Risk Factors | The Webinar Series
The Risk Factors webinar series provides education, perspectives, and insights from seasoned professionals about the risks our Members face every day in the delivery of care. Our information-filled webinars are recorded so that they are always available to our Members as reference.
Watch the recorded webinar and access more resources by visiting the landing pages below.
2025
Closing the Loop: Streamlining Diagnostic Tracking for Improved Outcomes
https://www.phyins.com/closing-the-loop
WEBINAR | AVAILABLE TO EVERYONE
Diagnostic test tracking is critical for accurate diagnosis and treatment planning, and effective processes reduce errors and ensure timely results. Explore the significant clinical risks associated with diagnostic errors, including missed or delayed diagnoses, and their impact on patient outcomes.
Participants will learn how to enhance diagnostic test tracking, referral management, and follow-up care coordination to reduce diagnostic errors after outpatient and hospital visits, including the emergency room.
Learn from industry experts on how to create effective strategies and best practices for implementing diagnostic tracking performance improvement (PI) projects to drive better patient outcomes and system efficiency.
SPEAKERS
Mary C. Magee, MSN, RN, CPHQ, CPPS
Sarah D. Creswell, MSN, RN, CPPS | ECRI
Peer Review for Patient Safety: The Why and How for Outpatient Practices and Hospitals
https://www.phyins.com/peer-review-for-patient-safety
WEBINAR | AVAILABLE TO EVERYONE
Ensuring high quality and safe patient care delivery is a goal that everyone working in healthcare strives to achieve. Peer review is an integral part of this effort, focusing on assessing the quality of care delivered, whether in an inpatient or outpatient setting. In the past, peer review has been viewed as judgmental, at times capricious, and time-consuming. Modern peer review processes are designed to mitigate those concerns, moving away from single case complication reviews. Instead, peer review should be seen as a model of continuous quality monitoring, intended to identify issues of concern which may be addressed in a timely fashion. This presentation will discuss the key role that peer review plays in ensuring patient safety, how peer review integrates clinical quality data, and the role of peer review with ongoing credentialing.
SPEAKERS
Brock Bordelon, MD | MDReview – A Hardenbergh Company
Sara Cameron | MDReview – A Hardenbergh Company
2024
Balancing Risks: Strategies for Managing Cognitive and Behavioral Challenges with Medical Staff
https://www.phyins.com/balancing-risks-strategies
WEBINAR | AVAILABLE TO EVERYONE
Physician and Advanced Practice Provider behaviors have the potential to impact patient care both positively and, unfortunately, negatively. Managing troublesome and challenging practitioner behaviors requires a consistent approach, thoughtful response, clear documentation, collaboration with Human Resources, and close follow-up to ensure resolution. The same methodology must be applied when evaluating practitioners who exhibit cognitive impairment behaviors that are concerning, although others will also be required. Hospitals, other healthcare facilities, and employers should be familiar with the similarities between the approaches to these two challenging problems, as well as how and when they become distinct.
SPEAKERS
Brock Bordelon, MD | MDReview – A Hardenbergh Company
Sara Cameron | MDReview – A Hardenbergh Company
Artificial Intelligence and Employment Considerations
https://www.phyins.com/AIconsiderations
WEBINAR | AVAILABLE TO EVERYONE
Artificial intelligence is increasingly being used in the workplace, including to assist with traditional human resource functions. While employers hope to increase efficiency and productivity through the use of AI, they must also be mindful of an evolving legal landscape, including interaction with employment-related laws. Join our VP of Risk Management Anne Flitcroft as she hosts Justin Steiner, an attorney who specializes in employment law. Justin will be sharing his experience on the challenges and benefits of artificial intelligence as it relates to employment practices. This presentation will discuss the ways AI is being used, legal concerns and risks, and best practices as it relates to employment-related laws.
SPEAKER
Justin Steiner, JD | Mullin, Allen & Steiner PLLC
Simple Steps to Prevent Drug Diversion and Improve Patient and Staff Safety
https://www.phyins.com/drugdiversion
WEBINAR | MEMBER RESOURCE
In this recorded webinar, our Vice President of Risk Management Anne Flitcroft hosted national specialist Kim New, founder of Diversion Specialists, as she shared the challenges and insights in mitigating drug diversion. In this webinar, learn to describe the impact of diversion by healthcare personnel on patient safety and quality of care, understand practices which can improve drug security and reduce the risk of diversion, and identify basic elements of a drug diversion prevention program. This webinar was originally presented live on April 23, 2024.
SPEAKER
Kim New | Founder of Diversion Specialists
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We created the Risk Factors webinar series to educate Members on trending issues of risk we see they are facing. Let us know how we're doing and what topics you would like to learn about next, with this short survey: