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A Perfect Match: Preventing Blood Incompatibility Errors

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: November 2019 Expiration: February 2021

More than 21 million blood components are transfused annually in the U.S. But if blood types are mismatched, transfusions can be deadly. Three factors that commonly lead to ABO incompatibility errors have been identified as mislabeling of the blood specimen for cross-matching, misinterpretation by the blood bank, and misidentification of the patient before blood transfusion. Nurses who generally administer blood products must follow facility policy to ensure that they give the correct blood product to the correct patient.

List three factors that contribute to blood incompatibility errors

Describe blood type compatibility between the donor and recipient

Explain the procedure for safely administering blood transfusions

Instructor
Dana Bartlett, RN, MSN, MA, CSPI

A Primer on Antiretroviral Drugs to Treat HIV

Launch Course

Duration: 1.50

Origination: May 2019 Reviewed: November 2020 Expiration: November 2020

When treating patients for human immunodeficiency virus (HIV), medical professionals seek to stabilize the immune system so opportunistic infections (OIs) are less likely to occur. The chief method used is highly active antiretroviral therapy (ART, previously referred to as HAART), an approach that has significantly improved the mortality rates of patients with acquired immunodeficiency syndrome (AIDS). This module explains the management of HIV-induced lipodystrophy and the criteria for initiating ART. You will learn the prophylactic management of opportunistic infections, along with different classes of antiretroviral drugs used for HIV treatment. 

List the different classes of antiretroviral drugs used for the treatment of HIV

Explain the criteria for initiating ART in patients with HIV

Discuss the management of HIV-induced lipodystrophy in patients with HIV

Recognize prophylactic management of opportunistic infections

Instructor
Madeline King, PharmD
Esther Kim, PharmD
Keith Veltri, PharmD
Trisha Bogucki, PharmD

About Wound Care: Identification and Assessment

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: October 2012 Reviewed: January 2019 Expiration: October 2021

This course, intended for nurses who frequently encounter wounds while working with a geriatric population, covers the basics of wound assessment. Included: accurately performing wound assessments, standardizing the components of wound assessment, and facilitating wound healing.

Discuss how to differentiate between arterial, pressure, venous stasis, and neuropathic ulcers.

Discuss the two layers of the skin.

List three key functions of the skin.

Describe the difference between partial-thickness and full-thickness wounds.

Describe how to measure a wound, including length, width, and depth.

Define tunneling and undermining.

Identify four criteria to include in wound assessment.

Staff Writer

Karen C. Schnaufer, BSN, RN

Abuse and Neglect: What to Look For and How to Respond

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: April 2003 Reviewed: May 2018 Expiration: April 2021

This course provides the most current and relevant information about the abuse of children, elders, and dependent adults, along with facts about intimate partner violence. This discussion, designed for all Human Service personnel in entry-level training or compliance reviews, includes how to recognize various signs of abuse and what your reporting responsibilities and procedures are. You will come away with the key competencies you need to assist victims of violence and help others to avoid victimization.

Detect risk factors of child abuse, elder abuse, dependent-adult abuse, and intimate partner violence.

Identify potential signs of physical, mental, and financial abuse.

Apply legally mandated guidelines for reporting abuse and intimate partner violence.

Recognize the prevalence of child abuse, elder abuse, dependent adult abuse, and intimate partner violence.

Staff Writer

Naju Madra, MA

Expert Reviewer

Bridgett Ross, Psy. D.

Abuse, Neglect, and Exploitation of Older Adults

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: October 2019 Expiration: August 2022

As the number of older adults increases, especially those who are older and frailer, the incidence of elder abuse is expected to increase. Mistreatment of older adults often occurs in isolation and often remains undetected. The first step to addressing the problem is to heighten awareness of abuse of the old, in particular among those who serve them or have frequent contact with them. Throughout this course, you will learn about types of elder abuse, indicators, consequences, risk factors of abuse, and interventions. You will have the opportunity to test what you have learned in each section through brief quizzes. The course also offers typical elder abuse case scenarios drawn from actual case material from Adult Protective Services or other elder abuse program caseloads.

Describe the nature, scope, and severity of elder abuse.

Identify the types of abuse suffered by older adults.

Identify indicators of abuse for older adults.

Identify options for screening older adults for abuse.

Recall intervention options for victims and abusers.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Monique Kahn, Psy.D.

ADHD: Etiology, Diagnostics, and Treatments

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: August 2004 Reviewed: August 2018 Expiration: June 2021

Attention-deficit/hyperactivity disorder (ADHD) is one of the most common neurodevelopmental disorders diagnosed in childhood, and its symptoms can continue through adolescence and adulthood. Since many children at times exhibit inattentiveness, hyperactivity, or impulsivity, it can be challenging to diagnose and treat individuals with ADHD. This course, appropriate for healthcare professionals with basic to intermediate levels of experience working with children, adolescents, and young adults in a variety of healthcare settings, will give you the tools you need to make an accurate diagnosis and choose the most effective treatment options. Included are the three different presentations of ADHD and key behaviors of each, specific diagnostic criteria, typical symptoms and how they manifest differently in individuals of different ages, possible causes of ADHD, and current treatment options for children, teenagers, and young adults.

Identify the current theories on the etiology of ADHD.

Discuss some of the conditions that may hinder accurate diagnosis of ADHD, as well as the other disorders that commonly co-occur with ADHD.

Explain the different treatment options for ADHD, including medications and therapeutic interventions.

Describe the symptoms of the three different presentations of ADHD and how they may manifest differently in children, teenagers, and young adults.

Instructor
Sarah Clavell Storer, Ph.D.

Staff Writer
Nellie Galindo, MSW, MSPH

Adult Obesity in the United States: A Growing Epidemic

Launch Course

Duration: 1.00

Origination: October 2019 Reviewed: April 2020 Expiration: August 2022

Obesity affects the entire scope of a person‘s life, including health, social relationships, self-image, and psychological well-being. Now recognizing obesity as a chronic disease that must be managed long term, the American Medical Association has added a new sub specialty to its continuum of care: the obesity medicine physician. As the number of obese people in our society rises, the health care industry must assimilate this aspect of their treatment and care into daily practice. This module discusses the epidemic that obesity has become, reviews current treatments and care plans, and includes the psychosocial impact that being obese has upon the individual and society.

Describe six major contributing factors for obesity in adults.

Discuss patient education on the benefits and adverse effects of three prescription medications for obesity.

Explain the differences between four surgical approaches to the management of obesity.

Instructor
Cathy S. Birn, MA, RN, CGRN, CNOR

Advance Care Planning Communication Skills for Success: The Five Wishes Framework

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: February 2018 Expiration: November 2020

Advance care planning is an ongoing process in which people explore and discuss their goals, values, and understanding of their health to guide future end-of-life treatment decisions. Unfortunately, most people do not engage in these conversations with their care providers, and end-of-life preferences are often unknown. This course provides an overview of the benefits and components of effective advance care planning conversations. You will learn when and how to start conversations and how to use a framework called FIVE WISHES® that simplifies and personalizes the end-of-life conversation and helps to elicit valuable information for decision-making. This course is Part 1 of a 3-part series on advance care planning designed to build off one another.

Identify the importance and relevance of advance care planning in healthcare today.

