Our Resource Library contains hundreds of documents for our Members, such as sample letters and documents, plus risk management guidance documents developed in response to our Members' most-often-asked questions to the issues they face during care delivery. Log in to your online account and search our library or visit the links below.
Newest Guidance for the Risk Management Team
Managing Diagnostic Discrepancies – new!
Occasionally, an initial or preliminary interpretation of a study may differ from the final report. This guidance article outlines best practices for documentation and communication when managing diagnostic discrepancies.
Chart Audits for quality Improvement
By conducting comprehensive reviews of patient records and documentation patient records, healthcare organizations can identify and address issues that may compromise patient safety or the effectiveness of care. Audits can be used to check performance and identify areas where they can make changes to deliver the best possible care, as well as monitor for compliance with regulatory requirements, organization policies, and guidelines.
It is essential to maintain accurate and detailed documentation within the electronic health record (EHR), especially during medication shortages, medical equipment recalls, and delays due to staffing shortages, since these situations can negatively affect patient care.
Preventing and Responding to Patient Allegations of Provider Sexual Misconduct
Allegations of sexual misconduct are not new in medicine, but the number of such allegations against providers has increased in recent years. The vitalness of preventative measures cannot be overstated, along with taking appropriate actions when a patient makes a complaint against you or your organization.
Position Statement: Use of Chaperones
A chaperone, serving as an observer and/or a potential witness, can protect patients and health care clinicians during sensitive exams while supporting the professional environment of the examination. The presence of a chaperone may also help prevent misunderstandings that could lead to allegations of sexual misconduct.
Photography and Video Recording in Health Care
Advice that strikes a balance of accommodating the wishes of patients and families, and protects rights and privacy regarding the use of photography in healthcare.