its relevance to your clinical practice.
 

Documenting care is just as important as providing care. This course discusses the purpose of the medical record and documentation. It also describes documentation practices and legal standards that affect the certified nursing assistant.
This course provides direct care workers in post-acute care education on documentation and legal aspects of care.

This course is designed to enhance the skills of healthcare professionals in conducting effective medication reconciliation with the aim of avoiding medication errors. Learners will explore core concepts of medication reconciliation, review common sources of medication reconciliation discrepancies, and learn practical strategies to minimize errors in the medication reconciliation process.

Misuse of prescribed controlled substances can lead to serious consequences, including addiction and overdose. This course will provide registered nurses with an overview of substance use disorder and a review on how to identify signs and symptoms of misuse and abuse. The course will also discuss safe and effective approaches to managing the care of patients with substance use disorder.

The goal of this course is to educate nurses on substance use disorder and how to identify patients who are misusing controlled substances.

In this course, you will learn about Motivational Interviewing, an intervention to help people discover their own desire and ability to make difficult changes. Motivational Interviewing (MI) is a way of communicating that draws out people’s own thoughts and beliefs in order to help them address their ambivalence about making a change.

The course uses a blend of instructive information and interactive exercises to help you understand and apply its core concepts. The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with the skills to define and demonstrate the core concepts of Motivational Interviewing.

Healthcare professionals working in magnetic resonance (MR) environments must be aware of warnings and contraindications for MRI examinations and know the requirements for careful initial patient screening, accurate determination, and characterization of permanently implanted or temporary devices. Medical devices and ferromagnetic objects may malfunction in a magnetic field or pose a projectile risk, which could cause harm or injury to patients and staff. Controlling access to the environment and properly screening patients can help prevent accidents and injury. Only properly trained personnel are authorized to perform final patient screening and access equipment. Proper safety and security require plans for facility design and emergency preparedness.

The goal of this course is to present information related to industry standards for safe operation and optimal patient care in an MRI environment.

The ED is a pressurized environment created by time constraints, cognitive stressors, limited patient relationships, minimal clinical data, and a vast range of patient complaints and acuity, which all prime biases. However, despite these findings, often bias education is not currently embedded into emergency medicine training. Biases have been linked to altered clinical decision‐making, misdiagnoses, medical errors, and potentially life-threatening and lethal outcomes (Zeidan et al., 2018).

In this course, you will learn about biases in the ED from a pressurized environmental lens throughout the course. You will first be introduced to biases, then learn more about different contributing factors to the causes, dig deeper into the types of biases with relevant examples and their overarching negative systemic impact on the ED. Lastly, you’ll learn about strategies to debias and “release that pressure valve” to help improve diagnostic and treatment outcomes for patients. 

Earthquakes and tsunamis unleash powerful forces of nature. They cause catastrophic infrastructure and property damage and can result in tremendous loss of life. This course presents some basic facts about earthquakes and tsunamis, including considerations for preparedness and protective actions.

Floods and landslides can occur in many locations throughout the U.S. This course provides basic information about these hazards and the destruction they can cause. This course emphasizes the importance of being informed about flooding and landslide risks and hazards around you and various protective actions you could consider taking.

The goal of this course is to provide employees with a foundation for staying safe during flooding and landslides.

Neonatal emergencies are frightening and challenging to almost all acute care providers. This course will focus on the neonate and provide a succinct review of resuscitation issues pertinent to clinical practice and board preparation/review.

Failing to properly onboard employees results in poor performance and unnecessarily high turnover. In this course, we’ll cover best practices and lay out a plan for the first 6 months of a new employee’s orientation and performance expectations. We’ll also explore the importance of culture development as it relates to onboarding.

This course is designed to provide nursing professionals with a comprehensive understanding of the NIH stroke scale. The course will cover the purpose of the NIH stroke scale, how to administer the scale, and how to interpret the results. The course will also include case studies that illustrate the use of the NIH stroke scale in clinical practice.

This course provides labor and delivery nurses with practical guidance on preparing for, supporting, and managing vacuum-assisted and forceps-assisted births. It covers indications, contraindications, teamwork, documentation, postpartum care, and recognition of maternal and neonatal complications.

Peer review is essential for being a part of a profession, but few healthcare organizations have meaningful nursing peer review. Nursing has lagged behind other professional groups, especially physicians, in creating a peer-review agenda. Authentic nursing peer review requires evidence-based standards by all nurses, regardless of role or practice setting. 

Heart failure (HF) treatment is costly and requires a multidisciplinary approach. Evidence-based treatment guidelines improve patient outcomes, and it is essential to become familiar with these guidelines to reduce patient mortality. Healthcare team members play a significant role in treating acute HF (AHF), helping to reduce the morbidity and mortality of the disease and decrease the use and costs associated with care. This course aims to educate nurses and nutrition and dietetics professionals in the acute care setting about evidence-based heart failure treatment guidelines.

This course explores the risk factors for opioid misuse and reviews the classification of opioid use disorder. It also provides an overview of assessment and management tools and strategies that can be employed to ensure safe and effective pain management for patients using opioid medications.

It was once assumed that addressing underlying conditions was the best way to treat suicidality. We now know that suicidal people need interventions that directly target suicidal thoughts and behaviors. Suicide-specific interventions will give you the tools to help clients manage suicide risk.

In this course, you will learn about specific evidence-based and research-informed interventions that directly target suicidal thoughts and behaviors. Through case examples, you will gain a better understanding of ways to implement these strategies.

The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals with knowledge about evidence-based, suicide-specific interventions.

This course is intended to give healthcare providers the information necessary to identify the relationship between patient-centered care and patient safety as well as to understand the key concepts of patient-centered care and systems that improve patient safety to enhance patient outcomes.

Pain is often underestimated and undertreated in the pediatric population due to many factors. As a result, children’s health outcomes are directly impacted without proper recognition and pain management, and quality of life is reduced. Physicians and nursing professionals must learn to assess and treat pediatric pain appropriately while caring for hospitalized children. This course describes the past and future status of pain management in children, pharmacological and non-pharmacological management options, and the complexities of managing pain in special populations.

Concussion is a form of mild traumatic brain injury that is common in children and adolescents. Despite increased awareness about the injury, concussion remains under-reported and under-diagnosed. Nurses and Radiology Technicians must be aware of the identification, diagnosis, and management of concussions in pediatric patients. 

Pediatric ambulatory care consists of well-child checks, preventive care, and the treatment and management of acute and chronic health conditions. Nurses provide holistic care to the pediatric patient by synthesizing their nursing assessments with parent/caregiver concerns. Nurses collaborate with the healthcare team to identify and address common pediatric health problems encountered in the ambulatory care setting.

Perioperative professionals must have a fundamental understanding of the anatomical, physiological, psychological, and emotional differences of children compared to adults and how these differences impact the care needs of pediatric patients in the perioperative period.

In the operating room, patient safety depends on high quality communication and shared knowledge among the surgical team. Several factors in this setting can contribute to communication failures like time constraints, shift changes, environmental barriers, the complex nature of surgical procedures, and clashing communication styles. All members of the surgical team must understand the risks to patient safety associated with communication failures, what information must be communicated and when, and how to use an assertive communication style.

The goal of this course is to equip nurses and CSTs with best practices for effectively communicating in the operating room.