Define the components of effective advance care planning that help increase the likelihood of wishes being honored.

Identify different ways to start advance care planning conversations.

Explain the Five Wishes framework for conversations.

Identify the necessary steps to properly document and update advance care plans.

Instructor
Kathleen Taylor

Advance Care Planning Conversations: The Five Wishes Framework

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: February 2018 Expiration: January 2021

For health providers to engage in effective advance care planning conversations, they must develop specific skills as well as a level of comfort with having these discussions. With training and practice, it becomes more natural to talk with people about end-of-life decisions, and about the values, experiences, and beliefs that shape their choices. This course provides an overview of essential skills and considerations for engaging in sensitive and effective advance care planning conversations. You will learn the most important decision domains to address as outlined in the FIVE WISHES® framework, how to demonstrate compassionate communication, and conversation skills specific to eliciting values-based end-of-life decisions.This course is Part 2 of a 3-part series on advance care planning designed to build off one another. 

Identify the five most important decision domains to discuss with people during advance care planning conversations as outlined in the Five Wishes conversation framework.

Define the benefits of skills needed for compassionate communication.

Define and demonstrate specific skills necessary for conducting effective and sensitive advance care planning conversations.

Identify general considerations to keep in mind when conducting advance care planning conversations.

Instructor
Kathleen Taylor

Advance Care Planning: Program Implementation with Five Wishes®

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: April 2018 Expiration: March 2021

This course will help you determine the steps you need to take to  implement an advance care planning program, and how resources from the Five Wishes program can help. You will learn how to build support, determine goals and measures, and identify processes  to ensure your program is making a difference for your recipients and your healthcare organization. This course will help you determine the steps you need to take to build and implement an effective advance care planning program, and how resources from the Five Wishes program can help. You will learn how to build support, determine goals and measures, and identify processes and standards to ensure your program is making a difference for your care recipients and your healthcare organization. This course is Part 3 of a 3-part series on advance care planning designed to build off one another. 

Describe the basic components of advance care planning and the benefits for care recipients and healthcare providers.

Define meaningful goals, measures, and processes for an advance care planning program.  

Assess education and training options for training clinicians to facilitate advance care planning conversations.

Identify standards of practice for an advance care planning program.

Discuss the importance of community engagement as part of an advance care planning program.

Instructor
Kathleen Taylor

Advance Directives

Launch Course

Duration: 0.50

Origination: June 2016 Expiration: March 2022

Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant considerations are honored. It’s important for everyone to have a basic understanding of what advance directives are and when they are applied so personal wishes can be observed at the end of life.

Identify the most common types of advance directives and find out if a person has made them.

Explain how advance directives can improve quality of life even at the end of life.

Anticipate cultural and other issues that can impact end of life planning.

Instructor
Kelly J. Ace, Ph.D.

Advance Directives: Conversations Matter

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: May 2019 Reviewed: June 2020 Expiration: November 2022

Despite intensive efforts to motivate patients and families to formulate advance directives (ADs), most Americans do not have them and may face a life-threatening illness without a plan to guide their relatives and healthcare providers. Experts stress the need for major changes in the approach to promoting ADs, including a focus on ongoing dialogue between patients and healthcare providers. This course outlines what happens in the absence of an advance directive and identifies how to overcome barriers to implementation. As a clinician, you will learn new ways to involve patients in advance-care planning.

Identify barriers that patients, families and healthcare professionals face in implementing Advance Directives

Describe problems created by lack of an Advance Directive

Describe new ways that healthcare professionals can involve patients in advance care planning

Instructor
Maureen Habel, MA, RN  

Dawn Demangone-Yoon, MD   

Shawnna Cannaday, MSN, RN, AGACNP, FNP-BC   

Theresa Pluth Yeo, RN, PhD, MSN, MPH, CRNP 

Expert Reviewer
Laur Pole, RN, MSN    

Christopher Pile, MD

Advanced Quality Improvement for Leadership

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: April 2019 Expiration: February 2022

All health centers funded by the Health Resources and Services Administration (HRSA) must have in place a system to improve patient care and outcomes, which is your center’s quality improvement (QI) program. While the primary benefit is improving patient care and outcomes, there are also financial benefits. The Department of Health and Human Services has allocated $36.3 million to fund centers that meet or exceed quality improvement measures. Although most health centers have established some QI functions, this course will enable you to take a comprehensive approach to implementing QI systems. You will learn about the essentials of QI infrastructure, systems, and programs, along with how to identify quality-related problems using proactive strategies, such as peer review and patient satisfaction surveys, as well as reactive strategies, such as patient complaint tracking systems. Also included is how to put the FOCUS-PDSA model into action.

Describe the elements of a successful quality improvement program.

Explain the 5 components of the quality improvement process.

Apply the Model for Improvement to put a quality improvement initiative into action.

Describe specific proactive and reactive quality improvement strategies for health centers.

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Nellie Galindo, MSW, MSPH

Instructor
Katy Kunst, MBA

Alcohol Pharmacotherapies and Medical Practice

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: March 2019 Expiration: January 2022

The incorporation of screening for alcohol use disorders in a general medical setting can significantly increase the number of individuals with alcohol use disorders who are identified and treated. The U.S. Food and Drug Administration (FDA) has approved 4 medications to treat alcohol use disorder, making treatment in primary care and other general medical settings a viable alternative to specialty care. This course will give you valuable information about these medications as well as several medications used off-label, empowering those you serve and increasing the likelihood of their recovery.

Identify the benefits of treating alcohol use disorder in a medical setting.

Discuss the importance of screenings and brief interventions to treat individuals who have alcohol use disorder and identify common tools used for screenings.

Explain the steps involved in the treatment of alcohol use disorder.

Discuss the common medications used to treat alcohol use disorder.

Instructor
Dr. Alina Vrinceaunu-Hamm, MD


Staff Writer
Kimberly Cobb, M.S.

An Overview of Substance Use Disorders

Launch Course

Duration: 1.00

Origination: October 2020 Reviewed: November 2020 Expiration: September 2026

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.

Explain what a substance use disorder is, how it develops, and how it impacts individuals.

Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.

Describe the types of treatment that exist for people diagnosed with substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

Anesthesia in the Perioperative Setting

Launch Course

ANCC Accreditation

Origination: May 2019 Reviewed: August 2020 Expiration: December 2020

Not only do patients consider anesthesia to be a major risk of surgery, but they also expect perioperative team members to be their advocates by caring for their pre- and intraop needs. This continuing-education module discusses medications and anesthetics used in clinical settings, anesthesia-related problems—such as aspiration, injection of bolus anesthetic agents, and malignant hyperthermia—and the nurse‘s role in dealing with these problems. You will come away better equipped to provide safe and effective care for surgical patients.

Identify three types of anesthetics Discuss two nursing considerations when caring for the surgical patient

List two signs and symptoms of malignant hyperthermia crisis

Identify the three stages of anesthesia Select the correct medication

Instructor
Lisa Hughes, MSN-ed, RN, CCRN

Antibiotic Stewardship

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: September 2017 Reviewed: August 2020 Expiration: December 2020

The rise of the serious problem of multidrug resistant organisms (MDROs) has been linked to the inappropriate prescribing and use of antibiotics. In response, antibiotic stewardship programs have been developed to guide best practice in treating this powerful group of medications resourcefully. The goal is for healthcare providers to steward antibiotics in such a way that these medications can continue to be used to fight infections. This course discusses the Core Elements of Antibiotic Stewardship developed by the Centers for Disease Control and Prevention (CDC) and how you can apply components of the program to your nursing practice.

Name three benefits of antibiotic stewardship.

State the difference between broad and narrow spectrum antibiotics.

Describe the elements of an antibiotic stewardship program.

Recognize different team members' roles in antibiotic stewardship.

Instructor

Elizabeth Kellerman, MSN, RN

 

Approaches to Community-Based Suicide Prevention

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: August 2020 Expiration: June 2023

This course focuses specifically on early interventions that are designed to reduce suicide risk. You will learn how these early interventions impact suicide risk. You will also learn of examples and the role that programs highlighting connectedness, life skills, and resilience play in preventing suicide. The goal of this course is to provide social work, psychology, nursing, alcohol and drug counseling, marriage and family therapy, and counseling professionals in health and human services with information about community-based, upstream suicide prevention approaches. 

Explain what upstream suicide prevention means and why it is important.

Summarize the impact of connectedness as an upstream suicide prevention approach.

Describe how fostering life skills and resilience can help to prevent suicide.

Instructor
Monique Kahn, Psy.D.

Expert Reviewer
Kathryn Falbo-Woodson, MSW, LCSWA

Assessing Opioid Abuse in Families

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: August 2018 Expiration: June 2021

An important tool to address the opioid crisis in America is to perform better assessments of patients within the health care system. Addiction has a genetic component, and assessing opioid abuse in families may be a way to a way to lower risk. This webinar will provide information regarding the background issues related to the opioid epidemic, and also provide the listener with the tools to perform better assessments of opioid risk in families.

Identify the risks associated with opioid abuse.

Describe some of the population based risks that translate into higher risk of opioid abuse.

Perform a brief assessment of the risk of opioid abuse based on a patient’s family history.

Instructor
Karl J. Haake, MD


Staff Writer
Nellie Galindo, MSW, MSPH

Assessment and Treatment of Anxiety in Children and Adolescents

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: June 2018 Expiration: May 2021

This course provides an overview of how anxiety impacts children and adolescents. You will learn about the specific types of anxiety disorders and the multiple pathways by which anxiety can develop. As you progress through this course, you will learn assessment strategies and evidence-based interventions that you can implement to identify and treat these disorders in children and adolescents.

State the common symptoms of anxiety disorders in children and adolescents.

Describe evidence-based interventions for treating problematic anxiety in children and adolescents.

Explain three of the possible origins of anxiety based on the research accumulated to date.

List assessment tools and practices to use when evaluating anxiety symptoms in children and adolescents. 

Instructor
Monique Kahn, Psy.D.

Expert Reviewer
Bridgett Ross, PsyD

Atrial Rhythms

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: July 2018 Reviewed: July 2018 Expiration: May 2021

The ECG, an easily mastered tool of remarkable clinical power, can provide helpful and even vital information in a wide range of situations. One glance at an ECG can diagnose an evolving myocardial infarction, identify a potentially life-threatening arrhythmia, pinpoint the chronic effects of sustained hypertension or the acute effects of a massive pulmonary embolus, or determine the likelihood of underlying coronary artery disease in a patient with chest pain. Since the ECG is only as capable as its user, this course will help you to understand the characteristics of atrial arrhythmias and ectopics, as well as their associated clinical implications.

Identify the characteristics of atrial rhythms.

Distinguish the identifying features of atrial arrhythmias.

Staff Writer
Kristen Ponichtera BSN, RN, CFRN, CTRN, CCRN

Expert Reviewer
David Hoeft, MD

Atypical Presentation of Preeclampsia

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: November 2022

This course, for nurses and physicians in acute care facilities, presents three cases of atypical presentations for preeclampsia in pregnancy. These cases illustrate the pattern of renal involvement in preeclampsia, pre-viable and postpartum preeclampsia, and diagnostic significance. This review will assist you in keeping your skills sharp and your patients safe.

Review BP assessment during pregnancy.

Review diagnostic significance, pattern of renal involvement in preeclampsia, pre-viable preeclampsia, and postpartum preeclampsia.

Instructor
William Cusick, MD  

Expert Reviewer
Ronald Iverson, MD, MPH 

Nancy Irland, DNP, RN, CNM   

Sandhya Gardner, MD, FACOG

Basic Supervisory Skills

Launch Course

Duration: 1.00

Origination: June 2016 Expiration: April 2022

The role of supervisor includes being a leader, a motivator, and a coach when guiding and directing others toward common goals. A supervisor’s success is enhanced with a proven set of characteristics, skills, and experiences that can help you effectively lead your organization, whether you are new to the role or have had some supervisory experience in the past. This course discusses specific skills, the qualities of good leadership, and approaches to enhance communication and time-management strategies to maximize your effectiveness as supervisor.

Describe approaches to enhance communication 

Integrate strategies to improve time management 

Identify qualities or good leaders, motivators, and coaches

Instructor
Debi Damas, RN
David Morstad, M.Ed.

Behavioral Health Screening Tools

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: July 2018 Expiration: May 2021

The connection between physical and behavioral health includes the impact that behavioral health disorders have on chronic health conditions. Behavioral health screening has been shown to improve the identification of disorders, facilitate referrals to needed services, and reduce adverse outcomes by helping avoid complications, achieve treatment goals more rapidly, and reduce the overall cost of care. This screening can be implemented fairly quickly in a variety of health-care settings, requiring minimal time and effort on the provider’s part. This module reviews some of the most widely used behavioral health screening tools and explores important factors for consideration when implementing them in your practice.

Identify two examples that demonstrate the impact behavioral health disorders have on chronic health conditions.

Describe three factors that are important to consider when incorporating behavioral health screening tools into integrated healthcare settings.

Identify at least three behavioral health screening tools that can be used to identify behavioral health disorders that may impact a person’s overall wellness or chronic health condition.

Instructor
Cheryl Holt, MA

Staff Writer
Monique Kahn, Psy.D.

Expert Reviewer
Angela Giles, DBH, LCSW

 

Best Practices for Delivering Telehealth

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: April 2018 Reviewed: April 2018 Expiration: March 2021

Telehealth, which uses information technology to facilitate healthcare between two or more people separated by distance, is designed to enable everyone to have access to healthcare. This course aims to teach you about different modalities of treatment using telehealth in the behavioral health sciences, including a description of the most effective approaches.

You will gain knowledge about building and maintaining rapport with clients remotely via telehealth. You also will learn about the strengths and weaknesses of telehealth practice, including ways to address those weaknesses. Information and vignettes will be blended to offer practical strategies that you can apply in your own setting to use telehealth for adults with behavioral health issues.

Select and apply the most appropriate treatment modalities for telehealth when working with individuals across behavioral health settings.

Describe considerations when building rapport and engaging clients remotely via telehealth.

Summarize specific research describing the strengths and weaknesses of telehealth practice, including the standardized use of electronic assessments.

Instructor

Steven R. Thorp, Ph.D., ABPP 

Staff Writer

Naju Madra, M.A.

Best Practices for Interviewing the Patient

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: November 2019 Expiration: September 2022

The patient interview is the most important part of your exam. Gaining the patient’s perspective and learning more about issues important to them can guide you in developing patient-specific care plans. This course will discuss how to conduct patient-centered interviews. You will learn interviewing methods to effectively elicit the important details about a patient's reason for presenting to the clinic. Information will also be presented on how to approach a challenging patient and how to adapt for several specific patient types.

Recall four approaches to use to prepare for and begin an interview with a patient.

Explain four strategies for using patient-centered interviewing techniques.

Discuss eight important facets of a patient interview.

Recognize four types of challenging patients and techniques to use when interviewing each type.

Instructor
Lisa Hohlbein, RN, CDP

Staff Writer
Kimberly Cobb, M.S.

Best Practices in Suicide Screening and Assessment

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: August 2020 Expiration: June 2023

This course will provide you with information about the numerous risk and protective factors of suicide. You will learn effective screening approaches you can use to identify elevated risk. You will also learn how to follow a positive screening with an in-depth clinical assessment, including several different models you can use to guide your assessment. The goal of this course is to provide alcohol and drug counseling, marriage and family therapy, counseling, psychology, and social work professionals in health and human services with skills to identify individuals at increased risk of suicide.

Recognize risk and protective factors for suicide.

Explain how to effectively screen to identify individuals at risk of suicide.

Summarize the major components of a comprehensive suicide assessment.

Instructor
Monique Kahn, Psy.D.

Biopsychosocial Model of Addiction

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: April 2011 Reviewed: April 2018 Expiration: February 2021

Substance use and abuse represents a serious health concern in the United States, with the number of deaths from tobacco use and illicit-drug overdoses increasing at alarming rates. Based on content from the National Institutes of Health (NIH) and from the Substance Abuse and Mental Health Services Administration (SAMHSA), this course provides an overview of the biopsychosocial model of addiction. It emphasizes the interplay of biological, psychological, and social factors that contribute to addiction, and includes information about various drug types, stages of addiction, risk factors, and treatment options. New and seasoned clinicians will learn how to identify who may be at risk for addiction, as well as how to help clients engage in the recovery process.

Define what addiction is through the lens of a biopsychosocial model.

Identify biopsychosocial risk factors for addiction.

Discuss three treatment approaches using a biopsychosocial model of recovery.

Instructor
David Patzer, MD

Boundaries

Launch Course

Duration: 0.50

Origination: September 2015 Expiration: August 2021

As a working professional, you may find yourself in situations where boundaries are blurred between staff and persons who receive services from the organization. Some boundary violations can be dangerous for you and the people you work with. This course explores best practices for maintaining professional boundaries, the difference between areas that are flexible and open to good judgment versus unprofessional and unhealthy situations, and what actions should take place when you recognize that a boundary has been crossed. You will come away knowing how to make sure your working relationships remain professional.

Describe the best practices for maintaining professional boundaries.

Identify the difference between areas that are flexible and open to good judgment versus situations that are considered unprofessional and unhealthy.

Describe what actions should take place when you recognize that a boundary has been crossed.

Expert Reviewer
Kevin Fawcett, Ph.D.

Building a Multicultural Care Environment

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.75
CME certified:

Origination: December 2019 Expiration: October 2022

This course examines the factors that may contribute to the underutilization of healthcare services, as well as ways to improve cultural understanding and competency in healthcare treatment. More specifically, this course covers the significance of cultural diversity, demographics, as well as individual and cultural diversity factors. The information in this training proposes some helpful conceptual frameworks for embracing cultural considerations in healthcare.

Explain how cultural differences can contribute to healthcare disparities.

Describe identities, affiliations, beliefs, and aspects of individual or group diversity that may contribute to the cultural identity of the person served.

Explain how cultural humility and improved cultural competency can positively affect healthcare services.

Instructor
Stephanie Furness, MSW, LCSW

Staff Writer
Katy Kunst, MBA, QIDP

Building Care Teams and Establishing Checkpoints: Asthma and COPD

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: May 2023

You can better assist your patients who have asthma and chronic obstructive pulmonary disease (COPD) by building care teams in primary care. Learn how to assemble these teams and utilize certain disease-specific checkpoints for improved patient outcomes and health management.

Identify best practices for building care teams for patients with asthma and/or COPD.

Define key checkpoints and follow-ups with patients.

Cite different ways to evaluate the care provided by the team.

Instructor

Alisa Brewer, BSN, RN

Building Care Teams and Establishing Checkpoints: Depression/Anxiety

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: May 2023

Learn how to identify best practices for building care teams for patients with depression and anxiety, define key checkpoints and patient follow-ups, identify strategies for coordinating care with other providers, and evaluate the care provided by the team.

Identify best practices for building care teams for patients with depression and anxiety.

Define key checkpoints and follow-ups with patients.

Identify strategies for coordinating care with other providers.

Cite different ways to evaluate the care provided by the team.

Instructor

Adam Roesner, BSN

Building Care Teams and Establishing Checkpoints: Diabetes

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: April 2023

Diabetes, a very common chronic condition, can be managed by prescribing proper diet, exercise, and pharmaceutical treatments. This course discusses building care teams for these patients, teaching team members key milestones and checkpoints, ensuring medication adherence, and coordinating care with other providers as it relates to diabetes.

Implement best practices for building a care team of providers for patients with diabetes.

Teach all members of the care team the key milestones and necessary care checkpoints for patients with diabetes.

Coordinate care with other condition-relevant providers, and ensure medication adherence.

List evaluation strategies for care teams that manage diabetes.

Staff Writer
Adam Roesner, BSN

Building Care Teams and Establishing Checkpoints: Hypertension, Congestive Heart Failure, Coronary Artery Disease

Launch Course

Non-accredited Education
Duration: 0.50

Origination: June 2017 Reviewed: June 2017 Expiration: April 2023

Identify checkpoints for managing and preventing the hospitalization of patients with hypertension (HTN), congestive heart failure (CHF), and coronary artery disease (CAD).

Identify best practices for building a care team of healthcare providers for patients with HTN, CHR, and CAD.

Define key check points and follow-up with patients.

Identify strategies for coordinating care with other providers.

Recognize different ways to evaluate the care provided by the care team.

Instructor
Alisa Brewer, BSN, RN

Bulimia Nervosa

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: May 2019 Reviewed: November 2020 Expiration: November 2020

Bulimia nervosa is a relatively common eating disorder in Western society. Treatments include antidepressants and cognitive behavioral psychotherapy; however, relapse is common. This module identifies physical and emotional signs and symptoms of bulimia nervosa, its complications, and pharmacologic and non-pharmacologic management strategies. You will come away from this course equipped with effective strategies for managing the people you serve who are dealing with bulimia nervosa.

Identify physical and emotional signs and symptoms of eating disorders, specifically bulimia nervosa

Discuss the complications of bulimia nervosa

Describe pharmacologic and non-pharmacologic management strategies for patients with bulimia nervosa

Instructor
Steven S. Bhimji, MD, PhD
Stephanie N. Alvarez, PharmD

Buprenorphine

Launch Course

Duration: 1.00

Origination: May 2019 Reviewed: November 2020 Expiration: November 2020

Opioid dependence continues to be a growing problem in the United States. Even when patients discontinue opioid use, they often require treatment to prevent relapse. In this module you will learn key differences between three drugs—including Buprenorphine—that the FDA has approved for treating opioid dependence. Also presented is a discussion of the safety and efficacy of each formulation, along with regulations that control prescribing and dispensing them.

Describe the key differences among the three FDA-approved drugs for the treatment of opioid dependence

Explain the regulations that control prescribing and dispensing of methadone and buprenorphine for the treatment of opioid dependence

Summarize how buprenorphine is dosed and administered for the treatment of opioid dependence

Instructor

Kawshik Chowdhury, RPh, PhD

C. Difficile Threatens Hospitalized Patients

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: May 2019 Expiration: November 2021

The number of cases of nosocomial C. difficile and the proportion of cases with severe and fatal complications have been increasing in hospitals. The Centers for Disease Control and Prevention reports 250,000 infections requiring hospitalization per year with 14,000 deaths. Healthcare professionals play a vital role in preventing transmission of this pathogen to patients when they pay careful attention to infection-control measures and ensure that everyone in contact with infected patients follows contact (barrier) precautions. 

Explain three reasons why it is difficult to control transmission of C. difficile in hospitals and long-term care facilities.

Explain at least four ways the patient-to-patient spread of C. difficile can be prevented.

Discuss the two major risk factors for infections with C. difficile.

Instructor
Barbara Barzoloski-O'Connor, MSN, RN, CIC, NHDP - BC

Cardiac Catheterization: Complications and Common Mistakes

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2021

This final presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify common complications that occur during a cardiac catheterization or a coronary intervention.

Delineate left heart catheterization waveforms.

Identify valvular disorders based on cardiac waveforms.

Describe how disease processes affect cardiac pressures.

Identify the need for emergency equipment readily available.

Verbalize the rationale for the use of radial versus femoral cardiac catheterizations.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Equipment for Diagnostic Cardiac Catheterization

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2019

This fourth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used catheters in the cannulation of the left and right coronary arteries.

Identify coronary catheters utilized to cannulate coronary arteries by pass grafts.

Verbalize the diagnostic wires and ancillary equipment commonly utilized in a standard heart catheterization.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Equipment for Interventional Catheterization

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2019

This fifth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used guiding catheters in the cannulation of the left and right coronary arteries for the purpose of providing TIMI flow.

Identify ancillary coronary treatment options such as atherectomy, left ventricular support devices, intra-aortic balloon pumps, and pacemakers.

Verbalize the interventional wires and coronary balloons commonly used for support and trackability.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Information to Function Effectively and Efficiently in the Cath Lab

Launch Course

Duration: 1.50

Origination: July 2018 Reviewed: July 2018 Expiration: June 2021

This first presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify the advent of cardiac catheterization.

Describe the blood circulation of the heart.

Describe the anatomy and physiology of heart structures.

Define the coronary circulation.

Describe the electrical system of the heart.

Identify the clotting cascade mechanism.

Relias Learning

Cardiac Catheterization: Pressures and Waveforms

Launch Course

Duration: 1.50

Origination: May 2015 Reviewed: January 2019 Expiration: September 2021

This second presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate right heart catheterization waveforms.

Identify normal and abnormal right heart pressure values.

Identify disease processes that affect cardiac pressure values.

Cardiac Catheterization: Radiation Exposure and Contrast Induced Nephropathy

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: November 2021

This third presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate how radiation waves produce x-ray images.

Identify radiation safety principles for the patient and worker.

Describe how disease processes affect the risk of radiation toxicity.

Describe the different types of contrast.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN
 

Cardiac Pharmacology

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: July 2018 Reviewed: July 2018 Expiration: May 2021

Pharmacological management is both an art and a science. This course discusses the basic mechanisms of action found in commonly used classes of cardiac agents. As you learn the relevant clinical implications of select cardiac medications, you will be better equipped to properly manage various cardiac conditions.

Review physiological concepts associated with cardiovascular pharmacological agents.

Outline the pharmacokinetic and pharmacodynamic principles seen in various classes.

Discuss the relevant clinical implications of select cardiac medications.

Staff Writer
Kristen Ponichtera, BSN, RN, CFRN, CTRN, CCRN

Expert Reviewer
David Hoeft, MD

Care Coordination in Healthcare: Principles and Best Practices

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: December 2019 Expiration: October 2022

As they age, many patients find themselves developing one or more chronic diseases, but they don’t know how to navigate this country’s fragmented and exorbitantly expensive healthcare system in order to receive appropriate care. Care coordination by the medical team—providing additional services such as education and close monitoring of the disease process—has been shown to decrease healthcare costs while improving patients’ health. Unfortunately, standardized techniques or processes for care coordination are not in place. This course for nurses discusses care coordination’s process, its various components, current efforts, ideas for improvement, and a review of practical applications for your nursing practice.

Describe care coordination and reasons why it is important for patients and providers.

Recall three strategies for care coordination.

Explain the six components of care coordination.

Discuss six steps for initiating a coordinated care effort.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Jennifer W. Burks, R.N., M.S.N.

Expert Reviewer
Stephanie Furness, MSW, LCSW

Care Management to Increase Access and Decrease Readmissions

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: July 2017 Reviewed: July 2017 Expiration: March 2022

The Centers for Disease Control estimates that about 50 percent of American adults have at least one chronic condition. Today's primary care providers have the ability to better manage this population by utilizing care management. This course discusses use of the care management model in the ambulatory care setting to increase patients' access to providers and decrease hospital visits, including readmission. It also addresses the issue of some payment systems not allowing providers to profit from managing chronic conditions.

Define care management and how it relates to ambulatory care.

State ways that care management increases access to healthcare providers.

Discuss how care management decreases hospital readmissions.

Identify strategies for creating a successful care management program.

Instructor
Elizabeth Kellerman, MSN, RN

Care Plans and RAI Framework

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: August 2020 Expiration: June 2023

Care plans are developed to help residents attain and maintain physical, mental and psychosocial well-being while in your care. The purpose of this course is to provide information on the care plan framework so that you can work together as a team to develop comprehensive care plans that maximize the well-being of each resident. The module covers the use of care area triggers, resources and CAA summary so that decision making can be supported and documented in the care of the resident.

Explain the Care Area Assessment process Describe Care Area Triggers and their role in the RAI process.

Identify the 20 care areas in the CAA framework Identify timelines for care plan completion and updating.

Instructor
Kim Matthews, RN

Caring for Patients with End Stage Neurological Diseases

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: November 2017 Reviewed: November 2020 Expiration: November 2020

This course provides hospice and palliative care providers with detailed information about the pathophysiology, disease trajectory, and unique symptoms experienced by patients with advanced neurological diseases. Learners will identify the clinical features of advanced Parkinson's disease, amyotrophic lateral sclerosis, and Huntington disease as well as best practices for symptom management. In addition, hospice and palliative caregivers will learn the key clinical indicators and symptoms that should serve as triggers to optimally transition a patient with advanced neurological diseases to palliative and hospice care. The unique disease-related stressors for family caregivers are discussed and resources and suggestions are given for utilizing support from non-profit, disease-specific organizations.

Outline assessment for neurological symptom management.

Identify specific patterns of progression for neurological disorders.

Identify complications commonly related to neurological disorders.

Describe common treatment and symptom management options related to neurological disorders.

Expert Reviewer
Samuel Frank, MD

Caring for Women Experiencing Hysterectomy

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: May 2019 Reviewed: November 2020 Expiration: December 2020

This course explains the indications for hysterectomy, a commonly performed surgical procedure. You will learn the different approaches and the areas of special learning needs for women experiencing this procedure. Also covered is post-operative nursing care for women who undergo a hysterectomy, whether that care takes place in a surgery center, a hospital, or at home.

List three indications for a hysterectomy

Identify three areas of special learning needs for women experiencing a hysterectomy

Outline the nursing care in the surgery center or hospital and at home for women who undergo a hysterectomy

Instructor
Kathleen Cross, MSN, RNC-OB, LCCE

Category III Fetal Heart Rate Tracings

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: June 2022

In order to reduce variability in the interpretation of fetal heart rate (FHR) tracings, the National Institute of Child Health and Human Development (NICHD) proposed FHR monitoring assessment and categorization standards (1997, revised 2008). As a result, a three-tiered categorization pattern, based on visual assessment of the fetal heart rate pattern, was adopted. In this supplemental, case-based module, you are placed in medical scenarios where you will make decisions about the appropriate handling of a patient situation, enabling you to review and reinforce your training to keep your skills sharp and your patients safe.

Consistently apply 1997 and 2008 NICHD definitions when describing intrapartum fetal heart rate patterns.

Classify intrapartum fetal heart rate tracings using the 2008 NICHD 3-tiered system.

Review the FHR characteristics that define a Category III pattern.

Review the diagnostic imprecision, clinical significance of minimal FHR variability.

Instructor
William Cusick, MD 

Expert Reviewer
Ronald Iverson, MD, MPH 
Martin November, MD, MBA, FACOG

Challenging Behaviors of Older Adults with Dementia

Launch Course

ANCC Accreditation
Duration: 2.00

Origination: March 2018 Expiration: February 2021

Caregivers who work with older adults with dementia often report that the biggest obstacles they face are related to managing challenging behaviors. This course offers a clinically based overview of such behaviors, along with the most common effects of the pharmacological agents used to treat these behaviors. You will learn practical techniques to use in your own setting to help you determine the most effective strategies for managing the people you serve.

Identify at least three challenging behaviors that commonly occur among individuals with dementia.

Describe the most common effects of pharmacological agents used to treat these challenging behaviors.

Explain at least three practical strategies that you can use to manage challenging behaviors among people served.

Instructor
Lisa Furst, LMSW

Chronic Hypertension with Superimposed Preeclampsia

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: February 2022

This case-based module places you into medical scenarios in which you will make decisions about the appropriate handling of a patient situation. The purpose of this module is to review and reinforce training, keeping your skills sharp and patients safe. Throughout each scenario you will be asked questions about your decisions, but your answer choices will not be scored and you will not receive a report. You can move freely throughout the module and visit earlier sections without losing progress on previously answered questions. You can revisit this module in the future as many times as you would like.

Hypertensive diseases complicate 5%–8% of pregnancies, and are estimated to account for over 75,000 maternal and 500,000 infant deaths worldwide. Delays in seeking medical care, establishing the diagnosis, and providing treatment have been associated with an increased risk for adverse perinatal outcomes.

Review indication for medical treatment of hypertension in pregnancy.

Review management of the patient with chronic hypertension in pregnancy.

Review diagnostic criterion for preeclampsia, severe features of preeclampsia.

Review management of severe preeclampsia prior to 34 weeks.

Instructor
William Cusick, MD 

Expert Reviewers
Ronald Iverson, MD, MPH  
Nancy Irland, DNP, RN, CNM   
Martin November, MD, MBA, FACOG

Chronic Medical Conditions and Pregnancy

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: April 2020 Expiration: February 2023

The U.S. is one of just eight countries to see a rise in maternal mortality during the past decade, with a ranking of 60 out of 180 countries for maternal deaths. High-risk pregnancies with mothers who are surviving childhood conditions into adulthood are among the reasons for the high rate; however, a large proportion of maternal deaths are still considered preventable, indicating that further improvement is possible. This course provides comprehensive knowledge about medical conditions the pregnant woman might face and how access to other disciplines such as cardiology, dermatology and rheumatology may improve the health and outcomes for the mother and fetus.

Discuss current medical management and nursing implications of heart disease in pregnancy

Explain the criteria for using insulin to manage diabetes during pregnancy

Describe two potential complications that may occur in a pregnant woman with congenital heart disease

Compare the effects of pregnancy-induced hypertension and diabetic nephropathy on the management of pregnancy, labor and delivery

Recognize the assessment findings in a patient with sickle-cell disease complicating pregnancy

Describe at least one way in which thyroid disease complicates pregnancy

Explain how autoimmune disorders complicate pregnancy

Identify three goals of the antepartum management of clients with chronic medical conditions

Instructor
Monique Kahn, Psy.D.

Expert Reviewer
Steve Jenkins, PhD
David Patzer, MD
 

Client/Patient Rights

Launch Course

Duration: 2.00

Origination: April 2003 Reviewed: February 2015 Expiration: February 2021

The more familiar you are with the essentials of ethical care, informed consent, and advance directives, the better equipped you will be to provide higher quality patient care in medical and behavioral healthcare settings. This course covers the fundamentals of the Client Bill of Rights, the six principles of ethical care, the process for obtaining informed consent, and how to interpret behavioral health advance directives. Through interactive exercises and vignettes, you will have the opportunity to apply these concepts so you can provide your clients with a higher standard of care.

Summarize the Client Bill of Rights and the six principles of ethical care.

Recount the process of obtaining informed consent.

Interpret behavioral health advance directives.

Expert Reviewer
Jonathan Bennett

Clinical Assessment Via Telehealth Applications

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Reviewed: June 2018 Expiration: April 2021

Due to increasing demands on healthcare providers—along with dwindling resources with which to provide care—telehealth services (enhancing healthcare through the use of telecommunications technologies) offer immense value to your organization and the people you serve. This course for licensed providers in behavioral health settings focuses on delivery systems and specific remote clinical services that begin with remote intake and referral processes. You will learn helpful approaches for establishing rapport during the comprehensive intake process, and gain information about screening assessments, interventions, and treatment referrals. Interactive exercises and practical examples will help you to incorporate these assessment strategies in your own setting.

Describe the essential components of the intake process when providing treatment services via telehealth.

Summarize the best practices, methodology, and frequency of completing risk assessments via telehealth.

Compare and contrast clinical assessment tools for telehealth services.

Apply knowledge of the existing software and hardware applications available for assessing clients remotely.

Staff Writer
Naju Madra, M.A.

Instructor
Steven R. Thorp, Ph.D., ABPP

Clinical Express: Cultural and Age Related Competencies

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Reviewed: January 2020 Expiration: December 2020

Learn what cultural sensitivity is and the need to respect other cultural backgrounds.

Describe cultural sensitivity.

Explain the need to respect other cultural backgrounds.

Relias Learning

Clinical Express: End of Life Care - Compassionate Care, Organ Donation

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Expiration: December 2020

In this course, you will learn how to assist the patient with end of life needs and issues. 

Describe how to assist a patient with their end of life needs and how to address their issues

Relias Learning

Clinical Express: Fall Prevention

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Expiration: December 2020

In this course, you will learn the most common causes of falls and how to prevent them. 

Describe the most common causes of falls and how to prevent them. 

Relias Learning

Clinical Express: Handoff Communication

Launch Course

Non-accredited Education
Duration: 0.25

Origination: December 2004 Reviewed: October 2018 Expiration: August 2021

This course presents methods for ensuring that the continuity of care for the patient is maintained.

Employ strategies to ensure that the continuity of care for the patient is maintained.

Relias Learning

Clinical Express: Magnitude of Problem of CLABSIs

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Expiration: December 2020

Learn how CLABSIs occur and how to prevent them.

Describe how CLABSIs occur and how to prevent them.

Relias Learning

Clinical Express: Pain Assessment Techniques

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Reviewed: January 2020 Expiration: December 2020

Learn how properly assessing patients’ pain can help prevent further complications.

Relias Learning

Clinical Express: Pain Management Responsibilities

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Reviewed: January 2020 Expiration: December 2020

Learn how to implement a pain-management program that includes non --pharmacological interventions, as well as analgesics.

Learn about how to implement a pain management program that includes non-pharmacological interventions as well as analgesics.

Relias Learning

Clinical Express: Placement and Care of CVCs

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Reviewed: January 2020 Expiration: December 2020

Learn how to select the right spot for placement of a CVC (central venous catheter) to decrease the opportunity for mechanical problems and to enhance proper care.

Demonstrate how to select the right spot for placement of a CVC to decrease opportunity fo mechanical problems and proper care.

Relias Learning

Clinical Express: Prevention and Control of MDROs

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Reviewed: January 2020 Expiration: December 2020

Learn about how to prevent and control MDROs (multidrug-resistant organisms).

Discuss prevention and control of MDROs

Relias Learning

Clinical Express: Religion and Spirituality

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Expiration: December 2020

In this course, you will learn how to support the patient's spiritual beliefs.

Describe how to support a patient's spiritual beliefs.

Relias Learning

Clinical Express: Restraint and Seclusion

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Expiration: December 2020

This course will teach what is considered a restraint and when a restrain can or cannot be used.

Describe what is considered a restraint. 

Recite when a restraint can or cannot be used.

Relias Learning

Clinical Express: SSI

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Expiration: December 2020

Learn about risk factors and how to prevent a surgical-site infection.

Describe risk factors of surgical site infections.

Describe how to prevent a surgical site infection.

Relias Learning

Clinical Express: Suicide Prevention

Launch Course

Duration: 0.25

Origination: January 2020 Expiration: December 2020

Learn how to detect risk of suicide and what to do if such risk is identified.

Describe how to detect risk of suicide and what to do if there is risk identified.

Relias Learning

Clinical Express: Whistleblower Protection

Launch Course

Non-accredited Education
Duration: 0.25

Origination: January 2020 Reviewed: January 2020 Expiration: December 2020

Learn what a whistleblower is, what constitutes retaliation, and the protection of the whistleblower under the law.

Discuss what a whistleblower is, what constitutes retaliation, and the protection of the whistleblower under the law.

Relias Learning

Clinical Practice Guidelines for Prescribing Opioids

Launch Course

Duration: 1.00

Origination: September 2018 Reviewed: July 2020 Expiration: August 2021

This webinar, presenting an overview of the current opioid epidemic, discusses methods for identifying the potential risks of opioid treatment. It also presents recommended treatment strategies for patients with chronic pain, including an overview of CDC guidelines and general strategies for safer pain-management practices.

 

Summarize the history of the opioid epidemic in America.

Identify the issues surrounding the treatment of chronic pain.

Describe the CDC's new opioid prescribing guidelines for chronic pain.

Instructor
Karl J. Haake, MD

CMS Conditions of Participation: Grievances and Complaints

Launch Course

Non-accredited Education
Duration: 2.00

Origination: April 2020 Expiration: April 2021

This program will focus on OCR-enforced federal law that is in effect now for hospitals under Section 1557 of the Affordable Care Act for grievance procedures. Hospitals must have a grievance procedure and compliance coordinator to investigate any grievances alleging noncompliance with this law including discrimination. The program will also cross walk the CMS grievance interpretive guidelines with relevant standards of The Joint Commission and DNV Healthcare.  Staff should be educated on and follow the hospital’s grievance and complaint policy approved by the Board of Directors. This program will cover what is now required to be documented in the medical record. Although Critical Access Hospitals (CAH) have their own hospital Conditions of Participation, critical assess hospitals as part of a system should know the difference between the two sets of standards and may find this program of interest.

Discuss that any hospital that receives reimbursement for Medicare patients must follow the CMS Conditions of Participation on grievances (This is true whether the hospital is accredited by Joint Commission, HCFA, CIHQ, DNV Healthcare or not). 

Identify that the CMS regulations under grievances includes the requirement to have a grievance committee.

Discuss that the Joint Commission has complaint standards in the patient’s right (RI) chapter and DNV grievance standard in the patient rights chapter.

Recall that in most cases the patient must be provided with a written notice that includes steps taken to investigate the grievance, the results, and the date of completion.

Describe that the Office of Civil Rights requires hospitals to have a process to handle grievances related to discrimination under Section 1557.

Presenter
Sue Dill Calloway, RN, Esq., CPHRM, CCMSCP, CCMSP, AD, BA, BSN, MSN, JD

CMS Conditions of Participation: Infection Control

Launch Course

Non-accredited Education
Duration: 2.00

Origination: April 2020 Expiration: May 2021

In these videos, the topic of infection control is discussed within the CMS Conditions of Participation regulations. Specifically, this program will discuss the details and final changes to the infection control standards that went into effect November 2019 and how the CMS Infection Control Worksheet is used to assess compliance. Compliance includes an antibiotic stewardship program (ASP), infection control training and protocol, ISMP IV guidelines, safe injection practices, CDC vaccine storage and handling. Participants will be given examples of infection control programs, tracer tools, and resources to support compliance. This course will also discuss how Environmental Services play an important role in complying with the standards. The CMS infection worksheet will be covered in detail.  Although the worksheet is not being used per se at Critical Access Hospitals (CAH), the standards are similar and the worksheet provides an excellent self-assessment tool.

Recall that the infection control worksheet has a tracer on indwelling urinary catheters.

Describe what CMS requires for safe injection practices and sharps safety.

Recall that the infection control worksheet has a section on hand hygiene tracer.

Discuss that CMS has a final infection control worksheet.

 

Presenter
Sue Dill Calloway, RN, Esq., CPHRM, CCMSCP, CCMSP, AD, BA, BSN, MSN, JD

CMS Conditions of Participation: Revised Hospital Discharge Planning Standards

Launch Course

Non-accredited Education
Duration: 2.00

Origination: April 2020 Expiration: April 2021

Discharge planning is not only important to ensure compliance with the CMS standards but also for reimbursement. This webinar will discuss what your hospital must do to be in compliance with the revised discharge planning standards. While every hospital that accepts Medicare and Medicaid must be in compliance with the CMS discharge planning guidelines, the standards must be followed for all patients and not just Medicare or Medicaid. It will also review the discharge planning worksheet which is a valuable tool to understand how to comply.  

Discuss the revised CMS discharge planning requirements that apply to all hospitals and critical access hospitals. 

Recall patients and physicians can request a discharge planning evaluation.

Discuss information about the hospitalization that must be provided to the physician or provider before the first post hospital visit.

Describe patient rights to get their medical records timely including a copy of their discharge plan.

Presenter
Sue Dill Calloway, RN, Esq., CPHRM, CCMSCP, CCMSP, AD, BA, BSN, MSN, JD

CMS Training - Coordination of Benefits

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: March 2020 Expiration: February 2022

This course explains how the coordination of benefits works when people have Medicare and certain other types of health coverage. Module 5, Coordination of Benefits, explains the rules that govern payers’ responsibilities when people have Medicare and certain other types of health and/or prescription drug coverage. This module was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. This course is designed for trainers and other information givers who are familiar with the Medicare program. It can be easily adapted for presentations to groups of beneficiaries.

Explain health and drug coverage coordination.

Determine who pays first.

Identify where to get more information.

Instructor
Centers for Medicare and Medicaid Services National Training Program

CMS Training - Medicaid and CHIP

Launch Course

Non-accredited Education
Duration: 2.50

Origination: May 2017 Reviewed: March 2020 Expiration: February 2022

This course explains the eligibility, benefits, and administration of Medicaid and the Children’s Health Insurance Program (CHIP). Also discussed are the implications of the Affordable Care Act on Medicaid and CHIP.

Describe the eligibility, benefits, and administration of Medicaid.

Define the eligibility, benefits, and administration of the Children's Health Insurance Program (CHIP).

Summarize the implications of the Affordable Care Act on Medicaid and CHIP.

Instructor
Centers for Medicare and Medicaid Services National Training Program

CMS Training - Medicare Preventive Services

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: March 2020 Expiration: February 2022

This course explains Medicare-Covered Preventive Services, and was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. It includes information on which preventive services are covered, who can receive them, when said services are covered, how much you pay, and where to get more information.

Learn which preventive services are covered.

Define who is eligible to receive them.

Describe when preventive services are covered.

Learn how much you pay.

Learn where to get more information.

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

CMS Training - Medigap

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: February 2020 Expiration: January 2022

This course on CMS Medicare Supplement Insurance (Medigap) explains how Medigap policies work with Medicare, what Medigap policies cover, how Medigap policies are structured, and when to buy a policy. Included are definitions of key terms, an explanation of guaranteed issue rights, and where to get information on Medigap rights and protections.

Describe what Medigap policies are.

Define key Medigap terms.

List the steps in buying a Medigap policy.

Identify the best time to buy a Medigap policy.

Explain guaranteed issue rights.

Outline where to get information on Medigap rights and protections.

Relias Learning

CMS Training: DME Competitive Bidding Program

Launch Course

Duration: 1.00

Origination: June 2017 Reviewed: June 2020 Expiration: May 2022

This course explains the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program. This training was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace.

Understand the purpose of competitive bidding and how it is implemented.

Describe who is affected by competitive bidding.

Find out where to get more information about the Competitive Bidding Program.

Staff Writer
Jessica Cairns, RN, RAC-CT, CMAC

CMS Training: MACRA Quality Payment Program Overview

Launch Course

Non-accredited Education
Duration: 1.00

Origination: June 2017 Reviewed: June 2020 Expiration: May 2022

This course discusses quality payment programs, participation, and how these programs work, along with sources of additional information. It is designed for presentation to trainers and other information-givers, and can easily be adapted for presentations to groups of beneficiaries.

Discuss the Quality Payment Program.

Identify who can participate.

Summarize how the Quality Payment Program works.

Know where to go to learn more.

Instructor
Centers for Medicare & Medicaid Services National Training Program

Common Medications: Actions and Interactions

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: November 2007 Reviewed: December 2018 Expiration: September 2021

This course for entry-level nurses, direct-care staff, and dietary professionals provides information on basic medication actions, with a focus on the physiological changes and potential reactions specific to older adults. Included are federal requirements related to antipsychotic medication prescriptions and administration.

Identify why polypharmacy increases the potential for medication errors, adverse drug reactions, and adverse drug events.

Differentiate between pharmacokinetics and pharmacodynamics, and describe their relationship to medication toxicity in the older population.

Define at least three classifications of medications, with examples of each.

Explain the role of antipsychotics and the federal regulations associated with their use.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

Communicating with People with Dementia

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: April 2012 Reviewed: March 2018 Expiration: February 2021

As dementia gradually destroys areas of the brain responsible for sending and receiving messages, communication becomes increasingly difficult. However, there are guidelines you can follow to ensure effective communication with people who have dementia, including those with severe cognitive impairments. In this course, you will learn how to increase your understanding of persons with dementia by knowing each as an individual and recognizing common speech patterns, find out how people with dementia use behaviors to communicate discomfort, and learn some  communication strategies you can employ to ensure that your message is clearly received.

Identify how knowing the person with dementia as an individual, not as a disease, promotes effective communication.

Give examples of common communication changes that people with dementia exhibit.

Interpret the likely messages behind nonverbal communication in people with dementia.

Summarize the techniques for communicating more effectively with people with dementia.

Instructor
Elizabeth Kellerman, MSN, RN

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Communication Essentials: The Effective Listener

Launch Course

Duration: 1.00

Origination: May 2013 Reviewed: August 2020 Expiration: December 2020

Top leaders know that the ability to listen to others can increase their individual effectiveness while providing necessary leverage they need to build more productive and engaged teams. You will learn the difference between active and passive listening, how to establish common ground, how to practice empathy, and some of the consequences of not listening effectively. This course uses a blend of experiential exercises, instructive information, and self-study to help you apply tips and techniques for becoming an effective communicator—a leader who listens.

Recognize that listening is a critical communication skill, and understand the value it adds to your managerial and leadership effectiveness.

Discover the different listening styles that can either help or hinder your ability to lead and influence others.

Learn and apply best-practice techniques for increasing your active-listening skills.

Instructor
Deborah Waitley, Ph.D.

Communication with Nurses

Launch Course

Non-accredited Education
Duration: 0.00

Origination: January 2017 Reviewed: September 2019 Expiration: September 2019

This course explains therapeutic communication, overcoming barriers to communication, nonverbal communication and active listening, words and actions that influence patients’ perceptions of courtesy and respect, how to use interpreters, and how caregivers’ thoughts and beliefs impact their words and behaviors.

Relias Learning

Conflict Resolution

Launch Course

Non-accredited Education
Duration: 0.50

Origination: September 2012 Reviewed: May 2018 Expiration: March 2024

Conflict in the workplace is inevitable, because every person is different. However, handling it the right way leads to better relationships, an improved work environment, a stronger team, and personal goal achievement. This course presents techniques essential to handling conflict in the workplace.

Identify different types of conflict. Explain how to handle conflict appropriately. Describe strategies for dealing with difficult people appropriately.

Instructor
Isla C. Miller

Expert Reviewer
Justin Hess, MS

Controlled Substances: Implications for Drug Diversion, SUD, and Pain Management

Launch Course

AMA PRA Category 1 Credit™
Duration: 3.25
CME certified:

Origination: May 2018 Expiratio